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WO2016002000A1 - Dispositif de traitement d'informations, procédé de traitement d'informations et programme pour un dispositif de traitement d'informations - Google Patents

Dispositif de traitement d'informations, procédé de traitement d'informations et programme pour un dispositif de traitement d'informations Download PDF

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Publication number
WO2016002000A1
WO2016002000A1 PCT/JP2014/067468 JP2014067468W WO2016002000A1 WO 2016002000 A1 WO2016002000 A1 WO 2016002000A1 JP 2014067468 W JP2014067468 W JP 2014067468W WO 2016002000 A1 WO2016002000 A1 WO 2016002000A1
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WO
WIPO (PCT)
Prior art keywords
message
information
information processing
community
user
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Application number
PCT/JP2014/067468
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English (en)
Japanese (ja)
Inventor
大輔 望月
Original Assignee
楽天株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 楽天株式会社 filed Critical 楽天株式会社
Priority to JP2016530721A priority Critical patent/JP6307605B2/ja
Priority to PCT/JP2014/067468 priority patent/WO2016002000A1/fr
Publication of WO2016002000A1 publication Critical patent/WO2016002000A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F13/00—Interconnection of, or transfer of information or other signals between, memories, input/output devices or central processing units

Definitions

  • the present invention relates to a technical field of an information processing apparatus, an information processing method, and a program for an information processing apparatus for providing a service for exchanging messages.
  • Patent Document 1 discloses a system information providing system that provides a new user experience through an instant messaging application between terminals connected via a network.
  • the present invention has been made in view of such problems, and one example of the problem is that a user who has joined the community can easily grasp the flow of conversation in the community, and can send a message to other users.
  • An object of the present invention is to provide an information processing apparatus or the like that encourages participation of a service to be exchanged and can effectively use network resources.
  • the message group generating means for generating at least one message group from the messages stored in the storage means in the order of the posting time of the messages, and the user on the community page
  • the message group identification that identifies the message group that includes the message that the accessed user does not view from the generated message group based on the participation history information of the accessed user with respect to the community Means and said specific Message browsing auxiliary information generating means for acquiring information related to the received message group and generating message browsing auxiliary information based on the acquired information relating to the message group, and providing message browsing auxiliary information providing the generated message browsing auxiliary information Means.
  • the invention according to claim 2 is the information processing apparatus according to claim 1, further comprising keyword extraction means for extracting a keyword from the posted message, wherein the message group generation means is based on the extracted keyword. And generating a message group including at least one message.
  • the message group generation unit is configured to determine the posting time of the message and the message from the messages stored in the storage unit in the order of the posting time.
  • a message group including at least one message is generated based on an interval between posting times of the message different from the message and the posting time.
  • the message browsing auxiliary information generating means is included in the identified message group as message group information.
  • the feature keyword is acquired from the message corresponding to the user specified according to the number of posted messages included in the message group for each user corresponding to the message to be generated, and the message browsing auxiliary information is generated based on the acquired feature keyword It is characterized by doing.
  • the message browsing auxiliary information generating means is included in the identified message group as message group information. For each user corresponding to the message, a feature keyword is acquired from the message corresponding to the user, and message browsing auxiliary information is generated based on the acquired feature keyword.
  • the access time between the access to the community and the access end time at which the previous access has ended Based on an unread message specifying means for specifying an unread message posted to the accessed community during a period, and an access duration from the access time of accessing the community, the browsing amount for the access is estimated.
  • a message group that further includes: an amount estimation unit; and an unviewed message update unit that updates the unviewed message based on the estimated browse amount, wherein the message group specifying unit includes the updated unviewed message. It is characterized by specifying.
  • a message that the user is not browsing can be flexibly specified using the estimated browsing amount estimated according to the user's access duration.
  • the invention according to claim 7 is the information processing apparatus according to any one of claims 1 to 6, wherein the message browsing auxiliary information providing unit is configured to be within the community when the user accesses the community.
  • the generated message browsing assistance information is provided in accordance with the posting state.
  • the message browsing auxiliary information 40a is based on the information on the message group specified according to the situation such as when there is no room for checking an unviewed message, for example, when posting is frequently performed.
  • the contents of past posts that have been generated can be flexibly grasped according to the posting state in the community.
  • the invention according to claim 8 is the information processing apparatus according to any one of claims 1 to 6, wherein the message browsing auxiliary information providing unit is configured to determine the access time and the previous time when the user accessed the community. When the posting value of a message posted to the community between the access end time when the access is ended is equal to or greater than a threshold value, the generated message browsing auxiliary information is provided.
  • the message browsing auxiliary information providing unit detects a predetermined operation from a user who has accessed the community. In such a case, the generated message browsing assistance information is provided.
  • the invention according to claim 10 is an information processing apparatus in which a plurality of communities in which a plurality of users participate is registered, and messages posted from the respective users are sequentially displayed on the display screen for each of the communities.
  • a message group generation step of generating at least one message group from messages stored in the storage means in order of posting time when the messages are posted, and when the user accesses the community page A message group specifying step for specifying the message group including a message that the accessed user does not browse, based on participation history information of the accessed user with respect to the community; Identified
  • a message browsing auxiliary information generation step of acquiring information about the message group and generating message browsing auxiliary information based on the acquired information about the message group, and a message browsing auxiliary information providing step of providing the generated message browsing auxiliary information It is characterized by having.
  • the invention according to claim 11 is an information processing apparatus in which a plurality of communities in which a plurality of users participate is registered, and messages posted from the respective users are sequentially displayed on the display screen for each of the communities.
  • the message group generation means for generating at least one message group from the messages stored in the storage means in the order of the posting time when the message was posted.
  • a message group specifying means for specifying the message group that includes a message that is not browsed by the accessed user among the generated message groups, the specification
  • the Message browsing auxiliary information generating means for acquiring information related to the received message group, and generating message browsing auxiliary information based on the acquired information relating to the message group, and message browsing auxiliary information providing the generated message browsing auxiliary information It functions as a providing means.
  • users who access and participate in a community can easily grasp the flow of conversation in the community from the message group information of message groups including messages that are not viewed, and can easily post messages to the community.
  • the participation of a service for exchanging messages with other users is encouraged, and network resources can be used effectively.
  • 3 is a flowchart illustrating a subroutine of an operation example of message display control processing in the information processing server of FIG. 1. It is a schematic diagram which shows the example of a display screen of the terminal device of FIG. It is a schematic diagram which shows the example of a message in a community. 3 is a flowchart illustrating a subroutine of an operation example of message browsing auxiliary information generation processing in the information processing server of FIG. 1. It is a schematic diagram which shows the example of a display screen of the terminal device of FIG. It is a schematic diagram which shows the modification of the example of a display screen of FIG. It is a schematic diagram which shows the modification of the example of a display screen of FIG.
  • FIG. 1 is a schematic diagram illustrating a schematic configuration example of an information processing system 1 according to the present embodiment.
  • FIG. 2 is a schematic diagram illustrating an example of a community in a service provided by the information processing system 1.
  • the information processing system 1 includes an information processing server 10 (an example of an information processing device) for sequentially displaying messages posted from each user in a plurality of communities in which a plurality of users participate. Terminal devices 20 of users who participate in each community.
  • the information processing server 10 and the terminal device 20 can exchange data with each other via the network 3 using, for example, TCP / IP as a communication protocol.
  • the network 3 is constructed by, for example, the Internet, a dedicated communication line (for example, a CATV (Community Antenna Television) line), a mobile communication network (including the base station 5 and the like), a gateway, and the like.
  • the information processing server 10 is a computer that provides a service for users to exchange messages in each community. As shown in FIG. 2, a plurality of communities in which a plurality of users participate are registered in the information processing server 10. The user belongs to at least one community. The information processing server 10 performs display control for sequentially displaying messages posted from the terminal device 20 of each user on the display screen for each community.
  • the terminal device 20 is a computer for users belonging to the community to browse messages and post messages.
  • the terminal device 20 is a portable terminal such as a portable wireless phone or a tablet terminal including a personal computer or a smartphone.
  • the user uses the terminal device 20 to post a new message or image on a community page to which the user belongs, or browse a message or image posted in the past.
  • the information processing server 10 may have a computer function of a shopping site that is an electronic mall.
  • FIG. 3 is a block diagram illustrating an example of a schematic configuration of the information processing server 10.
  • FIG. 4 is a schematic diagram showing an example of data stored in the member information database.
  • FIG. 5 is a schematic diagram illustrating an example of data stored in the access history database.
  • FIG. 6 is a schematic diagram illustrating an example of data stored in the posting history database.
  • FIG. 7 is a schematic diagram illustrating an example of data stored in the dictionary database.
  • the information processing server 10 includes a communication unit 11, a storage unit 12, an input / output interface unit 13, and a system control unit 14.
  • the system control unit 14 and the input / output interface unit 13 are connected via a system bus 15.
  • the communication unit 11 is connected to the network 3 and controls the communication state with each terminal device 20.
  • the storage unit 12 is configured by, for example, a hard disk drive, a silicon disk drive, or the like.
  • the storage unit 12 stores various programs such as an operating system and a server program, web page files described in a markup language such as HTML, display screen data of an application program for a terminal device, and the like.
  • the various programs may be acquired from, for example, another server device via the network 3, or may be recorded on a recording medium and read via a drive device.
  • the storage unit 12 includes a member information database 12a (hereinafter referred to as “member information DB 12a”), an access history database 12b (hereinafter referred to as “access history DB 12b”), a posting history database 12c (hereinafter referred to as “post history DB 12c”). ”,
  • a product information database 12d hereinafter referred to as“ product information DB 12d ”
  • a dictionary database 12e hereinafter referred to as“ dictionary DB 12e ”
  • the member information DB 12a is associated with the user ID of each user registered in the service for exchanging messages between users, and includes user attributes such as user name, gender, age, and affiliation
  • the community ID of the community to be stored is stored. Examples of user attributes further include an image of a user's face or illustration, an address, a telephone number, an e-mail address, an occupation, a hobby, and a theme or genre in which the user is interested.
  • a user ID, a login ID, and a password necessary for a user to log in to a service for exchanging messages from the terminal device 20 are registered.
  • the login ID and the password are login information used for login processing (user authentication processing).
  • the user can select and belong to at least one community.
  • the user ID “00011” in the case of “Mr.rA” of the user ID “00011”, CommunityCommun1 of the community ID “0001”, Community 2 of the community ID “0002”, and Community of the community ID “0005” It belongs to 3 communities.
  • the access history DB 12b as an example of participation history information, as shown in FIG. 5, the user ID of the user who logged in or logged out, the community ID of the community where the user logged in or logged out, and the time of login or logout (access An example of a history) is recorded.
  • the posting history DB 12c (an example of storage means), as shown in FIG. 6, the user ID of the user who posted the posting information (message), the community ID of the community to be posted, and the message posted to the community
  • the posting time and posted posting information are recorded.
  • the post information includes a message A1 of characters and symbols, a message image A1 of an image, etc.
  • the message image ⁇ ⁇ ⁇ ⁇ ⁇ A1 may be an image ID.
  • the product information DB 12d stores information on products such as product names, types, product images, specifications, and product introduction summaries, advertisement information, and the like.
  • a dictionary is constructed in which a predetermined word is classified by level according to a lower concept from a higher concept.
  • a predetermined word is classified by level according to a lower concept from a higher concept.
  • the word “soccer” can be cited as a high-level concept word.
  • a word of the same level or the same genre is “baseball”.
  • “World Cup” can be used as a subordinate concept word
  • “Japan National Team”, “ ⁇ ⁇ Player”, etc. can be used as subordinate concept words.
  • “beverage” and the like can be cited as a high-level concept word.
  • “beer” is an example of a word of the same level or the same genre.
  • “red wine”, “white wine” and the like can be cited as lower concept words.
  • the input / output interface unit 13 performs interface processing between the communication unit 11 and the storage unit 12 and the system control unit 14.
  • the system control unit 14 includes a CPU (Central Processing Unit) 14a, a ROM (Read Only Memory) 14b, a RAM (Random Access Memory) 14c, and the like. Then, the system control unit 14 reads out and executes various programs stored in the ROM 14b and the storage unit 12 by the CPU 14a, thereby posting a message posted to the community or a community on the display screen of each terminal device 20. Message browsing assistance information for assisting message browsing is displayed.
  • CPU Central Processing Unit
  • ROM Read Only Memory
  • RAM Random Access Memory
  • FIG. 8 is a block diagram illustrating an example of a schematic configuration of the terminal device 20.
  • the terminal device 20 that functions as a computer is, for example, a portable terminal such as a portable wireless telephone or a PDA including a personal computer or a smartphone.
  • the terminal device 20 includes a communication unit 21, a storage unit 22, a display unit 23, an operation unit 24, an input / output interface unit 25, and a system control unit 26.
  • the system control unit 26 and the input / output interface unit 25 are connected via a system bus 27.
  • the communication unit 21 controls communication with the information processing server 10 and the like through the network 3.
  • the communication unit 21 has a wireless communication function in order to connect to the mobile communication network of the network 3 via the base station 5.
  • the storage unit 22 includes, for example, a hard disk drive, a silicon disk drive, and the like, and stores programs such as an operating system, an application program for a terminal device, and a web browser program.
  • the storage unit 22 records the time when the application program or web page that uses the service provided by the information processing server 10 is started, the time when it is terminated, the time when the service is logged in, and the time when it is logged out. In addition, the storage unit 22 records the time when the terminal device 20 is started, the time when the terminal device 20 is ended, and the like. Some of these time-related information may be transmitted from the terminal device 20 to the information processing server 10 after starting an application program or web page that uses the service in order to specify the login / logout time to the service. Good. This is particularly effective when the application program or web page is terminated without logging out of the service.
  • the display unit 23 (an example of a display screen for each community) includes, for example, a liquid crystal display element or an EL (Electro Luminescence) element.
  • a message exchanged in the community is displayed on the display unit 23 by an application program for a terminal device or a web browser.
  • the operation unit 24 is composed of, for example, a keyboard and a mouse. The user inputs a response through the operation unit 24.
  • the display unit 23 is a touch switch type display panel such as a touch panel
  • the operation unit 24 acquires position information of the display unit 23 that is touched or approached by the user.
  • the input / output interface unit 25 is an interface between the communication unit 21, the storage unit 22, and the system control unit 26.
  • the system control unit 26 includes, for example, a CPU 26a, a ROM 26b, and a RAM 26c.
  • the CPU 26 a reads out and executes various programs stored in the ROM 26 b, the RAM 26 c, and the storage unit 22.
  • the system control unit 26 executes the program of the application program, and displays message browsing assistance information for assisting browsing of messages posted to the community and messages posted to the community on the display unit 23. 10 is received and displayed.
  • FIG. 9 is a flowchart showing an operation example of the message exchange service in the information processing server 10.
  • 10 and 11 are schematic diagrams illustrating display screen examples of the terminal device 20.
  • the information processing server 10 performs a login process (step S1) or a logout process (step S5). Specifically, the information processing server 10 receives a login or logout request for each community from each terminal device 20.
  • the information processing server 10 receives the community ID of the community selected by the user in the terminal device 20 and the user ID of the user. When the received user ID is included in the user ID corresponding to the received community ID, the information processing server 10 adds the received user ID to the logged-in user of the selected community. Further, when the received user ID is included in the user ID of the user corresponding to the received community ID, the information processing server 10 includes information indicating whether the user ID is logged in (for example, (Login flag) may be updated to information indicating that the user is logged in (for example, the login flag is turned ON).
  • Login flag may be updated to information indicating that the user is logged in (for example, the login flag is turned ON).
  • the user When the message exchange service application program is started or when the message exchange service Web page is accessed, the user is authenticated for login, for example, when the message exchange service is accessed.
  • the user ID corresponding to the community ID of the community selected by the user is selected. You may comprise so that it may add to the login user of a community, without collating whether the user ID of the user who did it is included. Details will be described in a subroutine of an operation example of the login process.
  • the information processing server 10 performs post message reception processing (step S2).
  • the information processing server 10 determines whether or not a message has been posted from each terminal device 20 and stores the posted message when the message has been posted.
  • the information processing server 10 performs post message display control processing (step S3).
  • the information processing server 10 displays the display unit of the terminal device 20 of each logged-in user of the community as shown in FIG. 10, the message display control process is performed at 23 so that the display screen for the community where the message is posted is displayed.
  • the information processing server 10 transmits data in the message display area 30 to the terminal device 20.
  • the information processing server 10 In the case of a web page, the information processing server 10 generates a web page of the message display area 30 and the bar area 31 and transmits the web page to the terminal device 20.
  • a message display area 30 and a bar area 31 are displayed on the display unit 23 of the terminal device 20.
  • messages posted to the community are displayed.
  • message line 32 of the posted message for example, a poster image 32a, a posting time 32b, a poster name 32c, a message 32d, and the like are displayed.
  • an image 31a of the user who owns the terminal device 20 a name 31b, various icons 31c, a logged-in community name 31d, and the like are displayed.
  • the information processing server 10 performs message browsing auxiliary information generation processing (step S4).
  • the information processing server 10 determines whether to generate message browsing auxiliary information, and when it is determined that the message browsing auxiliary information is necessary, the information processing server 10 generates auxiliary information for message browsing. As shown in FIG. 11, display control processing is performed so that the generated message browsing auxiliary information is displayed on the display unit 23.
  • the message display auxiliary information display area 40 is displayed at the edges such as the message display area 30, the bar area 31, and the upper part of the display screen. Has been.
  • message browsing auxiliary information display area 40 message browsing auxiliary information 40a is displayed.
  • the message browsing auxiliary information 40a may be displayed on the terminal devices 20 of all the logged-in users among the users belonging to the community, or may be displayed in the community just like the terminal device 20 of a specific user. You may make it display on the terminal device 20 of some of the users who are logged in among the users who belong.
  • the details of the message browsing assistance information 40a will be described in the subroutine of the operation example of the message browsing assistance information generation process.
  • step S1 logs in whether there is another user to log in (step S1), and accepts a posted message if there is a new message posted (step S1). S2)... Continue to provide message exchange service.
  • FIG. 12 is a flowchart showing a subroutine of an operation example of login / logout processing in the information processing server 10.
  • FIG. 13 and FIG. 14 are schematic diagrams illustrating display screen examples of the terminal device 20.
  • the information processing server 10 determines whether or not a login request for the message exchange service has been received from the terminal device 20 (step S10).
  • the terminal device 20 A login request including the user ID of the user corresponding to the terminal device 20 is transmitted to the information processing server 10. Then, the information processing server 10 receives a login request from the terminal device 20. In the case of the application program for the terminal device, the terminal device 20 transmits appID and the like together with the login request so that it can be understood from the request from the application program for the terminal device. In the case of a web page, the terminal device 20 transmits a web page ID and the like together with a login request so that it can be understood as a request from the web page.
  • the login request is configured to be transmitted in response to a predetermined operation by a user after an application program for the message exchange service is started or after a web page for the message exchange service is opened. May be.
  • the information processing server 10 When the login request for the message exchange service is received (step S10; YES), the information processing server 10 performs a login process (step S11). As shown in FIG. 13, the information processing server 10 receives a log-in request as data for displaying the community selection button on the display unit 23 of the terminal device 20 so that the user can select it. To the terminal device 20. A screen (an example of a community page) as shown in FIG. 13 is displayed on the display unit 23 of the terminal device 20. As an example of the display screen, in the case of the user “Mr. A”, only the selection button indicating the community registered by the user “Mr. A” may be displayed actively. Further, as an example of the display screen, in the case of the user “Mr. A”, only the selection button indicating the community registered by the user “Mr. A” may be displayed.
  • the information processing server 10 receives the community ID of the community corresponding to the selected selection button from the terminal device 20.
  • the information processing server 10 stores data such that a login screen to the community corresponding to the selected selection button is displayed on the display unit 23 of the terminal device 20. As display control, it transmits to the terminal device 20. A screen (an example of a community page) as shown in FIG. 14 is displayed on the display unit 23 of the terminal device 20.
  • the user inputs the registered login ID and password, and the terminal device 20 transmits a login request to the community including the login ID and password to the information processing server 10.
  • the information processing server 10 performs authentication processing based on the received login request to the community.
  • the information processing server 10 records the user ID, the community ID, and the login time in the access history DB 12 b in association with each other.
  • the information processing server 10 transmits the information of messages posted up to the time of login in the logged-in community to the terminal device 20. For example, as illustrated in FIG. 10, the information processing server 10 transmits data to be displayed on the display unit 23 of the terminal device 20 to the terminal device 20.
  • the information processing server 10 displays only a selection button indicating a community in which a user ID corresponding to the user is registered in response to a login request for a message exchange service from the user, the login process for each community described above. May not be executed.
  • the information processing server 10 is activated when only a selection button indicating a community in which a user ID corresponding to the user is registered is displayed in response to a login request for a message exchange service from the user. You may comprise so that the login process for every displayed community may not be performed.
  • the information processing server 10 refers to the login necessity setting information in which login necessity is set in advance for each community, and executes the login process only when a login request to a community that requires login is received. You may comprise.
  • the information processing server 10 receives the logout request. It is determined whether or not (step S12). For example, as illustrated in FIG. 10, when logout of the bar area 31 is selected, the terminal device 20 transmits logout request information to the information processing server 10 together with the user ID and the community ID. Note that the information processing server 10 may regard the terminal device 20 that has not received a request or response for a predetermined time or more as being logged out. However, the information processing server 10 performs processing so that the “browsing user” does not log out without making a data transmission / reception request such as a message acquisition request or a message posting request.
  • the information processing server 10 performs logout processing (step S13). As shown in FIG. 5, the information processing server 10 records the user ID, the community ID, and the time when the logout request is received (logout time) in the access history DB 12b.
  • the information processing server 10 uses the message exchange service when the terminal device 20 terminates the application program or web page for the terminal device without logging out the message exchange service provided by the information processing server 10.
  • Information such as the application program to be executed and the time when the web page is terminated may be acquired from the terminal device 20 and recorded in the access history DB 12b.
  • the information processing server 10 ends the login / logout process subroutine.
  • FIG. 15 is a flowchart illustrating a subroutine of an operation example of the posted message reception process in the information processing server 10.
  • FIG. 16 is a schematic diagram illustrating a display screen example of the terminal device 20.
  • the information processing server 10 determines whether or not there is a message posting (step S20). Specifically, the system control unit 14 of the information processing server 10 determines whether there is a message transmitted from each terminal device 20.
  • FIG. 17 is a schematic diagram showing an example of a message in the community.
  • the terminal device 20 When the user of the terminal device 20 inputs a message in the input area 34 and selects an input completion button or a posting button (not shown), the terminal device 20 processes the user ID and community ID together with the input message. Send to server 10.
  • step S20 If the information processing server 10 determines that a new message has not been posted (step S20; NO), the information processing server 10 ends the subroutine of the posted message reception process.
  • the information processing server 10 determines that a new message has been posted (step S20; YES)
  • the information processing server 10 stores the posted message (step S21).
  • the system control unit 14 receives the message (post information) transmitted from the terminal device 20 together with the received user ID and community ID and the post time when the message was received, as shown in FIG. Record in order. As illustrated in FIG. 14, for each community, the posting time, the message, and the like are recorded in the posting history DB 12 c in the order of the posting time when the message is posted.
  • FIG. 18 is a flowchart showing a subroutine of an operation example of the process for generating the message browsing auxiliary information in the information processing server 10.
  • FIG. 19 is a schematic diagram illustrating a display screen example of the terminal device 20.
  • the information processing server 10 determines whether or not the posted value in the unviewed period is greater than or equal to a threshold value (step S30). Specifically, the system control unit 14 of the information processing server 10 refers to the access DBb, and compares the login time when logging in to the community and the time when the previous access was completed (logout time or time when access was terminated). It is determined whether or not the posting value of a message posted to the community whose posting time is included in the interval (unviewed period) is greater than or equal to a threshold value.
  • the information processing server 10 when the user accesses the community, the information processing server 10 has a posting value of a message posted to the community between the access time of the access and the time when the previous access ends, which is equal to or greater than a threshold value.
  • a threshold value In this case, it functions as an example of message browsing auxiliary information providing means for providing the generated message browsing auxiliary information.
  • the information processing server 10 determines whether the posting state satisfies a predetermined condition (step S31). Specifically, the system control unit 14 refers to the access DBb and calculates a posting state in the community when the user logs in to the community page. For example, the system control unit 14 calculates the latest posting value (the number of postings and the posting amount) per unit time. The most recent time is a predetermined time (5 minutes, 10 minutes, 15 minutes, 30 minutes, etc.) before the login time. Further, the system control unit 14 may calculate the amount of change in the posted value per unit time, and calculate whether the posting is growing as the posting state.
  • the system control unit 14 determines whether the calculated posting value per unit time is equal to or greater than a threshold as a predetermined condition.
  • the information processing server 10 functions as an example of a message browsing auxiliary information providing unit that provides the generated message browsing auxiliary information according to the posting state in the community when the user accesses the community. To do.
  • Step S31 When it is determined that the posting state does not satisfy the predetermined condition (step S31; NO), the information processing server 10 determines whether a user operation has been detected. (Step S32).
  • a user operation as illustrated in FIG. 13, an operation in which the user tries to create a new message, an operation in which the user tries to view the message, and the like can be given.
  • the system control unit 14 determines whether or not a user operation is detected based on a request or signal from the terminal device 20.
  • the terminal device 20 when the user intends to create a new message, the terminal device 20 requests the information processing server 10 for a screen as shown in FIG. 13, or the user taps the display unit 23 and the input area 34 is displayed. When it appears, the terminal device 20 transmits a signal to the information processing server 10.
  • the terminal device 20 When the user wants to view the message, the user performs a scroll operation on the display unit 23 screen, and further data is required, and the terminal device 20 requests the information processing server 10 for the data, or there is a scroll operation.
  • the terminal device 20 transmits a signal to that effect to the information processing server 10.
  • the information processing server 10 functions as an example of a message browsing auxiliary information providing unit that provides the generated message browsing auxiliary information when a predetermined operation is detected from a user who has accessed the community.
  • step S32 If it is determined that no user operation is detected (step S32; NO), the information processing server 10 ends the message browsing assistance generation processing subroutine. That is, if all of the processing from step S30 to step S32 is “NO”, the information processing server 10 ends the message browsing assistance generation processing subroutine.
  • step S30 which is the said determination process from step S30.
  • step S32 which are the said determination processes.
  • step S30 When it is determined that the posting value in the unviewed period is equal to or greater than the threshold (step S30; YES), or when it is determined that the posting state satisfies a predetermined condition (step S31; YES), or the user When it is determined that the operation is detected (step S32; YES), the information processing server 10 generates a message group (step S33).
  • the system control unit 14 refers to the posting history DB 12c and sets a message group MG1, MG2,... MGn including at least one message based on the posting time. At least one is generated.
  • messages are separated so that the posting information is gathered based on the posting time and the posting value between the posting information.
  • Separating messages so that post information is collected based on post time and post value between post information is, for example, post information posted within a first predetermined time from the post time when the first post information was posted.
  • the posting information with the largest posting time interval of continuous posting information among multiple posting information, or the posting information with the posting time interval of continuous posting information being greater than or equal to a predetermined value is divided between For example, the posting times are relatively dense among the plurality of posting informations, and the posting information groups are relatively dense.
  • a message group including at least one message is generated based on the posting time when the message was posted.
  • the system control unit 14 may group only unread messages that have not been logged in immediately before with reference to the access history DB 12b. Further, the message may be divided starting from a message in which a specific word (such as “By the way”) whose topic is likely to change appears.
  • the posted value (the number of posted posts, the number of characters included in the posted message) in the second predetermined time frame (for example, 5 minutes or 10 minutes) is equal to or greater than the predetermined value.
  • the posted value is set in advance in association with the time period including the second predetermined time frame, or when the posted value is higher than other predetermined time frames close in the second predetermined time frame.
  • the case where it is high compared with the assumed contribution value which exists, the case where it is high compared with the contribution value of the other community in the said 2nd predetermined time frame, etc. are mentioned. Note that not all messages need to belong to a message group, and in that case, there may be messages that do not belong to any message group.
  • the system control unit 14 may extract a keyword from a posted message and generate a message group including at least one message based on the extracted keyword. For example, the system control unit 14 groups only messages having a common keyword or a similar keyword. Further, the system control unit 14 may group only messages having related keyword keywords. For example, the system control unit 14 refers to the dictionary DB 12e to make messages including soccer-related words (soccer and lower concept words) into message groups. Further, the system control unit 14 may make a message group a message including a common keyword, a similar keyword, or a related keyword and within a predetermined time.
  • system control unit 14 displays a posted message sandwiched between a message including a common keyword, a similar keyword, or a related keyword and a message including the common keyword, a similar keyword, or a related keyword. It may be.
  • messages in the message group do not have to be messages in which the posting order is continuous.
  • the extracted keyword may be similar (including a relation), and the posting time may be a message within a predetermined range.
  • the information processing server 10 functions as an example of a message group generation unit that generates at least one message group from the messages stored in the storage unit in order of the posting time when the messages are posted.
  • the information processing server 10 functions as an example of a keyword extracting unit that extracts a keyword from the posted message.
  • the information processing server 10 functions as an example of a message group generation unit that generates a message group including at least one message based on the extracted keyword.
  • the information processing server 10 determines, based on the interval of the posting time between the posting time of the message and the posting time of the message different from the message, from the messages stored in the storage unit in the order of the posting time. It functions as an example of a message group generation unit that generates a message group including at least one message.
  • the information processing server 10 acquires a feature keyword from the message corresponding to the user for each user corresponding to the message included in the specified message group as message group information, and based on the acquired feature keyword It functions as an example of message group generation means for generating message browsing auxiliary information.
  • the information processing server 10 specifies a message group (step S34).
  • the system control unit 14 refers to the access history DB 12b and identifies a message group including unread messages that the user has not browsed for the message groups MG1, MG2,.
  • the system control unit 14 refers to the access history DB 12b and is posted to the accessed community that includes the posting time between the access time of the access and the time when the previous access ended (unviewed period). Identify unread messages.
  • the system control unit 14 specifies a message group including an unviewed message.
  • the information processing server 10 may determine the login duration from the login time, estimate the estimated browsing amount at the time of login, and specify the message group.
  • the system control unit 14 when message browsing information is generated and displayed when a user tries to input a message, the system control unit 14 obtains a login duration from the login time to the input time. And the system control part 14 estimates the browsing estimated amount according to login continuation time. At this time, based on the average browsing amount per unit time, the average browsing amount for each community, the average browsing amount for each user, etc., the system control unit 14 browses according to the login duration time. Estimate the estimator. When the estimated browsing amount is large, for example, the system control unit 14 removes a message with an old time from an unviewed message or removes a message with a new time to reduce an unviewed message. Thus, the system control unit 14 updates the unviewed message based on the estimated browsing amount. And the system control part 14 produces
  • the information processing server 10 identifies an unread message posted to the accessed community during a period between the access time when the community is accessed and the access end time when the previous access is completed. It functions as an example of browsing message specifying means.
  • the information processing server 10 functions as an example of a browsing amount estimation unit that estimates a browsing amount in the access based on an access continuation time from an access time when the community is accessed.
  • the information processing server 10 functions as an example of an unviewed message update unit that updates the unviewed message based on the estimated browsing amount.
  • the information processing server 10 functions as an example of a message group specifying unit that specifies a message group including the updated unviewed message.
  • the system control unit 14 estimates the estimated browsing amount and the estimated browsing amount is large, the number of message groups is determined so as not to identify a message group with an old time or a message group with a new time. May be reduced.
  • the information processing server 10 may specify a message group with more concentrated posting times. For example, a message group having a higher posting value such as the number of posts per unit time, a posting amount, and a posting density is specified.
  • the system control unit 14 may specify all the message groups MG1, MG2,. Moreover, the message interval may be shorter as a message with more concentrated posting times.
  • the system control unit 14 specifies a message group in which the posting times are more concentrated with respect to the message groups MG1, MG2,.
  • a message group having a higher posting value such as the number of posts per unit time, a posting amount, and a posting density is specified. Examples include a case where a posting value such as the number of posts per unit time is higher, or a case where a message interval is shorter.
  • the number of posts per unit time obtained by dividing the number of posts of the message group (for example, MG1) by the time of posting of the last message (for example, MG1) from the posting time of the first message of the message group (for example, MG1) Find and compare with the number of posts per unit time for other messages.
  • a message group having a high contribution density in the partial period may be specified by obtaining the contribution density in the partial period from the posting time of the first message to the ending time of the message in the message group. .
  • the information processing server 10 is based on the participation history information of the accessed user with respect to the community, and the accessed user among the generated message groups.
  • a message group specifying means for specifying the message group including a message that is not viewed.
  • the information processing server 10 generates message browsing auxiliary information (step S35). Specifically, as the message group information that is information about the message group, the system control unit 14 obtains keywords such as nouns and verbs from the messages of the specified message groups, and then extracts and acquires characteristic keywords. To do.
  • the characteristic keyword include a keyword having a large number of postings or appearances and a keyword calculated by idf (Inverse Document Frequency).
  • the feature keyword may be obtained after deleting a predetermined word, word, symbol, or the like.
  • the system control unit 14 may weight each keyword according to the elapsed time from the posting time. For example, the new message keyword may be more influential, and the weight may be increased for the new message keyword.
  • all the acquired message group information may be used as message browsing auxiliary information, or a part of the acquired message group information may be used as message browsing auxiliary information.
  • the system control unit 14 may count the number of postings or the number of appearances of the keyword in units of categories with reference to the dictionary DB 12e.
  • the keywords “World Cup” and “Soccer” may be assigned to the keywords “Japan National Team” and “Brazil National Team”.
  • the keyword “world cup” may be assigned to the keyword “soccer”.
  • the keyword “ ⁇ player” at the same level may be assigned to the keyword “ ⁇ ⁇ player”.
  • the information processing server 10 acquires characteristic keywords of the specified message groups MG1, MG2,... MGn, and generates message browsing auxiliary information.
  • the characteristic keyword “soccer” of the message group MG1 the characteristic keyword “world cup” of the message group MG2,... Browsing auxiliary information 40a is generated.
  • the information processing server 10 may generate the message browsing auxiliary information by acquiring the characteristic keyword from the message corresponding to the user for each user corresponding to the message included in the message group specified as the message group information. Good. For example, as shown in FIG. 19, in the specified message group MGn, a feature keyword (message browsing auxiliary information 41a) may be displayed for each participating user. Thus, the information processing server 10 may process the acquired message group information to generate message browsing auxiliary information.
  • the information processing server 10 acquires feature keywords from the message corresponding to the user specified according to the number of messages included in the message group specified as the message group information, and generates message browsing auxiliary information. Also good. Characteristic keywords for users who are sending many messages among users participating in the community are acquired. For example, as shown in FIG. 19, the display of a specific user (Ms.sC) may be emphasized. Thus, the information processing server 10 may process the acquired message group information to generate message browsing auxiliary information.
  • the information processing server 10 may display a message (for example, a message including a characteristic keyword) as message browsing auxiliary information.
  • the information processing server 10 may acquire messages of users who are sending many messages among users participating in the community as message group information, and generate and display message browsing auxiliary information. Further, the information processing server 10 may acquire all unread messages as message group information, and generate and display message browsing auxiliary information.
  • the information processing server 10 may extract feature keywords from all unread messages and provide them as topics in unread messages. Further, the information processing server 10 may extract feature keywords from all messages of users who are currently logged in to the community among unviewed messages.
  • the information processing server 10 functions as an example of a message browsing auxiliary information generation unit that acquires information about the identified message group and generates message browsing auxiliary information based on the acquired information about the message group. .
  • the information processing server 10 determines, based on the interval of the posting time between the posting time of the message and the posting time of the message different from the message, from the messages stored in the storage unit in the order of the posting time. It functions as an example of message browsing auxiliary information generating means for generating a message group including at least one message.
  • the information processing server 10 uses the message corresponding to the user specified according to the number of posted messages included in the message group for each user corresponding to the message included in the specified message group as message group information. It functions as an example of message browsing auxiliary information generation that acquires a characteristic keyword and generates message browsing auxiliary information based on the acquired characteristic keyword.
  • the information processing server 10 performs a display control process for the generated message group browsing auxiliary information (step S36). Specifically, in order to provide the acquired message group information to the terminal device 20, the system control unit 14 displays a message on the display unit 23 of each terminal user 20 of the community as shown in FIG. The message display control process is performed so that the message browsing auxiliary information 40a is displayed in the browsing auxiliary information display area 40. That is, the information processing server 10 transmits the generated message group browsing auxiliary information to the terminal device 20 and provides it.
  • the information processing server 10 transmits data in the message browsing auxiliary information display area 40 to the terminal device 20.
  • the information processing server 10 In the case of a web page, the information processing server 10 generates web pages for the message browsing auxiliary information display area 40, the message display area 30, and the bar area 31, and transmits them to the terminal device 20.
  • the information processing server 10 ends the subroutine for generating message browsing auxiliary information.
  • the information processing server 10 functions as an example of a message browsing auxiliary information providing unit that provides the generated message browsing auxiliary information.
  • messages can be easily posted to the community, participation of a service for exchanging messages with other users is encouraged, and network resources can be used effectively.
  • a keyword is extracted from a posted message and a message group including at least one message is generated based on the extracted keyword (for example, a word related to soccer), regarding a certain theme (for example, soccer), Since there is a high possibility that a predetermined keyword will appear, a message group in which messages according to the theme are collected can be generated.
  • the information is specified according to the number of messages included in the message group. It is possible to grasp the characteristics of a message of a user, for example, a user who has posted many messages. Conversely, it is possible to capture the characteristics of a user's message that has a small number of postings but may have a weight in a statement.
  • an unread message posted to the logged-in community is identified between the login time and the last access time, and the amount of browsing at the time of the login based on the access duration from the login time
  • the estimated browsing amount estimated according to the user's access duration is calculated. It is possible to flexibly specify a message that the user is not browsing.
  • the message browsing auxiliary information 40a generated based on the specified message group information according to the posting state in the community when the user logs in to the community, for example, posting is frequently performed. Since the message browsing auxiliary information 40a is generated based on the information about the message group specified according to the situation such as when there is no room to check the unread message, such as when it is in the state of It can be grasped flexibly according to the posting state in the community.
  • the generated message browsing auxiliary information is displayed.
  • FIGS. 20 and 21 are schematic diagrams illustrating modifications of the display screen example.
  • the message browsing auxiliary information display area 42 on which the message browsing auxiliary information 42a is displayed may be displayed superimposed on the message display area.
  • the message browsing auxiliary information display area 41 on which the message browsing auxiliary information 42a is displayed is displayed so as to be superimposed on the message display area. May be.
  • the message browsing auxiliary information display area 42 on which the message browsing auxiliary information 43a is displayed may be displayed close to the area displayed when a new message is posted. . Then, the message browsing auxiliary information 43a is displayed, and the message input line 35 may be displayed so that the user can input a message by looking at the message browsing auxiliary information 43a.
  • the present invention is not limited to the above embodiments.
  • Each of the embodiments described above is an exemplification, and any configuration that has substantially the same configuration as the technical idea described in the claims of the present invention and has the same operational effects can be used. It is included in the technical scope of the present invention.
  • Information processing system 10 Information processing server (information processing apparatus) 12a: Member information DB 12b: Access history DB 12c: Posting history DB (storage means) 12e: Dictionary DB 20: Terminal device 23: Display unit 40a, 41a, 42a, 43a: Message browsing auxiliary information MG1, MG2, ... MGn: Message group

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Abstract

La présente invention concerne un dispositif de traitement d'informations qui est destiné à afficher séquentiellement des messages, qui sont soumis par des utilisateurs, sur un écran d'affichage pour chaque communauté lorsqu'une pluralité de communautés sont enregistrées, auxquelles une pluralité d'utilisateurs participent. Au moins un groupe de messages (MG1, MG2, …, MGn) est généré à partir de messages stockés dans un moyen de stockage (base de données d'informations de soumission (12c)) dans l'ordre du temps de soumission auquel les messages ont été soumis, lorsqu'un utilisateur accède à une page pour une communauté, un groupe de messages contenant un message auquel l'utilisateur d'accès n'a pas accédé est spécifié parmi les groupes de messages générés sur la base d'informations d'historique de participation (base de données d'historique d'accès (12b)) de l'utilisateur d'accès à la communauté, des informations concernant le groupe de messages spécifié sont acquises, des informations auxiliaires d'accès à un message sont générées sur la base des informations acquises concernant le groupe de messages, et les informations auxiliaires d'accès à un message générées sont fournies.
PCT/JP2014/067468 2014-06-30 2014-06-30 Dispositif de traitement d'informations, procédé de traitement d'informations et programme pour un dispositif de traitement d'informations WO2016002000A1 (fr)

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PCT/JP2014/067468 WO2016002000A1 (fr) 2014-06-30 2014-06-30 Dispositif de traitement d'informations, procédé de traitement d'informations et programme pour un dispositif de traitement d'informations

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JP2021513127A (ja) * 2017-11-17 2021-05-20 Ａホールディングス株式会社 会話の流れ情報を提供するためのコンピュータプログラム及びシステム

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CN109830231A (zh) * 2018-12-17 2019-05-31 北京百度网讯科技有限公司 会话处理方法、装置和存储介质
CN109830231B (zh) * 2018-12-17 2021-03-16 北京百度网讯科技有限公司 会话处理方法、装置和存储介质

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