GS

Gary Smith

United Kingdom

Reviews

Review of Diesel


Rated 1 out of 5 stars

Disgraceful customer service

Disgraceful customer service
Item took 2 weeks to be delivered, was returned immediately (they received it next day) and nearly 4 weeks later they are saying it’s going to be another 2 weeks before a refund is issued !!!
What sort of service is that ???
Customer service staff are all Italian and don’t speak a clear word of English between them. Best avoided :-(

Date of experience: 18 January 2022

Review of Avro Energy


Rated 1 out of 5 stars

Terrible customer service

Most 5 star reviews on here are based on the switching process ( which they encourage you to complete at the end of switching) .. I just hope you don’t need to speak to them or require any sort of assistance as you’ll soon change your opinion.

Date of experience: 14 June 2021