bed, smell, does not look clean, old equipment

The beds are terrifying, not comfortable, and tiny area.

Stayed in August 2023

Throughout our stay there was not hot water. This was the case at different times of day, including the morning, evening and mid-afternoon. Attempts to contact the property via booking.com and the email they provided were fruitless. The email address posted in the entry way bounced back and they made no reply via this website. The room itself was said to have mountain views, directly outside of the window was some industrial unit. You may gain a glimpse of a mountain if you contorted your body in different positions. The hostel claims to be a ‘party hostel’ for over 18s only. As another review mentioned, this seems to be done only to justify the terrible noise of the bar from underneath and the bad upkeep of the hostel. In fairness to the property they do reference noise travelling through the property but it was so loud to the point were it vibrated the room. Ear plugs would not have worked to cancel it out. In my experience of staying at hostels, those that advertise themselves as ‘party hostels’ have good group atmospheres and people intermixing in the common spaces. This was not the case here. There was absolutely zero social aspect to this hostel. The common spaces were dirty. Another issue is that not only was there a lot of noise at night due to the bar underneath, we were woken up two mornings in a row by very young children and babies crying and playing by screaming down the corridor. Expect to find nappies in the bins. This is despite it being supposedly for over 18s only. However, the hostel management would not be aware or even able to enforce any of their policies because they by all appearances do not exist. As mentioned before, we were unable to contact them at all during our stay to discuss issues. We had no contact with them at all as they use a self check in system whereby they email you a code for your room. Safety also feels like an issue as the main entrance is not locked in any way and there are no staff about.

We had a private room that in all fairness appeared to be clean. Central location in Canmore. Some parking available.

Stayed in August 2023

Not very clean, the curtains around the bunk beds are falling off and the locks on the doors going into each dorm make a lot of noise. The showers also get cold in the evening. The hostel itself feels old and in need of an upgrade.

Great location with free parking.

Stayed in August 2023

Sound proofing is poor between rooms and common area. Talking in the common area can be heard in the bed rooms.

Stayed in August 2023

Inside, it looks like a place where retail staff from outside of Canmore/Banff lives long-term. There is no on-site or phone customer support at night, when it is needed the most. I locked myself out at 1am and slept in the car, but was able to get in at 7am to use the shower. On the phone support line, there was no reply, or followup. In the rooms, AC is nonexistent, so air is very stuffed. It was better to sleep in the car / on the street than inside.

It looks nice outside.

Stayed in July 2023

The sound of people in the general space and the bar below can bother others but it didn’t bother me.

It was a clean facility and there was lots of room! Easy to get everything organized.

Stayed in August 2023

Didn’t clean the room at all. As soon as we arrived they start changing sheet. No towel. When we ask it, the employee said “no clean towel . If you need it, buy at the store.” He yelled at me.

Stayed in August 2023

The worst hostel I had been stay ever! No hot water for shower. Hostel mentioned their dish washing consumed all hot water. And lied to customer will have water with one hours. Even wait till mid night still not hot water for shower room.

No recommend! It’s really bad experience stay in here.

Stayed in May 2023

The hostel was disgusting dirty and very noisy at night. There was no staff taking care of the facility. Was not worth the money.

Nothing

Stayed in August 2023

The smell of this place is terrible. Dirt is everywhere. It is extremely noisy.

Stayed in August 2023

Private bed curtain

Accessibility. Relative price

Stayed in August 2023

Totally overpriced: above a noisy bar, poor quality of facilities, no hot water in the shower, uneven floor in the room, not working air conditioning, dozens of pointless messages sent by the Hostel for no good reason at all (e.g, talking about Covid requirements even though there are currently none...).

Nothing.

Stayed in August 2023

The room’s messy, consisted, not upto the standards as it was shown.

Nothing

Stayed in August 2023

The staff is unreachable, rooms, the kitchen and bathrooms are extremely dirty. There were stains on our bed sheets, wet tampons in showers, dirt everywhere. The place is extremely noisy.

The location is pretty good.

Stayed in August 2023

- Dirty (hole in the floor in my room with trash in it) - No staff on site and unresponsive by telephone (didn’t hear back until next day) - No code was sent for hostel entrance and I was locked out one afternoon (would have been disastrous if this happened when it was time to checkout) - Room was not great

Location

Stayed in July 2023

booking.com

the locations

Stayed in July 2023

Very noisy club below the bedrooms. The loud rock music only stopped at 2am. We had to wear earplugs to sleep.

Comfortable bed and sheets

Stayed in July 2023

When we were staying the hostel organised a rave just under our room until 2 am.

Stayed in June 2023

Avoid this horrible place; spend a few more dollars elsewhere. No one told us about the lack of hot water after 9 pm. The hostel has a bar underneath, owned by the hostel's owners, and the loud music kept us awake until 2 am. We couldn't even reach the owner since he turned off his phone at 9 or 10 pm. To make matters worse, he never apologized and didn't respond to our texts for a week. Do yourself a favor and go somewhere else.

Nothing

Stayed in July 2023

It was quit dirty all around. Floor is sticky, random stuff all over the room - box, clothes that someone has left. We were there for 2 days - WCs and showers were not cleaned a single time. Yes, I can agree with some reviews- some of mess is made by disgusting visitors, but lot of it is due to lack of simple cleaning standards by hostel. Shelf near my bed was all sticky and covered with food leftovers. Lot of auto messages from hostel - some were helpful, some had really outdated and misleading info (mask bylaw, discount on place that doesn’t exist anymore). Same time when we texted owner - no response.

Location is really good. It is the lowest price per night you can get in the area. Still quality could be way, way better with just few easy improvements. Self check in was easy and handy.

Stayed in July 2023

Worst location to stay in canmore. We booked 8 beds for men , each was allocated in different rooms and no 4 were in female. We asked for refund only 50% was refunded. My worst experience ever

Nothing?

Stayed in July 2023

Honestly the worst hostel I’ve ever stayed in. The bathrooms weren’t cleaned properly, if cleaned at all. We didn't get hot water once in the showers. The common area was a mess, fridge and bins overflowing. The kitchen area was small and there is hardly no countertop space. It was difficult to fill our water bottles as the water in the kitchen sink was always lukewarm, never cold. Our room was way too small to have six people in it, the sheets weren’t cleaned properly, there were holes in the walls and the AC did not work so we felt like we were in an oven every night. We had a terrible roommate (not the fault of the hostel) but we couldn’t find the manager to ask to move rooms. I’ve stayed in many hostels all over the world, and this is by far the worst.

Nothing

Stayed in July 2023

I understand that common room is nothing special. But for the price you charged for a bed in a small room with 5 other guys, boys and girls together, even the baby on the room.. The price is really too much for that!

Stayed in July 2023

Beds are wobbly, tilted, make a lot of noise and fell like you would fall had you moved any more, worst ever beds Hot water ends sooner No ac or fan to moderate the temperature in the room, can get extremely hot and boiling. No staff on campus to talk to issues or address concerns Rooms are smelly no air fresheners.

Good location, centre to downtown and all other amenities. It was a great hostel when opened in 2019 and I see it’s steeping to low quality now.

Stayed in July 2023

The hostel is a little untidy.

The location was really good

Stayed in July 2023