Bathroom wasn´t up to the hotel standard, towel had a tear. AC in the room wasnt cold enough. There was always a queue on the reception for check in and out. There was a big and complete gym, but the lighting needs to be rethink, it was dark and they were using big spotlights to help with the overall lighting.

Room was quite a good size with river view. Excellent location, great breakfast and very attentive bellmen and staff.

Stayed in July 2025

Indifferent staff in reception. Extremely slow check in. Pool area needs renovation but nice staff at the pool.

Stayed in July 2025

Small bathroom. Sold to us as river view- no binoculars supplied!

Excellent position

Stayed in June 2025

They put me in room 434, which is right at the elevator so it was quite noisy all the time with people coming in and out the elevator, and I think my upstairs room neighbor was jumping rope almost every day or something similar. Additionally, my room wasn’t clean one day and so I had to call the housekeeping to get it done when I returned at 4pm thinking it would’ve been ready. One more thing: I went to the rooftop bar upstairs to get a late night drink and as a guest I thought I’d have immediate access to the bar inside but instead of it they directed me to the bar outside, kind of “oh you’re a hotel guest sure come and enjoy the freezing empty bar outside”, even though the bar inside was not full.i of course took the outside way but went inside nevertheless as I’m smart enough to detect when staff play smart in detriment of guests.

Location location location

Stayed in June 2025

Room was nice but paint work needed some attention which I wouldn’t expect for a 5 star hotel

Lovely entrance hall and bar area

Stayed in March 2025

The lobby area could have been nicer, decorated with more choice for drinks and food

The location of the hotel was very central. The breakfast area has beautiful use. The rooms were very spacious. We had two double rooms with the connecting door very comfortable.

Stayed in April 2025

The pool was shut until the summer, and you have to book to use the sauna. There is no water dispenser in this area.

The bed was very comfortable. Staff were excellent and reception area high quality.

Stayed in April 2025

Beautiful hotel with great staff. Only small problem was I booked the hotel because it had a pool but the pool was not open.

Stayed in March 2025

Position and facilities

Stayed in December 2024

Everything 👌

I recommend her all the time 👍

Stayed in January 2025

Rivers view is funny because it is very far The room at night had very bad smell The breakfast could be better it’s not like a 5star hotel

The stuff was very nice

Stayed in January 2025

The vents in the rooms were in need of a clean… don’t sleep on sofa bed..

Everyone was super nice and helpful.. lovely hotel.. service was outstanding..

Stayed in January 2025

Maybe a bit overpriced

Perfect location Very good breakfast buffet Very kind staff

Stayed in December 2024

Staff not sufficiently trained to handle requests from or communicate with international guests.

Cleanliness and modernity. Well kept property with understated luxury. Good location.

Stayed in November 2024

We were in room 746. All the rooms around that area are located near a prep station work room. Our room was directly across from this location and between 12 and 1 am three of the four nights we were there the noise was horrendous. The third night it went on for over an hour, and I called to complain at the front desk and it still went on for another 20 minutes. We are still waiting to hear back from the manager this greatly affected our stay. It doesn’t matter how nice the rooms are or how great the location is when you have disrupted sleep. Super disappointed we haven’t heard from anyone by now. Not the experience we hoped for.

Nice accommodations great location. Staff was mostly very helpful

Stayed in November 2024

Nothing

Easy to drop off and collect car. Very nice room and view. Lovely outdoor pool. Roof bar is amazing but we hadn’t booked so no room. Very good breakfast buffet. Excellent concierge service.

Stayed in September 2024

Bathrooms

Bathrooms small staff excellent Restaurant very very good Would stay again staff couldn’t do enough for you

Stayed in September 2024

Everything ! Especially hospitality and friendly staff.

Stayed in August 2024

We arrived midday and wanted to have lunch in one of the restaurants, but we didn't have reservations, and had some trouble finding a table.

Gorgeous hotel in a perfect location! The upstairs bar is a beautiful place to get drinks at night.

Stayed in July 2024

Location was perfect, breakfast was great. The general hotel look and feel is classy yet comfortable. Concierge service as really effective

Stayed in August 2024

Outdated bathroom and noisy ventilation system. Room maintenance was done in a rush and somewhat sloppy so many inconsistencies

Great location, beautiful building, amazing views from the rooftop, professional and friendly staff

Stayed in August 2024

We loved having bottled water in the room every day, and were quite surprised that the chilled water served in a jug with fruit at the pool area was from the tap. There should be a sign somewhere at the pool bar to indicate that this is water from the TAP. Had this been the case my partner would never had had a glass or should I say many glasses the first few days and was then, as consequence, sick for days with stomach issues. So maybe indicate somewhere that the water in the jug is NOT bottled water. Thank you !

The room was a good size for a european hotel those which are usually quite small. So we were very pleasantly surprised!

Stayed in August 2024

Coffee machine not great

Stayed in July 2024

It is not well kept. Our room had a hunudity smell

Location and amenities

Stayed in July 2024