Via Paolo Sacchi 8, Crocetta, 10128 Turin, Italy
#1 of 134 hotels in Turin
Guests' ChoiceBased on 1144 hotel reviews
9.4Cleanliness
9.7
Comfort
9.8
Location
9.5
Facilities
9.5
Staff
9.8
Value for money
9.1
Free WiFi
9.1
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End of dialog contentReviewed: 26 July 2025
Susan
United KingdomThe surrounding area which was a bit dirty.
Spacious rooms and a good location. Love the rooftop bar and elegant breakfast that was served. All staff were charming and helpful
Stayed in July 2025
Reviewed: 26 July 2025
Virginia
United StatesI highly recommend staying at Turin Palace Hotel. It is a 10 star hotel with exceptional customer service. The location is perfect, across the street from the Porto nova train station walking distance to Piazza Castello,Piazza San Carlos, Po River and city Center. I stayed at Turin Palace the week of FISM 2025. The staff were so polite, courteous, and so accommodating to my family needs, helping with the taxis, restaurant reservations, and directions to the historical sites, palaces and museums. I appreciated the smiling faces and happy greetings every morning from the hotel staff. The breakfast was delicious, fresh fruit, pastries, croissants, cheeses, eggs, sausage, prosciutto bacon, yogurt, fresh juice, coffee, and cappuccino - excellent. I felt welcome and comfortable at Turin Palace and would definitely return. It was the best hotel that I stayed at during my nine day visit in Italy.
Stayed in July 2025
Reviewed: 25 July 2025
Gulriz
TurkeyNa
Location and standart and cleanliness of the hotel and sincere , professional team
Stayed in July 2025
Reviewed: 24 July 2025
Anne
United StatesLoved everything!
Beautiful hotel, spacious rooms, especially the bathroom. Lobby great for relaxing, close to the station. Loved the rooftop bar and the breakfast was amazing!
Stayed in June 2025
Reviewed: 23 July 2025
Jacqueline
United KingdomCould not fault it
Great staff, beautiful hotel, lovely room. Stunning view of sunset from rooftop terrace
Stayed in July 2025
Reviewed: 21 July 2025
Jemma
BahrainHard to find good in the area that isn’t pizza pasta cheese or bread
Staff where sure friendly and accommodating, great location, beautiful decore, amazing breakfast
Stayed in July 2025
Reviewed: 20 July 2025
David
United KingdomNothing it was all good.
A wonderful hotel with exceptional staff right opposite the Porta Nueva railway station. A lovely rooftop bar & restaurant completes the experience. I would thoroughly recommend this hotel, the bar and the restaurant.
Stayed in July 2025
Reviewed: 19 July 2025
Nicola
AustraliaNothing to complain about it’s a winner in all areas!!
Everything ! It’s the best !!
Stayed in July 2025
Reviewed: 14 July 2025
Robert
AustraliaNothing, the Hotel was amazing
The Hotel was in a central location. The Staff were amazing. The Hotel itself was fabulous, very neat, very comfortable and the decor was amazing.
Stayed in July 2025
Reviewed: 13 July 2025
Robert
AustraliaThere was nothing to criticise.
Well located, stylish and spacious room. Staff were friendly and engaging. Rooftop bar offers great service a wide range of cocktails and wine and spectacular views. The gym is modest but fit for purpose.
Stayed in July 2025
Reviewed: 13 July 2025
Andrew
United KingdomAbsolutely nothing
Great location, go for the huge balcony, the roof bar is stunning with great views of Turin. Staff cannot do enough, we will 100% be coming back
Stayed in July 2025
Reviewed: 12 July 2025
Steve
United KingdomAlways a friendly welcome here. Top quality rooms, great terrace for an evening drink - and all just across the way from Porta Nuova station. It's not the cheapest hotel but the attention to detail is superb.
Stayed in July 2025
Reviewed: 11 July 2025
Yusuf
BahrainNothing at all
Every thing Started from the location, reception, room, break fast, smily faces
Stayed in July 2025
Reviewed: 11 July 2025
Elaine
FijiClean, centrally located across from the main train station. Friendly staff.
Stayed in July 2025
Reviewed: 11 July 2025
David
United KingdomAll good
Lovely hotel with a superb terrace bar as well as a really great breakfast.
Stayed in July 2025
Reviewed: 11 July 2025
Yi
ChinaNothing at all.
This is the best hotel during our journey in France and Italy. It's located beside the railway station. Room, lobby and dining room is elegantly designed. The minibar is free, and the hotel gives chocolate as gift. Continental breakfast is delicious. Definitely the best choice for Turin.
Stayed in July 2025
Reviewed: 8 July 2025
Ron
IsraelEverything was perfect - the staff, the service the hotel and room👌👌👌
Stayed in July 2025
Reviewed: 7 July 2025
Steve
United KingdomThere were no glasses in the bedroom just paper cups, despite having a complimentary minibar, which I found surprising. Our prebooked meal on the roof terrace was moved to a rather drab and unpopulated dining room as we were told rain was expected. It didn't rain. We cancelled the meal booking and had a nice bar meal on the terrace instead. Would have liked a fuller early breakfast.
The room was bright and very spacious and had a large terrace. Bed was very comfortable. The bathroom clean and well equipped. Breakfast was fabulous although on the final day we had to leave at 7am and only had access to a very basic breakfast. Spa was lovely. Roof terrace and bar was great. All staff were very friendly and helpful.
Stayed in July 2025
Reviewed: 6 July 2025
Kiv
United StatesStaff was very kind and attentive even before I arrived. Very clean and comfortable
Stayed in July 2025
Reviewed: 6 July 2025
Angela
United KingdomWelcome was fantastic. location was perfect for the arriving by train and for being able to explore Turin, room was lovely and roof top terrace gave excellent views of the city!
Stayed in July 2025
Reviewed: 6 July 2025
Amanda
AustraliaIt’s a pity we didn’t get the bottles of water we asked for before going on the train journey, because there was no way to buy water on the boiling hot train for 3 hours 🥵
Location, beds, rooftop bar, breakfast!
Stayed in July 2025
Reviewed: 1 July 2025
Andrey
United StatesEverything. Breakfast. Comfort. Cleanliness. Beds. Stuff friendliness. Very helpful in every way.
Stayed in June 2025
Reviewed: 29 June 2025
Post
United StatesLocation, staff, dining
Worth every Dollar/Euro Rooftop dining outstanding Air-conditioning worked
Stayed in June 2025
Reviewed: 24 June 2025
Cavish
Pakistani would have liked the gym to be a bit larger for a hotel of this quality. and maybe a later checkout time. but the hotel was fully booked so not their fault
the hotel has a lovely ambience. decor is top notch. room was nice and large , staff was perfect,polite ,very helpful and responsive. breakfast was very nice . with a lot of variety . great location opposite porta nuova .
Stayed in June 2025
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