The room was very small, recently renovated but it was in a separate building away from the main hotel and there was no WIFI inside the room. The Air Conditioner did not work. The bathroom was directly beside the bed.

The hotel was conveniently located. The area was nice, there was a gym next door and it was beside good restaurants, cafes and close to the metro.

Stayed in September 2024

Very small bathroom

Good location

Stayed in October 2023

Toilet was not great, continously leaking, and the shower head was held up by string. Nice balcony but at least weed the flower beds.

Loved the granite paved entrance with sandstone walls and bougainvillea plants.

Stayed in June 2023

actually nothing

Stayed in May 2023

The size of the room is ok, but the jacuzzi on it looks quite old, it can sound attractive, but as it is old it does not inspire to use it much. I would say, the cleaning of the room can be improved. Also I didn't like the size of the shower.

At the time of our trip all hotels in the center of the city were fully booked, this hotel was one of the best options to stay away of the city. It is very convenient as the hotel is located between two metro stations, and even the metro was not working after 21:00 hrs, there were substitute busses that can take you there with no issues. The area is secure and very vivid with some 24 hrs restaurants and bars nearby. The room was equipped with Air Conditioner (Mini Split) so even it was very hot outside the nights were pleasant. Room is equipped as well with a small fridge and TV.

Stayed in October 2022

damp location

close to metro

Stayed in October 2022

The bathroom and the fact that they threw some of our stuff like my milktea cup from Florence and my sisters deodorant. We went out to go somewhere then when we came back at night they were missing. Our stuff was all like touched and moved.

Stayed in September 2022

It would have been good to know some of the facilities were not available prior to booking, so other opportunities could be looked at. A couple of issues with cockroaches in the bathroom did not amuse my family member.

Handy to the metro stations and to supermarkets. The location was handy with a good coffee shop just up the road which made things comfortable, and local shopping centres kept everyone entertained.

Stayed in July 2022

It was pathetic Flush was not working, jacuzzi was broken, the AC was not working, the handle of the room door was broken. I complained about everything but they did not fix anything

It was near metro station

Stayed in June 2025

There is another member of front desk staff who seems a bit gruff and not very helpful. There is a pool, however it wasn’t working at the time of my visit and we received no notification beforehand to say that the pool is closed. Not a massive issue but it would’ve been courteous to do so.

Great location 5 minutes to a metro station, plenty of restaurants and coffee shops nearby. Room was relatively clean and the beds were very comfortable. Air conditioning worked well. One member of front desk staff is incredibly helpful and friendly.

Stayed in June 2025

kind personal :((

i have to reward the personal, everybody was soo kind. on the other hand the room wasn’t clean, there was dusty smell and there were little biga walking along the wall. It was awful and disgusting :((

Stayed in September 2024

The bed and pillows were very hard. The bathroom tub had major issues: shower head broken, needed caulking, moldy, leaking all over floor. Sink drain was not working. could hear the water pipes from other rooms draining through ceiling and also toilets flushing and a strong sewer odor. The elevator often would not take us to the bottom floor and we had to walk 2 flights down with heavy luggage. The pool and spa was not available even though advertised as available.

The location and neighborhood. Close to metro, good restaurants, groceries cafes and other shops as needed.

Stayed in June 2024

Very small room

Bed

Stayed in May 2024

There was no breakfast

Stayed in June 2024

The accommodations were not up to par. There was a strong, unpleasant odor, and the presence of mosquitoes made it difficult to sleep comfortably. Additionally, the cleaning staff started making noise by banging doors at 9 am. Carrying luggage down and up the stairs was also quite challenging. Despite my request for a non-smoking room, I was given a smoker's room

The location is near a train

Stayed in June 2024

It was a nice room, bathroom and location.

Stayed in May 2024

Staff, bed and other guests

Stayed in May 2024

I didn't like the guy from sri-lanka he was very unhelpful didn't like his job, it took me 2 hours just to resolve issues he kept making excuses then left a message with the boss saying this is not my work. Maintenance needs to improve as some stuff was broken.

The guy from the Philippines and the guy from peru were wonderful at their job and looked after my stuff.

Stayed in March 2024

I didn't receive a receipt, I asked there, left my email and asked through the website of booking. It was really very disappointing.

There was an available parking lot, but it was under payment and not with many spots. I was not aware from the booking webasite.

Stayed in April 2024

The place was cosy

Stayed in March 2024

Wreaked of cigarettes.

Stayed in September 2023

communication via mail unacceptable, equipment old not working (shower & bed damaged), extrem small, dirty, smelly loud rooms (possible to hear all the neighbor room talking), price over 250 Euro/ night for 9m² room, hotel bill tax fraud by booking via booking.com!

The location and area around is good, metro really close, shopping 24/7 possible, great restaurants near by

Stayed in May 2023

we booked this place as it advertised a pool which by the way is filled with dirty green swamp water so can not be used the images on the website are nothing like what you end up in the room stank of urine it was noticeably dirty including fridge bed and bathroom area even the balcony was dirty it’s like the place has been abandoned upon our check in we went up to the room and straight away there was a dirty mop bucket by our door it was really dark in the corridors like bulbs had gone we then went to reception to ask about the location of pool to which the reception just looked at us clueless after explaining it over and over again about us wanting to use a pool he finally realised what we were saying but then said it won’t be ready for a week! if we had of known this we would have booked somewhere else this hotel is honestly the worst place I’ve ever stayed I have a lot more images also of everything mentioned too I would like a refund as this ruined our whole holiday and is not as advertised on the site

absolutely nothing this place is a dive and a scam

Stayed in June 2023

Everything.

This was a COMPLETE misrepresentation of what was advertised! Furniture was broken, as was the shower head. The furniture and bathroom fixtures had cigarette burns. No breakfast. The pool was disgustingly dirty. The place was a dump.

Stayed in April 2023