We were surprised to have no air conditioning in the room. We opened the windows to remedy this (which do not have screens) and, the next morning, a pigeon flew in and landed on my husband. It might have been nice to have had screens on the windows so that that could have been prevented.

The room was spacious and navigating the hotel was easy. Staff were friendly and approachable.

Stayed in August 2022

The only issue i had with the hotel was the no quests between midnight and 6 am I am not visiting my mom I feel if I am paying for a room I should be able to have guests whenever I please. I am responsible for the room and would be responsible for any quest i had in my room

An apartment turned into a hotel is a very cool idea It was large with a great view Location was great

Stayed in August 2022

I liked it a lot and friendly helpful staff

excellent location , very helpful staff and it was spacious and very clean

Stayed in August 2022

Location location location! Right in rhe heart of downtown on Robson st the main shopping strip, close to wholefoods, short 10 min walk to waterfront. Older seventies style property but if you looking for great location at a 3rd of the price of other hotels then tropicana is for you!

Stayed in July 2025

It was drab, dated, run down to the extent that I doubt it could ever be resurrected. Maybe my fault that I didn’t notice it advertised no cooling whatsoever but you couldn’t even open the gauze-less windows without letting insects in. We’ve also been charged over $50 more than Bookings.com shows. Receptionist says its conversion rate but it works out to 8%. Perhaps best to not hand your card over and ask that it be charged through the booking process.

It was the cheapest option in downtown Vancouver when we booked. Plenty of space, decent location, wasn’t expecting much else. For all its age, we think the cleaner does a pretty good job.

Stayed in July 2025

No AC and kind of old building

Near downtown

Stayed in July 2025

I really enjoyed my stay at this hotel. We were pleasantly surprised when our room was upgraded to a suite. The staff was friendly, the room was spacious and clean, and the location was perfect. I would definitely stay here again!

Stayed in July 2025

It was really shabby especially the curtains . The Indian lady on reception, when we tried to book in half hour early took some convincing , was initially unwilling but relented when I was polite & explained my friend wasn’t well

My friend ‘s bed was comfortable & we had a kettle,cups etc & the fridge worked. The view on one side was great. the lady who was the cleaner was old but very kind indeed & the other staff who were on reception also kind

Stayed in July 2025

The whole facility is quite run down. Worn carpets, broken curtains, parts falling off walls, torn bedspread. Also, no air-conditioning.

Location was reasonable, with an excellent breakfast cafe opposite. Certainly a lot of space in the suite.

Stayed in June 2025

Very poorly maintained, no air con, toilet broken, hairdryer didn't work, no coffee filters. Balcony is all rusted so quite unsafe. Curtains are terrible, room very noisy. Very over priced for a two star unit.

Good location - lots of shops nearby.

Stayed in July 2025

Bathroom sink/taps

View, light and spaciousness

Stayed in June 2025

Very dated and hot, didn’t see the value in the property

I rented due to its proximity to where I needed to be and it had parking included

Stayed in June 2025

It was quite dilapidated, but it had what I needed for one night. I didn't dare sit on the couch it must have had 20 years of grime on it.

Friendly staff, good shower, good location, comfy bed, late check out was 2pm - fantastic

Stayed in June 2025

Old, outdated needs urgent renovation. Shower didn’t work. Lift didn’t show which floor you were on. Filthy windows & were corroded. Front door hard to open. Generally very old & run down

Location was great. Views were great. Convenient parking on property & the apartment was spacious

Stayed in June 2025

Mix of experiences with reception, on arrival I wanted to drop a bag, before I even managed to ask the person on the desk was quite rude about me arriving at 11am. It was fine to drop a bag in the end once I got the opportunity to ask but was a bit of an unpleasant start to the stay. At other times people were nice, I guess I caught someone on a bad day.

Location was very central

Stayed in May 2025

The pull out couch could be better

Great location, safe place.

Stayed in April 2025

The furnishings, with the exception of the beds, wete last upated in the 80s. So if that sort of thing matters to you, stay elsewhere. The beds do the job, and I'm pretty picky about beds and sleeping. Having a separate kitchen and sitting room is so much better than being stuck in a tiny hotel room.

I was injured during our holiday and the staff were so accommodating and helpful. It's not the flashest place in Van West but it's undoubtedly the most spacious and helpful. I'll always stay here as long as it exists.

Stayed in May 2025

Very run down

Location

Stayed in May 2025

Property needs to be totally repaired & totally renovated.

Location, That’s all!

Stayed in May 2025

Within its price range and allocation, it’s a very good hotel. Not everything works perfectly come up with the staff go away above expectation to help.

Stayed in May 2025

Everything.

Stayed in April 2025

The windows rattle and bang in the wind So I cannot sleep ,so I had to move .

Stayed in March 2025

The condition of our room was poor. Things are falling apart.

Good layout having two rooms.

Stayed in November 2024

There was a coffee filter, great for coffee drinkers, but would have enjoyed the use of electric jug for a cup of tea.

Very central, right in town. Easy to catch buses or walk.

Stayed in November 2024

Staff was friendly. Great location and view. This is one of the last affordable hotels in downtown vancouver. For the price it's excellent.

Stayed in November 2024