During out second night, we heard dancing music almost non-stop. We weren't sure where it came from, but the noise of constant music beats was annoying. Around 00:30 past midnight, I came down to the front desk and reported the problem. We weren't sure what was done, but we kept hearing the music going back to our room. We dont want to go down stair again to report the same problem again after that. It was too late, we had to be up early the next day, so we used earplugs.

The room is clean. The staff are nice.

Stayed in May 2025

The team at the niu were absolutely phenomenal! Helpful, friendly, efficient, accommodating and lovely. A real highlight of our trip as a large group of friends. The hotel amenities are also excellent and we really enjoyed all the nice little touches, such as the stroopwaffles at reception. Excellent value for money and will 100% come back again

Stayed in May 2025

Excelent

Stayed in May 2025

It felt impersonal and the room reminded me of an old warehouse! (Which I think was the idea) no roomService, paper cups and no milk. Single beds pushed together! With single quilts! Lighting very poor in room Too.

The outlook over the harbour was lovely that’s about it!

Stayed in May 2025

Cleaning wasn’t very thorough, toiletries and coffee wasn’t refilled the next day. Light controls are insufficient. If you go to the toilet at night, you will be blinded by the lights.

Spacious rooms, waterfront property, sofa bed.

Stayed in May 2025

Mess in the room, hairs on the bedsheets and in the shower, the bathroom mirror and sink were not clean, the breakfast food was cold, they didn't change our towels. For a 4 star hotel it is disappointing.

The reception staff was friendly.

Stayed in May 2025

Location - Hotel is situated in a complex of building - not accessible directly by Car- there is no ramp to take luggage to the hotel, have to drag suitcases over stairs and then in the complex to reach the Hotel. Nearest tram is a good 15 minutes walk. No attractions are nearby. Lobby is very basic with limited food menu. It looks more like a student accommodation rather than a Holiday Inn hotel, No basic amenities in the room. everything is chargeable. We needed towels and were told no towels were available after following up multiple times. When we said we will provide a review on social media according to their service, towels appeared magically. You have to contact the reception via what's app ( no phone in the room) and no one replied in spite of multiple texts and phone calls.

Stayed in April 2025

Breakfast was disgusting

Stayed in April 2025

Great view. Great staff. Easy to be reached and very well connected with public transport.

Stayed in April 2025

It was comfortable, inviting and the staff was helpful

Stayed in April 2025

Modern rooms, very comfy beds. Large shower. Breakfast was great! Very helpful staff. Very easy to get into central Amsterdam using public transport.

Stayed in April 2025

Nothing

Spectacular view on marina from room and also comfy bed , amazing staff, clean and good sized rooms and bathrooms.

Stayed in March 2025

We had 3 breakfasts at the hotel, and it would be nice to have variations. Baked beans, bacon, scrambled eggs, and hard boil eggs are the only warm options. They only have one set of menu at the snack bar as well. You don't have that much of an option in terms of food.

Clean and spacious room. Friendly staff. We were lucky to stay in a room with the canal view.

Stayed in April 2025

Nothing

External view super

Stayed in April 2025

Breakfast choice was a bit limited. I would have liked more healthy options and maybe also pancakes and greek yogurt.

I loved the vibe. A really sweet hotel.

Stayed in April 2025

Beautiful hotel in a great location

Stayed in April 2025

Nothing, overall experience spoils the state. Beware about this property.

I booked three "Premium Queen Rooms". However, upon check-in, we were given Standard Rooms instead of the "Premium Queen Rooms". When we brought this to the property’s attention, they refused to make any corrections. We were traveling with small children, and the three rooms assigned to us were located at completely different corners of the floor. Two rooms, which were near each other, were still at least 50 meters apart, and the third room was nearly 100 meters away. When we attempted to speak with the reception staff, they were very rude and unprofessional.

Stayed in April 2025

The parking

New and clean payment system

Stayed in March 2025

This is a stylishly designed hotel with a comfortable and spacious atmosphere. The bed has just the right firmness, the shower provides hot water, and most importantly, the front desk staff offer exceptionally friendly service.

Stayed in April 2025

The mirrors wasn’t clean There were dust on the table The room wasn’t even close to what was shown on the pictures The room needed light and lamps

Stayed in April 2025

Stayed for one night, so not worth the fuss at the time. However, I waited patiently for staff to check me in. All staff seemed to be busy - understandable. However, a random member of staff came from behind after waiting for 10 minutes (with nobody else in the queue) and asked for my documentation and went to the check-in clerk who then assisted me. Why could this not have been done without assistance, and what was the clerk doing that he was unable to check me in? Towels used were of cheap make, and ripped. Shower robes not given, and the towels weren't bath sheets. Shower grouting was discoloured, and some furniture damaged/ broken. Poor lighting within the room - goes for the decor but not practical. The room was fairly tight too. Visiting Europe, I travelled to nine countries, staying in the likes of the Marriott, Sheraton, and many other international chains including some Ibis. This was by far the most expensive hotel (additional £30 per night compared to the other hotels, totalling £145 a night), and it was not pleasant compared to some of those. Furthermore, to emphasis the difference, I stayed in suites or superior rooms in those hotels whereas Holiday Inn was a standard double! If the price was reduced, I could overlook some of these issues, however, costing more and not providing similar services? Airport is 1 hours from the main train stations (public transport), and the train station is a 1 hour walk or 20 minutes bus journey with a 15 minute walk.

View of thee marina!

Stayed in April 2025

Had a wonderful experience. The staff were excellent and very kind. The location seems a bit far from the centre but it was still so amazing.

Stayed in April 2025

Our stay at this hotel was absolutely perfect! Location & Parking: The hotel is in a lovely, peaceful area with restaurants and bakeries nearby, and it’s super easy to get to the city center with Uber or public transport. Another great plus is the parking – there’s plenty of space right under the hotel, and you can drive directly to it, which made everything so convenient. Rooms: The rooms are spacious, beautifully decorated, and spotlessly clean. The beds are incredibly comfortable, and the soundproofing ensures a peaceful stay. And the views? Stunning! All three rooms we booked had gorgeous views, making our mornings extra special. Breakfast: The breakfast buffet was amazing, with a great variety of sweet and savory options. Everything was fresh and delicious, giving us the perfect start to each day. Staff: This is where the hotel truly shines! The team is so warm, friendly, and attentive – they made us feel so welcome from the moment we arrived. A special thank you to Marianna and her colleague (I regret not asking his name, but he had short hair and glasses) for going above and beyond to make our stay memorable. They were incredibly kind and thoughtful, always with a smile, and truly made us feel at home ❤️ We’re incredibly grateful for their efforts and want to underline that both are a credit to this hotel, and we truly hope their hard work and beautiful attitudes are recognized and rewarded. Thank you both from the bottom of our hearts! This hotel has everything you could wish for – great location, comfortable rooms, delicious breakfast, and the kindest staff. We’ll be back for sure!

Stayed in April 2025

The place is really nice, rooms are spacious and clean! Its around 1.5km from the next tram stop so its a little far but the place is beautiful and the staff very nice. Beds are comfortable and the sofa bed is huge!

Stayed in April 2025

Nice place and recommended. Big thanks to Ms. Razan who gave nice hospitality and cooperation

Stayed in April 2025