1154 Gilford Street, West End, V6G 2P6 Vancouver, Canada
#26 of 78 hotels in Vancouver
Guests' ChoiceBased on 975 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.8
Facilities
8.6
Staff
9.4
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 25 July 2025
David
CanadaNothing
Everything
Stayed in May 2025
Reviewed: 16 July 2025
Mark
CanadaAir conditioning
Modernized grand hotel. No air conditioning but lovely building, great patio restaurant, good bar/lounge. Fabulous location. Would stay there again!
Stayed in July 2025
Reviewed: 15 July 2025
Amanda
SingaporeIt is the perfect location for exploring English Bay.
Stayed in June 2025
Reviewed: 13 July 2025
Cherie
New ZealandOur room was so spacious, the beds were very comfortable and the shower was hot. We were very happy at the Sylvia. The location was amazing and the staff were very helpful. They gave us a kettle for our room so we could make cups of tea and they found a charger for us when we discovered we'd left ours at the previous hotel. We were very happy with The Sylvia!
Stayed in July 2025
Reviewed: 11 July 2025
James
United KingdomFull of character. Lovely location.
Stayed in July 2025
Reviewed: 3 July 2025
Rosemary
Switzerlandeverything was fine
The location is excellent. It is easy to find and is right by the beach and Stanley Park, away from the hubbub of the business downtown area.
Stayed in June 2025
Reviewed: 2 July 2025
Brian
CanadaBeautiful old building, well appointed
Stayed in June 2025
Reviewed: 27 June 2025
Walsh
United StatesTile missing or cracked in bathroom, needed updated
Stayed in June 2025
Reviewed: 24 June 2025
Denise
CanadaWe were not so inspired by the ambience in the breakfast area. It felt a bit sleepy, and there seemed to be only one waiter. We anticipated a long wait, so we went out for breakfast (Delany's).
The room was very spacious, and, considering it was a room with city view, it was quiet at night (we had the windows closed). The bed was very comfortable, so were the pillows. We appreciated having the mosquito screens, so the windows could stay open during the daytime. The staff were very friendly, and we enjoyed the charm of the building. Lots of dining options in the neighbourhood, such as Vietnamese and Persian. Great area for walking.
Stayed in June 2025
Reviewed: 23 June 2025
Link
United StatesJust be aware of a potentially long walk to your room down a hallway that isn't flat, depending on where you're located.
This was a bit pricey for what it was, except that it was historic and cute, and in a gorgeous location right across from the water. The restaurant was convenient for breakfast. I enjoyed my stay, but in the summer months, it's maybe a bummer to not have AC. Not sure, as we stated in the Spring and it cooled down just fine at night.
Stayed in April 2025
Reviewed: 22 June 2025
O'connell
AustraliaFabulous location and excellent room. Very friendly and helpful staff.
Stayed in June 2025
Reviewed: 20 June 2025
Sophia
CanadaA few older features, but very comfortable.
The property is so close to the beach and there is great access for lots of restaurants.
Stayed in June 2025
Reviewed: 13 June 2025
Donnabp
CanadaThe Sylvia is in a perfect location to enjoin the West End of Vancouver. It is close to Denman and all the great restaurants and coffee shops along it. English Bay is right out the front door, where you can catch the stunning sunsets.There are great places to walk (around the seawall and through Stanley park). It is a short walk to Robson street, the shopping street of Vancouver.
Stayed in March 2025
Reviewed: 13 June 2025
Kathleen
United StatesNothing.
This beautiful hotel has a fabulous historical story. It is celebrated throughout the hotel in pictures that make the story come alive. Its location is perfect to have a beach getaway in the middle of the city. Staff is so friendly. We felt very much at home here.
Stayed in June 2025
Reviewed: 9 June 2025
Glenda
United StatesWe were in one of the less kept up wings. Our room was absolutely fabulous, but the hallway is around where we were were very old and needed some attention.
The property is an icon… In an iconic location. Though it was raining, we could see the beach from the restaurant and love being in a historical place.
Stayed in April 2025
Reviewed: 9 June 2025
Sarah
CanadaI’m not sure what the issue was but the shower in our bathroom leaked all over the floor and puddled around the toilet area. We tried moving the shower head and directing it away from the curtain side of the tub but it still seemed to leak out from the faucet side of the tub and out of the bath. It was a little dangerous for slipping. And we were worried about the floor below us.
The location is ideal!! I loved the old style of the hotel, the historic photos are fabulous. The restaurant was wonderful and our request for window seating for our dinner reservation was fulfilled. Great food and service.
Stayed in June 2025
Reviewed: 5 June 2025
Niki
CanadaI love the location, right across from the water. I also love how pet-friendly the hotel is.
Stayed in June 2025
Reviewed: 4 June 2025
Leanne
United StatesBeautiful location, close to many shops, the water, and the park
Stayed in March 2025
Reviewed: 3 June 2025
Mary
United Statesa Bellman or help with the luggage up the outside stairs
check in and friendliness
Stayed in May 2025
Reviewed: 31 May 2025
Barbara
United StatesGreat Location overlooking English Bay, staff are friendly and helpful, food was tasty and service wonerful
Stayed in March 2025
Reviewed: 29 May 2025
Viola
IrelandFriendly staff and excellent food. Location superb
Stayed in May 2025
Reviewed: 26 May 2025
Ricci
CanadaToilet and sink too close, no electrical plugs by vanity mirror in hall.
Love the location , across from beach!
Stayed in May 2025
Reviewed: 24 May 2025
Ann
AustraliaStairs at the entrance and shower over barth, so if you have difficulty with any mobility it could be an issue .
Charming old building in a well located area. Rooms are spacious.
Stayed in May 2025
Reviewed: 21 May 2025
Laura
United StatesCould use updating
Great location
Stayed in April 2025
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