Reviews of The Borneo Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
30 C-F, Borneo Hotel, 30C-F, Tabuan Road, 93100 Kuching, Malaysia
#5 of 85 hotels in Kuching
Guests' ChoiceReview Score
Based on 209 hotel reviews
8.4Score breakdown
-
Cleanliness
9.0
-
Comfort
8.9
-
Location
9.0
-
Facilities
8.4
-
Staff
9.5
-
Value for money
8.6
-
Free Wifi
7.9
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: July 19, 2025
Alba
Spain6 Reviews8.0“I recommend this place.”- • Leisure trip
- • Couple
- • Superior Twin Room (No Window)
- • Stayed 1 night
- • Submitted from a mobile device
There were two cockroaches in the room but everything was very clean, I guess the hot weather makes them appear.
It was very clean and comfortable. The bedsheets were very nice and the location of the hotel, just a short walk to the centre. There was no window in our room but we had everything we needed. They also prepared a really nice early breakfast for us to take it away.
Stayed in July 2025
-
Reviewed: July 8, 2025
José
Spain46 Reviews6 helpful votes9.0“Excellent hotel, well located and very friendly staff”- • Leisure trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 7 nights
- • Submitted from a mobile device
Excellent value for money. The staff is exceptionally friendly. I enjoyed my stay at this hotel.
Stayed in July 2025
-
Reviewed: July 7, 2025
Kaila
United States16 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Superior Queen Room (No Window)
- • Stayed 1 night
- • Submitted from a mobile device
Very thin walls, could literally hear conversations in the room next door. A bit outside of the main part of town.
Very nice room, clean bathroom, good AC, lots of space, nice breakfast, and kind staff.
Stayed in June 2025
-
Reviewed: June 25, 2025
Boon
Malaysia12 Reviews2 helpful votes9.0“Great”- • Business trip
- • Group
- • Deluxe Queen Room
- • Stayed 5 nights
- • Submitted from a mobile device
As other guests have mentioned, the WiFi is really frustrating. I was staying on Level 1 and couldn't get a proper internet connection - both my laptop and phone kept showing "connected without internet access." The receptionist was really patient and tried to help me fix it, but we couldn't get it working. This was pretty disappointing since I was on a work trip and needed reliable internet. Definitely something the hotel needs to address.
The hotel is strategically located within walking distance of the city center. Despite the central location, the hotel maintains a quiet atmosphere that I found quite relaxing. The staff is nice and helpful. One thing worth highlighting is the bedding - it is comfortable and I slept much better here than at other hotels I've stayed at. The hotel looks newly renovated. The breakfast is delicious although it comes with limited choice; it covers the basic. There are many good restaurants near by, and Ewe Hai Street easily accessible on foot, so I never went hungry. The vintage-style room key was a charming detail that I appreciated.
Stayed in June 2025
-
Reviewed: June 19, 2025
Fikriabuhasan
Malaysia31 Reviews10 helpful votes7.0“NICE AND COMFY”- • Business trip
- • Group
- • Deluxe Single Room
- • Stayed 3 nights
I THOUGHT THE ROOM ARE BIGGER THAN WHAT I'VE HAD DURING MY STAY. BUT NEVERMIND IT WAS COMFORTABLE AFTER ALL
I BOOKED THE HOTEL AS IT WERE THE NEAREST TO KUCHING CITY CENTRE ATTRACTIONS.
Stayed in May 2025
-
Reviewed: June 11, 2025
Lai
Malaysia6 Reviews9.0“Great location, clean rooms and good wifi for work purposes.”- • Business trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 1 night
Perhaps some mugs so that guests can have a choice of mugs of cups.
I only had toast for breakfast. Perhaps some mugs would be good. the coffee was great.
Stayed in June 2025
-
Reviewed: June 2, 2025
Musa
Malaysia3 Reviews1 helpful vote7.0“over all been a very nice and pleasant stay.”- • Leisure trip
- • Group
- • Superior Suite (No Window)
- • Stayed 1 night
wish there were option for extra bed.
Stayed in June 2025
-
Reviewed: June 1, 2025
Mualim
Malaysia36 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
The water heater takes a while to work. Maybe need to look into it.
A very clean hotel. Nice location. Very good staffs. I requestes for a quieter room which they entertained. Depending on the number of guest, if the occupancy if too low, the buffet will be converted to ala carte, but the food is still good.
Stayed in June 2025
-
Reviewed: May 17, 2025
Michelle
Singapore2 Reviews8.0“Overall pleasant stay, well worth the price”- • Leisure trip
- • Travelers with friends
- • Deluxe Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room doors operate with a traditional lock and key which were tricky to use. However, we managed to figure out how to not double-lock our door with help from the staff. There was a little mix-up with the ala carte breakfast where a member of my party was served a beef sausage despite stating she did not take beef, but otherwise the food and service were good.
Friendly, professional and helpful staff, clean, spacious and comfortable triple room, modern bathroom with good facilities, convenient location walkable to the riverfront area. Breakfast was delicious, but as there were few guests at the hotel during our stay, the buffet spread was smaller than expected, and the buffet was converted to an ala carte breakfast on our last morning.
Stayed in March 2025
-
Reviewed: May 5, 2025
Abdul
Malaysia13 Reviews2 helpful votes9.0“A memorable stay”- • Leisure trip
- • Family with young children
- • Superior Triple Room (No Window)
- • Stayed 1 night
Nothing
The rooms are super clean and comfortable. The location is superb. The staff are very helpful and the breakfast was very tasty. Everything was good. Definitely exceeded my expectation.
Stayed in May 2025
-
Reviewed: May 2, 2025
Victor
United Kingdom5 Reviews8.0“Just the right balance of facilities and cost for me.”- • Leisure trip
- • Solo traveler
- • Deluxe Queen Room
- • Stayed 2 nights
Perfectly adequate and good
Stayed in April 2025
-
Reviewed: April 26, 2025
Paula
United Kingdom41 Reviews2 helpful votes9.0“Recommend this hotel”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast choice of food was poor
Good location, possible to walk into town. Car parking just behind hotel in an attached car park, very easy to find a space. Room clean, a little old and tired but ok. Staff very helpful. We ironically booked for one night and increased to two nights when we were there.
Stayed in April 2025
-
Reviewed: April 25, 2025
Sasha
Australia15 Reviews1 helpful vote7.0“Good price for a good hotel”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Wifi only worked on the lobby floor and not level 1 where our room was.
Very friendly staff and modern room.
Stayed in April 2025
-
Reviewed: April 21, 2025
Louise
Sweden3 Reviews7.0“Overall pleasant stay for a reasonable price. Clean rooms and friendly staff.”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
The breakfast was quite limited. Very much bread and potato based with few fruits and proteins.
Alltogether a good hotel for a reasonable price. Staff is friendly and attentative. Overall very clean.
Stayed in April 2025
-
Reviewed: April 15, 2025
Lee
Malaysia1 review9.0“Highly recommended!”- • Business trip
- • Solo traveler
- • Superior Twin Room (No Window)
- • Stayed 2 nights
- • Submitted from a mobile device
The shower needs about 15 minutes for its hot water function. Not a big problem though.
I liked everything about this hotel. Friendly and professional staffs, simple yet delicious breakfast lineup, cosy and clean room. Overall, this hotel exudes a warm and welcoming atmosphere. Definitely 5 stars for their service.
Stayed in April 2025
-
Reviewed: April 13, 2025
Victor
Netherlands10 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 6 nights
- • Submitted from a mobile device
Great hotel. Good value for money. Nice people. There was some loud music outside at night, not sure what that was ...
Stayed in April 2025
-
Reviewed: April 13, 2025
Mey
Malaysia27 Reviews6 helpful votes8.0“Pleasant and comfortable”- • Leisure trip
- • Group
- • Superior Twin Room (No Window)
- • Stayed 1 night
- • Submitted from a mobile device
I like the bathroom and powerful shower. But the shower area is far too small
Stayed in February 2025
-
Reviewed: April 10, 2025
Irene
United States10 Reviews1 helpful vote8.0“We enjoyed the stay except for the shower”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Water pressure in the shower was not good
Clean. Friendly staff. Nice decor
Stayed in March 2025
-
Reviewed: March 29, 2025
Narinder
United Kingdom10 Reviews8.0“Great location, staff very friendly who were very helpful and kind”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 5 nights
- • Submitted from a mobile device
Plenty of choice for breakfast.
Stayed in March 2025
-
Reviewed: March 17, 2025
Shazwan
Malaysia6 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Something noisy in the room. I thought it was the aircon but it was something else
Clean hotel. Superb service
Stayed in March 2025
-
Reviewed: February 21, 2025
Paul
United Kingdom5 Reviews7.0“great value for money”- • Leisure trip
- • Group
- • Deluxe Single Room
- • Stayed 4 nights
local food in hotel excellent. breakfast limited. Cleaning staff and staff on reception marvellous.
Stayed in February 2025
-
Reviewed: December 21, 2024
Tanya
Australia12 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Superior Twin Room (No Window)
- • Stayed 1 night
- • Submitted from a mobile device
No windows
Modern bathroom, clean with rain shower.
Stayed in December 2024
-
Reviewed: November 18, 2024
Li
Singapore2 Reviews8.0“3 nights stay in Kuching”- • Leisure trip
- • Couple
- • Superior Queen Room (No Window)
- • Stayed 3 nights
- • Submitted from a mobile device
The TV did not have any satellite or cable channels. It was a smart TV, so we watched YouTube videos for entertainment.
Friendly and helpful staff, comfortable and clean room. Convenient location.
Stayed in November 2024
-
Reviewed: November 2, 2024
Ianflett
Australia14 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
I try hard to think of something I didn't like.... Um... The refrigerator worked. But the door seal looked like it would not keep cold ... And my wife says there was no iron in the room. We had to think hard about what we didn't like though.
Stayed here 1 year ago. I like it. Good area. Good parking. Breakfast was good. I recommend this place. Easy to walk to the waterfront area. Good staff who gave us extra pillows and water. Many thanks
Stayed in November 2024