3,225 questions
0 answers
Bonjour, Je rencontre actuellement un souci avec ma Surface Pro : elle n’arrive pas à se connecter à mes écrans Samsung. Lorsque je tente une connexion, la télévision détecte bien la tablette et la tentative de liaison démarre… mais échoue systématiqueme
Bonjour, Je rencontre actuellement un souci avec ma Surface Pro ARM : elle n’arrive pas à se connecter à mes écrans Samsung. Lorsque je tente une connexion, la télévision détecte bien la tablette et la tentative de liaison démarre… mais échoue…
Surface | Surface Pro | Display and screen
asked 2025-07-27T00:06:24.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 5%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Service Administratif | Art de vue
0
Reputation points
asked 2025-07-27T00:06:24.4+00:00
Service Administratif | Art de vue
0
Reputation points
0 answers
Compatible stylus/pen for a surface 7 laptop.
I need a stylus/pen for my surface 7 laptop. I purchased a "surface pen 2" along with this laptop. However, it turns out that the "surface pen 2" isn't compatible with it. (Not sure why microsoft would sell me this pen with this…
Surface | Surface Laptop | Install and update
789 questions
asked 2025-07-26T23:56:15.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 24%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Christopher Lund
0
Reputation points
asked 2025-07-26T23:56:15.9833333+00:00
Christopher Lund
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Why is my screen stuck on “Trusted platform module” “secure boot control” “configure alternatief system boot order” “advanced device security”
My screen is stuck like this and I don’t know how to remove it to reset my laptop (Surface pro 8)
Surface | Surface Laptop | Display and screen
1,100 questions
asked 2025-07-23T16:50:14.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 19%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tanisha Cepeda
0
Reputation points
accepted 2025-07-26T22:59:07.0233333+00:00
Tanisha Cepeda
0
Reputation points
0 answers
Lock screen
Why does my Surface Pro 7 lock screen keep reverting back to the Microsoft default? I've tried all of the on-screen suggestions but none of them work. I've even deleted the picture in Windows\web. Thanks
Surface | Surface Pro | Display and screen
3,225 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 31%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFB%3C/text%3E%3C/svg%3E)
0 answers
Microsoft Surface Pro 9 keeps involuntarily making sounds and surface slim pen 2 will not charge
Hi so I opened my surface pro 9 and to my surprise after unlocking it and attempting to launch Microsoft edge, my laptop literally spoke. It was not the voice of my narrator and i had no other tabs open. The voice said what I am not sure is a word but to…
Surface | Surface Pro | Performance and maintenance
1,996 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 23%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
0 answers
Problem with surface pro 7 and using external monitor
I have a surface pro 7 and have an external monitor I hooked up that said it’s compatible with surface pro. It works via usb c cable but when plugged in my surface pro makes a beeping sound every few minutes and says device not detected. The monitor…
Surface | Surface Pro | USB-C
211 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 28.000000000000004%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
4 answers
keyboard not working
keyboard stopped working, reset laptop and no change
Surface | Surface Laptop | Performance and maintenance
1,118 questions
asked 2025-07-25T17:09:50.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 91%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERO%3C/text%3E%3C/svg%3E)
Roberto Ortega
0
Reputation points Microsoft Employee
answered 2025-07-26T14:32:21.7833333+00:00
Barb Bowman
74,540
Reputation points MVP
Volunteer Moderator
1 answer
Motherboard Failure
Microsoft Surface Laptop Studio 2 – Manufacturing Defect Motherboard Failure and Warranty Issue Dear S/M, I purchased my Microsoft Surface Laptop Studio 2 laptop 16 months ago, and it had been working without any issues. However, a few days ago, after…
Surface | Surface Laptop | Performance and maintenance
1,118 questions
asked 2025-07-25T08:44:07.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOF%3C/text%3E%3C/svg%3E)
Omer Faruk ATCI
0
Reputation points
edited a comment 2025-07-25T20:29:05.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 89%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Restee Mar Miranda
235
Reputation points
Independent Advisor
1 answer
How to book a Surface Studio Out of Warranty Repair
I have a Studio 2+ which has just suffered a broken screen. Can anyone help me book an out-of-warranty repair, as the process fails at the last stage? I try to book a repair through the Surface App/Help and support/Submit a repair request for…
Surface | Surface Studio | Display and screen
132 questions
asked 2025-07-25T17:35:34.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 12%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mike Greaves
0
Reputation points
commented 2025-07-25T20:23:17.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan
80
Reputation points
Independent Advisor
0 answers
Lock screen
Why does my lock screen keep reverting back to the Microsoft logo?
Surface | Surface Pro | Display and screen
3,225 questions
7 answers
Marvell AVASTAR Wireless-AC Network Controller always has an error after sleep
When starting after sleep Marvell AVASTAR Wireless-AC Network Controller always has an error and therefore I have to disabled it and the enabled it to restart the WiFi connection. I do not want to leave network controllers on during sleep. This started…
Surface | Other
1,195 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
PLEASE FIX THE UPDATE!!!
I can't finish the update 2025-07 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5062553) It's always failed
Surface | Surface Laptop | Install and update
789 questions
asked 2025-07-17T05:06:10.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 11%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jovicly Tinh
0
Reputation points
commented 2025-07-25T19:00:11.3933333+00:00
Restee Mar Miranda
235
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Vertical red squiggly lines on Surface Pro
My Surface Pro is only a year old and out of no where it is now displaying vertical red squiggly lines and feels very warm to the touch. I am able to see a clear screen on the external screen I connect it to, but if I try shutting down and holding the…
Surface | Surface Pro | Display and screen
3,225 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 91%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
3 answers
Help with hello sign in face recognition
Recently purchased a Surface Pro 11. Hello sign in was working, now it isn't. Deleted the current face id, tried to set up another one but it is crashing the settings app every time I try. I cannot troubleshoot, it crashes the app as well.
Surface | Surface Pro | Safety and security
615 questions
asked 2025-07-25T14:29:54.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 9%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Caleb Tull
0
Reputation points
answered 2025-07-25T17:19:27.0633333+00:00
Barb Bowman
74,540
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Is there any replacement options for a Surface Pro 7?
Hi Team I had bought a Surface Pro 7 back in Jul 2020, however somehow I never used and left in the box for this long and now when I opened to use it he batter is bulged and when I checked the service store they also said mother board is gone. I…
Surface | Surface Pro | Power and battery
2,299 questions
asked 2025-07-25T13:55:28.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 34%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Chandra Sekar
20
Reputation points
answered 2025-07-25T17:05:58.9733333+00:00
Barb Bowman
74,540
Reputation points MVP
Volunteer Moderator
1 answer
Surface Pro keeps shutting down randomly
My Surface Pro 7 keeps randomly shutting down. The lock screen will randomly appear at the top of the screen with the "slide down to power off" message and then will usually just shut off if I don't slide the screen back up. I've checked…
Surface | Surface Pro | Power and battery
2,299 questions
asked 2025-07-24T01:33:01.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 6%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Elise Gregg
0
Reputation points
edited an answer 2025-07-25T15:10:26.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jeric Sobrino
240
Reputation points
Independent Advisor
1 answer
cant connect into my PS5 on Minecraft
every time i try to login on my PlayStation on bedrock just pops out with an error that io have connected to a another ps acount buy IK i haven't
Surface | Other
1,195 questions
asked 2025-07-24T21:20:34.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 27%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
Keivn Orocio
0
Reputation points
answered 2025-07-25T14:42:48.5666667+00:00
Restee Mar Miranda
235
Reputation points
Independent Advisor
1 answer
How to fix issue with custom accent colour?
My Surface pro updated to Windows 11 a few days ago and there appears to be an issue with the custom accent colours in settings; when i select the colour I want, and press done, the colour I've selected dulls down quite a bit. (for example, I selected…
Surface | Surface Pro | Display and screen
3,225 questions
asked 2025-07-24T23:58:08.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 81%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Juliet Schroeder
0
Reputation points
answered 2025-07-25T14:03:44.8166667+00:00
Restee Mar Miranda
235
Reputation points
Independent Advisor
2 answers
EU Surface Pro - need US charging cord.........
We purchased a Surface Pro 8 for our son while living in Europe, but now he is going to college in the US. Is it possible to buy a US-plugged charging cord for his same Surface Pro to avoid having to carry a plug converter around with…
Surface | Surface Pro | Power and battery
2,299 questions
asked 2025-07-25T08:39:17.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 5%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JMS
0
Reputation points
answered 2025-07-25T13:36:26.7666667+00:00
Barb Bowman
74,540
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Purchasing new Surface Pro
I don't have a tag. So, I am in the market to replace my current Surface which has served me well professionally and personally for 10 years!!! Screen is busting out, BUT, laptop is still running! I want to know when I do plug in on my new Surface, If…
Surface | Surface Pro | Performance and maintenance
1,996 questions
asked 2025-07-24T19:39:28.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 60%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
linda greenia
20
Reputation points
commented 2025-07-24T23:40:06.8566667+00:00
linda greenia
20
Reputation points