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WO2008149975A1 - 通信網の障害原因分析システムと障害原因分析方法、及び障害原因分析用プログラム - Google Patents

通信網の障害原因分析システムと障害原因分析方法、及び障害原因分析用プログラム Download PDF

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Publication number
WO2008149975A1
WO2008149975A1 PCT/JP2008/060445 JP2008060445W WO2008149975A1 WO 2008149975 A1 WO2008149975 A1 WO 2008149975A1 JP 2008060445 W JP2008060445 W JP 2008060445W WO 2008149975 A1 WO2008149975 A1 WO 2008149975A1
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WIPO (PCT)
Prior art keywords
failure
failure cause
cause analysis
cause
communication network
Prior art date
Application number
PCT/JP2008/060445
Other languages
English (en)
French (fr)
Inventor
Yoshinori Watanabe
Yasuhiko Matsunaga
Original Assignee
Nec Corporation
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nec Corporation filed Critical Nec Corporation
Priority to US12/663,180 priority Critical patent/US8095819B2/en
Priority to JP2009517908A priority patent/JP5459608B2/ja
Publication of WO2008149975A1 publication Critical patent/WO2008149975A1/ja

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/2254—Arrangements for supervision, monitoring or testing in networks
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0706—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
    • G06F11/0709—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/079—Root cause analysis, i.e. error or fault diagnosis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Signal Processing (AREA)
  • Computer Hardware Design (AREA)
  • Health & Medical Sciences (AREA)
  • Biomedical Technology (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Monitoring And Testing Of Exchanges (AREA)

Abstract

障害原因分析システムは、通信網における障害の原因を通信装置の内部処理の記録内容から推定する障害原因分析システムであって、障害の発生時に前記記録内容の統計的特徴を抽出する特徴抽出手段と、障害原因が既知である過去の障害発生時に取得した前記記録内容の統計的特徴と、障害の発生時に取得した前記記録内容の統計的特徴との類似性に基づいて、障害原因を推定する障害原因推定手段と、を備える。通信装置内部のプロセス・ログから検出した通信網の障害に対して、事例の多寡に関わらず過去の障害事例から障害の特徴と障害原因の間の対応関係を獲得し、特徴のばらつきの範囲を定量的に判断に組み込んで、障害の発生原因を推定できる通信網の障害原因分析システムを提供する。
PCT/JP2008/060445 2007-06-06 2008-06-06 通信網の障害原因分析システムと障害原因分析方法、及び障害原因分析用プログラム WO2008149975A1 (ja)

Priority Applications (2)

Application Number Priority Date Filing Date Title
US12/663,180 US8095819B2 (en) 2007-06-06 2008-06-06 Communication network failure cause analysis system, failure cause analysis method, and failure cause analysis program
JP2009517908A JP5459608B2 (ja) 2007-06-06 2008-06-06 通信網の障害原因分析システムと障害原因分析方法、及び障害原因分析用プログラム

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2007-150429 2007-06-06
JP2007150429 2007-06-06

Publications (1)

Publication Number Publication Date
WO2008149975A1 true WO2008149975A1 (ja) 2008-12-11

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PCT/JP2008/060445 WO2008149975A1 (ja) 2007-06-06 2008-06-06 通信網の障害原因分析システムと障害原因分析方法、及び障害原因分析用プログラム

Country Status (3)

Country Link
US (1) US8095819B2 (ja)
JP (1) JP5459608B2 (ja)
WO (1) WO2008149975A1 (ja)

Cited By (9)

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WO2011039825A1 (ja) * 2009-09-30 2011-04-07 株式会社日立製作所 障害の根本原因解析結果表示方法、装置、及びシステム
JP2014027395A (ja) * 2012-07-25 2014-02-06 Nippon Telegr & Teleph Corp <Ntt> 故障原因特定支援装置、方法およびプログラム
JP2015153078A (ja) * 2014-02-13 2015-08-24 日本電信電話株式会社 運用履歴分析装置及び方法及びプログラム
WO2016147657A1 (ja) * 2015-03-17 2016-09-22 日本電気株式会社 情報処理装置、情報処理方法、及び、記録媒体
JP2017123521A (ja) * 2016-01-05 2017-07-13 Kddi株式会社 障害原因特定装置、及びプログラム
JPWO2017094262A1 (ja) * 2015-11-30 2018-09-13 日本電気株式会社 ログ分析システム、方法およびプログラム
JP2019124988A (ja) * 2018-01-12 2019-07-25 日本電信電話株式会社 切り分け作業特定装置、切り分け作業特定方法及びプログラム
CN110428060A (zh) * 2019-06-12 2019-11-08 南京博泰测控技术有限公司 一种故障信息管理方法、装置和系统
CN117196590A (zh) * 2023-11-02 2023-12-08 深圳百沃彰世科技有限公司 一种面向通讯设备运维的维修效率智能评估系统

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WO2015140927A1 (ja) * 2014-03-18 2015-09-24 株式会社日立製作所 データ転送監視システム、データ転送監視方法、および拠点システム
US9558093B2 (en) * 2014-07-30 2017-01-31 Microsoft Technology Licensing, Llc Visual tools for failure analysis in distributed systems
JP6459345B2 (ja) * 2014-09-26 2019-01-30 大日本印刷株式会社 変動データ管理システム及びその特異性検出方法
US10592328B1 (en) * 2015-03-26 2020-03-17 Amazon Technologies, Inc. Using cluster processing to identify sets of similarly failing hosts
CN105262612B (zh) * 2015-09-07 2019-04-12 值得看云技术有限公司 一种云计算系统节点失效预警装置和方法
EP3375142A4 (en) 2015-11-10 2018-09-19 Telefonaktiebolaget LM Ericsson (PUBL) Managing network alarms
US10482000B2 (en) * 2017-04-24 2019-11-19 Microsoft Technology Licensing, Llc Machine learned decision guidance for alerts originating from monitoring systems
EP3582050B1 (de) * 2018-06-12 2021-04-28 Siemens Aktiengesellschaft Verfahren zum analysieren einer ursache mindestens einer abweichung
CN110677286B (zh) * 2019-09-24 2022-07-22 京信网络系统股份有限公司 电源掉电告警监测方法、装置和系统
CN110851294B (zh) * 2019-10-10 2023-06-30 上海上湖信息技术有限公司 一种程序运行崩溃补救的方法及装置
CN110908977B (zh) * 2019-10-31 2023-10-31 唐山钢铁集团有限责任公司 基于两化融合管理平台的钢铁企业系统故障统计分析方法
CN114285730A (zh) * 2020-09-18 2022-04-05 华为技术有限公司 确定故障根因的方法，装置以及相关设备
CN112821566B (zh) * 2021-03-18 2022-08-02 广东电网有限责任公司佛山供电局 一种配网故障遥控介入处理的智能统计方法及装置
US20230275820A1 (en) * 2022-02-28 2023-08-31 Juniper Networks, Inc. Successful connects metrics for monitoring and control of wireless or wired networks
CN114726750B (zh) * 2022-03-04 2023-01-13 慧之安信息技术股份有限公司 基于物联网平台的设备故障检测分析方法和系统
CN116124218B (zh) * 2023-02-13 2024-02-02 正泰电气股份有限公司 变压器故障的诊断方法、装置、存储介质以及电子设备

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Cited By (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2011039825A1 (ja) * 2009-09-30 2011-04-07 株式会社日立製作所 障害の根本原因解析結果表示方法、装置、及びシステム
JP2011076293A (ja) * 2009-09-30 2011-04-14 Hitachi Ltd 障害の根本原因解析結果表示方法、装置、及びシステム
JP2014027395A (ja) * 2012-07-25 2014-02-06 Nippon Telegr & Teleph Corp <Ntt> 故障原因特定支援装置、方法およびプログラム
JP2015153078A (ja) * 2014-02-13 2015-08-24 日本電信電話株式会社 運用履歴分析装置及び方法及びプログラム
JPWO2016147657A1 (ja) * 2015-03-17 2018-01-25 日本電気株式会社 情報処理装置、情報処理方法、及び、プログラム
WO2016147657A1 (ja) * 2015-03-17 2016-09-22 日本電気株式会社 情報処理装置、情報処理方法、及び、記録媒体
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JPWO2017094262A1 (ja) * 2015-11-30 2018-09-13 日本電気株式会社 ログ分析システム、方法およびプログラム
JP2017123521A (ja) * 2016-01-05 2017-07-13 Kddi株式会社 障害原因特定装置、及びプログラム
JP2019124988A (ja) * 2018-01-12 2019-07-25 日本電信電話株式会社 切り分け作業特定装置、切り分け作業特定方法及びプログラム
CN110428060A (zh) * 2019-06-12 2019-11-08 南京博泰测控技术有限公司 一种故障信息管理方法、装置和系统
CN117196590A (zh) * 2023-11-02 2023-12-08 深圳百沃彰世科技有限公司 一种面向通讯设备运维的维修效率智能评估系统
CN117196590B (zh) * 2023-11-02 2024-04-23 深圳百沃彰世科技有限公司 一种面向通讯设备运维的维修效率智能评估系统

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Publication number Publication date
JP5459608B2 (ja) 2014-04-02
US20100174945A1 (en) 2010-07-08
JPWO2008149975A1 (ja) 2010-08-26
US8095819B2 (en) 2012-01-10

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