The staff at the hotel was extremely helpful. They guided me through the road to exit the town. They also dropped me and my colleague at the factory we were visiting, without extra charges.

Stayed in July 2025

No water in the room. Limited toiletries. Honesty bar. The upgraded room had very low ceiling, heavily beamed. Would not suit tall persons.

Restaurant very good. Location very beautiful.

Stayed in June 2025

-nothing-

Unique beauty

Stayed in June 2025

The breakfast was excellent and rich, there was a nice selection of food and everything was fresh. A richer meal than the average in Spain

Stayed in September 2024

Nothing

Excellent accommodation in a beautifully restored Tower overlooking the town of Onati. We also had a lovely a day reasonably priced meal in the hotel restaurant

Stayed in September 2024

Lovely room with great views. Great location.

Stayed in September 2024

It’s a beautiful tower on top of a hill facing he beautiful village of Oñati

Stayed in August 2024

It's not really a criticism, but the hotel should have a warning that the approach from the town might not be suitable for all vehicles. There is an alternative back road which asends much more gently. K

Well-appointed modern room in a nicely restored tower house. Spacious bathroom. Our room had a beautiful view of the town below.

Stayed in July 2024

The steep road up to the hotel

The beautiful room, comfy bed, great food

Stayed in June 2024

Nothing

Historic old tower with wonderful views of the surrounding area.

Stayed in June 2024

Check in was difficult as the staff combine wait duties with front desk. Lugging heavy cases up the final flights off stairs was a challenge too.

Feels like staying in a castle…. And has great views. The room was spacious, really cute and quaint but is not for the very tall, or the faint hearted.

Stayed in June 2024

Character of rooms, simple menu, atmosphere gorgeous, views, staff - basque beauty!

Stayed in May 2024

There was nothing I didn't like: everything was exceptional. (However, if you have any mobility issues, it's worth being aware that the hotel is at the top of a short, steep hill with potentially slippery cobbles at the bottom.)

Torre Zumeltzegi exceeded my expectations (even more so given the very reasonable price I paid). The hotel is a beautiful historic building, just a few minutes' walk from the centre of Oñati. My room was tastefully decorated and immaculately clean. The bed was extremely comfortable (I slept like a log) and the shower was great. The staff at Torre Zumeltzegi were fantastic: I can't praise them highly enough. They were friendly, patient and helpful and I was especially grateful to Iñigo for the kind welcome and all his recommendations. The hotel offers a good continental-style breakfast and I ate two evening meals in the restaurant, both of which were excellent.

Stayed in April 2024

My satnav trapped me in a dead end that I had to reverse out of. Not the fault of the hotel! Have a look at Google earth before visiting.

Beautiful place. Stone ,wooden beams but ultra modern. Great views. Friendly helpful staff. I had an excellent t bone steak and nice wine for my evening meal. There was a good breakfast included in the price, a good selection of hams, bread , cheese , cereal . They will also make you scrambled eggs. Make sure to ask what’s included in the price for the evening meal . We assumed it was a la carte but actually there was a fixed price for a “cena “. We would have chosen differently if we’d known this.

Stayed in March 2024

Great Location

Stayed in October 2023

Steep walk to town

Interior design excellent and comfortable.good restaurant

Stayed in October 2023

Restaurant is very relaxed and the food is excellent.

View

Stayed in October 2023

Great restaurant (the steak and cheesecake are amazing!!!) The room was very nice and had a great view over the city. The serbice was very nice as well and the staff was very friendly.

Stayed in September 2023

Helpful staff and excellent food

Stayed in September 2023

We found the restaurant ambiance a bit cold (slightly stark white floor etc) although this was compensated for by very friendly, helpful staff

A really lovely hotel, in a beautiful town - and with superb views (even in the fog we experienced!). Bonus of apple trees in the garden, and being able to walk up into the countryside from the front door, was appreciated

Stayed in August 2023

Very nice and with options for basic needs

Stayed in August 2023

Nothing at all

Excellent location with incredible views. Also fascinating town

Stayed in August 2023

it is a unique property that has sensitively been restored - it’s even better than the pictures. Loved the views plus great to have parking on site

Stayed in June 2023

The road up from the town to the hotel is a single track road, very steep and winding. It appeared there should have been a traffic light system for the road but at the bottom it just flashed amber (for caution) and at the top end it was permanently on red. I assume this is not in the control of the hotel.

Stunning location in an old medieval tower looking out over the town and surrounding countryside, our room was at the top of the hotel with fantastic views. There was a small honour bar with tea and coffee free to help yourself to and a small selections of drinks at reasonable prices. The restaurant at the hotel was great with plenty of fresh fish options. The staff were friendly and helpful and spoke good english. Breakfast was excellent.

Stayed in May 2023