1361 Robson Street, West End, V6E 1C6 Vancouver, Canada
#70 of 78 hotels in Vancouver
Guests' ChoiceBased on 513 hotel reviews
6.7Cleanliness
7.0
Comfort
7.1
Location
8.9
Facilities
6.3
Staff
8.2
Value for money
7.0
Free Wifi
7.4
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End of dialog contentReviewed: February 29, 2024
Kevin
CanadaIt was cold and the windows were banging all night. It was only a bit windy. Other guests in elevator said they were also cold all night. I'd remove it from booking.com. housekeepers complain to guests that the management sucks and dont appreciate them. Also the building and decor is old and outdated. It's an eyesore. Cigarette burn holes in the couch and the outlets were all full so we had to unplug the lamps to charge our phones. After midnight the front door is barricaded on the inside with a piece of old 2by4 piece of wood. Have to knock on window to get in. No front entrance key. have to wait till front desk is available to move the piece of wood.1 elevator is out of service. And the other one is so slow. Also inside the elevator the floor numbers dont light up so u dont know if it's even working.
Stayed in February 2024
Reviewed: February 27, 2024
Kayleigh
CanadaStayed for Christmas Day and was so glad they could accommodate us last minute!
Stayed in December 2023
Reviewed: February 27, 2024
Kayleigh
CanadaSuper easy check in, prepaid, super easy check out. Great staff. Clean. Excellent rate for a suite. Great location.
Stayed in February 2024
Reviewed: February 27, 2024
Victor
CanadaKitchen missing basics like dish cloth, drying towel, dish soap. The bathroom door wouldn't close because of previous damage.
The suite has good potential - nice layout, good bed. Good location, good price. Good parking/
Stayed in February 2024
Reviewed: February 20, 2024
John
CanadaBuilding is very old and could use an update
Staff were phenomenal. Room was spacious and had a kitchen!
Stayed in February 2024
Reviewed: February 17, 2024
Miss
CanadaI did not make check in time at 11 pm which was not stated anywhere
Stayed in February 2024
Reviewed: December 30, 2023
Connie
Canadawonderful staff !!!
Stayed in December 2023
Reviewed: December 30, 2023
Adel
Saudi ArabiaNothing
location
Stayed in December 2023
Reviewed: December 23, 2023
Anne
United StatesNo dish detergent
Stayed in December 2023
Reviewed: December 4, 2023
Calum
CanadaThe front desk employee was being erratic and rude since I mentioned they have accepted cash in the past from previous stay made us uncomfortable we never even stayed here and I want my card # off this account no way in hell their charging me for a dime
Nothing
Stayed in December 2023
Reviewed: November 27, 2023
Janse
CanadaBaby cockroaches in living room
Stayed in November 2023
Reviewed: October 27, 2023
Philip
CanadaSmall tv, hard couch
Space, kitchen, price
Stayed in October 2023
Reviewed: October 26, 2023
Faulkner
CanadaThe room was old and rundown, dirty furniture stained carpets holes in the walls running toilet
The Staff was pleasant, the view was incredible view, comfy bed
Stayed in October 2023
Reviewed: October 25, 2023
Steve
United StatesThe location, size of the room and price were great. Reviews of the hotel said that it was old and worn, which was true, but well worth the price for a suite at this location.
Stayed in October 2023
Reviewed: October 21, 2023
Louise
AustraliaNothing.
We loved the Tropicana, it is dated but that provides a lot of the charm and it was clean and not cluttered. It's in a great area of Vancouver. The staff were extremely friendly, chatty and helpful.
Stayed in October 2023
Reviewed: October 9, 2023
Kelly
CanadaThis is an entire apartment! With a bedroom separate from the living room with big wrap around windows and a kitchen and a balcony! We even had a water view. Amazing value for the price in a prime downtown location in a city as expensive as this. Also loved how the building retains its retro charm (like actual retro, not the kitschy manufactured kind).
Stayed in October 2023
Reviewed: October 4, 2023
Mclane
CanadaStaff was super friendly Price was excellent Room wss clean and comfortable
Stayed in October 2023
Reviewed: September 28, 2023
Christine
CanadaThe building was very old and run down.
The location was good.
Stayed in September 2023
Reviewed: September 20, 2023
Vicki
New ZealandOlder property but the location more than made up for it.
Fabulous location at a very reasonable price. Absolutely amazing views (apartments across the road cost $2million to get the same view). Great staff… Asna and Carlos were very welcoming and friendly and helpful.
Stayed in September 2023
Reviewed: September 20, 2023
Pieter
AustraliaHad trouble with the coffee machine, and switching on the TV.
I turned up early. They were very accommodating, finding me a room, which I really appreciated.
Stayed in September 2023
Reviewed: September 11, 2023
Robert
AustraliaRoom not clean and overpriced
Noy much
Stayed in August 2023
Reviewed: August 29, 2023
Peter
AustraliaThis is basically a poorly maintained and grotty property from the sixties. We would never use the very dated kitchen nor would we walk around barefoot. There is no air conditioning and no fans. We paid far too much for this experience. The receptionist was initially hostile to deal with due to our early arrival even though we had advised we were coming off a cruise ship.
We were allowed in slightly earlier than the normal 3 o’clock.We had arrived in the morning as our cruise ship docked before 8am. The bathroom was the best room and the bed was comfortable. The position is good and we had a fine view from the 9th floor.
Stayed in August 2023
Reviewed: August 27, 2023
Orville
United StatesProperty is very run down.
Location was great.
Stayed in August 2023
Reviewed: August 25, 2023
Derek
CanadaThe door was open and they still tried to rent the unit out knowing that it smelled so terrible I don't like that management knew and still expected us to stay.
the unit they offered us smelled like urine and we had to leave immediately we didn't want to try anything else
Stayed in August 2023
Reviewed: August 24, 2023
Roberta
CanadaOld and dated and tired
Location
Stayed in August 2023
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