TV didn’t work throughout our stay and it never got fixed even after several promises it would. we were given free travel cards for duration of stay as compensation

great location, very clean. cute games area in communal hub

Stayed in September 2022

no cups or glasses in room for a drink of water and no ironing facilities

nice clean modern rooms and quiet

Stayed in October 2022

Nice views of canals

Very comfortable clean rooms. Staff very friendly

Stayed in October 2022

wish there were some amenities in the room such as a kettle

spacious room, nice view, friendly staff

Stayed in October 2022

It’s a bit far from city centre, but you can always easily get the transport, so that’s really not a problem.

The room is super comfy and proper size. There is a big winder which allows you to see the outside river.

Stayed in October 2022

Well for a 4 stars rated hotel not to have a gym nowadays is odd. Since the hotel is also new. No coffee corner in the room also a minus , rooms were not cleaned even after requested another minus.

The room (Superior Room) is very spacious and comfortable , very friendly staff .Having breakfast on the 7th floor with a view of Borneo island is a plus ,for more watch my video : https://www.youtube.com/watch?v=8fWHY-Ig1KI&t=1s

Stayed in September 2022

You need to indicate a timeslot for breakfast to avoid capacity problems. It's not insurmountable but something to take into account.

Nice and modern rooms, I got an upgrade to a bigger room with a view on the water. The staff is super friendly and helpful. I recommend the breakfast, it offers a wide choice. I was not there by car but there is a large underground carpark under the hotel that is not operated by the hotel but accessible for everyone.

Stayed in October 2022

the ceiling in the room put us off big time, we gathered it might be a feature of the property but to us it just looked like damp/ unclean / unfinished. as other reviewers have mentioned, a kettle and some tea/coffee in the room would make a big difference (especially necessary for the brits!!)

the room was a great size, bed was super comfortable and the shower was hot & powerful. staff were helpful when assistance was needed. helpful to have a fridge in the room for drinks etc.

Stayed in September 2022

Would have been nice if it had a proper restaurant to order food for evening meals. Bar food menu ws dissapointing.

Breakfast ws lovely, good choice of food available.

Stayed in October 2022

You have to book the time slot for breakfast before hand and the most popular time slot fill up quickly.

Friendly staff, comfortable bed and clean room. Good breakfast

Stayed in October 2022

Not having coffee in the room - first time I have ever been in a hotel that didn't have coffee and/or tea in the room. One had to go to reception, get coffee from a machine and pay for it. Definitely a minus. Also not having a phone. The hairdryer broke and I had to go to reception to contact the desk--with wet hair!

The location was great for us - we needed to be on the north-east side of Amsterdam. Perfect location - near lots of restaurants within walking distance.The rooms were big, bright, and clean. Staff was very responsive.

Stayed in September 2022

awesome experience and I highly recommend it

Stayed in September 2022

No tea/coffee facilities in the room, ceilings are all pure stone which made it seem like it was an unfinished room. Staff made it seem like we were bothering them, rude and never even tried to crack a smile.

It was very clean and a quick Uber trip into the centre. Breakfast was really good and had a wide variety of items to choose from.

Stayed in October 2022

that the bar shut at 10pm

it was clean and a great hotel

Stayed in October 2022

room with no view this time. better on the harbour side which is lovely

good location stylish modern rooms good breakfast choices

Stayed in September 2022

Had an absolutely dreadful experience with you before the visit, when paying. You were so unhelpful that I seriously thought about switching to another hotel. Also your IT doesn't seem very good - it took you ages to process our request for breakfast when we checked in.

Breakfast was great. Superb view from our room. Staff very helpful indeed when we checked out

Stayed in September 2022

transport to the centre

Nice newish hotel Super friendly and helpful staff Room was very clean and modern Super comfy bed and a good powerful shower The area is 20 + mins outside the centre and has a new development feeling, but we stayed local and ate a new Italian

Stayed in September 2022

we had an issue with the shower which was not draining correctly. reported to staff but issue not solved while we stayed there - not the end of the world but our bathroom was flooded every time the shower was used! we also found crisps under the bed from a previous guest.

friendly, helpful staff. a little out of the city centre but bus tickets can be brought at reception. quiet area for a good nights sleep however no shops/restaurants surrounding except hotel’s facilities

Stayed in September 2022

We did think it was a little closer to central, takes about 20 mins on public transport or 45 min walk. It is a nice walk though. No tea/coffee making facilities in the room. No phone or room service

The hotel decor was great, the rooms were stylish and comfortable. Staff were really approachable and helpful, always sorted whatever we asked/needed. Really loved the games room on level 1 too. The view from our room on the 10th floor was beautiful! Good transport links to central, 2 tram routes close by as well as bus.

Stayed in September 2022

The hotel it was nice, we stayed in 10th floor and the room it was a bit cold, I guess the air conditioner doesn’t work well, everything else was great:)

Stayed in September 2022

Young lady at reception (dark longer hair, heavy make-up) was very unkind, arrogant and rude at our arrival. Polite welcoming of guests is crucial in tourism. Room wasn't properly cleaned when we moved in - dust flakes were lying on the floor and bathroom sink was stained.

Breakfast was superb with a lot of choices and very tasteful - plenty choice for all dietary preferences. Room was spacious with comfy bed and a nice view. Bus station is very near - direct line to the center.

Stayed in September 2022

It was supposed to be a large double bed and there were two mattresses.

Stayed in August 2022

nothing

Nice room, big bathroom, great view. Good breakfast

Stayed in September 2022

The room lightning could be better. It was too dark for me. Also, for a 4 star hotel I would expect better toiletries. The bathroom magnifying mirror was too high for me too. It was difficult to use.

Very comfortable, great view, nice blackout curtains, quiet, nice size of the room.

Stayed in September 2022

Bedding not changed, floors not cleaned/hoovered

spacious good location. lovely view from bedroom

Stayed in September 2022