这是indexloc提供的服务,不要输入任何密码
Skip to main content
  1. Hotel reviews homepage
  2. Switzerland hotel reviews
  3. Canton of Bern hotel reviews
  4. Interlaken hotel reviews
  5. Reviews of The HEY HOTEL

Reviews of The HEY HOTEL 4 stars

Höheweg 7, 3800 Interlaken, Switzerland

#34 of 61 hotels in Interlaken

Guests' Choice

Review score

Based on 894 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    8.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 151 – 175

  • Reviewed: 12 May 2023

    7.0
    Not bad but will look elsewhere next time.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    branded as new, hip, different, but really just the same as other hotels. tight accommodations in the room and bathroom. Hip/cool decor? WHO SLEEPS ON WOOL PILLOWCASES???? No refrigerator for our lunch items. Tiny sink. All windows face alleys and it really echoed the city noise.

    beds were comfortable. Staff were very helpful and friendly. Breakfast was amazing. Location to trains and busses was close enough to walk if healthy.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Location was good! Average breakfast.

    Stayed in April 2023

  • Reviewed: 5 May 2023

    7.0
    No drinks after 22.30..Join the Tour Group....
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    As there is no fridge, no mini bar in room, no room service and no vending machines, once the wine / cocktail bar is closed at around 22.30, you can have nothing to drink... except as suggested to me from a staff member the tap in the bathroom. Also lots of tour groups - urgh!, I went on business, so no I don't / can't have breakfast after 8.30am as suggested to everyone not on a tour.

    Clean and central location. Staff were friendly and helpful

    Stayed in May 2023

  • Reviewed: 4 May 2023

    9.0
    great stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    really quirky hotel, great location, friendly & helpful staff

    Stayed in May 2023

  • Reviewed: 28 April 2023

    9.0
    A modern hotel with great location.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was the same everyday. They need to include some variety.

    Great location and great room. Spacious interiors. Modern look. Courteous staff.

    Stayed in April 2023

  • Reviewed: 19 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Bathroom amenities are not available.

    Overall room was good, big and clean. Breakfast also good. The location is ok. This hotel is located in between Ost & West. We can walk around.

    Stayed in April 2023

  • Reviewed: 18 April 2023

    9.0
    Superb
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good rooms, modern renovation throughout, good value for money

    Stayed in March 2023

  • Reviewed: 18 April 2023

    8.0
    A nice stay at a great location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    You have to use your key for the lights, the fan in the bathroom is on for 15 mins after you turn off the bathroom light, our door handle broke and the staff said they’d fix it and never did. It looked more upscale in the photos

    The location is great and the upgraded room was nice and spacious

    Stayed in April 2023

  • Reviewed: 14 April 2023

    8.0
    Good choice for Interlaken!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Price of room was a bit high for the value offered, but that is probably driven just by being in Interlaken. Bathroom was quite small.

    Hotel was ok, but din't spend that much time in it to have a more precise view. Location is good, not great because it requires a bit of a walk (10-15 minutes) from Interlaken Ost station. Breakfast was really good, with an assorted offering.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    8.0
    excellent stay, we will be back for sure.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    the bathrooms are sort of sparse and small.

    the location is unbeatable. super close to Interlaken West with bus stop right out the door for Interlaken Ost.

    Stayed in April 2023

  • Reviewed: 5 April 2023

    7.0
    Good location. However lots of space for improvement.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi is extremely slow. Not really a K bed but 2 singles merged into 1. Blankets and towels are very small.

    Location is very accessible with lotsa shops, supermarkets and restaurants around. Rooms are spacious and clean with lotsa windows for good ventilation.

    Stayed in April 2023

  • Reviewed: 4 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    we like the vibe of the hotel and the ambiance

    Stayed in March 2023

  • Reviewed: 26 March 2023

    9.0
    Comfort stay and nice breakfast
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    Water pressure was bad. Even though we got a balcony but there was a strong neon light shining. Another strong neon light on another window. You cannot open the curtain and it was noisy at night. Wifi was a bit weak.

    Nice location with 5-8 mins walk to the west station and a bus stop to east station right in front of the hotel (by walk for around 20 mins). Great breakfast with hot and cold choices (and friendly staffs in the busy breakfast room who keep refilling the food, really appreciate). Surprising to have a coffee machine, kettle and sparkling water at room. Room was clean and modern.

    Stayed in March 2023

  • Reviewed: 11 March 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    Bedroom on second floor was right over entrance and it was a bit noisy.

    Location was easy to walk around stores and restaurants in town.

    Stayed in February 2023

  • Reviewed: 9 March 2023

    9.0
    An amazing holiday in an amazing hotel!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was slightly cold but not even worth me mentioning really. I’m really having to clutch at straws to find much they could improve on!

    The view from the room was amazing and the staff were lovely. It was extremely clean and the facilities in the room were excellent.

    Stayed in March 2023

  • Reviewed: 8 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    At the first i choosed this hotel in all of another hotel in interlaken because hotel have couple bed. Same time at the moment booking, also requested for couple bed. but finally we get 2 twins bed put beside together with 2 mattress and 2 single blankets. We don’t like it, it made us get painful at backside.

    new hotel, new room, very clean, good breakfast, good location.

    Stayed in February 2023

  • Reviewed: 8 March 2023

    9.0
    Thank you for such a fascinating accommodation that made my stay memorable.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    There are some tiny complaints with the bathroom but they don't affect much. I don't really like the faucet of the sink because I couldn't bow my head to wash my face. Besides, there wasn't a door or a curtain to separate the shower and the rest of the bathroom so when I took a bath water was spilled out. But apart from that, everything was perfect.

    The first impression was surprising. The room was kinda large and has a really nice smell. The bed was really comfy and there were a lot of spaces to store your things. The bathroom was great too, and a hair dryer was provided. The location is perfect! It takes only 5 minutes to walk from the train station and surrounded by a lot of restaurants, stores and supermarkets. There is a bus stop right infront of the hotel too. The view from my room was very nice. However, by the time of my stay there was a construction site but it was not noisy at all. Breakfast was brilliant with a wide variety of choices. The best part for me was the free skiing lesson by professionals covered in the total cost and I had spent a day full learning to ski and it was really really fun.

    Stayed in February 2023

  • Reviewed: 6 March 2023

    9.0
    best place to stay in Interlaken
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    location cleanliness aura

    Stayed in February 2023

  • Reviewed: 27 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    heating couldn’t be regulated

    beautiful design and interior

    Stayed in February 2023

  • Reviewed: 25 February 2023

    9.0
    Great stay to explore Interlaken
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location, great design and restaurant. The breakfast was also very nice.

    Stayed in December 2022

  • Reviewed: 24 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    very good location and friendly staff members

    Stayed in February 2023

  • Reviewed: 23 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hallways a little dull compared to rest of hotel which is quite trendy and cool.

    Super friendly staff. Great breakfast. Nice evening bar. Perfect location.

    Stayed in February 2023

  • Reviewed: 23 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    the location is amazing, but you will be charged 20€ per day for the car parking

    Stayed in February 2023

  • Reviewed: 18 February 2023

    9.0
    Great renovated hotel in a perfect location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Room wasn't super clean.

    Excellent family room, had even a closet. Central but very quiet, great bfast.

    Stayed in February 2023

  • Reviewed: 13 February 2023

    9.0
    Overall a good stay and good location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    None

    The Room is spacious and clean. Location is good. Breakfast is excellent!

    Stayed in January 2023

Showing 151 – 175

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: