Reviews of One King West Hotel and Residence This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1 King Street West, M5H 1A1 Toronto, Canada
#28 of 117 hotels in Toronto
Guests' ChoiceReview Score
Based on 6128 hotel reviews
8.7Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
9.6
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Facilities
8.8
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Staff
9.2
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Value for money
8.3
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Free Wifi
8.4
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Reviewed: July 26, 2025
Julie
Canada4 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Travelers with friends
- • Tower Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
It’s a bit pricey
It’s beautiful and the location is amazing
Stayed in July 2025
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Reviewed: July 25, 2025
Steven
United Kingdom11 Reviews9.0“Very nice hotel in a good location for visiting Downtown Toronto.”- • Leisure trip
- • Solo traveler
- • Tower Deluxe Suite
- • Stayed 2 nights
Even though the room was very nice it felt slightly small to me for a suite. Also as I've seen others mention, the wait for the elevators could be a little long sometimes due to the number of floors so give yourself extra time if you are on a schedule.
The room was very nice and on the 34th floor so a nice view of the city from it. It was also nice and quiet. The staff were very friendly. The interior design of the building is very classy and even though I didn't use them, the bar and dining area looked to be very relaxing.
Stayed in July 2025
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Reviewed: July 25, 2025
Marc
Switzerland189 Reviews25 helpful votes8.0“Great place to explore Toronto and surroundings”- • Leisure trip
- • Couple
- • Tower Deluxe Suite
- • Stayed 3 nights
- • Submitted from a mobile device
A toaster would have been nice
All good, especially daily cleaning
Stayed in July 2025
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Reviewed: July 24, 2025
Robert
Canada12 Reviews10“Excellent”- • Leisure trip
- • Couple
- • Tower Deluxe Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Location perfect for Toronto Blue Jay weekend
Stayed in July 2025
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Reviewed: July 24, 2025
Jason
New Zealand37 Reviews10Exceptional- • Leisure trip
- • Couple
- • Historic Superior Suite
- • Stayed 7 nights
- • Submitted from a mobile device
Friendly, helpful staff
Stayed in July 2025
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Reviewed: July 23, 2025
Rosemary
United Kingdom12 Reviews6 helpful votes8.0“Great location, amazingly helpful staff, comfortable room.”- • Leisure trip
- • Couple
- • Tower Deluxe Suite
- • Stayed 2 nights
The towels were thin, threadbare and rough. The shower was also very forceful and unable to be adjusted. It looked and felt like a firemen’s hose jet pummelling you.
Staff were great and the overall hotel is excellent. We loved the underground Toronto PATH system (look it up if you aren’t aware) that went directly from the One King West hotel and was just a 10 minute walk to the Union Station and other areas in the city, which meant it was perfect we didn’t have to wheel cases in the hot city streets on our arrival on the air train from the airport. The hotel is in a good location, particularly for Nathan Philips Square and the station. We did not eat in the restaurant, but it looked very good and seemed popular. Our room was on the 30th floor with great city views, particularly at night, and was quiet and comfortable. Toiletries provided were lovely and we appreciated the kitchenette and washing machine.
Stayed in July 2025
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Reviewed: July 23, 2025
Joyce
United Kingdom13 Reviews10“Fabulous Hotel”- • Leisure trip
- • Family with young children
- • Historic Superior Suite
- • Stayed 14 nights
- • Submitted from a mobile device
N/A
Everything can’t fault anything at all
Stayed in July 2025
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Reviewed: July 22, 2025
Natalie
United Kingdom5 Reviews8.0“Overalll a fantastic experience for our Toronto stay, great little breakfast cafe attached to hotel too. Great location”- • Leisure trip
- • Family with young children
- • Historic Double Suite
- • Stayed 7 nights
- • Submitted from a mobile device
The room we booked I understand was small for a family, but they did know who was staying there so felt it was more ready for business trip than a leisure stay, the most minimal of cutlery and plates etc in the kitchen etc. also the layout of the jacuzzi and steam rooms didn’t flow very well as you had to have shower , go out into corridor to go back in, for the men they would have to walk dripping wet past the people in the gym which doesn’t seem great. The roof terrace attached to it could have been made a bit more of a feature too, seems a huge waste the way it’s done.
We loved the whole mood of the venue, walking in to the lobby and bar felt very special. The jacuzzi itself was great . The beds were super comfy! And we loved the location, perfect for exploring Toronto, we even did a lot of it on foot!
Stayed in July 2025
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Reviewed: July 22, 2025
Maria
Brazil22 Reviews1 helpful vote10“Amazing”- • Leisure trip
- • Family with young children
- • Tower Deluxe Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing , it was perfect
Everything, location top, room very nice and comfortable, I totally loved it , the staff was super nice . I would go back for sure. Loved it all.
Stayed in July 2025
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Reviewed: July 21, 2025
Obed
Ghana12 Reviews10“Clean safe environment with much needed washing/drying machine for a longer stay at no extra cost”- • Business trip
- • Family with young children
- • Historic Double Suite
- • Stayed 4 nights
- • Submitted from a mobile device
It was clean and staff were very responsive
The location was prlerfectly close to vital connections and facilities.
Stayed in July 2025
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Reviewed: July 21, 2025
Kieran
United Kingdom88 Reviews15 helpful votes9.0“Great overnight stay”- • Leisure trip
- • Solo traveler
- • Tower Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
Great location by the subway. Amazing views from the 41st floor. Really nice staff.
Stayed in July 2025
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Reviewed: July 21, 2025
Francesca
Australia3 Reviews2 helpful votes10“Great hotel! I would definitely stay here again!”- • Business trip
- • Solo traveler
- • Historic Superior Suite
- • Stayed 7 nights
- • Submitted from a mobile device
The a/c was a little loud and difficult to get a comfortable temp but this was a very minor issue
Great location. Clean and very comfortable. Great cafe, food and coffee
Stayed in July 2025
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Reviewed: July 20, 2025
Marisa
Canada22 Reviews7 helpful votes9.0“A serendipitous choice”- • Leisure trip
- • Couple
- • Historic Studio Suite - Interior View
- • Stayed 1 night
- • Submitted from a mobile device
Centrally located, lovely building, well appointed, comfortable rooms
Stayed in June 2025
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Reviewed: July 20, 2025
Parag
United Kingdom28 Reviews9.0“Excellent stay in downtown Toronto”- • Leisure trip
- • Couple
- • Historic Studio Suite - Interior View
- • Stayed 1 night
- • Submitted from a mobile device
Some of the interior a bit worn out.
The location was ideal. The property was clean and staff helpful The room was on 45th floor with breathtaking views of the city.
Stayed in July 2025
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Reviewed: July 20, 2025
Louise
Ireland13 Reviews2 helpful votes9.0“Good hotel with some character”- • Leisure trip
- • Couple
- • Historic Superior Suite
- • Stayed 4 nights
- • Submitted from a mobile device
No breakfast room, and the attached cafe (while good) was often crowded and slow
Clean, cool and quirky (in historic rooms). Some sights within walking distance; right beside subway otherwise. Very nice staff.
Stayed in June 2025
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Reviewed: July 19, 2025
Sean
Canada20 Reviews2 helpful votes10“Excellent”- • Leisure trip
- • Couple
- • Historic Double Suite
- • Stayed 1 night
- • Submitted from a mobile device
It was easily accessible from union station. We were on our way home from a trip to Europe for our 25th wedding anniversary so we did not have our car. It is right downtown and so we loved it.
Stayed in July 2025
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Reviewed: July 19, 2025
James
United Kingdom34 Reviews1 helpful vote8.0“Great 3 days in Toronto great rooms and location”- • Leisure trip
- • Couple
- • Historic Double Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Great location great rooms
Stayed in July 2025
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Reviewed: July 16, 2025
Rachelle
United States2 Reviews10“Great! Would come back to this hotel in the future.”- • Leisure trip
- • Solo traveler
- • Historic Superior Suite - Interior View
- • Stayed 4 nights
- • Submitted from a mobile device
N/a
Location, room size and comfort.
Stayed in June 2025
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Reviewed: July 15, 2025
Polly
United Kingdom28 Reviews7 helpful votes10“Great short break stay, central to everything”- • Leisure trip
- • Couple
- • Historic Studio Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing! All good.
Location great. Rooms spacious.
Stayed in May 2025
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Reviewed: July 15, 2025
Laura
Canada8 Reviews1 helpful vote10“Amazing weekend at 1KingWest , our favorite hotel in the city. Everything is so close and convenient and the staff is un”- • Leisure trip
- • Couple
- • Tower Deluxe Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Best location in the city, so conveniently located & you won’t find better staff
Stayed in July 2025
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Reviewed: July 15, 2025
Amanda
United Kingdom5 Reviews8.0“Lovely hotel, ideally located, and helpful staff”- • Leisure trip
- • Family with young children
- • Historic Double Suite
- • Stayed 6 nights
- • Submitted from a mobile device
Not a dislike but we experienced an issue related to insufficient bathing towels for all guests, and when asking for additional ones they kept being removed by housekeeping, which was a little frustrating.
The location was ideal for venturing around the city with the subway opposite. The hotel was beautiful and very clean.
Stayed in July 2025
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Reviewed: July 15, 2025
Matias
Brazil12 Reviews2 helpful votes10“Excellent location, really nice room,”- • Leisure trip
- • Family with young children
- • Tower ONE Suite
- • Stayed 1 night
- • Submitted from a mobile device
-
Everything, especially the view from the 32nd floor
Stayed in July 2025
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Reviewed: July 13, 2025
Deborah
United States20 Reviews10Exceptional- • Leisure trip
- • Couple
- • Historic Studio Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Location, rooms lovely in the old tower, with good use of space.
Stayed in July 2025
-
Reviewed: July 12, 2025
Harriet
Switzerland28 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Historic Double Suite
- • Stayed 4 nights
We did not feel very safe walking around Toronto. We were followed from Union Street bus station. NYC felt safer....
Sunset Grill near by. Closeness to Union Street station was handy.
Stayed in July 2025
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