71 questions
0 answers
Motherboard Failure
Subject: Microsoft Surface Studio 2 – Manufacturing Defect (Motherboard Failure) and Warranty Issue Dear Sir/Madam, I purchased my Microsoft Surface Studio 2 laptop 16 months ago, and it had been working without any issues. However, a few days ago, after…
Surface | Surface Studio | Performance and maintenance
asked 2025-07-25T08:44:07.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOF%3C/text%3E%3C/svg%3E)
Omer Faruk ATCI
0
Reputation points
edited the question 2025-07-25T12:47:52.2633333+00:00
Omer Faruk ATCI
0
Reputation points
6 answers
Marvell AVASTAR Wireless-AC Network Controller always has an error after sleep
When starting after sleep Marvell AVASTAR Wireless-AC Network Controller always has an error and therefore I have to disabled it and the enabled it to restart the WiFi connection. I do not want to leave network controllers on during sleep. This started…
Surface | Other
1,195 questions
asked 2025-07-07T10:01:47.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CA
20
Reputation points
commented 2025-07-25T09:37:39.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 88%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kedar Sapre
0
Reputation points
0 answers
EU Surface Pro - need US charging cord.........
We purchased a Surface Pro 8 for our son while living in Europe, but now he is going to college in the US. Is it possible to buy a US-plugged charging cord for his same Surface Pro to avoid having to carry a plug converter around with…
Surface | Surface Pro | Power and battery
2,298 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 5%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
0 answers
How to fix issue with custom accent colour?
My Surface pro updated to Windows 11 a few days ago and there appears to be an issue with the custom accent colours in settings; when i select the colour I want, and press done, the colour I've selected dulls down quite a bit. (for example, I selected…
Surface | Surface Pro | Display and screen
3,221 questions
asked 2025-07-24T23:58:08.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 81%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Juliet Schroeder
0
Reputation points
asked 2025-07-24T23:58:08.27+00:00
Juliet Schroeder
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Purchasing new Surface Pro
I don't have a tag. So, I am in the market to replace my current Surface which has served me well professionally and personally for 10 years!!! Screen is busting out, BUT, laptop is still running! I want to know when I do plug in on my new Surface, If…
Surface | Surface Pro | Performance and maintenance
1,995 questions
asked 2025-07-24T19:39:28.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 60%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
linda greenia
0
Reputation points
commented 2025-07-24T23:40:06.8566667+00:00
linda greenia
0
Reputation points
1 answer
PLEASE FIX THE UPDATE!!!
I can't finish the update 2025-07 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5062553) It's always failed
Surface | Surface Laptop | Install and update
788 questions
asked 2025-07-17T05:06:10.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 11%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jovicly Tinh
0
Reputation points
commented 2025-07-24T23:18:39.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 70%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nidami, Said
0
Reputation points
0 answers
cant connect into my PS5 on Minecraft
every time i try to login on my PlayStation on bedrock just pops out with an error that io have connected to a another ps acount buy IK i haven't
Surface | Other
1,195 questions
asked 2025-07-24T21:20:34.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 27%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
Keivn Orocio
0
Reputation points
asked 2025-07-24T21:20:34.7066667+00:00
Keivn Orocio
0
Reputation points
1 answer
Surface Pro keeps shutting down randomly
My Surface Pro 7 keeps randomly shutting down. The lock screen will randomly appear at the top of the screen with the "slide down to power off" message and then will usually just shut off if I don't slide the screen back up. I've checked…
Surface | Surface Pro | Power and battery
2,298 questions
asked 2025-07-24T01:33:01.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 6%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Elise Gregg
0
Reputation points
answered 2025-07-24T17:07:42.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jeric Sobrino
10
Reputation points
Independent Advisor
1 answer
My Surface 10 just powered
My Surface Pro 10 Just powered off during a zoom meeting last night, and will not power back on. Had no issues prior to this, been amazing tech to use. It did feel very hot as i tried to turn it on. I left it over night and then plugged back in this…
Surface | Surface Pro | Power and battery
2,298 questions
asked 2025-07-20T11:16:35.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 85%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
stephen glover
0
Reputation points
edited an answer 2025-07-24T16:04:55.52+00:00
Pavle Pekovic
965
Reputation points
Volunteer Moderator
2 answers
Why is my screen stuck on “Trusted platform module” “secure boot control” “configure alternatief system boot order” “advanced device security”
My screen is stuck like this and I don’t know how to remove it to reset my laptop (Surface pro 8)
Surface | Surface Laptop | Display and screen
1,100 questions
asked 2025-07-23T16:50:14.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 19%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tanisha Cepeda
0
Reputation points
commented 2025-07-24T15:37:51.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 72%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jansher Liwag
80
Reputation points
Independent Advisor
1 answer
How to fix "x32dbg.exe system error" to fix missing x32bridge.dll message on startup of my laptop?
Hi, Can you please help me fix this annoying message on startup "x32dbg.exe system error" which says there is a missing x32bridge.dll file on my laptop? I am not sure what it means but my system is playing up. I have followed the support page…
Surface | Surface Book | Performance and maintenance
372 questions
asked 2025-07-24T06:31:37.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 61%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
M G
0
Reputation points
edited an answer 2025-07-24T15:22:46.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 89%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Restee Mar Miranda
155
Reputation points
Independent Advisor
1 answer
Looking for a Surface Hub 3 quick start guide
Hi. I am looking for a quick start guide for the new Surface Hub 3 (2s Migration). Can someone please tell me if one is available?
Surface | Other
1,195 questions
asked 2025-07-24T00:45:24.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 75%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Robert G. Zapatero
0
Reputation points
commented 2025-07-24T15:12:00.6566667+00:00
Jansher Liwag
80
Reputation points
Independent Advisor
2 answers
Unable to register device for service, Surface Pro 5, MS Complete
I purchased a Surface Pro 5 laptop 2 years ago. I have the proof of purchase on my Microsoft account with proof of Microsoft Complete insurance plan. The computer has stopped charging and I want to have it repaired or exchanged. Now I cannot get the…
Surface | Surface Laptop | Power and battery
908 questions
asked 2025-07-22T14:32:40.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 69%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tanner Thomas
0
Reputation points
answered 2025-07-24T15:09:01.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 90%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carlo Luna
160
Reputation points
Independent Advisor
2 answers
Update Surface Recovery Image to 24H2
This process seems dumb to me at this point. We used to be able to use the Media Creation Tool to download an .iso and reimage (clean install) an MS Surface Pro. This allowed you to use the most recent version of Windows.MS changed this a few years back…
Surface | Surface Pro | Install and update
3,174 questions
asked 2025-07-23T23:36:13.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 19%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BigTony
0
Reputation points
edited an answer 2025-07-24T14:58:52.7866667+00:00
Restee Mar Miranda
155
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How to reset password to open surface pro laptop?
I forgot password to open surface pro laptop. How to reset the password?
Surface | Surface Laptop | Safety and security
279 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 24%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETI%3C/text%3E%3C/svg%3E)
2 answers
Surface type over keyboard stopped working
Why has my surface type over keyboard suddenly stopped working after installing Samsung TV mirror casting software
Surface | Other
1,195 questions
asked 2025-06-20T02:30:55.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 72%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Teddy Cole
0
Reputation points
edited the question 2025-07-24T00:35:26.79+00:00
Alison A
1,480
Reputation points Microsoft External Staff
Moderator
1 answer
Surface hub gen 3-can you do screen casting and see the teams splash page at the same time?
I am trying to find out if on my new Surface Hub Gen 3 that is running Teams: Can I see the Teams meeting schedule splash page while I am Casting from a separate laptop at the same time? I would like to be able to start a Teams meeting while…
Surface | Other
1,195 questions
asked 2025-07-23T20:10:00.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 45%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Andrew Muniz
0
Reputation points
commented 2025-07-23T21:46:03.7666667+00:00
Jeric Sobrino
10
Reputation points
Independent Advisor
2 answers
Microsoft Business team not validating my laptop for Extended warranty
Hi, I have bought a Surface laptop 7 intel business edition from Scan.co.uk which is an authorised Microsoft seller. After purchasing the item, I have attempted several times to acquire MS surface warranty - Extended damage protection/Accidental damage…
Surface | Surface Laptop | Performance and maintenance
1,116 questions
asked 2025-07-23T19:40:33.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 24%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMY%3C/text%3E%3C/svg%3E)
Muhammad Yusuf Essat
0
Reputation points
answered 2025-07-23T20:58:05.1233333+00:00
Jansher Liwag
80
Reputation points
Independent Advisor
1 answer
Marvell Avatar wireless network controller turns off
The Marvell avatar wireless network controller turns off for no apparent reason. When I check fir an update or if there is another driver, the search comes back and says I have the right driver. I can go into Device Manager and disable it and then…
Surface | Surface Laptop | Network
191 questions
asked 2025-07-18T15:59:13.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 73%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daniel Heneghan
0
Reputation points
commented 2025-07-23T20:43:29.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 4%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
David R. Robinson
0
Reputation points
1 answer
After Restore Error - RESET THIS PC - There was a problem resetting your pc. No changes where made.
Hi, I have tried to complete a surface pro recovery using a usb stick, but when it starts recovering it gets to 100% and then says RESET THIS PC - There was a problem resetting your pc. No changes where made. the only button i have is a CANCEL button.…
Surface | Surface Pro | Install and update
3,174 questions
asked 2025-07-23T15:24:59.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 7.000000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mark Parton
0
Reputation points
answered 2025-07-23T16:56:50.01+00:00
Restee Mar Miranda
155
Reputation points
Independent Advisor