WO2022040667A1 - Evaluating an electronic device using a wireless charger - Google Patents
Evaluating an electronic device using a wireless charger Download PDFInfo
- Publication number
- WO2022040667A1 WO2022040667A1 PCT/US2021/071191 US2021071191W WO2022040667A1 WO 2022040667 A1 WO2022040667 A1 WO 2022040667A1 US 2021071191 W US2021071191 W US 2021071191W WO 2022040667 A1 WO2022040667 A1 WO 2022040667A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- mobile device
- kiosk
- user
- determining
- price
- Prior art date
Links
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Definitions
- the present disclosure is directed generally to methods and systems for evaluating and recycling mobile phones and other consumer devices and, more particularly, to hardware and/or software for facilitating device identification, evaluation, purchase, and/or other processes associated with electronic device recycling.
- Figure 1 is an isometric view of a consumer operated kiosk for purchasing mobile electronic devices from users, configured in accordance with embodiments of the present technology.
- Figures 2A-2C are a series of enlarged isometric views illustrating structures and functions associated with an inspection area of the kiosk of Figure 1 , configured in accordance with embodiments of the present technology.
- Figures 3A-3C are right front, left front, and left rear isometric views, respectively, of the inspection area of Figures 2A-2C with a housing and other exterior structures removed to better illustrate internal components associated with the inspection area
- Figure 3D is a front view of an inspection area light mount, configured in accordance with embodiments of the present technology.
- Figure 4A is a right rear isometric view of a mobile device inspection tray assembly configured in accordance with embodiments of the present technology
- Figure 4B is a schematic diagram illustrating a wireless charger mounted to the inspection tray assembly in accordance with embodiments of the present technology.
- Figures 5A-5G are a series of front views of the kiosk inspection area illustrating operation of a mobile device flipping apparatus configured in accordance with embodiments of the present technology.
- Figures 6A-6C are a series of front views illustrating operation of a mobile device flipping apparatus configured in accordance with other embodiments of the present technology.
- Figures 7A-7C are a series of cross-sectional side views of the kiosk of Figure 1 illustrating three stages of operation of the inspection tray, in accordance with embodiments of the present technology.
- Figure 8 is a schematic diagram illustrating various components associated with the kiosk of Figure 1 configured in accordance with embodiments of the present technology.
- Figure 9 is a schematic diagram of a suitable network environment for implementing various aspects of an electronic device recycling system configured in accordance with embodiments of the present technology.
- Figures 10 and 1 1 are isometric views of a wireless charger mounted to or otherwise integrated into a structure in accordance with embodiments of the present technology.
- Figure 12 shows a flowchart of a process to evaluate a device and present a price quote to a user in accordance with embodiments of the present technology.
- the systems described herein include a kiosk or other structure having a wireless charger in, or proximate to, a device inspection area.
- the wireless charger can be used to obtain information about a device (e.g., a mobile phone) placed in proximity to the wireless charger, and the information can be used to determine a price quote for the device.
- the systems described herein can include a kiosk that utilizes a wireless charger to obtain information about a device while charging the device. This information can include, for example, the make of the device.
- the kiosk can also guide the user to navigate the device and cause the device to display additional information such as model, memory capacity, unique identifier (e.g., an International Mobile Equipment Identity (IMEI) number), and/or carrier.
- the kiosk can capture and evaluate the displayed information via, for example, a camera and an associated Optical Character Recognition (OCR) system.
- OCR Optical Character Recognition
- Embodiments of such OCR systems are described in a concurrently filed U.S. Patent Application (attorney docket no. 111220-8059. US01 ) and U.S. Provisional Patent Application No. 63/1 16,020, filed on November 19, 2020 (attorney docket no. 111220-8059. US00), and which are incorporated herein in their entireties by reference.
- the kiosk and/or associated systems can determine additional information about the device, such as whether the device has been stolen. If the device has not been stolen, the kiosk can determine an estimated price or price range for the device based on the obtained information and present the price or price range to the user. The price range can include a high price and a low price. If the user wishes to proceed and sell the device, the kiosk can inform the user that further inspection of the device may be necessary (to, for example, inspect the device display screen for cracks) before the high price can be paid, and that this additional inspection may take a few minutes. If the user does not wish to wait, the user can accept the low price and the kiosk can proceed to enable purchase of the device for the lower price.
- the kiosk can proceed to enable further inspection of the device and then offer a more accurate (and likely higher) price based on the more thorough inspection.
- the kiosks and other systems described herein can further inspect the device by means of one or more cameras that image the device for visual inspection of, e.g., the device display screen for cracks or other damage, and/or an electrical cable that connects to the device and performs an electrical inspection of, e.g., device functionality.
- FIG. 1 is an isometric view of a consumer operated kiosk 100 for purchasing mobile phones and other electronic devices from users, configured in accordance with embodiments of the present technology.
- the kiosk 100 includes an enclosure or housing 102 that supports a display screen 104 positioned above an inspection area access door 112.
- the access door 1 12 can be formed from, e.g., various types of plastic (e.g., polyethylene, polycarbonate, etc.), glass, etc. that can be transparent, opaque, or solid.
- the housing 102 can be manufactured from, for example, sheet metal, plastic panels, etc., in a conventional manner.
- the kiosk 100 can have a width W of from about 7 inches to about 14 inches, or from about 8 inches to about 9 inches; a depth D of from about 12 inches to about 18 inches, or from 14 inches to about 15 inches; and an overall height H of from about 3 feet to about 5 feet, or about 4 feet.
- the foregoing dimensions are but one example; in other embodiments, kiosks configured in accordance with the present disclosure can have other dimensions without departing from the present disclosure.
- a plurality of user interface devices is provided on a front portion of the housing 102 for providing instructions and other information to users, and/or for receiving user inputs and other information from users.
- the display screen 104 can include a liquid crystal display (LCD) or a light emitting diode (LED) display screen, a projected display (such as a heads-up display or a head-mounted device), and so on, for providing information, prompts, etc. to users.
- the display screen 104 can also display graphical user interfaces (GUIs), including touch screens, for receiving user input and responses to displayed prompts.
- GUIs graphical user interfaces
- the kiosk 100 can include a separate keyboard or keypad for receiving user inputs.
- the kiosk 100 can also include an ID reader or scanner 108 (e.g., a driver's license scanner), a fingerprint scanner 118, and one or more external cameras 106 (e.g., digital still and/or video cameras).
- the kiosk 100 can additionally include output devices such as a label printer (e.g., a barcode label printer) having an outlet 116, a payment (e.g., cash, voucher, coupon, etc.) dispenser having an outlet 110, and/or a receipt dispenser having an outlet 114.
- a label printer e.g., a barcode label printer
- a payment (e.g., cash, voucher, coupon, etc.) dispenser having an outlet 110
- a receipt dispenser having an outlet 114.
- the kiosk 100 can further include, e.g., a speaker and/or a headphone jack for audibly communicating information to users, one or more lights for visually communicating signals or other information to users, a handset or microphone for receiving verbal input from the user, a card reader (e.g., a credit/debit card reader, loyalty card reader, etc.), as well as other user input and/or output devices.
- a speaker and/or a headphone jack for audibly communicating information to users
- one or more lights for visually communicating signals or other information to users
- a handset or microphone for receiving verbal input from the user
- a card reader e.g., a credit/debit card reader, loyalty card reader, etc.
- the kiosk 100 can also include a barcode reader (for reading, e.g., a barcode displayed on a mobile device), a QR code reader (for reading, e.g., a QR code displayed on a mobile device), a package or bag dispenser (e.g., a shipping package dispenser), a digital signature pad, etc.
- a barcode reader for reading, e.g., a barcode displayed on a mobile device
- QR code reader for reading, e.g., a QR code displayed on a mobile device
- package or bag dispenser e.g., a shipping package dispenser
- digital signature pad e.g., a digital signature pad
- Figures 2A-2C are a series of enlarged isometric views illustrating structures and functions associated with an inspection area 216 of the kiosk 100.
- a user wishing to sell an electronic device e.g., a used mobile phone 210) via the kiosk 100 would first approach the kiosk 100 and follow prompts displayed on the display screen 104. Such prompts, for example, may ask the user what type of phone they wish to sell/trade, who the carrier is, etc.
- the access door 112 ( Figure 1 ) retracts upwardly behind the display screen 104 to expose the inspection area 216. In other embodiments, the access door 112 may be stored in the retracted position.
- the inspection area 216 includes an inspection tray 212 having a shelf 218.
- the user is instructed (via, e.g., prompts on the display screen 104) to position the mobile phone 210 on the shelf 218 so that it is facing outwardly toward the user with the electrical connector receptacle on the mobile phone 210 facing downwardly toward the shelf 218, as shown in Figure 2A.
- the user may also be asked to turn on the mobile phone 210.
- the kiosk 100 includes a wireless charger 222 positioned in relatively close proximity to the mobile phone 210 when the phone is positioned on the inspection tray as shown in Figure 2A.
- the wireless charger 222 is mounted to the backside of the inspection tray 212 (which could also be referred to as the underside of the inspection tray 212).
- the wireless charger 222 can be, for example, a "Qi wireless charger” that functions in accordance with the Qi open interface standard that defines wireless power transfer using inductive charging over distances of up to, e.g., about 1 .6 inches.
- the wireless charger 222 can provide a quick charge to the mobile phone 210 if it is placed on the inspection tray 212 without power.
- the wireless charger 222 can receive certain information about the mobile phone (e.g., make, model, a unique 32-bit identifier associated with the phone, and/or Qi standard, etc.) as part of the charging process.
- certain information about the mobile phone e.g., make, model, a unique 32-bit identifier associated with the phone, and/or Qi standard, etc.
- identifying the unique ID of the mobile phone 210 and maintaining the wireless connection between the wireless charger 222 and the mobile phone 210 during the kiosk transaction enables the kiosk 100 to monitor whether the user attempts to switch the mobile phone 210 with another mobile phone (e.g., another mobile phone of the same model but lesser value) at any time during the transaction. For example, if the connection between the wireless charger 222 and the mobile phone 210 is broken, the kiosk 100 requires reestablishing the connection prior to purchasing the mobile phone 210. For example, reestablishing the connection involves providing the unique ID in the header packet of the wireless charging protocol. By obtaining the unique ID in the header packet, the kiosk 100 can identify whether a mobile phone has been switched. If so, the kiosk 100 can stop the transaction, display a warning to the user, and/or take other steps to prevent the user from committing fraud by pricing one phone but actually selling the kiosk a different phone of, for example, a lesser value.
- another mobile phone e.g., another mobile phone of the same model but lesser value
- the information obtained from the wireless charger 222 may include only the make of the mobile phone 210. In most instances, the make of the mobile phone 210 will be only a part of the information needed to provide an accurate price quote for the device.
- the kiosk 100 can offer to purchase the mobile phone 210 from the user for a low price based solely on the make of the phone, or the kiosk 100 can offer to perform a more thorough evaluation of the mobile phone 210 and potentially offer the user a higher price if the user is willing to wait.
- the kiosk 100 can instruct the user (via, e.g., prompts displayed on the kiosk display screen 104) how to navigate menus on the mobile phone 210 while it is positioned on the inspection tray 212 as shown in Figure 2A so that the mobile phone 210 displays information about the device, such as the model, the carrier, memory capacity, unique identification number (e.g., an IMEI number), etc.
- the kiosk 100 can adjust instructions presented to the user based on the make of the mobile phone 210 obtained from the wireless charger 222. For example, the instructions presented to the user for Google® devices may be different than the instructions for Apple® devices.
- a camera (not shown in Figure 2A) in or proximate the inspection area 216 can capture one or more images of the information displayed on the mobile phone 210, and an OCR system associated with the kiosk 100 can extract the device information from the images.
- OCR systems are described in a concurrently filed U.S. Patent Application (attorney docket no. 11 1220-8059. US01 ) and U.S. Provisional Patent Application No. 63/1 16,020, filed on November 19, 2020 (attorney docket no. 111220-8059. US00), and incorporated herein in their entireties by reference.
- Other embodiments are described in concurrently filed U.S. Patent Application (attorney docket no.
- the information obtained by the wireless charger 222 and/or the associated OCR system can be used to present a more accurate price or price range to the user without the need to connect a cable from the kiosk 100 to the mobile phone 210.
- the kiosk 100 can present an electrical connector configured to connect to the mobile phone 210.
- the kiosk 100 can present the appropriate electrical connector (not shown) by extending it outwardly through an aperture in the shelf 218, so that the user can connect the mobile phone 210 to the connector when he/she positions the mobile phone 210 on the shelf 218 as shown in Figure 2A.
- the kiosk 100 can determine the appropriate electrical connector to present to the user based on the make of the mobile phone 210.
- the appropriate electrical connector can also be selected by the kiosk 100 in response to, for example, user responses to questions presented on the display screen 104 regarding the type of phone the user wishes to sell.
- the kiosk 100 can perform an electrical inspection of the device to obtain the additional device information via the electrical connector as described below with reference to Figure 2B.
- the kiosk 100 can perform the electrical inspection via the electrical connector when the inspection tray 212 is in the position shown in Figure 2A.
- the kiosk 100 can perform the electrical inspection of the mobile phone 210 when the inspection tray 212 is rotated to the position shown in Figure 2B.
- the kiosk 100 can perform a visual inspection of the mobile phone 210 to determine defects with the mobile phone 210 (e.g., whether the device screen is cracked or whether the phone 210 has other physical damage), as also described below with reference to Figure 2B. For example, when the screen of the mobile phone 210 is cracked, the price offered for the mobile phone will be lower than if the screen is not cracked. After obtaining the device information and performing the visual inspection, the kiosk 100 can present a more accurate price for the mobile phone 210 to the user.
- defects with the mobile phone 210 e.g., whether the device screen is cracked or whether the phone 210 has other physical damage
- the inspection tray 212 has been rotated rearwardly into a horizontal position so that the mobile phone 210 is facing upwardly in the inspection area 216.
- the access door 112 ( Figure 1 ) would normally be closed during this stage of kiosk operation, the access door 112 is not shown in Figure 2B (or Figure 2C) to better illustrate operation of the inspection tray 212 and the inspection area 216.
- the kiosk 100 can perform an electrical inspection of the mobile phone 210 via the electrical connector to, e.g., identify the phone and further evaluate the condition of the phone, as well as specific components and operating parameters such as memory, carrier, etc.
- the kiosk 100 e.g., a kiosk central processing unit (CPU) or other processing device
- the mobile phone 210 can query the mobile phone 210 (by using, e.g., an operating system API) to obtain characteristic information about the mobile phone 210, which can include device identification, make, model, and/or configuration.
- the characteristic information can further include device functionality, including hardware/software configuration, charging capability, memory capacity, etc.
- Information necessary to identify and/or evaluate a mobile device such as the mobile phone 210 can include, for example, a unique identifier (e.g., an IMEI number or an MEID or equivalent number of a mobile phone, a hardware media access control address (MAC address) of a networkable device, or a model number and serial number of the electronic device), information describing the device manufacturer (e.g., a manufacturer name or ID code), model, characteristics and capabilities (e.g., CPU type and speed, storage capacity (SRAM, DRAM, disk, etc.)), wireless carrier, radio bands (frequency ranges and encodings such as CDMA, GSM, LTE, etc.), color, and/or condition, and so on.
- a unique identifier e.g., an IMEI number or an MEID or equivalent number of a mobile phone, a hardware media access control address (MAC address) of a networkable device, or a model number and serial number of the electronic device
- information describing the device manufacturer e.g., a
- the electrical analysis can include evaluating the condition and/or functionality of the charging circuit of the electronic device.
- the kiosk 100 can perform the electrical analysis using one or more of the methods and/or systems described in detail in the patents and patent applications identified herein and incorporated herein by reference in their entireties.
- the kiosk 100 can establish a wireless connection with the mobile phone 210 to facilitate performing all or a portion of the phone evaluation and purchase steps described herein.
- the kiosk 100 can include a wireless radio transceiver that is accessible by electronic devices (e.g., the mobile phone 210).
- the kiosk 100 can establish a wireless connection with the mobile phone 210 by providing connection instructions and/or authentication information for the user to enter via the mobile phone 210 and/or via the display screen 104.
- the kiosk 100 can direct the user to make the mobile phone's Bluetooth connection discoverable, and/or can provide a Bluetooth pairing code that the user can type on a screen of the phone or on the touchscreen of the kiosk 100.
- the kiosk 100 can provide a Wi-Fi network name and/or password that, when selected and/or entered on a user's phone, enables the user to wirelessly connect a device to the indicated Wi-Fi network.
- establishing the connection can include providing a set of indicia (e.g., visual code(s) or image(s) (e.g., a QR code)) for the user to scan using the mobile phone 210, such that scanning the code or image prompts the phone to connect to the kiosk's wireless network (e.g., upon user confirmation).
- a set of indicia e.g., visual code(s) or image(s) (e.g., a QR code
- scanning the code or image e.g., a QR code
- An example of a series of codes/indicia is described in U.S. Provisional Patent Application No. 63/220,381 , filed on July 9, 2021 (attorney docket no. 1 11220-8062.US00), and incorporated herein in its entirety by reference.
- establishing the connection can include allowing a particular wireless device to join or use the wireless network or make a wireless connection. For example, when the kiosk 100 detects the mobile phone 210 and determines that the device is registered for access or otherwise recognized, the kiosk 100 automatically connects to the mobile phone 210 without requiring further user authentication.
- the user can load a mobile app onto the mobile phone 210, and the app can evaluate the electronic device and facilitate wireless communication between the mobile phone 210 and the kiosk 100 to facilitate phone evaluation and purchase by the kiosk 100.
- Various systems and methods for establishing a wireless connection between the kiosk 100 and a mobile phone or other electronic device of a user are described in at least some of the patents and/or patent applications incorporated herein by reference in their entireties.
- wireless connections between the kiosk 100 and mobile phones and other electronic devices can be established using other suitable means known in the art.
- the kiosk 100 can also perform a visual inspection of the mobile phone 210 using one or more cameras (not shown) positioned in the inspection area 216.
- the visual inspection can include a 3D visual analysis (of, e.g., the shape and/or size of a phone) to confirm the identification of the phone (e.g., make and model) and/or to evaluate or assess the condition and/or function of the phone and/or its various components and systems.
- the inspection tray 212 can be colored (e.g., colored green) so that the technique of chroma key compositing, or chroma keying (sometimes referred to as green screening if used with a green screen), can be used to, e.g., remove the inspection tray 212 from images of the mobile phone 210 obtained by the one or more cameras positioned in the inspection area 216. Chroma keying the images can provide better definition of the phone's physical features and enable the kiosk processor to better determine the size (e.g., width, height, and curvature) of the mobile phone 210 based on the images.
- Chroma keying the images can provide better definition of the phone's physical features and enable the kiosk processor to better determine the size (e.g., width, height, and curvature) of the mobile phone 210 based on the images.
- the inspection tray 212 can be configured as a light table to enable the images to provide a more accurate silhouette of the mobile phone 210 for visual analysis of, e.g., phone dimensions, shape, etc.
- the visual analysis can also include an inspection of the mobile phone 210 for cracks or other damage to the display screen (LCD), as well as cracks off of the display screen.
- the visual inspection can include performing OCR to identify printed or displayed patterns, codes, and/or text, and comparing characteristics of the patterns, codes, and/or text (e.g., layout, size, font, color, etc.) to templates to determine the presence of device identifiers such as model number, serial number, I MEI number, etc.
- the visual inspection can be performed with one or more cameras, and the kiosk 100 can perform the visual analysis using one or more of the methods and/or systems described in detail in the patents and patent applications identified herein and incorporated herein by reference in their entireties.
- Some mobile phones include a unique identifier (e.g., an IMEI number) that is printed or otherwise formed on the phone's Subscriber Identification Module (also known as a "SIM" card) holder or tray.
- the kiosk 100 can instruct the user to extract the SIM card tray from their phone and position the SIM card tray on the inspection tray 212 so that the kiosk can perform OCR of the IMEI number on the SIM card tray.
- the inspection tray 212 can include a designated area or a small tray configured to hold the SIM card tray so that the kiosk camera can obtain an image of the IMEI number for OCR.
- the IMEI number may be printed or otherwise formed on the back side of the phone (the side opposite the display screen).
- the kiosk may prompt the user to place such a phone on the inspection tray 212 with the back side facing outward so that the kiosk camera can obtain an image of the IMEI number printed on the back side for OCR by the kiosk software.
- the inspection area 216 includes an apparatus configured to flip the mobile phone 210 when the inspection tray 212 is in the position shown in Figure 2B so that the front side of the phone is facing downwardly toward the inspection tray 212.
- This enables the kiosk 100 to perform a visual inspection of the back side of the mobile phone using the same imaging systems (e.g., camera systems, lighting systems, etc.) that were used to inspect the front side of the mobile phone 210.
- This feature eliminates the need to place the mobile phone 210 on a transparent surface and provide cameras below the transparent surface to visually inspect the back side of the mobile phone 210. In addition to saving cost, this feature can also save space and reduce the size of the kiosk 100.
- the kiosk 100 can include a security feature that can detect if a user reaches into the inspection area 216 at an inappropriate time.
- the security feature can detect if the user reaches into the inspection area 216 when the inspection tray 212 is in the position shown in Figure 2B to, e.g., remove the mobile phone 210 and/or switch it for another phone.
- the security feature can include a break-beam sensor system having an emitter 220a (e.g., infrared (IR) emitter, a laser beam emitter, etc.) mounted to a sidewall portion of the inspection area 216 just inside the access door opening, and a corresponding sensor 220b (e.g., an IR receiver, laser receiver, etc.) mounted to an opposite sidewall portion on the other side of the opening to detect the beam emitted by the emitter 220a. If the user extends their hand/arm through the access door opening, it will break the beam emitted by the emitter 220a, and the break of the beam will be sensed by the sensor 220b.
- IR infrared
- the sensor 220b can be configured to send a corresponding signal to the kiosk processor, and the kiosk 100 can respond by stopping the transaction, displaying a warning to the user via the display 104, etc.
- an internal camera positioned in the inspection area can be used by the kiosk 100 to detect if the user reaches into the inspection area 216 when the inspection tray is in the position shown in Figure 2B. More specifically, the camera can be used to determine if a hand reaches into the inspection area 216 and swaps the mobile phone 210 for a different mobile phone. The different mobile phone can be of lower value than the mobile phone 210, and upon detecting the attempted swap, the kiosk 100 can provide a warning to the user that the transaction has been terminated.
- the purchase price can be offered to the user via the display screen 104. If the user accepts the purchase price offer, the access door 112 remains closed and the purchase transaction proceeds. For example, in some embodiments, the user may be prompted to place his or her identification (e.g., a driver's license) in the ID scanner 108 and provide a thumbprint via the fingerprint reader 118 ( Figure 1 ).
- his or her identification e.g., a driver's license
- the kiosk 100 can be configured to transmit an image of the driver's license to a remote computer screen, and an operator at the remote computer can visually compare the picture (and/or other information) on the driver's license to the person standing in front of the kiosk 100 as viewed by one or more of the cameras 106 ( Figure 1 ) to confirm that the person attempting to sell the mobile phone 210 is in fact the person identified by the driver's license.
- one or more of the cameras 106 can be movable to facilitate viewing of kiosk users, as well as other individuals in the proximity of the kiosk 100.
- the user's biometric information e.g., fingerprint, iris scan, etc.
- the user's biometric information can be checked against records of known fraud perpetrators.
- the inspection tray 212 rotates further rearwardly as shown in Figure 2C so that the mobile phone 210 can slide off of the inspection tray 212 and into a storage bin (not shown).
- the access door 112 would normally be closed during this stage of operation, the access door 1 12 is omitted from Figure 2C for purposes of illustrative clarity.
- the kiosk 100 can then facilitate payment of the purchase price to the user.
- payment can be made in the form of cash dispensed from the payment outlet 110.
- the user can receive remuneration for the mobile phone 210 in various other useful ways.
- the user can be paid via a redeemable cash voucher, a coupon, an e-certificate, a prepaid card, etc., that is dispensed from the kiosk 100; or via a gift code, redeemable voucher, coupon, e-certificate, etc., that is sent to the user via email, text, or other form of electronic message.
- the user can be paid via a wired or wireless monetary (e.g., cash) deposit to an electronic account (e.g., a bank account, credit account, loyalty account, online commerce account, mobile wallet, etc.) via, e.g., PayPal, Venmo, etc., or with Bitcoin, etc.
- an electronic account e.g., a bank account, credit account, loyalty account, online commerce account, mobile wallet, etc.
- PayPal PayPal, Venmo, etc., or with Bitcoin, etc.
- the transaction can be declined and the mobile phone 210 returned to the user. More specifically, the inspection tray 212 rotates forwardly to the position illustrated in Figure 2A and the access door 112 opens so that the user can retrieve the mobile phone 210 from the kiosk 100.
- Figures 3A-3C are right front, left front, and left rear isometric views, respectively, of the inspection area 216 with a number of external structures omitted to better illustrate certain operative components associated with the inspection area 216
- Figure 3D is a front view of a light mount 332 that is used in the inspection area 216.
- the inspection area 216 includes a camera 325 mounted above and directed downwardly toward the inspection tray 212.
- the camera 325 can be configured to obtain still pictures and/or video images of mobile phones positioned on the inspection tray 212.
- the camera 325 can include or be combined with one or more magnification tools, scanners, and/or other imaging components (e.g., other cameras) to view, photograph, and/or otherwise visually evaluate a mobile phone from multiple perspectives. Additionally, in some embodiments, the camera 325 can be movable to facilitate device visual inspection.
- the inspection area 216 can also include one or more lights directed toward the inspection tray 212 to facilitate the visual inspection of the mobile phone.
- the inspection area can include a pair of lights 338a, 338b mounted in suitable bezels on a backplate 356.
- the inspection area 216 can also include a plurality of lights 358a-c carried in suitable bezels on a light mount 332 that, as shown in Figure 3A, is mounted generally above the pusher member 322 toward the right side of the inspection area 216.
- the inspection tray 212 can be configured as a light table.
- the inspection tray 212 (or at least an inspection surface portion 368 of the inspection tray 212 upon which the mobile phone is placed) can be made from a translucent (e.g., semitransparent) material, such as a translucent glass or plastic.
- the thickness of the translucent inspection surface portion 368 can be from about 0.08 inches to 0.25 inches, or about 0.12 inches.
- the kiosk 100 can also include one or more lights 366a and 366b mounted to the kiosk chassis (or other adjacent kiosk structure) below the inspection area 216 and positioned to project light upwardly through the inspection tray 212 during visual inspection of, e.g., the mobile phone 210 ( Figure 2B).
- the lights 366a, 366b can include, for example, LEDs (such as white LEDs), fluorescent lights, incandescent lights, IR light, etc.
- Configuring the inspection tray 212 as a light table during visual evaluation of mobile phones can enhance the contrast and silhouette of the device as depicted in images of the device captured by the camera 325. This can facilitate more accurate evaluation of the size, shape, external features, etc. of a phone by the kiosk processor.
- the kiosk 100 can also include one or more UV light sources that can be positioned to project UV light on mobile phones in the inspection area 216 to clean the phones.
- the inspection area 216 further includes a pusher member 322 operably positioned toward a right side of the inspection tray 212, and a ramp member 324 operably positioned toward a left side of the inspection tray 212.
- the pusher member 322 and the ramp member 324 cooperate to flip a mobile phone placed on the inspection tray 212 over from one side to the other side, such as from an upward-facing position to a downward-facing position.
- the ramp member 324 is pivotally mounted to a chassis (or other adjacent mounting structure not shown) by means of a pivot shaft 334.
- the ramp member 324 includes a generally smooth, curved (e.g., radiused) concave surface 327 facing toward the pusher member 322.
- a lower portion of the ramp member 324 can include a mirror 326 that enables the camera 325 to capture an image of the adjacent side of a mobile phone (not shown) positioned on the inspection tray 212.
- the inspection tray 212 is pivotally mounted (via, e.g., bearings) to the chassis (or other adjacent support structure; not shown) by means of a pivot shaft 336 that is fixedly attached to the inspection tray 212 and enables the inspection tray 212 to pivot between the positions shown in Figures 2A-2C.
- a first pulley 346 is fixedly attached to a left end portion of the pivot shaft 336.
- the first pulley 346 is operably connected to a second pulley 342 by means of a drive belt 344 (e.g., a toothed rubber drive belt).
- the second pulley 342 is in turn fixedly attached to a drive shaft of a motor 340 (e.g., a stepper motor), which is mounted to a lower portion of the backplate 356.
- a motor 340 e.g., a stepper motor
- operation of the motor 340 rotates the first pulley 346 by means of the second pulley 342 and the drive belt 344.
- Rotation of the first pulley 346 rotates the pivot shaft 336, which in turn rotates the inspection tray 212.
- operation of the motor 340 can be used to rotate the inspection tray 212 between the three positions illustrated in Figures 2A-2C.
- the pusher member 322 includes a short vertical surface 378 extending upwardly adjacent to the upper surface of the inspection tray 212, and an angled surface 380 that extends upwardly from the vertical surface 582.
- the pusher member 322 extends forwardly from a base 360.
- the base 360 is slidably mounted on upper and lower guide shafts 328a and 328b, respectively. More specifically, in the illustrated embodiment, the base 360 includes two cylindrical bores 376a and 376b ( Figure 3C), and the guide shafts 328a, 328b can be cylindrical shafts that are slidably received in the corresponding bores 376a, 376b, respectively.
- the base 360 is movably coupled to a drive screw 330 by means of a threaded coupling 364 (e.g., a drive nut).
- An opposite end portion of the drive screw 330 is fixedly attached to a first pulley 350.
- the first pulley 350 is operably coupled to a second pulley 348 by means of a drive belt 352 (e.g., a toothed rubber drive belt).
- the second pulley 348 is fixedly attached to a drive shaft of an electric motor 354 (e.g., a stepper motor) that is mounted to the aft surface of the backplate 356.
- an electric motor 354 e.g., a stepper motor
- the kiosk controller (not shown) can operate the motor 354 to rotate the second pulley 348 and, in turn, drive the first pulley 350 to rotate the drive screw 330.
- Rotation of the drive screw 330 in a first direction causes the pusher member 322 to move across the inspection tray 212 on the guide shafts 328a, 328b toward the ramp member 324.
- rotation of the drive screw 330 in the opposite direction causes the pusher member 322 to move away from the ramp member 324 and return to its starting position on the opposite side of the inspection tray 212.
- the base 360 of the pusher member 322 includes a contact surface 370.
- the contact surface 370 contacts a contact feature (e.g., a cylindrical pin) that extends rearwardly from a lower portion of the ramp member 324.
- a contact feature e.g., a cylindrical pin
- the contact surface 370 drives the contact feature 372 to the right, thereby causing the ramp member 324 to rotate counterclockwise about the pivot shaft 334 ( Figure 3B) as viewed from Figure 3C, which is equivalent to rotating in the clockwise direction about the pivot shaft 334 in Figure 3B.
- a return spring (not shown) and/or another biasing member operably coupled to the ramp member 324 causes the ramp member 324 to rotate back to its original position.
- Figure 4A is a right rear isometric view of the inspection tray 212 configured in accordance with embodiments of the present technology.
- an electrical connector carrier assembly 478 is mounted to the underside of the inspection tray 212 and moves with the inspection tray 212 as it pivots between the three positions illustrated in Figures 2A-2C discussed above.
- the connector carrier assembly 478 includes an electric motor 476 (e.g., a stepper motor) operably coupled to a camshaft (not shown).
- the camshaft includes a plurality of lobes that are each operably positioned to move a corresponding one of a plurality of mobile device electrical connectors 474a-c (e.g., universal serial bus (USB) connectors, Android and iOS connectors, etc.) positioned in or near an opening 475 in the shelf 218 of the inspection tray 212.
- a kiosk controller (not shown) can activate the motor 476, which in turn rotates the camshaft so that one of the lobes selectively drives the desired electrical connector (e.g., 474b) outwardly through the opening 475, while the other electrical connectors (e.g., 474a and 474c) remain back in the opening 475.
- the camshaft configuration of the carrier assembly 478 enables the electrical connectors 474a-c to be compactly arranged in the inspection tray assembly 470.
- the correct electrical connector is selected based on the make and model of phone that the user has identified via the display screen 104 ( Figure 1 ) that they wish to sell.
- the motor 476 can rotate the camshaft to drive the selected connector back through the opening to disengage the connector from the mobile phone. This enables the mobile phone to be flipped over as described in detail below.
- the kiosk 100 includes a wireless charger 222 (e.g., a "Qi charger") mounted (via, e.g., a plurality of screws or other fasteners) to the backside of the inspection tray 212.
- the wireless charger 222 is positioned so that a charging pad 480 of the charger 222 is relatively close (e.g., within less than 1.6 inches) from mobile phones placed on the frontside (inspection surface) of the inspection tray 212 so that the phones can be effectively charged.
- the wireless charger 222 can be a wireless charger provided by STMicroelectronics of Coppell, Texas, USA. In other embodiments, other wireless chargers can be used.
- FIG. 4B is a schematic diagram illustrating a mounting arrangement of the wireless charger 222 configured in accordance with embodiments of the present technology.
- the wireless charger 222 is electrically connected to a kiosk processor 402 (via, e.g., a serial port) and receives power from a kiosk power supply 404.
- a kiosk processor 402 via, e.g., a serial port
- the charger 222 when the charger 222 is powered on, it wirelessly provides power to the mobile phone 210, and the phone 210 responds by providing a one-way communication to the wireless charger 222.
- This communication can include specific information about the phone, including, for example, a wireless power identifier (ID) packet that can provide the device manufacturer (e.g., Apple®, Samsung®, Texas Instruments® (Tl), etc.), a unique identifier associated with the phone, such as a unique 32-bit identifier, etc.
- ID wireless power identifier
- the kiosk processor 402 can use this information to guide and facilitate the phone intake and/or purchasing transaction, as well as other useful purposes.
- FIGS 5A-5G are a series of front views of the inspection area 216 illustrating various stages of operation of the flipping apparatus 320 in accordance with embodiments of the present technology.
- the front portion of the inspection tray 212 has been omitted to better illustrate the operation of the flipping apparatus components.
- the mobile phone 210 is positioned on the inspection tray 212 with the front side (e.g., the display screen) facing upwardly as shown by the arrow F.
- the front side e.g., the display screen
- this position corresponds to the mobile phone 210 undergoing electrical and visual inspection as shown in Figure 2B.
- the mobile phone can undergo an electrical inspection and evaluation using the appropriate electrical connector 474a-c ( Figure 4A), and the front side of the mobile phone 210 can be visually inspected and evaluated via the camera 325 as described above.
- the sides of the mobile phone 210 e.g., a first or left side 586a and a second or right side 586b
- the mirror 326 ( Figure 3A) positioned on the lower portion of the ramp member 324 can enable the camera 325 to obtain an image of the left side 586a of the mobile phone 210
- the mirror 362 ( Figure 3B) positioned toward a lower portion of the pusher member 322 can enable the camera 325 to obtain an image of the right side 586b of the mobile phone 210.
- the mobile phone 210 can be flipped so that the back side of the mobile phone 210 can be visually inspected via the camera 325.
- the camera 325 verifies that there is an electronic device (e.g., the mobile phone 210) positioned on the inspection tray and that the phone is not too large to flip. After confirming this, the flipping process begins by the pusher member 322 moving from right to left as shown by the arrow D1. As the pusher member 322 moves in this direction, the vertical surface 378 contacts at least a portion of the right side 586b of the mobile phone 210 and pushes the left side 586a against the lower portion of the curved surface 327 of the ramp member 324.
- the flipping process begins by the pusher member 322 moving from right to left as shown by the arrow D1. As the pusher member 322 moves in this direction, the vertical surface 378 contacts at least a portion of the right side 586b of the mobile phone 210 and pushes the left side 586a against the lower portion of the curved surface 327 of the ramp member 324.
- the pusher member 322 reverses direction, returns to the starting position, and then the process repeats. If the mobile phone 210 cannot be flipped after a preset number of tries, the user can be informed via the display screen 104 ( Figure 1) and the phone can be returned to the user.
- Rotating the ramp member 324 in this manner moves the mobile phone 210 past the over-center position, causing it to fall onto the angled surface 380 of the pusher member 322, as shown in Figure 5E.
- the mobile phone 210 is laying on the angled surface 380 with the front side of the phone (e.g., the display screen) facing the angled surface 380.
- the ramp member 324 returns through an arc R2 to its original position as the pusher member moves from left to right as indicated by the arrow D3.
- the first side 586a of the mobile phone 210 slides downwardly along the angled surface 380 such that when the pusher member 322 arrives back in its original position, the mobile phone 210 is lying flat on the inspection tray 212 with the front side now pointing downwardly as indicated by the arrow F.
- the mobile phone 210 can be visually inspected by means of the camera 325 to determine whether, for example, there is any damage to the back surface of the mobile phone.
- damage could include, for example, cracks, gouges, damage to the phone camera, etc.
- the I MEI number is printed or otherwise formed on the back surface of the mobile phone.
- the kiosk 100 can visually inspect such phones (using, e.g., optical character recognition (OCR)) to read or otherwise obtain the IMEI number off the back surface of the mobile phone once the phone has been flipped.
- OCR optical character recognition
- the kiosk can include one or more electromechanical vibrators 590 that, in response to a control signal from the kiosk processor 402, vibrate the inspection tray 212 and thereby cause the mobile phone 210 to move away from the mirror 326 so that the camera 325 can obtain a suitable side image.
- the inspection tray 212 may be positioned at a slight angle sloping downward away from the ramp member 324 to facilitate the foregoing movement of the mobile phone 210 in response to vibration of the inspection tray 212.
- FIGS 6A-6C are a series of front views illustrating various stages of operation of a flipping apparatus 320a configured in accordance with another embodiment of the present technology.
- Many of the components and features of the flipping apparatus 320a are at least generally similar in structure and function to the flipping apparatus 320 described in detail above.
- the flipping apparatus 320a is configured to flip the mobile phone 210 over without requiring any "tipping" movement of the ramp member 324.
- a portion of the upper surface of the inspection tray 212 may be curved or slanted upwardly toward the base of the ramp member 324, as illustrated by a ramp feature 690.
- the first side 586a of the mobile phone 210 first slides up the ramp feature 690 and then up the curved surface 327 of the ramp member 324.
- the pusher member 322 continues pushing the right side 586b of the mobile phone 210 to the left, the right side 586b moves up the ramp feature 690 and further into the recess formed by the concave curved surface 327.
- the mobile phone 210 is now in an over-center position, which causes the mobile phone 210 to fall to the right and onto the angled surface 380 of the pusher member 322, without any necessary "nudging" or pushing by the ramp member 324.
- the ramp member 324 could be configured with a concaved curved surface similar to the curved surface 327, but with an upper portion that extends farther to the right in Figure 6A relative to the base of the ramp member 324.
- the flipping apparatus 320 described in detail above can be used to flip more than mobile phones and other handheld electronic devices.
- the flipping apparatus 320 can be used to flip a user's identification card (e.g., a driver's license or other ID card).
- the user would place their ID card face out on the inspection tray 212 when the tray is in the position shown in Figure 2A, and then the inspection tray 212 would rotate back to the position shown in Figure 2B.
- the inspection area camera 325 (see, e.g., Figure 5A) would capture an image of the face (front side) of the ID card, and then the flipping apparatus 320 would flip the ID card over in the manner described above with reference to Figures 5A-5G so that the camera 325 can capture an image of the backside of the ID card.
- the images of the ID card can then be stored in a database and associated with a mobile phone the user sells. Additionally, the identification information can be read off the ID card image (via, e.g., OCR, etc.) and checked against a database of potentially fraudulent sellers as a means of fraud prevention.
- the images can also be transferred to a remote computer for display to a remote operator who can compare the information on the ID card (e.g., person's age, height, weight, etc.) to the images of the user obtained via the external camera 106 ( Figure 1 ) to verify the identity of the user.
- the ID scanner 108 may not be necessary and could potentially be omitted.
- Figures 7A-7C are a series of cross-sectional side views of the kiosk 100 illustrating various stages of processing of a mobile device (e.g., the mobile phone 210) in accordance with embodiments of the present technology.
- a mobile device e.g., the mobile phone 210
- the positions of the inspection tray 212 in Figures 7A-7C correspond to the positions of the inspection tray 212 in Figures 2A-2C, respectively, described above.
- this view illustrates the mobile phone 210 positioned on the inspection tray 212 with the bottom edge of the phone 210 setting against the shelf 118.
- the wireless charger 222 can provide a quick charge to the mobile phone 210 if it is placed on the inspection tray 212 without power.
- a second wireless charger 222a can be placed on or beneath, e.g., an upper surface 700 of the kiosk 100 behind the kiosk display 104.
- a user can charge their mobile phone 210 by placing the mobile phone on the surface 700, without the kiosk 100 having to open and close the access door 112 for each charge, leading to wear and tear of the access door 112.
- the kiosk 100 is configured to be woken up (enabled from a sleep or rest state) to initiate a transaction. The kiosk 100 moves to the appropriate user interface page to perform the transaction.
- the wireless charger 222 is configured to automatically shut-off after a threshold amount of time, e.g., 1 minute, 2 minutes, etc.
- the automatic shut-off prevents users or malicious entities (who may not intend to sell a device) from lingering at the kiosk 100.
- the wireless charger 222 is configured to provide a longer charging period to a user who registers a valid identifier (e.g., e-mail or phone number) with the kiosk 100 and opts-in to receive marketing communications.
- a valid identifier e.g., e-mail or phone number
- the kiosk 100 when the kiosk 100 determines that the mobile phone 210 is a Qi-enabled phone but the "Qi charging" function is not operational on the mobile phone 210, the kiosk 100 is configured to offer the user a reduced price for the particular model of the phone. For example, the kiosk 100 can use the IMEI number of the mobile phone 210 to determine that the particular model of the phone has Qi support, but that the Qi charging function is not operational. In some embodiments, the price offered by the kiosk 100 is further based on the battery health (e.g., maximum capacity of the phone, number of charge cycles of the phone, etc.) of the mobile phone 210.
- the battery health e.g., maximum capacity of the phone, number of charge cycles of the phone, etc.
- the mobile phone 210 responds to receiving power from the wireless charger 222 by providing information about the phone to the wireless charger 222. In some embodiments as described above, this information can be transmitted to the kiosk processor 402 ( Figure 4B) and can include a wireless power ID packet that can be used to determine, e.g., a make of the device. The make of the phone can be used to determine the appropriate questions/prompts, etc., to display to the user via the kiosk display screen 104 for the phone inspection/purchase process.
- a wireless power ID packet can be used to determine, e.g., a make of the device. The make of the phone can be used to determine the appropriate questions/prompts, etc., to display to the user via the kiosk display screen 104 for the phone inspection/purchase process.
- the display screen 104 can provide instructions for the user to log out of their iCloud account so that the phone can be purchased by the kiosk 100.
- the unique phone identification information received from the mobile phone 210 via the wireless charger 222 can be used to track downstream processing of the mobile phone, thereby alleviating the need to have the user apply an identifying label or sticker (e.g., a barcode sticker) to the phone for tracking purposes.
- the make of the mobile phone 210 will be only a part of the information needed to provide an accurate price quote for the mobile phone 210.
- the kiosk 100 can determine (via, e.g., accessing an associated price database) a price at the low end of the price range for the particular make of phone and offer to purchase the mobile phone 210 for the low price.
- the kiosk 100 can also offer to perform a more thorough evaluation of the mobile phone 210 and possibly arrive at a higher price for the phone 210 if the user is willing to wait.
- the kiosk 100 can retain the phone 210 and facilitate remunerating the user as described below. If the user decides to wait and authorizes the kiosk 100 to perform a more thorough evaluation, the kiosk 100 can obtain additional device information, such as the model, the carrier, memory capacity, IMEI number, etc., by guiding the user to provide the additional information. For example, with the mobile phone 210 in the position shown in Figure 7A, the kiosk 100 can instruct the user (via the kiosk display screen 104) how to navigate menus and/or other options/commands on a display screen of the mobile phone 210 so that the mobile phone 210 displays information about the device.
- additional device information such as the model, the carrier, memory capacity, IMEI number, etc.
- the kiosk 100 can adjust instructions presented to the user based on the make of the mobile phone 210 obtained from the wireless charger 222.
- the user can interact with the mobile phone touch screen display to bring up an "about" page using the phone's "settings" menu.
- the about page can display various types of information about the phone, which the kiosk 100 can capture via the camera 325 and process using, e.g., associated OCR software.
- information can include, for example, the model, serial number, operating system/operating system version, IMEI number, IP address, MAC addresses, carrier, memory configuration, user information, Cloud lock status, etc.
- This information can be used by the kiosk 100 to determine (via, e.g., access to an associated pricing database) a more accurate price or a range of prices (e.g., a high price and a low price) for the mobile phone 210 and present the price or range of prices to the user.
- a more accurate price or a range of prices e.g., a high price and a low price
- the kiosk 100 can present an electrical connector (e.g. one of the electrical connectors 474a-c described above with reference to Figure 4A) to connect to the mobile phone 210 as described above.
- the kiosk processor 402 can determine the appropriate electrical connector (e.g., a USB-C or Lightning connector) to present to the user on the inspection tray shelf 218 based on, e.g., the make of the device 210. After the user connects the electrical connector to the mobile phone 210, the kiosk 100 can obtain the needed information via an electrical inspection as described above.
- the kiosk 100 can then determine a more accurate price or a range of prices for the mobile phone 210 based on the information and present the price or range of prices to the user. If the user is not interested in the offered price or range of prices and no longer wishes to proceed with the transaction, the user can simply retrieve their mobile phone 210 from the kiosk 100. If the user decides to proceed with the transaction, the user may be asked to adhere a label with a unique code (e.g., a barcode) dispensed from the outlet 1 16 ( Figure 1 ) to the back of the mobile phone 210 for tracking purposes, and then place the phone back on the inspection tray 212.
- a unique code e.g., a barcode
- the user may elect to sell the mobile phone 210 for the price at the low end of the more accurate price range, or the user may elect to have the phone further inspected for, e.g., damage to the phone display screen, to potentially obtain the higher price for the phone if the screen is not damaged.
- the kiosk 100 can retain the mobile phone 210 and provide the lower price compensation to the user as described below.
- the access door 112 closes and the inspection tray 212 rotates to the position shown in Figure 7B.
- the mobile phone 210 can be visually inspected to determine whether the device is cracked, as described above. For example, as described above, in some embodiments, this includes a visual inspection of the front side of the mobile phone 210 followed by a visual inspection of the back side after the phone has been flipped using the flipping apparatus 320 described in detail above. As discussed above, the lights 366a, 366b can facilitate the visual inspection in those embodiments in which the inspection tray 212 is configured as a light table. If the display or other portion of the mobile phone 210 is cracked, the price for the phone 210 will be lower than if the device is not cracked.
- the kiosk 100 can determine a price for the mobile phone 210. For example, to determine a price, the kiosk 100 may use information about the make and model of the phone or one or more unique identifiers of the phone to look up a current price for the phone in a database or pricing model.
- the database or pricing model can be, for example, a local lookup table of common devices and/or a remotely hosted database or web service to which the kiosk 100 can transmit information about an electronic device and receive a current market value or offer price for the electronic device.
- the user may be presented with the offer price via the display screen 104.
- the kiosk 100 can verify the user's identity and/or perform other fraud prevention measures as described above with reference to Figure 2B. Once these steps have been satisfactorily completed, the inspection tray 212 rotates further aft as shown in Figure 7C causing the mobile phone 210 to slide off of the aft portion of the inspection tray 212 and into a chute 792 leading to a storage bin 794. It will be noted that the forward portion of the inspection tray 212 includes a skirt 796 that blocks users from reaching under the inspection tray 212 and into the storage bin 794 when the access door 112 is open and the inspection tray 212 is in the position shown in Figure 7B.
- the kiosk 100 can provide payment of the purchase price to the user or the kiosk 100 can retain the phone and facilitate remunerating the user as described herein.
- payment can be made in the form of cash dispensed from the payment outlet 110.
- the user can receive remuneration for their mobile phone 210 in various other ways.
- the user can be paid via a redeemable cash voucher, a coupon (e.g., a coupon for purchasing another mobile phone), an e-certificate, a gift code, a prepaid card, etc., that is dispensed from the kiosk 100; or the kiosk 100 can implement payment via a gift code, redeemable voucher, coupon, e-certificate, etc., that is sent to the user via email, text, or other form of electronic message.
- a redeemable cash voucher e.g., a coupon for purchasing another mobile phone
- an e-certificate e.g., a gift code, a prepaid card, etc.
- the kiosk 100 can implement payment to the user via a wired or wireless monetary deposit via the kiosk 100 to an electronic account (e.g., a bank account, a credit account, a loyalty account, an online commerce account, mobile wallet, etc.) via, e.g., PayPal, Venmo, etc., or with Bitcoin, etc.
- an electronic account e.g., a bank account, a credit account, a loyalty account, an online commerce account, mobile wallet, etc.
- PayPal PayPal, Venmo, etc., or with Bitcoin, etc.
- the price offered to the user for the mobile phone 210 can be a price quote or a range of price quotes.
- the kiosk 100 can provide the user with a range of price quotes for the mobile phone 210, with the final price paid for the phone depending on the outcome of a subsequent evaluation of the mobile phone 210 by a human operator at a remote facility.
- the highest price quote may be based on the human inspection confirming that the phone 210 is in the same condition that was determined by the kiosk 100, whereas a lower price quote may be based on the human inspection determining that the phone 210 is in worse condition (e.g., more damaged) than was initially determined by the kiosk 100.
- the kiosk 100 receives the mobile phone 210 but user is not paid for the phone immediately by the kiosk 100. Instead, after the kiosk operator has retrieved the mobile phone 210 from the kiosk 100 and the phone has undergone a human inspection to confirm condition, then the kiosk 100 can retain the phone and facilitate remunerating the user as described herein or the user can be paid the final price based on condition (e.g., the high quote or the low quote) by, e.g., a mailed check, or by any number of different methods of electronic payment including, e.g., sending of an e-certificate, gift code, coupon, redeemable voucher, etc. via email, text or other form of electronic message, or via a wired or wireless monetary deposit to an electronic account (e.g., a bank account, a credit account, a loyalty account, an online commerce account, mobile wallet, etc.).
- an electronic account e.g., a bank account, a credit account, a loyalty account, an online commerce account, mobile wallet, etc.
- a user may just leave their mobile phone 210 in the kiosk 100 and simply walk away without completing the transaction. In such instances, it may be undesirable to move the mobile phone 210 into the bin 794 or otherwise retain the mobile phone 210 in the kiosk 100 because then a service person may have to come out to the kiosk 100 and manually retrieve the phone 210 from the bin 794 to return it to the user.
- some embodiments of the drive system of the inspection tray 212 can be configured to move the inspection tray 212 from the position shown in Figure 7B back to the position shown in Figure 7A so fast that it throws the phone 210 out of the kiosk 100 and onto the adjacent floor space (the kiosk access door 112 will of course be open during this procedure).
- the kiosk 100 can include two or more storage bins for storing mobile phones of different types and/or for storing phones that may require different types of post-receipt processing.
- the storage bin 794 can be a first storage bin used to store mobile phones that will be collected from the kiosk and undergo a normal processing procedure for resale, and the kiosk 100 can include a second storage bin (not shown) that receives mobile phones that may require some type of special processing or evaluation. Placing phones in this second type of storage bin enables a human operator to quickly access such phones if needed for evaluation, reporting, etc.
- the chute 792 can include two outlet paths and a deflector (not shown) or similar device to direct mobile phones into the appropriate storage bin.
- the foregoing processes are but some examples of ways in which the kiosk 100 can be used to purchase, recycle, or otherwise process consumer electronic devices such as mobile phones. Additionally, it should be understood that the configuration of the kiosk 100 described above is but one example of a suitable mobile device evaluation, purchasing, and/or recycling system that can be used with embodiments of the present technology. Accordingly, other embodiments of the present technology can use other systems without departing from the present disclosure.
- kiosk 100 and various embodiments thereof can also be used in a similar manner for recycling virtually any consumer electronic device, such as MP3 players, tablet computers, laptop computers, e-readers, PDAs, Google® GlassTM, smartwatches, and other portable or wearable devices, as well as other relatively non-portable electronic devices such as desktop computers, printers, televisions, DVRs, gaming devices, entertainment or other digital media on CDs, DVDs, Blu-ray, etc.
- the kiosk 100 in various embodiments thereof can similarly be used by others, such as store clerk, to assist consumers in recycling, selling, exchanging, etc., their electronic devices.
- FIG 8 provides a schematic representation of an architecture of the kiosk 100 in accordance with embodiments of the present technology.
- the kiosk 100 includes a suitable processor or CPU 402 that controls operation of the kiosk 100 as described above in accordance with computer-readable instructions stored on system memory 806.
- the processor 402 may be any logic processing unit, such as one or more CPUs, digital signal processors (DSPs), application-specific integrated circuits (ASICs), etc.
- the processor 402 may be a single processing unit or multiple processing units in an electronic device or distributed across multiple devices.
- the processor 402 is connected to the memory 806 and may be coupled to other hardware devices and high-speed peripherals internally, for example, with the use of a bus (e.g., a USB 3.0 hub 824, a PCI Express, or a Serial ATA bus, etc.).
- the processor 402 can include, by way of example, a standard personal computer (PC) (e.g., a Dell® Optiplex® 701 OPC); or other type of embedded computers running any suitable operating system, such as Windows® (e.g., Windows 8 Pro operating system), Linux®, AndroidTM, iOS®, or an embedded real-time operating system.
- the processor 402 can be a small form factor PC with integrated hard disk drive (HDD) or solid-state drive (SSD) and USB or other ports to communicate with other components of the kiosk 100.
- the processor 402 can include a microprocessor with a standalone motherboard that interfaces with a separate HDD.
- the memory 806 can include read-only memory (ROM) and random access memory (RAM) or other storage devices, such as disk drives or SSDs, that store the executable applications, test software, databases, and/or other software required to, for example, control kiosk components, process electronic device information and data (to, e.g., evaluate device make, model, condition, pricing, etc.), and communicate and exchange data and information with remote computers and other devices, etc.
- Program modules can be stored in the system memory 806, such as an operating system, one or more application programs, other programs or modules and program data.
- the memory 806 may also include a web browser for permitting kiosk 100 to access and exchange data with websites over the internet.
- the processor 402 can provide information and instructions to kiosk users via the display screen 104 and/or an audio system (e.g., a speaker) 820.
- the processor 402 can also receive user inputs via, e.g., a touch screen associated with the display screen 104 and/or, in some embodiments, a keypad 814 with physical keys, and/or a microphone 816.
- the processor 402 can receive personal identification and/or biometric information associated with users via the ID reader 108 (e.g., a driver's license reader/scanner), one or more of the external cameras 106, and/or the fingerprint reader 214.
- the ID reader 108 e.g., a driver's license reader/scanner
- the processor 402 can also receive information (such as user identification and/or account information) via a card reader 818 (e.g., a debit, credit, or loyalty card reader having, e.g., a suitable magnetic stripe reader, optical reader, etc.).
- the processor 402 can also control operation of the label dispenser 116 and systems for providing remuneration to users, such as the payment (e.g., cash) dispenser 110 and/or a receipt or voucher printer and its associated dispenser 1 14.
- the processor 402 can also control operation of the electronic, optical, and electromechanical systems the kiosk 100 includes for electrically, visually, and/or physically analyzing electronic devices placed in the kiosk 100, and/or information displayed on such devices, for purchase or recycling.
- Such systems can include: one or more internal cameras (e.g., the camera 325) for imaging and visual inspection of electronic devices for, e.g., determining external dimensions and/or determining condition, such as whether and to what extent the LCD display of the mobile phone may be cracked, and/or for performing OCR of information displayed on electronic devices in conjunction with an OCR system 807.
- Such systems can also include the electrical connectors 474a-c (e.g., USB connectors) for, e.g., powering up mobile phones and other electronic devices and performing electronic inspections.
- the processor 402 can also be operably connected to the connector carrier 478 to control dispensing of the connectors 474a-c, and to the motors 340 and 354 to control movement of the inspection tray 212 and the pusher member 322, respectively, as described in detail above.
- the kiosk 100 further includes a plurality of mechanical components 822 that are electronically actuated for carrying out the various functions of the kiosk 100 during operation.
- the mechanical components 822 can include, for example, the inspection area access door 112 ( Figure 1A).
- the kiosk 100 further includes power 404, which can include battery power and/or facility power for operation of the various electrical components associated with kiosk operation.
- the kiosk 100 further includes a network connection 812 (e.g., a wired connection, such as an Ethernet port, cable modem, FireWire cable, Lightning connector, USB port, etc.) suitable for communication with, e.g., all manner of processing devices (including remote processing devices) via a communication link 808, and a wireless transceiver 813 (e.g., including a Wi-Fi access point; Bluetooth transceiver; near field communication (NFC) device; wireless modem or cellular radio utilizing GSM, CDMA, 3G, 4G, and/or 5G technologies; etc.) suitable for communication with, e.g., all manner of processing devices (including remote processing devices) via the communication link 808 and/or directly via, e.g., a wireless peer-to-peer connection.
- a network connection 812 e.g., a wired connection, such as an Ethernet port, cable modem, FireWire cable, Lightning connector, USB port, etc.
- a wireless transceiver 813 e
- the wireless transceiver 813 can facilitate wireless communication with electronic devices, such as a mobile device 810 (e.g., the mobile phone 210) for, e.g., wireless evaluation of the mobile device via, e.g., a mobile application loaded on the device.
- a mobile device 810 e.g., the mobile phone 2
- Such communication with the mobile device 810 can occur when the device is in the proximity of the kiosk 100 (e.g., in or near the inspection area 216) or when the device is remote from the kiosk.
- the kiosk 100 can include other components and features that may be different from those described above, and/or one or more of the components and features described above may be omitted.
- the electronic device 810 is depicted as a handheld device, e.g., the mobile phone 210.
- the electronic device 810 can be other types of electronic devices including, for example, other handheld devices; PDAs; MP3 players; tablets, notebooks and laptop computers; e-readers; cameras; desktop computers; TVs; DVRs; game consoles; Google® GlassTM; smartwatches; etc.
- the electronic device 810 can include one or more features, applications, and/or other elements commonly found in smartphones and other known mobile devices.
- the electronic device 810 can include a CPU and/or a graphics processing unit (GPU) 834 for executing computer-readable instructions stored on memory 836.
- the electronic device 810 can include an internal power source or battery 832, a dock connector 846, a USB port 848, a camera 840, and/or well-known input devices, including, for example, a touch screen 842, a keypad, etc.
- the electronic device 810 can also include a speaker 844 for two-way communication and audio playback.
- the electronic device 810 can include an operating system (OS) 831 and/or a device wireless transceiver that may include one or more antennas 838 for wirelessly communicating with, for example, other electronic devices, websites, and the kiosk 100.
- OS operating system
- a device wireless transceiver that may include one or more antennas 838 for wirelessly communicating with, for example, other electronic devices, websites, and the kiosk 100.
- Such communication can be performed via, e.g., the communication link 808 (which can include the internet, a public or private intranet, a local or extended Wi-Fi network, cell towers, the plain old telephone system (POTS), etc.), direct wireless communication, etc.
- POTS plain old telephone system
- FIG. 9 is a schematic diagram of a suitable network environment for implementing various aspects of an electronic device recycling system 900 configured in accordance with embodiments of the present technology.
- a plurality of the kiosks 100 can exchange information with one or more remote computers (e.g., one or more server computers 904) via the communication link 808.
- the communication link 808 can include a publicly available network (e.g., the internet with a web interface), a private communication link, such as an intranet or other network, can also be used.
- the individual kiosks 100 can be connected to a host computer (not shown) that facilitates the exchange of information between the kiosks 100 and remote computers, other kiosks, mobile devices, etc.
- the server computer 904 can perform many or all of the functions for receiving, routing, and storing of electronic messages, such as web pages, audio signals, and electronic images necessary to implement the various electronic transactions described herein.
- the server computer 904 can retrieve and exchange web pages and other content with an associated database or databases 906.
- the database 906 can include information related to mobile phones and/or other consumer electronic devices. Such information can include, for example, make, model, serial number, IMEI number, carrier plan information, pricing information, owner information, etc.
- the server computer 904 can also include a server engine 908, a web page management component 910, a content management component 912, and a database management component 914.
- the server engine 908 can perform the basic processing and operating system level tasks associated with the various technologies described herein.
- the web page management component 910 can handle creation and/or display and/or routing of web or other display pages.
- the content management component 912 can handle many of the functions associated with the routines described herein.
- the database management component 914 can perform various storage, retrieval, and query tasks associated with the database 906, and can store various information and data such as animation, graphics, visual and audio signals, etc.
- the kiosks 100 can also be operably connected to a plurality of other remote devices and systems via the communication link 808.
- the kiosks 100 can be operably connected to a plurality of user devices 918 (e.g., PCs, laptops, handheld devices, etc.) having associated browsers 920.
- the kiosks 100 can each include wireless communication facilities for exchanging digital information with wireless-enabled electronic devices, such as the electronic device 810 (e.g., the mobile phone 210).
- the kiosks 100 and/or the server computer 904 are also operably connectable to a series of remote computers for obtaining data and/or exchanging information with necessary service providers, financial institutions, device manufactures, authorities, government agencies, etc.
- the kiosks 100 and the server computer 904 can be operably connected to one or more cell carriers 922, one or more device manufacturers 924 (e.g., mobile phone manufacturers), one or more electronic payment or financial institutions 928, one or more databases (e.g., the GSMA IMEI Database, etc.), and one or more computers and/or other remotely located or shared resources associated with cloud computing 926.
- the financial institutions 928 can include all manner of entities associated with conducting financial transactions, including banks, credit/debit card facilities, online commerce facilities, online payment systems, virtual cash systems, money transfer systems, etc.
- the kiosks 100 and the server computer 904 can also be operably connected to a resale marketplace 930 and a kiosk operator 932.
- the resale marketplace 930 represents a system of remote computers and/or services providers associated with the reselling of consumer electronic devices through both electronic and brick and mortar channels. Such entities and facilities can be associated with, for example, online auctions for reselling used electronic devices as well as for establishing market prices for such devices.
- the kiosk operator 932 can be a central computer or system of computers for controlling all manner of operation of the network of kiosks 100.
- Such operations can include, for example, remote monitoring and facilitating of kiosk maintenance (e.g., remote testing of kiosk functionality, downloading operational software and updates, etc.), servicing (e.g., periodic replenishing of cash and other consumables), performance, etc.
- the kiosk operator 932 can further include one or more display screens operably connected to receive images from one or more cameras located at each of the kiosks 100 (e.g., one or more of the cameras 106 and 325). This remote viewing capability enables operator personnel to verify user identification and/or make other visual observations at the kiosks 100 in realtime during transactions. This can include remote evaluation of images of an electronic device by a remote operator to grade the physical condition of the device.
- aspects of the present technology are described in the general context of computer-executable instructions, such as routines executed by a general-purpose data processing device, e.g., a server computer, wireless device, or personal computer.
- a general-purpose data processing device e.g., a server computer, wireless device, or personal computer.
- PDAs personal digital assistants
- wearable computers all manner of cellular or mobile phones (including Voice over IP (VoIP) phones), dumb terminals, media players, gaming devices, multi-processor systems, microprocessor-based or programmable consumer electronics, set-top boxes, network PCs, mini-computers, mainframe computers, and the like.
- PDAs personal digital assistants
- VoIP Voice over IP
- dumb terminals media players, gaming devices, multi-processor systems, microprocessor-based or programmable consumer electronics, set-top boxes, network PCs, mini-computers, mainframe computers, and the like.
- the terms "computer,” “server,” “host,” “host system,” and the like are generally used interchange
- FIGs 10 and 1 1 are isometric views of a wireless charger 1010 mounted to or otherwise integrated into a structure 1000 and a structure 1100, respectively, in accordance with embodiments of the present technology.
- the structure 1000 can be an inspection tray that is part of a kiosk, such as the inspection tray 212 of the kiosk 100 described above.
- one or more wireless chargers 1010 can be mounted to the structure 1100 which can be, for example, a standalone table or a piece of furniture such as a countertop, coffee table, desk, couch, etc.
- the structure 1100 can be placed in a publicly accessible area or establishment.
- the structure 1100 can be a table at a restaurant, coffee shop, etc.
- the wireless charger 1010 can be mounted to an underside of the structures 1000 and 1100.
- the wireless charger 1010 can be placed within the surfaces of the structures 1000 and 1100 to prevent a dismantling of the wireless charger 1010. For example, if the wireless charger 1010 is mounted to an underside of the structures 1000 and 1100, the wireless charger can be removed from the structures 1000 and 1100.
- the structures 1000 and 1100 can have a surface that is thicker than the thickness of the wireless charger.
- the wireless charger 1010 can be added to an existing structure, such as an existing kiosk 100, or an existing table 1100, countertop, etc.
- Structures 1000, 1100 can accommodate multiple wireless chargers 1010, as seen in Figure 11.
- a hardware or a software processor e.g., the processor 402 in Figures 4B and 8, can cause the multiple wireless chargers 1010 to wirelessly connect to a mobile phone or other electronic device 1020 ("device 1020"), determine which wireless charger receives the strongest signal from the device, and use the wireless charger receiving the strongest signal to communicate with and charge the device.
- device 1020 mobile phone or other electronic device 1020
- Having multiple wireless chargers 1010 enables the structures 1000, 1 100 to charge large or small devices placed anywhere on the surface of the structures 1000, 1100. Further, having multiple chargers 1010 enables multiple people sitting at, for example, the structure 1100 to charge their devices.
- the wireless charger 1010 can be a Qi wireless charger and can be the same as, or at least similar to, the wireless charger 222 described above. In other embodiments, the wireless charger 1010 can be other types of wireless chargers.
- the wireless charger 1010 coupled to the structure 1100 can communicate with the device 1020 directly or indirectly.
- the wireless charger 1010 can cause the device 1020 to display messages to the user, such as informing the user of a price for the device 1020, and asking the user whether the user wants to sell the device.
- the wireless charger 1010 can communicate with a processor associated with a third device, such as a cloud computer or a local computer proximate to the structure 1 100, which, in turn, can cause the device 1020 to display messages to the user.
- a camera 1130 mounted on a ceiling above the structure 1100, can record images of the display of the device 1020.
- the camera 1130 can be in communication with a processor, e.g., the processor 402 in Figures 4B and 8, which can use an OCR system to recognize the information displayed on the device 1020, such OCR systems described in concurrently filed U.S. Patent Application (attorney docket no. 11 1220-8059. US01 ) and U.S. Provisional Patent Application No. 63/1 16,020, filed November 19, 2020 (attorney docket no. 11 1220-8059. US00).
- the processor can be associated with a third device such as a cloud computer or a local computer.
- a mobile phone or other electronic device (“device”) 1020 is in proximity to the wireless charger 1010, such as laying on the structure 1000, 1 100
- the device 1020 and the wireless charger 1010 can engage if the device 1020 is equipped with an internal wireless charging circuit.
- the wireless charger 1010 can be activated under various conditions such as whenever the device 1020 is placed in proximity to the wireless charger 1010.
- the wireless charger 1010 can be associated with a proximity sensor 1030 that detects a presence of the device 1020.
- the proximity sensor 1030 can be a Hall effect sensor, an ultrasonic sensor, a capacitive sensor, or other sensors known in the art.
- the wireless charger 1010 can activate after the user indicates that they want to sell the device 1020, and the wireless charger 1010 can provide a timed charge, such as up to five minutes.
- the user can place the device 1020 on the structure 1000, 1100, or can make a selection at the kiosk 100 or at the device 1020, as described in the following examples.
- the structure 1000, 1100 can have the proximity sensor 1030 that detects a presence of the device 1020. Upon detecting the presence of the device 1020, the proximity sensor can activate the wireless charger 1010.
- the wireless charger 1010 can activate after the user places the device 1020 on the inspection tray 1000 for a predetermined amount of time, such as 30 seconds.
- the user can make a selection via the kiosk 100 to indicate that the user is interested in selling the device 1020.
- the user can make a selection via the device 1020, such as activating an appropriate display that indicates to the kiosk 100 that the user is interested in selling the device.
- the kiosk 100 can understand the device display using the OCR system.
- the device 1020 can use a wireless charging message to provide information about the device 1020 to a system configured to purchase the device 1020, such as the kiosk 100.
- the wireless charging message can comply with a protocol such as a wireless charging protocol, 3GPP/LTE standard, 3GPP/5G standard, etc.
- the wireless charging message sent from the device 1020 to the system can be part of a mandatory message exchange during a protocol initiation between the device 1020 and the system.
- the wireless charging message can be part of a header packet initiating the wireless charging protocol.
- the header packet of the wireless charging protocol sent from the device 1020 to the system can include a unique identifier of the device 1020.
- the unique identifier of the device 1020 prevents the user from placing an expensive device on the structure 1000, 1100 for evaluation and switching the expensive device with a less expensive device prior to the device being deposited with the kiosk 100.
- the wireless charger 1010 can require the header packet including the unique identifier every time the device 1020 is placed in the inspection tray 1000 or on the table 1100.
- the wireless charger 1010 can detect a device swap if at any point in the evaluation process the unique identifier detected in the header packet received from the device 1020 changes from the unique identifier initially detected when charging was initiated. Even if the device 1020 is out of power, the device 1020 can be activated through the wireless charger 1010 to obtain necessary information, as described herein.
- the device 1020 can send information to the wireless charger 1010 that identifies the manufacturer of the wireless charger on the device 1020.
- the wireless charging protocol can include packets sent by the device 1020 that contain a wireless charger identifier (ID) that identifies the manufacturer of the device's wireless charger.
- ID wireless charger identifier
- the manufacturer of the wireless charger can in turn be used to uniquely identify the make of the device 1020. For example, if the device 1020 is a Google® device, it may not specify that it is a Google® device; however, all Google® devices can have a Tl wireless charger. Consequently, if the manufacturer of the wireless charger on the device 1020 is Tl, the system can determine that the device 1020 is a Google® device.
- the wireless charger ID can specify the manufacturer of the wireless charger as Apple®
- the wireless charger ID can specify the wireless charger as Samsung.
- a hardware or software processor e.g., the processor 402 in Figures 4B and 8 associated with the wireless charger 1010 can infer and determine the make of the device 1020 based on the information packet from the device 1020. Based on the make of the device 1020, the processor can offer a price estimate to the user. To provide a more accurate price, the processor can obtain additional information about the device 1020, such as the model of the device, the memory capacity of the device, the carrier, the condition of, e.g., the device display screen, etc. The processor can obtain the needed information in several ways as described below.
- the processor associated with the wireless charger 1010 can provide instructions to the user to guide the user in selecting appropriate menus on the device 1020 so that the device 1020 provides the additional information to the processor, such as by the device 1020 displaying the additional information.
- the instructions can be provided to the user via, e.g., a user interface display, such as the display screen 104 of the kiosk 100 described above or via the display of the device 1020.
- the instructions can guide the user to select the appropriate menus such as "select the following menus Settings>About Phone.”
- the processor using one or more cameras (e.g., the camera 325 in the inspection area 216 as described above with reference to Figure 3A, or the camera 1130 in Figure 11 ), can record the additional information shown on the device 1020 display and can extract the needed information from the recording using OCR.
- the processor can determine a cable that can connect to the device 1020, as described above in reference to Figure 4A. The user can then connect the cable to the device 1020 and the processor associated with the wireless charger 1010 can obtain the additional information as described above.
- one or more cameras positioned above the structure 1000 can record images of the device 1020.
- the processor associated with the wireless charger 1010 can determine width and height of the device 1020 as well as shape of a curvature of a corner of the device 1020. For example, Apple® devices, such as iPhones®, have a particular corner curvature whereas Android® devices, and Microsoft® devices, tend to have sharper corners than iPhones®.
- the processor can determine the make and/or model of the device using visual identification (ID). Further, the processor can determine a cable that can connect to the device 1020, which can obtain the additional information.
- ID visual identification
- the device 1020 can send information identifying the make and model of the device 1020 to the wireless charger 1010.
- the wireless charging protocol can include packets containing a wireless power ID, and packets containing an extended ID.
- the wireless power ID can include the make of the device 1020, such as Apple®.
- the extended ID can include the model of the device 1020 such as an Apple® iPhone X® made in 2020.
- the processor can offer a more accurate price estimate to the user than the price estimate based solely on the make of the device. For example, if the processor determines that the device is an Apple® phone, but does not know the model of the phone, the processor can offer a low price such as $30, because the device could be an iPhone 1 . However, if the processor determines that the device is an iPhone 11 , the processor can offer $100 for the phone.
- the device 1020 can wirelessly send additional information to the processor associated with the wireless charger 1010.
- the processor can obtain information using the wireless protocol, or the processor can obtain information through a NFC protocol.
- the NFC protocol can be communicated using dedicated NFC antennas, and/or the wireless charger 1010.
- the additional information can include:
- OS Operating System
- IMEI uniquely identifies the device 1020. Using the IMEI, the processor can determine whether the device 1020 is stolen and should not be sold. Based on all the information, the processor can produce a more accurate price quote for the device 1020 to the user.
- Figure 12 shows a flowchart of a process to evaluate a mobile phone or other electronic device and present a price quote to a user in accordance with embodiments of the present technology.
- the kiosk 100 in Figure 1 can evaluate the device 1020 using the front-facing camera 106 shown in Figure 1.
- the kiosk 100 can instruct the user to bring up a unique identifier of the device 1020, such as the IMEI number, MEID number, serial number, etc., on the display of the device, and point the unique identifier at the front-facing camera 106 or otherwise position the unique identifier in the field of view of the camera 106.
- a unique identifier of the device 1020 such as the IMEI number, MEID number, serial number, etc.
- the camera 106 captures an image of the unique identifier, and the kiosk 100 evaluates the image (via, e.g., OCR, a barcode reader, etc.) to obtain the unique identifier.
- the kiosk 100 can instruct the user to dial a particular number on the device 1020, such as "*#06#", which causes the device to display the IMEI number (which may be displayed as a barcode).
- the user can be instructed to bring up the about page of the device, which can include the IMEI or other unique identifier.
- the kiosk 100 can communicate the instructions to the user through the kiosk display 104, or by causing the display of the device 1020 to show instructions to the user.
- the kiosk 100 can determine, e.g., the make and/or model of the device, and can present a price range to the user (e.g., a high price and a low price).
- the high price can be based on a device in very good condition
- the low price can be based on a device in poor (e.g., damaged) condition.
- the user can choose to accept the low price of the price range without waiting, or the user can wait for the kiosk 100 to perform a more detailed inspection of the device 1020 and receive a higher price.
- the user can also choose to terminate the transaction by walking away from the kiosk 100. If the user decides to continue with the transaction, the user can place the device 1020 on the inspection tray 212 in Figure 2A of the kiosk 100 so that the kiosk 100 can proceed with a more detailed inspection as described herein.
- a processor associated with the wireless charger 1010 of Figures 10 and 11 can obtain the necessary information to evaluate the device completely wirelessly, without having to connect the device 1020 to a cable.
- the processor can determine whether the device 1020 supports wireless charging. To determine whether the device 1020 supports wireless charging, the processor can instruct the wireless charger 1010 to send an initial message according to a wireless protocol (e.g., a Qi wireless protocol) to the device 1020. If the device 1020 responds to the initial message, the processor can determine that the device 1020 supports wireless charging.
- a wireless protocol e.g., a Qi wireless protocol
- the processor can perform the visual ID to obtain the make and/or model of the device 1020 as described above.
- the processor can access a database storing information as to whether a particular make and/or model of device supports wireless charging. Based on the information from the database, the processor can determine whether the device 1020 supports wireless charging.
- the processor can perform a visual ID to determine the make and/or model of the device 1020. Based on the device's 1020 make and/or model, the processor can present a cable to the device, and attempt to obtain necessary information, such as make, model, I MEI, carrier, and memory capacity, through the cable as described above. If the user refuses to connect the cable to the device 1012, the processor can proceed to step 1230. If the user allows the cable to connect to the device 1020, the processor can obtain the necessary information through the cable by performing an electrical inspection and can proceed to step 1220, described herein. Before or after performing the step 1220, the processor can perform a visual inspection, as described herein. Prior to performing the visual inspection, the processor can ask the user whether the user is wi Hi ng to wait for the visual inspection because the price might increase in response to the visual inspection.
- the processor can perform step 1230, and can message the user to charge the device and then bring the device back for evaluation.
- the processor can determine whether the device is charged. To determine whether the device 1020 is charged, the processor can instruct the wireless charger 1010 to send an initial message according to the wireless protocol to the device 1020. If the device 1020 responds to the initial message, the processor can determine that the device 1020 is charged.
- the processor can ask (via, e.g., an associated user interface display) if the user wants to wait a few minutes for charging.
- the processor can explain to the user that the wait is short, about 3 minutes, and is needed to make sure that the device 1020 is not stolen. If the user does not want to wait a few minutes for charging, the processor can proceed to steps 1260, 1270, or 1280.
- step 1280 the processor can refuse to purchase the device 1020 if the device is not powered, because the device 1020 may be stolen. Without powering the device 1020, obtaining the device's unique identifier (UID), and checking whether the UID is stolen, the processor cannot determine whether the device 1020 is available for sale.
- UID device's unique identifier
- the processor can perform a visual ID of the device 1020. Based on the make and/or model of the device 1020, the processor can offer a purchase price for the device 1020 that represents a low bound of a price range associated with device 1020. For example, the price range for the device 1020 is $45 for a device in poor condition and $150 for a device in excellent condition. The processor can offer $45 to the user if the user does not want to wait to power the device, or if the device cannot be powered. [0107] If the user accepts the offer, in step 1290, the processor can accept the device 1020.
- kiosk 100 in Figure 2A can slide the device into the chute 792 leading to the storage bin 794, as described above with reference to Figure 7C, and initiate, otherwise cause payment to be made to the user for the device 1020, or the kiosk 100 can retain the device 1020 and facilitate remunerating the user as described herein. If the user does not accept the offer, in step 1295, the transaction between the user and the kiosk 100 and/or the structure 1100 terminates.
- the processor can perform visual ID of the device 1020 to determine make and/or model of the device 1020. Based on the make and model of the device 1020, the processor can determine whether the device 1020 is expensive and likely to be stolen. The processor can make the determination by accessing a database containing a list of devices and prices, and/or containing a list of stolen devices. If the device is expensive and likely to be stolen, the processor can attempt to power the device 1020 in step 1205. If the device is not expensive and not likely to be stolen, the processor can proceed to step 1270, and provide a price.
- the processor can reach step 1205 if in step 1250 the user affirms that the user can wait for charging, or if in step 1260 the processor determines that the device 1020 is expensive and might be stolen.
- the processor can attempt to power the device 1020 using, e.g., the wireless charger 1010. Wireless charging of the device 1020 may be unsuccessful if the wireless charger on the device 1020 is broken. If the wireless charging is unsuccessful, the processor can proceed to steps 1270 and 1280, as described above.
- the processor can power the device 1020 via the wireless charger 1010.
- the processor can obtain information from the wireless charger 1010 automatically, in step 1235, or in a manual way, in step 1245, as described above.
- the processor can obtain various information from the wireless charger 1010 as described herein. For example, the processor can obtain the make, the model, the carrier, memory capacity, and/or IMEI of the device 1020, etc., from the wireless charger 1010.
- the processor can be operably connectable (via, e.g., a wired or wireless connection) to an NFC antenna 1040 that can be embedded in or otherwise mounted to the structure 1000 (e.g., to the underside of an inspection tray) in Figure 10, or in the structure 1100 (e.g., a table) in Figure 1 1 .
- the NFC antenna 1040 associated with the processor can communicate with an NFC antenna 1040a contained in the device 1020 to obtain information about the device, without the user having to do anything other than placing the device in proximity to the embedded NFC antenna 1040.
- the device NFC antenna 1040a can communicate information about the device 1020 to the NFC antenna 1040, where the information can include the make, model, carrier, capacity, etc.
- the NFC communication between can enable two electronic devices to communicate over a distance of 4 cm (1 .5 inches) or less.
- the NFC communication can use any of a set of NFC communication protocols such as ISO/IEC 18092, ISO/IEC 21481 , and/or NFC protocols defined by associations such as GSMA, StoLPaN, NFC forum, etc.
- the processor can guide the user to provide additional information to the processor in step 1245.
- the processor can instruct the user how to navigate menus on the device 1020 so that the device 1020 can display information about the device.
- the cameras associated with the processor can capture an image of the device display and perform OCR to extract the device information.
- the processor can instruct the user to dial a particular number, such as "*#06#".
- the processor can instruct the user to place the device 1020 on the structure 1100 (or on the inspection tray 212 — see Figure 2A) with the display side of the device 1020 facing the structure 1100 (or facing the inspection tray 212), so that the camera 1 130 in Figure 11 (or the camera 325 in Figure 3A) can read the back of the device 1020 because, in some embodiments, the device 1020 can have a unique identifier, such as the IMEI number, printed in small text on the back of the device 1020.
- a unique identifier such as the IMEI number
- the user may be able to have a video call, such as a Skype/Zoom call, with tech support where a remote agent can turn on both the external camera 106 in Figure 1 to see the user's face, and/or the internal camera 325 to see how the user is interacting with the device 1020 in the kiosk 100.
- a remote agent can inform the user how to interact with the device display.
- the remote agent can see the user's finger in relation to the device 1020 and inform the user to, for example, "move to the right and click the app with the green icon.”
- the remote agent can be a chatbot or artificial intelligence.
- the remote agent can interact with the user using video, audio, and/or text, provided by the kiosk 100.
- the processor can obtain information via a cable.
- the kiosk 100 can present the cable to connect to the device 1020, as described herein.
- the processor can obtain a list of stolen devices including the UIDs of the stolen devices.
- the processor can track whether a UID of the device 1020, such as the IMEI number, is contained in the list. If the UID of the device 1020 is in the list of stolen devices, in step 1255, the processor can refuse to accept the device 1020.
- the processor further flags a location of the kiosk in a record of a stolen device in a database that contains the UIDs of stolen devices. If the UID of the device 1020 is not in the list of stolen devices, the processor, in step 1265, can present the purchase price for the device 1020 that has been determined based on the information obtained, in step 1225, from the device 1020.
- the processor can further visually inspect the device 1020 for cracks or other damage to the display screen (LCD), as well as cracks off of the display screen, as described herein. After the inspection and gathering device information, the processor can offer an accurate price for the device 1020.
- LCD display screen
- the processor can present a price to the user based on the information gathered and without performing the visual inspection, and suggest that the price can increase if the user is willing to wait for the visual inspection to be performed. If the user accepts the presented price, the processor does not perform the visual inspection, accepts the device as described herein, and facilitates remuneration to the user. If the user indicates that the user is willing to wait, the processor can perform the visual inspection, as described herein, and based on the additional information obtained through the visual inspection, can offer the final price to the user.
- the processor can perform the visual inspection as described herein before or after step 1220.
- the processor can gather information about successfully completed transactions where the user accepted the offer, and transactions where the user did not accept the offer or did not even proceed to the step to view the offer.
- the processor can determine at which of the steps 1200-1290 a large number of users terminated the transaction. A large number of users can be at least 20% of all the users that terminated the transaction. For example, the processor can determine that a large number of users terminated the transaction in step 1210 when the cable was presented due to privacy concerns. As a result, the processor can replace step 1210 with steps 1270 and 1290.
- the processor can determine that a large number of users terminated the transaction in step 1245 when they had to manually navigate the device 1020. As a result, the processor can eliminate the manual step 1245, obtain the information that is available through the automatic process 1234, and provide a price based on the obtained information.
- a non-transitory computer-readable medium can store instructions described herein, which when executed by at least one computing device, can perform a method as generally shown and described herein and equivalents thereof.
- aspects of the invention can be embodied in a special purpose computer or data processor that is specifically programmed, configured, or constructed to perform one or more of the computer-executable instructions explained in detail herein. While aspects of the present technology, such as certain functions, are described as being performed exclusively on a single device, the present technology can also be practiced in distributed environments where functions or modules are shared among disparate processing devices, which are linked through a communications network, such as a Local Area Network (LAN), Wide Area Network (WAN), or the internet. In a distributed computing environment, program modules may be located in both local and remote memory storage devices.
- LAN Local Area Network
- WAN Wide Area Network
- program modules may be located in both local and remote memory storage devices.
- aspects of the present technology may be stored or distributed on tangible computer-readable media, including magnetically or optically readable computer discs, hard-wired or preprogrammed chips (e.g., EEPROM semiconductor chips), nanotechnology memory, biological memory, or other data storage media.
- computer implemented instructions, data structures, screen displays, and other data under aspects of the present technology may be distributed over the internet or over other networks (including wireless networks), on a propagated signal on a propagation medium (e.g., an electromagnetic wave(s), a sound wave, etc.) over a period of time, or provided on any analog or digital network (packet switched, circuit switched, or other scheme).
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Priority Applications (9)
Application Number | Priority Date | Filing Date | Title |
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JP2023511927A JP2023538905A (en) | 2020-08-17 | 2021-08-13 | Evaluation of electronic devices using wireless chargers |
CA3192237A CA3192237A1 (en) | 2020-08-17 | 2021-08-13 | Evaluating an electronic device using a wireless charger |
EP21769612.9A EP4196943B1 (en) | 2020-08-17 | 2021-08-13 | Evaluating an electronic device using a wireless charger |
CN202110944311.3A CN114078291A (en) | 2020-08-17 | 2021-08-17 | Evaluating electronic devices using optical character recognition |
CN202110945369.XA CN114155645A (en) | 2020-08-17 | 2021-08-17 | Self-service terminal for evaluating and purchasing used electronic equipment |
CN202221861013.4U CN218788211U (en) | 2020-08-17 | 2021-08-17 | Self-service terminal for recycling mobile equipment |
CN202121931731.XU CN218446729U (en) | 2020-08-17 | 2021-08-17 | Self-service terminal for recycling electronic equipment |
CN202121931846.9U CN217113409U (en) | 2020-08-17 | 2021-08-17 | Self-service terminal and non-transitory computer readable medium |
CN202110945919.8A CN114154652A (en) | 2020-08-17 | 2021-08-17 | Evaluating electronic devices using wireless chargers |
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US202063066794P | 2020-08-17 | 2020-08-17 | |
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US202063116007P | 2020-11-19 | 2020-11-19 | |
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US63/116,007 | 2020-11-19 |
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WO2022040668A1 (en) | 2022-02-24 |
US20240321033A1 (en) | 2024-09-26 |
WO2022040672A1 (en) | 2022-02-24 |
US12033454B2 (en) | 2024-07-09 |
US20220051507A1 (en) | 2022-02-17 |
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