RERA Kerala: Online Registration Process, Benefits, Documention, Complaint Filing & Project Status

Whether you are looking to buy your dream home, operate as a real estate agent, or develop projects in Kerala, ensuring a more secure and trustworthy real estate environment is essential. This is where RERA Kerala plays a crucial role. From project registration to grievance redressal, Kerala RERA establishes clear guidelines and mechanisms. This guide offers comprehensive insights into the Real Estate (Regulation and Development) Act, 2016, in Kerala, its role in ensuring transparency and accountability for homebuyers, rules and regulations. By familiarising yourself with RERA Kerala rules, you can make informed decisions and safeguard your property investments effectively.

What is RERA Kerala?

Suppose you're wondering what RERA is in Kerala. It refers to the Kerala Real Estate Regulatory Authority, also known as K-RERA, established under the Real Estate (Regulation and Development) Act, 2016. The primary objective of this central government law is to enhance protection, transparency, accountability, and efficiency in property transactions. RERA approval is mandatory in Kerala for all residential and commercial real estate projects where the land area exceeds 500 square meters or the number of apartments proposed exceeds eight.

Benefits of RERA Kerala for Apartment Buyers

Understanding why RERA is important becomes clear when looking at the benefits of RERA for buyers investing in apartments in Kerala. RERA offers significant advantages, enhancing security and trust in property investments:

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• Transparency in Project Timelines & Delivery: Promoters must provide a precise completion date and adhere to it.
• Protection Against Project Delays: Buyers are entitled to compensation or a full refund with interest if timelines are not met.
• Legal Grievance Process: A straightforward process to file complaints against errant builders or agents.
• Safe Advance Payment Limits: Promoters cannot accept more than 10% of the property cost as an advance before entering into a registered agreement for sale.
• Escrow to Secure Investment: 70% of the funds collected from buyers must be kept in a separate escrow account, used only for that specific project's construction and land cost, preventing fund misuse.

What are the Key Features of RERA Kerala?

The RERA Kerala framework is built on several key RERA features designed to regulate the real estate sector effectively, forming the core of real estate regulation Kerala. These ensure fair practices, uphold the RERA rules in Kerala, and protect consumer interests.

• Project and Agent Registration Mandate: All eligible real estate projects and agents must register with Kerala RERA before advertising, marketing, booking, or selling.
• Promoter Disclosure Norms: Developers must disclose all project details on Kerala’s RERA website, including approvals, project plans, and timelines.
• Escrow Requirements: Mandatory deposit of 70% of buyer payments into a dedicated project escrow account.
• Sales Agreement Clauses Under RERA: A standardized model sale agreement protects buyers from unfair clauses and ensures clarity.
• Grievance Redressal and Penalties: An established mechanism for dispute resolution and penalties for non-compliance by promoters or agents.
• Real-Time Project Tracking: Buyers can track the progress of RERA Kerala-registered projects online.
• Compliance and Timely Updates: Promoters must provide quarterly updates on project status to the authority and on the website.

Documents Required for RERA Registration in Kerala

Promoters and real estate agents need to submit specific documents for RERA registration. These RERA Kerala documents list ensures credibility and adherence to regulations.

For Promoters/Builders:

• Authenticated copy of PAN card.
• Audited balance sheet of the promoter for the preceding three financial years.
• Income Tax Returns for the three preceding financial years.
• Legal title report for the land.
• Encumbrance certificate for the land.
• Commencement Certificate from the competent authority.
• Sanctioned plan, layout plan, and specifications of the proposed project.
• Details of the escrow account (Bank Form No. 1).
• Declaration in Form B, supported by an affidavit, signed by the promoter or authorized person.
• Names and addresses of real estate agents (if any) for the proposed project.
• Proforma of the allotment letter, agreement for sale, and conveyance deed.

For Real Estate Agents:

• Brief details of the enterprise, including its name, registered address, and type of enterprise (society, partnership, company, proprietorship).
• Particulars of registration (e.g., COI for company, Partnership Deed for firms).
• Authenticated copy of PAN card.
• Authenticated copy of the address proof of the place of business.
• Income Tax Returns for the three preceding financial years (or declaration if exempted).
• Photographs of the real estate agent, if an individual, and of partners, directors, etc., in other cases.

Others (Co-promoters, Landowners, Legal Heirs):

Co-promoters and landowners who are part of the project development agreement also need to provide relevant KYC documents, consent letters, and details as required by Kerala RERA. Legal heirs involved in inherited properties under development must also comply with documentation proving their legal standing.

How to Register for RERA Kerala Online

RERA registration in Kerala is a straightforward online process. If you need to know how to register a project in RERA Kerala (or as an agent), follow these general steps:

• Step 1: Go to the official Kerala RERA website (rera.kerala.gov.in).
• Step 2: Choose Stakeholder Type: Create a new user account by selecting your category (Promoter or Real Estate Agent) on the RERA Kerala login page for new registrations.
• Step 3: Fill Out Online Registration Form: Complete the relevant online application form with all necessary details accurately.
• Step 4: Upload Documents: Upload scanned copies of all the required documents as per the checklist for your category.
• Step 5: Pay the prescribed RERA Kerala registration fees through the online payment gateway.
• Step 6: Upon successful submission and verification, you will receive an acknowledgment, and the RERA registration certificate will be issued, which can be downloaded.

How to Check RERA-Registered Projects and Agents?

Verifying the RERA status of projects and agents is crucial before making any property decisions in Kerala. This involves checking the project status and conducting an RERA-registered agent search in Kerala.

• Step 1: Visit the official RERA website Kerala (rera.kerala.gov.in).
• Step 2: Use Search Filters: Look for sections like 'Registered Projects' or 'Registered Agents.' Use search filters such as project name, promoter name, agent name, registration number, or location.
• Step 3: View Registration Status, Approval Dates: Check the project details, including its RERA registration number, current status (ongoing, completed), and promised completion date. You can view the list of RERA-registered projects in kerala.
• Step 4: Check Agent Name, Validity & License ID: For agents, verify their registration number, validity period, and operational areas.
• Step 5: Download RERA Certificate: Often, a copy of the RERA registration certificate for the project or agent is available for viewing or download.

Role of RERA in Home Loan Approvals

RERA registration plays a significant role in the home loan approval process. It adds a layer of security for financial institutions. Many buyers ask, “Is RERA needed for a home loan?”

• While policies may vary slightly, most banks and housing finance companies strongly prefer, and often mandate, that a project be RERA registered before sanctioning or disbursing home loans for properties within it.
• Banks use the RERA registration number to access project details from the Kerala RERA website, verifying approvals, promoter credibility, and expected completion, thus reducing their lending risk.
• The RERA-approved projects generally have a higher likelihood of loan approval due to the enhanced legal scrutiny and transparency.

RERA Kerala Fees and Other Charges 

RERA registration fees in Kerala can include the fees for registration, penalties, agent fees, etc. Let’s understand them more thoroughly. (Note: Fees are subject to change; always verify with the official K-RERA portal.)

Promoter Registration Fees:

• Residential Projects:
  • ₹10 per square meter of plot area for projects where the area of land proposed to be developed does not exceed 1,000 square meters.
  • ₹20 per square meter of plot area where the area of land proposed to be developed exceeds 1,000 square meters, subject to a maximum of ₹5 lakhs.
• Commercial or Mixed-use Projects:
  • ₹20 per square meter of plot area for projects where the area of land proposed to be developed does not exceed 1,000 square meters.
  • ₹25 per square meter of plot area where the area of land proposed to be developed exceeds 1,000 square meters, subject to a maximum of ₹7 lakhs.
• Online Payment Process: Fees are typically paid online through the K-RERA portal during registration.

Agent Registration Fees:

• Individual: ₹25,000
• Other than Individual (Company, Firm, etc.): ₹2,50,000
• Validity Period and Renewal Fee: Registration is typically valid for 5 years. Renewal fees and processes are as prescribed by the authority.
• Late Charges: Penalties may apply for delayed registration or renewal as per Kerala RERA rules and regulations.

Complaint Filing Fees:

• Minimum Fee: A fee of ₹1,000 is generally applicable for filing a complaint with K-RERA (Form M or Form N).
• Digital Payment Process: This fee is payable online through the K-RERA portal when submitting the complaint.

RERA Kerala Complaint Filing & Grievance Redressal

If you need to file RERA complaint online, follow these steps. 

• Steps to File a Complaint (Online): 
  • Visit the Kerala RERA website.
  • Navigate to the 'Complaints' section.
  • Register/Login and fill out the appropriate complaint form (Form M for the Authority or Form N for the Adjudicating Officer for compensation claims).
  • Provide details of the complainant, respondent, project, nature of the complaint, and relief sought.
  • Upload supporting documents.
  • Pay the applicable filing fee (₹1000) online.
  • Submit the complaint and note the reference number.
• Document Checklist: Agreement for sale, payment receipts, correspondence with the promoter/agent, photographs (if any), and any other relevant documents supporting your claim.
• Response Timeline: K-RERA aims to dispose of complaints within 60 days from the date of filing, though complex cases might take longer.
• Escalating to Appellate Tribunal (REAT): If dissatisfied with the K-RERA order, an appeal can be filed with the Kerala Real Estate Appellate Tribunal (K-REAT) within 60 days.
• Refunds, Compensation, Penalties: Based on the complaint, K-RERA can order refunds, compensation for delays or misrepresentation, and impose penalties on errant promoters or agents.

RERA Case Status Checker

Tracking the progress of your complaint is important. The Kerala RERA website offers facilities to check RERA case status.

• Step 1: Visit the official Kerala RERA website.
• Step 2: Search by Case Number / Project Name: Look for 'List of Complaints' or ‘Cause List' sections. You may be able to search using your complaint/case number or project name to find your Kerala RERA case status.
• Step 3: Understanding Order Details & Hearing Dates: The portal often lists hearing dates, interim orders, and final orders passed by the Authority or Adjudicating Officer.
• Step 4: Importance of Case Tracking for Buyers: Regularly checking the RERA Kerala complaint status helps buyers stay informed about the proceedings and take necessary actions.

RERA Kerala Office Details

For direct inquiries or official correspondence, you'll need the RERA Kerala office address and RERA helpline Kerala details.

Who is the RERA Kerala Chairman?

Dr. Asha Thomas is the current RERA Kerala Chairperson. She brings extensive administrative experience to the role. She helps ensure the effective implementation of the RERA Act in Kerala, protects the interests of homebuyers, and promotes a healthy and transparent real estate sector.

Latest News About RERA Kerala

Recent actions by RERA Kerala include strict enforcement of promoter Quarterly Progress Reports (QPRs) and new guidelines for project advertisements, mandating QR codes. Kerala RERA also continues to de-register non-compliant projects and recently issued orders restricting mortgage creation on projects with post-sales agreements.

RERA (Real Estate Regulation and Development) for Other Cities and States

How NoBroker can Help?

Understanding and navigating the RERA Kerala provisions is crucial for a safe property transaction. NoBroker can assist by:

• Listing properties that are verified and RERA approved. 
• Providing a platform where you can find details about projects, which you can then cross-verify on the RERA website.
• Encouraging users to always verify RERA details independently before making any financial commitments. Utilizing the RERA framework offers legal peace of mind.

Final Tip: Never Buy Unregistered Projects. Investing in a project not registered under RERA Kerala (if it meets the mandatory criteria for registration) carries significant risks. You may lose legal protections regarding timely delivery, quality, and fund usage. Always verify the RERA registration of a project and agent on the official Kerala RERA portal.

Frequently Asked Questions

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