Great location for the Marina

Stayed in July 2025

The staff weren’t very friendly

It is beautiful and centrally located. Very good security

Stayed in July 2025

Nothing

Everything

Stayed in July 2025

There was nothing I did not like. Except maybe that other guests reserved sunbeds early in the morning and only arrived much later in the day to occupy them

I loved every minute from start to finish. Everything was perfect!

Stayed in July 2025

No changing facilities by the pool. You charge for the coffee pods in bedroom- no other hotel does that. Our big balcony had no lounger or parasols

Location, service, clean, beautiful hotel. Excellent breakfast.

Stayed in July 2025

Pool bar food expensive and not great. Temperature control in shower was dodgy - either too hot or too cold. Servicing of rooms not reliable e.g. shower gel not filled.

Location. Staff helpful. Breakfast selection excellent. Pool and array of sun loungers good. Good gym. Quiet rooms and little noise in corridors.

Stayed in July 2025

The lifts were slow at times think they could do with more.

The staff were outstanding and the facilities perfect. Have wanted to stay in this hotel for years and it didn’t disappoint.

Stayed in July 2025

There was nothing I didnt like

Everything. Rooms, locations, luxury, food, ambiance, staff

Stayed in April 2025

Balcony furniture could be updated, otherwise a beautiful hotel

Location was fabulous, the best location in the marina by far. Very comfortable rooms.

Stayed in July 2025

Everything was amazing from start to finish. Concierges were fantastic going above and beyond. Everywhere was spotless. Breakfast was amazing organised and well presented buffet. Room was amazing with great views housekeeping everyday made sure we had everything. All round great experience

Stayed in July 2025

Pool service very slow.

Great location - very clean

Stayed in June 2025

We saw two or three huge cockroaches in the room on isolated occasions, but the bf was able to take them outside

We stayed here for four nights and absolutely loved it here. We had a sea view room, it was on the first floor - we would have liked a higher floor but it was still a beautiful view. The room and the entirety of the grounds were spotless and so grand. Breakfast had a great selection and the restaurant space was huge and spread out so it didn’t seem there was a time where it was at its busiest. The hotel is well staffed and each and every one we met were lovely and so hospitable! The pool area was exceptional, lots of space and the beds are regulated so that people couldn’t reserve beds at silly hours in the morning. The pool bar is the best we’ve had on holiday, the relaxing music and cocktail menu is beautiful. We spent a day at Purobeach too which was fantastic. We will be absolutely back, and for longer!

Stayed in June 2025

Despite all the very good points, for us we found some major negative points unfortunately. On arrival in the room, we noticed the balcony/terrace was very dirty. Bird poo all over the floor and sofa items all soiled and in terrible condition (see photos). For us the terrace was unusable and not safe for our young one. Looked like the hotel had given up on cleaning the terrace, neither was the terrace door ever opened by the cleaning staff. For the price we paid and the 5 star rating the hotel is advertised, this is not acceptable. I understand they have issues with birds etc, but then do something about it, make a covering or tidy away the lounge seats after cleaning etc. There are simple ways to improve it, and the hotel needs to do better. Also, the cleaning staff were pretty lazy, just doing the minimum. The rooms were clean, but many days we were left with a lack of towels and the shampoo / hand soap was never replenished or checked. This is also not good enough for a 5 star hotel. Please do more to make sure this is sorted for your guests. Also, we found the pool loungers to be dirty with bird poo which was disappointing (95% of them dirty). The loungers need to be cleaned properly after every day and tidied away so they are not left out to be pooed on by birds. This is expected of a 5 star hotel. Please sort these issues out, as it is bringing the hotel down and we can't recommend the hotel due to this. Overall everything else was great, but these are big issues and we were disappointed to see this in a 5 star hotel.

Staff were all excellent, very friendly and engaging. Breakfast buffet was from 0730-1030 and for us it was very good. Had food for all tastes. Good variety and fresh. We were seated by the staff and always found us a table we requested. Hotel location is excellent, right on the marina on one side and on the beach on the other side, very close to all restaurants / bars. Great for families with buggies or wheelchair users. We booked a family room. All family rooms are on the 1st level, which was a little disappointing as the view would have been better higher. But understand that the larger rooms can only be on the lower level due to the layout of the hotel. Room was big enough and clean, also bathroom clean. Pool area was big and lots of garden space for loungers, but did look quite full when the hotel was full. Pool bar good and delicious food options delivered to your lounger.

Stayed in June 2025

1. You took €100 for EVERY day I was there as a limit. I didn't spend hardly any of it and now have to wait a number of days to get my money back. 2. You also wanted to charge me €7:50 to borrow your corkscrew to open a bottle of wine that had been bought for us as a gift!

Superb location and the staff were attentive whatever job they did.

Stayed in June 2025

Can't fault it

This is our 4th time at this hotel and we will be back. The breakfast is 10/10, location is 10/10 and the room is gorg. The bed is huge.

Stayed in June 2025

The service was excellent and the hotel location perfect.

Stayed in June 2025

Spa was poor and not 5 star

Location lovely rooms good breakfast

Stayed in June 2025

The music in all areas of the beautiful gardens and the furniture on the balcony.

The location, the cleanliness and comfort in the rooms and the position.

Stayed in June 2025

Nothing

Stylish and great location

Stayed in June 2025

I didn’t like the curtains in the bedroom the light came through from 5am and woke us up

Great location right on the marina. Staff were lovely and the food in peppers was amazing with King Crab my favourite on the menu

Stayed in June 2025

The pool was very cold Side access closed at 12am annoying was a longer walk home More information on arrival would help eg: about the beach club / pool party area

Breakfast was amazing Pool Party for adults out of this world so much fun.

Stayed in June 2025

There was an infestation of flies everywhere in the hotel. From the rooms to the balconies, so we could not use our balconies at all & the bars flies everywhere etc. the staff said they were unable to do anything about it. We had not been notified in advance so we could decide if we still wanted to stay and they were reluctant to offer us some type of compensation or discount given we could not use some of the facilities like the balconies were not useable at all! Steak Resturant was nice. Expected the cocktails to be better at the bar. Also the staff at the be club were quite rude on one of the days. Our family came to join us a few days later at the beach club, just came over to say hi once once their flights arrived & the beach club staff made quite a scene about them coming on to the beach beds for a moment & caused a scene & fuss over nothing… there were lots of beach beds available and there manner was not friendly & or professional.

Nice beach & location next to the beach

Stayed in May 2025

Nothing

Location was excellent and hotel was perfect in every way

Stayed in April 2025

The flies are a problem- but this isn’t the hotel or staff’s fault. And just a problem that should be explained to customers, as it’s just a naturally occurring problem. Where lots of British customers think it’s a hygiene problem, it’s not. And the staff are cleaning these flies daily.

The staff are the best part - really friendly and very comfortable.

Stayed in May 2025