If you’ve broken down, there are two ways you can get in touch.
Contact Us
1. Use our free app
Our app can use your phone's GPS to pinpoint your location, making it a quick way to get our help.
You can even track your technician as they travel to you.
Once you've linked your policy to your app, you can use it to get our help in just a few taps.
Please note, our app is not available for Fleet policies or for vehicles registered in the Isle of Man.
2. Call us
Give us a call and we'll be happy to help (even if you haven't got cover with us).
Call from the UK call:
0800 400 600Call from Europe call:
+44 141 349 0516Do you have difficulty hearing?
You can text the word 'RESCUE' and a message explaining what's happened to 61009.
Texts may be chargeable, please check with your network provider.
Changed your address or vehicle?
Let us know about your new vehicle or address as soon as you can:
Update your vehicle details Update your addressWant to update your renewal preference?
If you want to switch from automatic to manual renewal, you can use this form.
If you got your cover through a Price Comparison Website, or if you have MAYDAY cover, please use this form.
Message us online if you need to:
- Update your name or contact details
- Upgrade your cover
- Renew your policy
- Cancel your policy
Didn't find what you're looking for?
Give us a call on 0345 877 6334 , and we'll be happy to help.
If you're looking to buy a new policy, please go online instead of calling.
- Monday to Friday: 8am - 9pm
- Saturday: 9am - 5pm
- Sunday: 10am - 5pm
Renew online
If you've received your renewal invite, you can renew your cover online.
You can only renew online if your policy starts with GF/.
Renew OnlineIf your policy starts with GF-POL / or anything else, please contact our web messaging team or give us a call.
Need to contact us?
If you'd like to renew over the phone, call 0345 246 1558
This number is only for renewals. If you're looking to buy cover, please go online instead of calling .
- Monday to Friday: 8am - 9pm
- Saturday: 9am - 5pm
- Sunday: 10am - 5pm
Do you need extra support?
If you need any extra support, just let us know. We’re always happy to help.
Get the support you needHave you got money worries?
Dealing with financial troubles can be worrying, but there is help available.
How we can helpDealing with difficult times?
We’ll try and make things easier if something unexpected has happened.
Get in touchApp guides
If you're having trouble using the Green Flag app, these guides may help you.
Please note, our app is not available for Fleet policies or for vehicles registered in the Isle of Man.
Need to talk to us about the app?
Send us a private message on social media, or you can call us on 03458 786 614 .
Monday - Friday: 10am - 6pm
Got a question?
Our FAQs will probably have the answer.
Well, as long as your question is about our breakdown cover.
Need to contact us?
You can talk to our web messaging team.
Or you can call us on 0345 246 1558 . If you're looking to buy cover, please go online instead of calling .
- Monday to Friday: 8am - 9pm
- Saturday: 9am - 5pm
- Sunday: 10am - 5pm
Please visit our complaints page for a list of contacts.
Go to complaints page