Would have given 0 stars
Would have given 0 stars. SCAMM!! Don’t buy from them specially their bags..I got their 1DR bag in pink as a gift in December 2022 but because of the colour I rarely used it. I take super good care of my bags but this bag peeled all over my clothes yesterday leaving all the metallic bits all over it.
I was shocked to see this happen as it was my only 4th or 5th time wearing it. With all trust, I contacted Diesel but they said they can’t do anything as it has passed 2 years warranty.. it is clearly the low quality material that they have used in the making of this bag which deteriorated within 2 years, so it was appalling to me that they couldn’t even offer repair service.
That bag was a waste of money as I can’t wear it anymore and it is going to the bin. Extremely disappointed with the brand as it was a gift from friends and wanted to cherish it for a long time.
The bag with that price tag should last longer than mere 3 years and 5 uses. My Primark bags that I spend under £10 lasts longer.
Not the type to complain, but we need to hold brands accountable if they overcharge for low-quality products and do not offer repair or return policies after two years when it is evident that the problem is with the material, not the consumer. I wish I could add the images here.. its shocking to say the least
Date of experience: 01 March 2025