Everything

The staff are amazing The cleaner is nice and friendly I would recommend the king Harry to everyone

Stayed in December 2024

Nothing

Friendly staff and location

Stayed in December 2024

Where do I begin? The place and the way it is operated is an absolute disgrace. It's completely fine that the hostel uses codes for security reasons but the problem is that they did not send me these codes on the day of my arrival (on 13 December) as it was promised in their confirmation email upon my booking. I wrote two desperate messages and they did not care to get back to me. I arrived to the hostel without the codes, so I could not even get into the building! I called them and tried to explain the situation but the person at the end of the line either could not or did not want to understand what I was saying. Finally, after begging for several minutes, she agreed to send me the codes so I could enter the building and the room. Needless to say, how much stress and anxiety this caused me and I received no apologies. But the story doesn't end here. The next day, on 14 December I left the property as this was my checkout day, although it is a bit far-fetched to say "checkout" when there is no staff present in the bulding. In the afternoon of 14 December, I received an email with the codes, even though it was my checkout date! I wrote back and tried to explain that I had already left the building as this was my checout day (14 December) and they should have sent me the codes the day before, on 13 December. I have never been to a hostel where the people in charge messed up the dates, but the most shocking part is that despite the repeated confirmation emails that clearly state the date of my arrival and departure, the hostel still insists that their email containing the codes was due on 14 December and they keep demanding that I checkout, even though I stated repatedly that I had already done that!!! Very poor communication, negligent staff, an absolute lack of taking any responsibility - in short: absolute madness!

Personally, I think the location was really nice even though it was far away from the city centre. The property is situated in a calm, relaxing area that has a good vibe. Unfortunately, there is not more on the positive side I could tell you about. The place is very small, for women, there is only one shower room that contains the only available lavatory as well. There is no staff on site and in the mixed dormitory room, I was surrounded exclusively by guys, one of them kept talking to me almost all the time. The reason why I'm listing here some of the negatives as well is because there is no more space for them in the other section.

Stayed in December 2024

Hospitality staff are always spot on. Well done ladies.

Stayed in September 2024

Nothing can't complain

Price was fair same as last time for what you get

Stayed in December 2024

Nothing everything was good fair price for what you get can't complain

Price, location and the staff are great very flexible

Stayed in November 2024

Need bigger kitchen

Location and price

Stayed in November 2024

I'll look into it and tell the staff in order to relay the info to the higher ups. No thing for now.

Every single thing. Big or small.

Stayed in November 2024

Only grip about the stay was the lack of toilets upstairs, only 1 cubical split between the floor and struggled in the morning waiting and the showers only had 2 cubicles

Very well located within a stones throw of Anfield (Although we had traveled up from Newport the game ay Tranmere)

Stayed in November 2024

I met two nicest people in the hostel, Mr. Tom and Mr. Carlos! They were there since my arrival until I left the hostel. I booked this hostel bcs it's the nearest to the Anfield Stadium. I can even see the stadium from my room! Beautiful view upon my arrival. I accidentally left my camera in the hostel, the staff found it and the owner contact me back. I'm beyond grateful for their honesty. Thank you very much!

Stayed in October 2024

Acceptable

Good place

Stayed in November 2024

Secluded place no physical human staff to help. Very bad

Nothing

Stayed in November 2024

no women only or family type options for rooms/beds as I was staying with my daughter (she is an adult i may add) would be a nice option in future

location was excellent rite at the ground and a bar onsight. price was perfect place was clean and tidy

Stayed in November 2024

Very very nice

Perfect

Stayed in November 2024

a good place for the fans of liverpool FC to stay convenient self check-in

Stayed in November 2024

Lovely staff good location, very friendy

Stayed in November 2024

Plastic on the mattress but I suppose it keeps them clean so I understood it

Staff were really nice on the phone and helpful ,lady's had a separate bathroom and shower .and it was always spotless

Stayed in November 2024

It has just one toilet for men and one for women. Taking into account that there are 6 or 7 rooms, and mine has 9 beds, so...

Just the price

Stayed in November 2024

I don't noting in this rubbish hotel

Stayed in October 2024

The location

Stayed in October 2024

Very Nice and Clean!

Stayed in October 2024

So friendly and close to anfield

Stayed in September 2024

Cleaning staff is lovely and helpfull (The Cahills 🤪)

Stayed in September 2024

The bathrooms was a bit old and smelly

I don’t get the bad ratings of this place. You pay for what you get. Nice beds, kirchen area and great location. 2 min walk from Anfield with pubs in the area and busses directly to Liverpool in just 20 min.

Stayed in September 2024

Condition of the room and the bed were woeful and poor, mattress was bad I could feel every spring there were no curtains or blinds on the window… there was loud music from pub downstairs and also had to share the toilet facilities with the customers from the pub !! Actually it was the worst “HOTEL” I’ve had the misfortune to stay at any price won’t be making that mistake again!!!

I didn’t

Stayed in September 2024