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WO2016001999A1 - Dispositif de traitement d'informations, procédé de traitement d'informations et programme pour un dispositif de traitement d'informations - Google Patents

Dispositif de traitement d'informations, procédé de traitement d'informations et programme pour un dispositif de traitement d'informations Download PDF

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Publication number
WO2016001999A1
WO2016001999A1 PCT/JP2014/067466 JP2014067466W WO2016001999A1 WO 2016001999 A1 WO2016001999 A1 WO 2016001999A1 JP 2014067466 W JP2014067466 W JP 2014067466W WO 2016001999 A1 WO2016001999 A1 WO 2016001999A1
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WO
WIPO (PCT)
Prior art keywords
information
posted
posting
user
community
Prior art date
Application number
PCT/JP2014/067466
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English (en)
Japanese (ja)
Inventor
健二郎 沼津
Original Assignee
楽天株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 楽天株式会社 filed Critical 楽天株式会社
Priority to PCT/JP2014/067466 priority Critical patent/WO2016001999A1/fr
Priority to JP2016530720A priority patent/JP6307604B2/ja
Publication of WO2016001999A1 publication Critical patent/WO2016001999A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F13/00—Interconnection of, or transfer of information or other signals between, memories, input/output devices or central processing units

Definitions

  • the present invention relates to a technical field of an information processing apparatus, an information processing method, and a program for an information processing apparatus for providing a service for exchanging messages.
  • Patent Document 1 discloses a system information providing system that provides a new user experience through an instant messaging application between terminals connected via a network.
  • the present invention has been made in view of such a problem, and an example of the problem is that a user who does not match the timing of participating in a service for exchanging messages with other users in the community is in contact with other users. It is an object of the present invention to provide an information processing apparatus that encourages participation so that communication can be performed and can effectively use network resources.
  • a plurality of communities in which a plurality of users participate is registered, and messages posted from each user are sequentially displayed on the display screen for each community.
  • the information processing apparatus for displaying, when posted information is posted to the community from a user who participates in the community, the posting information posted in the past and the opportunity to post the posted information posted in the past.
  • the posting information stored in the storage means for storing the opportunity information and the identification information for identifying the user who posted the posted information in association with each other, and the posted user among the users participating in the community From the posted information corresponding to the user identification information different from the posted information and the stored opportunity information Extracting the post information and post information extracting means, the extracted posted information, characterized in that and a proxy post means to post on behalf to the community on the basis of.
  • users can automatically participate in conversations by posting post information extracted based on opportunity information from post information corresponding to the user's identification information different from the post user to the community.
  • the user who contributes to the user can participate in communication with other users, and the network resources can be used effectively.
  • the storage unit further stores the posted information and the posting time of posting the posted information in association with each other, and the posted information It further comprises an opportunity information specifying means for specifying the opportunity information of the posted information based on the posted information posted before the posted information.
  • the information processing apparatus further includes a post information group generation unit that generates a post information group including a plurality of similar post information based on the post time and the post information.
  • the posting included in the posting information group based on the posting information posted before the posting information with the earliest posting time among the posting information included in the generated posting information group. It is characterized by identifying information trigger information.
  • the proxy posting condition of post information that can be posted by proxy is further stored in association with the user identification information.
  • the posting information extracting means extracts posting information that satisfies the proxy posting condition.
  • posting information that does not satisfy the proxy posting condition is not extracted, so that inadvertent posting is prevented.
  • a threshold value of relevance between users is stored as a proxy posting condition for post information that can be posted by proxy, and stored in the storage unit.
  • the user For each user corresponding to the posted information, the user further includes a relationship calculating unit that calculates a relationship with the user corresponding to the posted posted information, and the posted information extracting unit determines that the calculated relationship is the proxy posting. Post information satisfying the conditions is extracted.
  • the invention according to claim 6 is the information processing apparatus according to claim 4 or claim 5, wherein the posted information extraction means is similar to posted information posted in a community that is a subject of proxy posting. It is characterized by extracting only.
  • the invention according to claim 7 is the information processing apparatus according to claim 4 or 5, wherein the posting information extracting means posts only when the posting value in the community subject to proxy posting is equal to or less than a threshold value. It is characterized by extracting information.
  • the conversation of the community can be activated in a situation where the posting value is below the threshold value and there are few postings.
  • the invention according to claim 8 is an information processing apparatus for registering a plurality of communities in which a plurality of users participate, and sequentially displaying messages posted from the users on the display screen for the communities.
  • the information processing method when posted information is posted to the community from a user participating in the community, the posted information posted in the past and the trigger information serving as an opportunity to post the posted information posted in the past And post information stored in the storage means for storing the identification information for identifying the user who posted the post information in association with each other, and a user different from the post user among the users participating in the community From the posted information corresponding to the identification information, based on the posted posted information and the stored opportunity information And post information extraction step of extracting draft information, the extracted posted information, characterized by having a a proxy post step to post on behalf to the community.
  • the invention according to claim 9 is for an information processing apparatus in which a plurality of communities in which a plurality of users participate is registered, and a message posted from each user is sequentially displayed on the display screen for each community.
  • this program when posting information is posted to the community from a user who participates in the community, the posting information posted in the past and the posting information posted in the past are triggered.
  • Posting information stored in storage means for storing the opportunity information and identification information for identifying the user who posted the posting information in association with each other, and the posted user among the users participating in the community From posted information corresponding to identification information of different users, the posted information posted and the stored opportunity Posted information extracting means for extracting posted information on the basis of the distribution, and the extracted posted information, characterized in that to function as a proxy post means for post behalf to the community.
  • the posting information extracted based on the opportunity information from the posting information corresponding to the identification information of the user different from the posting user is automatically spoken to the user by posting to the community on behalf of the posting information.
  • the user who contributes to the user is encouraged to participate so as to be able to communicate with other users, and the network resources can be used effectively.
  • FIG. 3 is a flowchart showing a subroutine of an operation example of login / logout processing in the information processing server of FIG. 1. It is a schematic diagram which shows the example of a display screen of the terminal device of FIG. It is a schematic diagram which shows the example of a display screen of the terminal device of FIG. It is a flowchart which shows the subroutine of the operation example of the message display control process in the information processing server of FIG. 1, and an opportunity information specific process. It is a schematic diagram which shows the example of a display screen of the terminal device of FIG. 3 is a flowchart showing a subroutine of an operation example of message proxy posting processing in the information processing server of FIG. 1. It is a schematic diagram which shows the modification of the example of a display screen of FIG. It is a schematic diagram which shows the modification of the example of a display screen of FIG. It is a schematic diagram which shows the modification of the example of a display screen of FIG. It is a schematic diagram which shows the modification of the example of a display screen of FIG
  • FIG. 1 is a schematic diagram illustrating a schematic configuration example of an information processing system 1 according to the present embodiment.
  • FIG. 2 is a schematic diagram illustrating an example of a community in a service provided by the information processing system 1.
  • the information processing system 1 includes an information processing server 10 (an example of an information processing device) for sequentially displaying messages posted from each user in a plurality of communities in which a plurality of users participate. Terminal devices 20 of users who participate in each community.
  • the information processing server 10 and the terminal device 20 can exchange data with each other via the network 3 using, for example, TCP / IP as a communication protocol.
  • the network 3 is constructed by, for example, the Internet, a dedicated communication line (for example, a CATV (Community Antenna Television) line), a mobile communication network (including the base station 5 and the like), a gateway, and the like.
  • the information processing server 10 is a computer that provides a service for users to exchange messages in each community. As shown in FIG. 2, a plurality of communities in which a plurality of users participate are registered in the information processing server 10. The user belongs to at least one community. The information processing server 10 performs display control for sequentially displaying messages posted from the terminal device 20 of each user on the display screen for each community.
  • the terminal device 20 is a computer for users belonging to the community to browse messages and post messages.
  • the terminal device 20 is a portable terminal such as a portable wireless phone or a tablet terminal including a personal computer or a smartphone.
  • the user uses the terminal device 20 to post a new message or image on a community page to which the user belongs, or browse a message or image posted in the past.
  • the information processing server 10 may have a computer function of a shopping site that is an electronic mall.
  • FIG. 3 is a block diagram illustrating an example of a schematic configuration of the information processing server 10.
  • FIG. 4 is a schematic diagram showing an example of data stored in the member information database.
  • FIG. 5 is a schematic diagram illustrating an example of data stored in the access history database.
  • FIG. 6 is a schematic diagram illustrating an example of data stored in the posting history database of FIG.
  • FIG. 7 is a schematic diagram illustrating an example of opportunity information in the posting history.
  • 8A and 8B are schematic diagrams illustrating an example of correspondence between opportunity information and post information.
  • 9 to 11 are schematic diagrams illustrating an example of data stored in the opportunity information database.
  • FIG. 12 is a schematic diagram showing a modification of the posting history database and the opportunity information database.
  • 13 to 17 are schematic diagrams illustrating an example of data stored in the permission database.
  • the information processing server 10 includes a communication unit 11, a storage unit 12, an input / output interface unit 13, and a system control unit 14.
  • the system control unit 14 and the input / output interface unit 13 are connected via a system bus 15.
  • the communication unit 11 is connected to the network 3 and controls the communication state with each terminal device 20.
  • the storage unit 12 is configured by, for example, a hard disk drive, a silicon disk drive, or the like.
  • the storage unit 12 stores various programs such as an operating system and a server program, web page files described in a markup language such as HTML, display screen data of an application program for a terminal device, and the like.
  • the various programs may be acquired from, for example, another server device via the network 3, or may be recorded on a recording medium and read via a drive device.
  • the storage unit 12 includes a member information database 12a (hereinafter referred to as “member information DB 12a”), an access history database 12b (hereinafter referred to as “access history DB 12b”), a posting history database 12c (hereinafter referred to as “post history DB 12c”). ),
  • the opportunity information database 12d (hereinafter referred to as “the opportunity information DB 12d”)), the permission database 12e (hereinafter referred to as the “permission DB 12e”), and the product information database 12f (hereinafter referred to as the “product information DB 12f”).
  • a dictionary database 12g hereinafter referred to as “dictionary DB12g”
  • the member information DB 12a is associated with the user ID (an example of user identification information) of each user registered in the service for exchanging messages between users, and the user name, gender, User attributes such as age, community ID of the community to which the user belongs, and the like are stored. Examples of user attributes further include an image of a user's face or illustration, an address, a telephone number, an e-mail address, an occupation, a hobby, and a theme or genre in which the user is interested.
  • a user ID, a login ID, and a password necessary for a user to log in to a service for exchanging messages from the terminal device 20 are registered.
  • the login ID and the password are login information used for login processing (user authentication processing).
  • the user can select and belong to at least one community.
  • the user ID “00011” in the case of “Mr.rA” of the user ID “00011”, Community 1 of the community ID “0001”, Community 2 of the community ID “0002”, and Community of the community ID “0005” It belongs to 3 communities.
  • the access history DB 12b records the user ID of the user who logged in or logged out, the community ID of the community where the user logged in or logged out, and the time when the user logged in or logged out (an example of access history). Has been.
  • the posting history DB 12c is posted with the user ID of the user who posted the posting information (message), the community ID of the community to be posted, the posting time when the message was posted to the community, and the posting time.
  • Posted information is recorded.
  • the posted information is a message of characters or symbols (for example, message A1), a message image AA1 such as an image, or the like.
  • the message image ⁇ ⁇ ⁇ ⁇ ⁇ A1 may be an image ID.
  • identification information for identifying the posted information posted in the past, the triggered information for posting the posted information posted in the past, and the user who posted the posted information Information is stored in association with each other.
  • a message nearest to the message group may be the trigger information.
  • the messages of users other than Mr. A the messages of users other than Mr. A, message H2 immediately before message AA2 of Mr. A, or the message H1 at the top of the message group MG2 including message AA2
  • the opportunity information may be set from post information of other users including a keyword similar to the keyword included in the post information.
  • the trigger information of the message AA1 of Mr. A is the message H1 of Mr. H.
  • the trigger information of Mr. A message AA2 is Mr. H message H2 or Mr. H message H1.
  • the trigger information of Mr. B message AA3 is Mr. B message BB1, Mr. G message G3, and Mr. I message I1.
  • the post information message is "I caught a cold", when the post information is registered as opportunity information, the opportunity information is "posted a cold” as it is the post information message. Alternatively, it may be a “cold” that is part of the message of the posted information. Also, if the posted information message is "Good morning”, if the posted information is registered as opportunity information, the opportunity information may be "Good morning” as it is the posted information message, “Good morning” may be part of the message. Also, if the post information message is a symbol such as ⁇ ( ⁇ ⁇ ⁇ ) '', when the post information is registered as the trigger information, the trigger information is the symbol of the post information as it is ⁇ ( ⁇ ⁇ ⁇ ) '' But you can.
  • the trigger information is the “post” information “image” “* stamp 1” as it is.
  • it may be identification information for identifying the “image” and “* stamp 1” of the posted information.
  • the opportunity information may be a keyword included in the posted information.
  • the keyword kw-h1 included in message H1 the keyword kw-h2 included in message H2, the keyword kw-bb1 included in message BB1, and the keyword kw-g3 included in message G3.
  • a plurality of keywords may be combined with a modifier. For example, when the message of the posting information is “Who is your favorite soccer player?”, The opportunity information is “favorite soccer player” from which important parts such as keywords are extracted.
  • each opportunity information (posted in the past) is associated with the user ID (an example of identification information for identifying the user who posted the posted information) and the community ID.
  • First posting information, second posting information, and the like which are examples of posting information posted in the past, are recorded on the posting information). For example, the message that user Mr. A posted in the past with respect to the opportunity information message H1 in association with the user ID of user Mr. A and the community ID of the community posted by user Mr. A 1 post information message AA1 and second post information message AA2 are recorded.
  • the first posting information, the second posting information, and the like are recorded in the opportunity information DB 12d in association with the user ID and the community ID as an example of the opportunity keyword. Yes.
  • the first post information message AA1 and the second post information message AA2 are recorded for the opportunity information message H1.
  • the posted information message AA1 and posted information message AA2 when the opportunity information is “Good morning”, posted information “Oha is”, “Good morning”, “Good Morning”, and the like.
  • the opportunity information when the opportunity information is “I caught a cold”, posted information “Bless me”, “Please take a rest slowly”, and the like.
  • the opportunity information is “( ⁇ ⁇ ⁇ )”, posted information “(′ ⁇ ⁇ ⁇ ) ”,“ (y ⁇ y) ”, and the like are included.
  • the opportunity information is “* stamp 1”, posted information “* stamp 2”, “* stamp 3”, and the like are listed.
  • the posted information “still a player” is “recently ⁇ player”.
  • the opportunity information may be a keyword or a phrase indicating the content spoken in each message group. This is a summary of all messages in each message group, upper concept words or lower concept words of keywords extracted from each message group, and the like.
  • the theme mg2 of the message group MG2 or the theme mg3 of the message group MG3 may be the trigger information.
  • the posting history DB 12c As shown in FIG. 12, the user ID of the user who posted the posting information, the community ID of the community to be posted, the posted posting information, and the posted posting information
  • the opportunity information used as an opportunity may be memorize
  • the said opportunity information may be the symbol and image which are contained in the posting information of the other user with respect to posting information and the latest posting information of the said other user, for example.
  • the permission DB 12e when a message is posted from another user, whether or not the other user is allowed to quote the message corresponding to the message based on the relationship between the opportunity information and the posted information.
  • Various patterns in which proxy posting conditions for “no” are set in advance are stored. For example, the permission is set by each user in units of communities, set in units of users, set in combinations of users, or set in association with users.
  • the permission DB 12e for each community, for each community, setting whether to permit quoting (quoting source) from its own message in another community, and login The setting is stored as to whether or not to allow quoting (quoting destination) to the community (subject posting).
  • the permission DB 12e for each user, for each other user (second user), a quote from the own message in the community to which the second user belongs (quoting source)
  • the setting is stored as to whether or not to permit the citation, and whether or not to permit quoting (quoting destination) to the community to which the second user belongs.
  • permission DB 12e As shown in FIG. 15, for each user, for each combination pattern of other users (second users), quotes from their own messages in the community to which these second users belong. Settings are stored for setting whether to permit (quoting source) and setting whether to permit quoting (quoting destination) to the community to which these second users belong.
  • a user range (an example of a threshold value of relevance between users) indicating a range of the relationship from the user is cited source and destination. It is remembered separately.
  • the user range is “2”, it means that even friends of friends are permitted.
  • the user Mr. A and the user Ms.M of Community 3 have no community in common, but the user range via the user Ms. E registered in Community 3 Is "2" and related.
  • the user range is “3”, it means that even a friend of a friend is allowed.
  • the user range is “0”, it means that permission is not allowed.
  • the setting of whether or not to permit (first) is stored.
  • the user range may be a numerical value indicating the degree of association between users.
  • a user range indicating a range of relationships from other users is stored for each citation source and citation destination.
  • a past message (post information) of the first user extracted corresponding to the message from the second user based on the relationship between the opportunity information and the post information is the third user. It may be set to permit proxy posting of the extracted first user's past messages (post information) only when they are the same as or similar to the message (post information).
  • a message (post information) posted by a third user to be posted after a message from the second user When the value (the number of posts, the number of posts such as the number of posts, the number of posts, the post density of the post amount, etc.) is equal to or less than the threshold value (for example, when there is little response to the message of the second user), the first user It may be set to allow proxy posting of the logged-in community (community targeted for proxy posting).
  • the product information DB 12f stores product information such as product names, types, product images, specifications, and product introduction summaries, advertisement information, and the like.
  • a dictionary is constructed in which a predetermined word is classified by level according to a lower concept from a higher concept.
  • a predetermined word is classified by level according to a lower concept from a higher concept.
  • the word “soccer” can be cited as a high-level concept word.
  • a word of the same level or the same genre is “baseball”.
  • “World Cup” can be used as a subordinate concept word
  • “Japan National Team”, “ ⁇ ⁇ Player”, etc. can be used as subordinate concept words.
  • “beverage” and the like can be cited as a high-level concept word.
  • “beer” is an example of a word of the same level or the same genre.
  • “red wine”, “white wine” and the like can be cited as lower concept words.
  • the input / output interface unit 13 performs interface processing between the communication unit 11 and the storage unit 12 and the system control unit 14.
  • the system control unit 14 includes a CPU (Central Processing Unit) 14a, a ROM (Read Only Memory) 14b, a RAM (Random Access Memory) 14c, and the like.
  • the system control unit 14 causes the CPU 14a to read and execute various programs stored in the ROM 14b and the storage unit 12, thereby displaying a message posted to the community on the display screen of each terminal device 20.
  • FIG. 19 is a block diagram illustrating an example of a schematic configuration of the terminal device 20.
  • the terminal device 20 that functions as a computer is, for example, a portable terminal such as a portable wireless telephone or a PDA including a personal computer or a smartphone.
  • the terminal device 20 includes a communication unit 21, a storage unit 22, a display unit 23, an operation unit 24, an input / output interface unit 25, and a system control unit 26.
  • the system control unit 26 and the input / output interface unit 25 are connected via a system bus 27.
  • the communication unit 21 controls communication with the information processing server 10 and the like through the network 3.
  • the communication unit 21 has a wireless communication function in order to connect to the mobile communication network of the network 3 via the base station 5.
  • the storage unit 22 includes, for example, a hard disk drive, a silicon disk drive, and the like, and stores programs such as an operating system, an application program for a terminal device, and a web browser program.
  • the storage unit 22 records the time when the application program or web page that uses the service provided by the information processing server 10 is started, the time when it is terminated, the time when the service is logged in, and the time when it is logged out. In addition, the storage unit 22 records the time when the terminal device 20 is started, the time when the terminal device 20 is ended, and the like. Some of these time-related information may be transmitted from the terminal device 20 to the information processing server 10 after starting an application program or web page that uses the service in order to specify the login / logout time to the service. Good. This is particularly effective when the application program or web page is terminated without logging out of the service.
  • the display unit 23 (an example of a display screen for each community) includes, for example, a liquid crystal display element or an EL (Electro Luminescence) element.
  • a message exchanged in the community is displayed on the display unit 23 by an application program for a terminal device or a web browser.
  • the operation unit 24 is composed of, for example, a keyboard and a mouse. The user inputs a response through the operation unit 24.
  • the display unit 23 is a touch switch type display panel such as a touch panel
  • the operation unit 24 acquires position information of the display unit 23 that is touched or approached by the user.
  • the input / output interface unit 25 is an interface between the communication unit 21, the storage unit 22, and the system control unit 26.
  • the system control unit 26 includes, for example, a CPU 26a, a ROM 26b, and a RAM 26c.
  • the CPU 26 a reads out and executes various programs stored in the ROM 26 b, the RAM 26 c, and the storage unit 22.
  • the system control unit 26 executes the application program and causes the display unit 23 to receive and display messages posted to the community from the information processing server 10.
  • FIG. 20 is a flowchart showing an operation example of the message exchange service in the information processing server 10.
  • 21 and 22 are schematic diagrams illustrating display screen examples of the terminal device 20.
  • the information processing server 10 performs login (step S1) or logout processing (step S4). Specifically, the information processing server 10 receives a login or logout request for each community from each terminal device 20.
  • the information processing server 10 receives the community ID of the community selected by the user in the terminal device 20 and the user ID of the user. When the received user ID is included in the user ID corresponding to the received community ID, the information processing server 10 adds the received user ID to the logged-in user of the selected community. Further, when the received user ID is included in the user ID of the user corresponding to the received community ID, the information processing server 10 includes information indicating whether the user ID is logged in (for example, (Login flag) may be updated to information indicating that the user is logged in (for example, the login flag is turned ON).
  • Login flag may be updated to information indicating that the user is logged in (for example, the login flag is turned ON).
  • the user When the message exchange service application program is started or when the message exchange service Web page is accessed, the user is authenticated for login, for example, when the message exchange service is accessed.
  • the user ID corresponding to the community ID of the community selected by the user is selected. You may comprise so that it may add to the login user of a community, without collating whether the user ID of the user who did it is included. Details will be described in a subroutine of an operation example of login / logout processing.
  • the information processing server 10 performs a message display control process and a trigger information specifying process (step S2).
  • a message is posted from the terminal device 20 of the community user (for example, when Mr. B of Community 1 posts message B2)
  • the information processing server 10 displays the display unit of the terminal device 20 of each logged-in user of the community
  • the message display control process is performed at 23 so that the display screen for the community where the message is posted is displayed.
  • the information processing server 10 transmits data in the message display area 30 to the terminal device 20.
  • the information processing server 10 In the case of a web page, the information processing server 10 generates a web page of the message display area 30 and the bar area 31 and transmits the web page to the terminal device 20.
  • a message display area 30 and a bar area 31 are displayed on the display unit 23 of the terminal device 20.
  • messages posted to the community are displayed.
  • message line 32 of the posted message for example, a poster image 32a, a posting time 32b, a poster name 32c, a message 32d, and the like are displayed.
  • an image 31a of the user who owns the terminal device 20 a name 31b, various icons 31c, a logged-in community name 31d, and the like are displayed.
  • the information processing server 10 performs message proxy posting processing (step S3).
  • the information processing server 10 acquires a corresponding message based on trigger information of the posted message and a message posted in the past, and the acquired message satisfies the proxy posting condition.
  • the acquired message is posted as a proxy and displayed on the display unit 23 as shown in FIG.
  • the information processing server 10 performs logout processing (step S4).
  • the information processing server 10 receives a logout request including a user ID and a community ID from the terminal device 20.
  • the information processing server 10 deletes the received user ID from the login user corresponding to the received community ID.
  • the information processing server 10 stores, for each user ID of a user corresponding to each community ID, information (for example, a login flag) indicating whether or not the user ID is logged in.
  • the information indicating whether or not the user is logged in may be updated to information indicating that the user is not logged in or information indicating that the user is logged out (for example, the login flag is turned OFF). Details will be described in a subroutine of an operation example of login / logout processing.
  • a message display area 30 and a bar area 31 are displayed on the display unit 23 of the terminal device 20.
  • messageB2 of Mr. B of the message line (added code number below) posted in the message display area 30 as a trigger, messageAA1 of Mr. A corresponding to the messageB2 is acquired as message proxy posting information 40a, and Mr. A
  • a proxy post is displayed.
  • the posted message line 40 displays the image of the poster, the posting time, the name of the poster, message proxy posting information 40a (message AA1), and the like.
  • the message proxy posting information 40a may be displayed on the terminal devices 20 of all the users belonging to the community, or only the terminal device 20 of the user who is actually logged in to the community at the time of the proxy posting. May be displayed. Further, for example, it may be displayed only on the terminal device 20 of a specific user such as Mr. A.
  • message proxy posting information 40a will be described in detail in a subroutine of an operation example of message proxy posting processing.
  • step S1 the information processing server 10 returns to the process of step S1, and continues to provide the message exchange service.
  • FIG. 23 is a flowchart showing a subroutine of an operation example of login / logout processing in the information processing server 10.
  • 24 and 25 are schematic diagrams illustrating display screen examples of the terminal device 20.
  • the information processing server 10 determines whether or not a login request has been received from the terminal device 20 (step S10).
  • the terminal device 20 issues a login request. It transmits to the information processing server 10. Then, the information processing server 10 receives a login request from the terminal device 20.
  • the terminal device 20 transmits appID and the like together with a login request so that it can be understood as a request from the application program.
  • the terminal device 20 transmits a web page ID and the like together with a login request so that it can be understood as a request from the web page.
  • the login request is configured to be transmitted in response to a predetermined operation by a user after an application program for the message exchange service is started or after a web page for the message exchange service is opened. May be.
  • the information processing server 10 When the login request for the message exchange service is received (step S10; YES), the information processing server 10 performs a login process (step S11). As shown in FIG. 24, the information processing server 10 displays, as display control, data such that a community selection button is displayed in the display area 33 so that the user can select on the display unit 23 of the terminal device 20. It is transmitted to the terminal device 20 that has made a login request. A screen (an example of a community page) as shown in FIG. 24 is displayed on the display unit 23 of the terminal device 20. As an example of the display screen, in the case of the user “Mr. A”, only the selection button indicating the community registered by the user “Mr. A” may be displayed actively. Further, as an example of the display screen, in the case of the user “Mr. A”, only the selection button indicating the community registered by the user “Mr. A” may be displayed.
  • the information processing server 10 receives the community ID of the community corresponding to the selected selection button from the terminal device 20.
  • the information processing server 10 stores data such that the login screen (display area 33) for the selected community is displayed on the display unit 23 of the terminal device 20. As display control, it transmits to the terminal device 20. A screen (an example of a community page) as shown in FIG. 25 is displayed on the display unit 23 of the terminal device 20.
  • the user inputs the registered login ID and password, and the terminal device 20 transmits the login information to the information processing server 10.
  • the information processing server 10 performs an authentication process based on a login request to the community.
  • the information processing server 10 records the user ID, the community ID, and the login time in the access history DB 12 b in association with each other.
  • the information processing server 10 transmits the information of messages posted up to the time of login in the logged-in community to the terminal device 20. For example, as illustrated in FIG. 21, the information processing server 10 transmits data to be displayed on the display unit 23 of the terminal device 20 to the terminal device 20.
  • the information processing server 10 displays only a selection button indicating a community in which a user ID corresponding to the user is registered in response to a login request for a message exchange service from the user, the login process for each community described above. May not be executed.
  • the information processing server 10 is activated when only a selection button indicating a community in which a user ID corresponding to the user is registered is displayed in response to a login request for a message exchange service from the user. You may comprise so that the login process for every displayed community may not be performed.
  • the information processing server 10 refers to the login necessity setting information in which login necessity is set in advance for each community, and executes the login process only when a login request to a community that requires login is received. You may comprise.
  • the information processing server 10 determines whether or not the logout request has been received. Determination is made (step S12). For example, as illustrated in FIG. 21, when logout of the bar area 31 is selected, the terminal device 20 transmits logout request information to the information processing server 10 together with the user ID and the community ID. Note that the information processing server 10 may regard the terminal device 20 that has not received a request or response for a predetermined time or more as being logged out. However, the information processing server 10 performs processing so that the “browsing user” does not log out without making a data transmission / reception request such as a message acquisition request or a message posting request.
  • the information processing server 10 performs logout processing (step S13). As shown in FIG. 5, the information processing server 10 records the user ID, the community ID, and the time when the logout request is received (logout time) in the access history DB 12b.
  • the information processing server 10 uses the message exchange service when the terminal device 20 terminates the application program or web page for the terminal device without logging out the message exchange service provided by the information processing server 10.
  • Information such as the application program to be executed and the time when the web page is terminated may be acquired from the terminal device 20 and recorded in the access history DB 12b.
  • the information processing server 10 ends the login / logout process subroutine.
  • FIG. 26 is a flowchart illustrating a subroutine of an operation example of the message display control process and the trigger information specifying process in the information processing server 10.
  • FIG. 27 is a schematic diagram illustrating a display screen example of the terminal device 20.
  • the information processing server 10 determines whether a message has been posted (step S20). Specifically, the system control unit 14 of the information processing server 10 determines whether there is a message transmitted from each terminal device 20.
  • the terminal device 20 When the user of the terminal device 20 inputs a message in the input area 34 and selects an input completion button or a posting button (not shown), the terminal device 20 processes the user ID and community ID together with the input message. Send to server 10.
  • step S20 If the information processing server 10 determines that a new message has not been posted (step S20; NO), the information processing server 10 ends the subroutine of the message display control process and the trigger information specifying process.
  • the information processing server 10 determines that a new message has been posted (step S20; YES)
  • the information processing server 10 stores the posted message (step S21).
  • the system control unit 14 receives the message (post information) transmitted from the terminal device 20 together with the received user ID and community ID and the post time when the message was received, as shown in FIG. Record in order.
  • the information processing server 10 associates the posted information, the trigger information that triggers the posting information posted in the past, and the identification information that identifies the user who posted the posted information. It functions as an example of a storage means for storing information.
  • the information processing server 10 transmits a message (step S22). Specifically, the system control unit 14 generates data and a web page for a community message screen (community display screen) corresponding to the received community ID, and transmits them to the terminal device 20.
  • a community message screen community display screen
  • the system control unit 14 refers to the member information DB 12a and acquires the user name, image, and the like based on the received user ID. Then, as shown in FIG. 21, the system control unit 14 has a message composed of the image user 32a and name 32c based on the received user ID, the time when the message was received (post time 32b), and the received message 32d. Line 32 is generated. The system control unit 14 generates data for the generated message line 32 and data for a message screen to which the generated message line 32 is added, and transmits the generated data to the terminal device 20. In this manner, messages posted from each user are sequentially displayed on the community display screen by causing the terminal device 20 of the user to transmit the message.
  • system control unit 14 generates a screen update request, a predetermined time interval, or a message screen from the terminal device 20 of the user who has logged in to the posted message community. Then, send the message screen information for the community.
  • the information processing server 10 identifies the trigger information that triggered the posting of the posted message based on the message posted before the posted message (step S23). Specifically, the system control unit 14 extracts a message of the same community from the posting history as shown in FIG. 6 based on the community ID of the posted message, and as shown in FIG. A message group including at least one message is generated, and trigger information is specified from the generated message group.
  • the system control unit 14 generates a message group MG1, MG2,... MGn including at least one message from the posted message based on the posting time. To do.
  • messages are separated so that the posting information is gathered based on the posting time and the posting value between the posting information.
  • Separating messages so that post information is collected based on post time and post value between post information is, for example, post information posted within a first predetermined time from the post time when the first post information was posted
  • the posting information with the largest posting time interval of continuous posting information among multiple posting information, or the posting information with the posting time interval of continuous posting information being greater than or equal to a predetermined value is divided between
  • the posting times are relatively dense among the plurality of posting informations, and the posting information groups are relatively dense.
  • a message group including at least one message is generated based on the posting time when the message was posted. Note that the message may be divided starting from a message in which a word of a specific word (such as “By the way”) whose topic is likely to change appears.
  • the posted value (the number of posted posts, the number of characters included in the posted message) in the second predetermined time frame (for example, 5 minutes or 10 minutes) is equal to or greater than the predetermined value.
  • the posted value is set in advance in association with the time period including the second predetermined time frame, or when the posted value is higher than other predetermined time frames close in the second predetermined time frame.
  • the case where it is high compared with the assumed contribution value which exists, the case where it is high compared with the contribution value of the other community in the said 2nd predetermined time frame, etc. are mentioned. Note that not all messages need to belong to a message group, and in that case, there may be messages that do not belong to any message group.
  • the system control unit 14 in the message group (for example, message group MG2) including the posted message (for example, message AA2) or the immediately preceding message (for example, message H1)
  • message group MG2 including the posted message (for example, message AA2) or the immediately preceding message (for example, message H1)
  • message group MGn including a message (eg, message AA3) as shown in FIG. 8B, but not included in the message group MGn
  • the latest message for example, message I1, the first message (for example, message ⁇ BB1), and the immediately preceding message (for example, message G3) are used as trigger information as an example of trigger information.
  • the opportunity information may be a keyword included in the opportunity information.
  • the information processing server 10 functions as an example of an opportunity information specifying unit for specifying the opportunity information of the posted information based on the posted information posted before the posted information.
  • the information processing server 10 functions as an example of a posted information group generating unit that generates a posted information group including a plurality of similar posted information based on the posted time and the posted information.
  • the information processing server 10 includes posts included in the posted information group based on posted information posted before the posted information with the earliest posting time among the posted information included in the generated posted information group. It functions as an example of the trigger information specifying means for specifying the trigger information of information.
  • the information processing server 10 determines whether or not the trigger information has been identified (step S24). If the posted message is the first message in the message group, the trigger information may not be specified. However, in this case, keywords and phrases indicating the content spoken in each message group, a summary of all the messages in each message group, and the high-level concept and low-level concept words extracted from each message group It may be information.
  • step S24 the information processing server 10 ends the subroutine of the message display control process and the trigger information specifying process.
  • the information processing server 10 stores the received message and the trigger information in association with each other (step S25). Specifically, the system control unit 14 stores the posted message and the specified opportunity information in association with each other in the opportunity information DB 12d (as shown in FIGS. 9 to 12).
  • the information processing server 10 includes post information posted in the past, trigger information that triggers posting the post information posted in the past, and identification information that identifies the user who posted the post information. It functions as an example of a storage means for storing in association with each other.
  • the information processing server 10 After storing the message trigger information, the information processing server 10 ends the subroutine of the message transmission process and the trigger information specifying process.
  • FIG. 28 is a flowchart illustrating a subroutine of an operation example of the message proxy posting process in the information processing server 10.
  • the information processing server 10 identifies an opportunity information candidate that is a candidate for the opportunity information included in the posted message (step S ⁇ b> 30). ).
  • the system control unit 14 extracts keywords such as nouns and verbs as opportunity information candidates from posted messages.
  • the system control unit 14 refers to the opportunity information DB 12d and sets the user identification information of the user other than the user who posted the message among the users belonging to the community or the user identification information of the user who satisfies the predetermined condition belonging to the community.
  • search for trigger information corresponding to the extracted keyword that is a candidate trigger information search for trigger information corresponding to the extracted keyword that is a candidate trigger information.
  • user Mr. A with user ID “00011” belongs to the community with community ID “0001”, and user Mr. B with user ID “00012” posted message B2.
  • the system control unit 14 extracts keywords such as nouns and verbs as opportunity information candidates from the posted message B2.
  • the information processing server 10 determines whether or not the opportunity information candidate included in the posted message has been identified (step S31).
  • step S31 When it is determined that the opportunity information candidate corresponding to the posted message cannot be specified (step S31; NO), the information processing server 10 ends the message proxy posting subroutine.
  • the information processing server 10 When it is determined that the opportunity information candidate corresponding to the posted message has been identified (step S31; YES), the information processing server 10 refers to the opportunity information DB 12d and includes the identified opportunity information candidate in the opportunity information. Post information such as a message is acquired (step S32).
  • the system control unit 14 refers to the opportunity information DB 12d, and among the users belonging to the community, the user identification information of users other than the user who posted the message or the user who satisfies the predetermined condition belonging to the community Among the trigger information corresponding to the identification information, search for trigger information corresponding to the extracted keyword that is a candidate trigger information.
  • the system control unit 14 refers to the trigger information DB 12d and the dictionary DB 12g, specifies a keyword similar or related to the extracted keyword, and searches for post information including the specified similar or related keyword in the trigger information.
  • a theme (mg2, mg3, etc.) that is a general concept of each of the extracted keyword and opportunity information is specified, and a post corresponding to a theme that matches or is similar to the theme corresponding to the extracted keyword Information may be searched.
  • Similarities include a range of a predetermined similarity, each category in a given category relationship being within a predetermined range (for example, the same / adjacent / proximity / parent / child / brother, etc.), and the like.
  • the information processing server 10 determines whether another user's message corresponding to the posted message has been identified (step S33). Specifically, the posting information corresponding to the trigger information in a predetermined similar range to the keyword included in the posted message is included in the posted information including the specified trigger information candidate in the trigger information. It is determined whether or not it has been identified.
  • the system control unit 14 has an opportunity information corresponding to a user ID (for example, “00011”) of a user that is different from the community to which the user Mr. B posted a message and that is different from the user Mr. B.
  • the post information including the extracted keyword in the trigger information is specified with reference to the trigger information DB 12d in which is registered.
  • step S33 If the post information of another user cannot be specified (step S33; NO), the information processing server 10 ends the message proxy posting subroutine.
  • the information processing server 10 determines whether the specified post information satisfies the proxy post condition (step S34). Specifically, the system control unit 14 refers to the permission DB 12e and the member information DB 12a, and determines from the specified posting information whether the set proxy posting conditions as shown in FIGS. 13 to 17 are satisfied. To do. For example, as shown in FIG. 13, it is permitted for the user Mr. A to post, as a citation source, post information posted to the community having the community ID “0002”, but the community ID “0003”.
  • the posting information posted to the community is not permitted to be used as a proxy for posting, the posting information for the community ID “0002” is permitted to be used as the proxy posting information, but the community ID “0003” is used. Posting information corresponding to "" is not permitted to be used as proxy posting information.
  • the system control unit 14 extracts post information satisfying the proxy post condition from the specified post information as message proxy post information.
  • system control unit 14 refers to the permission DB 12e as shown in FIG. 14 and a user who is prohibited as a citation destination in the community to which the user Mr. It may be configured to determine whether or not there is a user who is prohibited as a citation source in the community corresponding to the posted information.
  • system control unit 14 refers to the permission DB 12e as shown in FIG. 15 and prohibits users included in the community to which the user Mr. It is configured to determine whether or not a user combination that satisfies the posting information is satisfied, or whether or not a user included in the community corresponding to the posting information satisfies a user combination that is prohibited as a citation source Also good.
  • system control unit 14 refers to the member information DB 12a and corresponds to the acquired posting information for each user included in the community to which the user Mr. A belongs (the community that is the target of proxy posting). Calculate the relevance with the user and refer to the calculated relevance and the permission DB 12e as shown in FIG. 16 or FIG. Is determined to be permitted.
  • proxy posting of post information similar to post information posted by the other user is permitted. For example, in a community to which the first user Mr. A belongs (a community that is the subject of proxy posting), after a message is posted from another user (second user), another user (third user) The first user extracted in response to the message from the second user based on the relationship between the opportunity information candidate included in the message and the posted information when the message is posted from Only when the past message (post information) is the same as or similar to the message (post information) from the third user, the proxy post of the extracted past message of the first user is permitted.
  • a community to which the first user Mr. A belongs a community that is the subject of proxy posting
  • the first user extracted in response to the message from the second user based on the relationship between the opportunity information candidate included in the message and the posted information when the message is posted from Only when the past message (post information) is the same as or similar to the message (post information) from the third user, the proxy post of the extracted past message of the first user is permitted.
  • the posting value of the message posted by the third user posted after the posting of the message from the second user in the community to which the first user belongs does not satisfy a predetermined condition (for example ( When the number of characters of the third user's message is small, or when the second user posts a message and the number of posted messages by other users is small, etc., the acquired past message of the first user (post) Information) proxy posting.
  • a predetermined condition for example ( When the number of characters of the third user's message is small, or when the second user posts a message and the number of posted messages by other users is small, etc., the acquired past message of the first user (post) Information) proxy posting.
  • the information processing server 10 posts information posted in the past than the posted information and posted in the past when the posted information is posted to the community from the user participating in the community.
  • the posting information stored in the storage means for storing the opportunity information for posting the posted information and the identification information for identifying the user who posted the posted information in association with each other, and participating in the community
  • An example of posted information extraction means for extracting posted information from posted information corresponding to identification information of a user different from the posted user among the users based on the posted posted information and the stored opportunity information Function as.
  • the information processing server 10 functions as an example of posted information extracting means for extracting posted information that satisfies the proxy posting condition.
  • step S34 the information processing server 10 ends the message proxy posting subroutine.
  • the information processing server 10 controls the display of post information that satisfies the proxy posting condition as message proxy posting information (step S35). Specifically, as shown in FIG. 22, the system control unit 14 displays message proxy posting information 40 a (message AA1) on the message line 40 on the display unit 23 of the terminal device 20 of the community login user Mr. A. The message display control process is performed so that the message is automatically displayed on the proxy.
  • message proxy posting information 40 a messages AA1
  • the information processing server 10 transmits data in the message proxy posting information display area (message line 40) to the terminal device 20.
  • the information processing server 10 In the case of a web page, the information processing server 10 generates web pages for the message proxy posting information display area (message line 40), the message display area 30, and the bar area 31, and transmits them to the terminal device 20.
  • the information processing server 10 functions as an example of proxy posting means for posting the extracted posting information to the community on behalf of the information processing server 10.
  • the information processing server 10 ends the message proxy posting processing subroutine.
  • a user for example, Mr. B of the second user
  • a community for example, CommunityCommun1
  • Trigger information DB 12d Stored in storage means (trigger information DB 12d) that stores post information, trigger information that triggers posting of post information posted in the past, and identification information that identifies the user who posted the post information in association with each other.
  • identification information of a user for example, Mr. B of the first user
  • identification information is extracted based on the post information posted by the user (for example, Mr.
  • the proxy message posting information 40a By posting the proxy message posting information 40a) to the community (for example, Community 1) as a proxy, the user (for example, the first user Mr. A) is automatically given a chance to participate in the conversation. The participation of the posted user is encouraged so as to communicate with the user, and the network resources can be used effectively.
  • the storage means (the opportunity information DB 12d) stores the posted information and the posting time when the posted information is posted in association with each other, and is based on the posted information posted before the posted information. In this case, when the trigger information of the posted information is specified, the accuracy of the trigger information is improved because the posted information is posted before the posted posted information along the causal relationship.
  • a posting information group MG1, MG2,..., MGn including a plurality of similar posting information based on the posting time and the posting information is generated, and included in the generated posting information group (for example, MGn in FIG. 7).
  • the posted information included in the posted information group based on the posted information posted earlier than the posted information with the earliest posting time (for example, message BB1).
  • the proxy posting condition of the posting information that can be proxy posting is further stored in association with the user identification information (for example, the user ID) and the posting information that satisfies the proxy posting condition is extracted, the posting information that does not satisfy the proxy posting condition Is not extracted, so it is prevented from being posted inadvertently.
  • the threshold value of the relevance between users is stored as a proxy posting condition of post information that can be posted by proxy, and posted information posted for each user corresponding to the posted information stored in the storage means (the opportunity information DB 12d).
  • the posting information satisfying the proxy posting condition (FIG. 16 and FIG. 17 user range, etc.) is extracted, only the users in a predetermined relationship range are calculated. Since it is limited, it is possible to prevent inadvertent posting.
  • FIGS. 29 to FIG. 31 are schematic diagrams showing modifications of the display screen example of FIG.
  • a message proxy post information display area 41 on which message proxy post information 41a (message AA1) is displayed may appear on the edge of the display screen or the like.
  • the message proxy posting information display area 42 on which the message proxy posting information 42a (message AA1) is displayed may be displayed so as to be superimposed on the message display area.
  • the message proxy post information display area 42 on which the message proxy post information 42a is displayed is displayed so as to be superimposed on the message display area. It may be configured.
  • the message proxy posting information display area 43 in which the message proxy posting information 43a (message AA1) is displayed is displayed close to the area displayed when a new message is posted. It may be. Then, the message proxy posting information 43a is displayed, and the message input line 35 may be displayed so that the user can input a message by looking at the message proxy posting information 42a.
  • the post information satisfying the proxy post condition may be extracted and the proxy post may be performed, or after the post information is extracted and the proxy post condition is determined at the stage of proxy post Good.
  • application of a plurality of proxy posting conditions may be divided into a stage of extracting posting information and a stage of proxy posting. For example, the determination as to whether the posting value in the community that is the subject of the proxy posting is equal to or less than the threshold may be at the stage of proxy posting.
  • the present invention is not limited to the above embodiments.
  • Each of the embodiments described above is an exemplification, and any configuration that has substantially the same configuration as the technical idea described in the claims of the present invention and has the same operational effects can be used. It is included in the technical scope of the present invention.
  • Information processing system 10 Information processing server (information processing apparatus) 12a: Member information DB 12b: Access history DB 12c: Posting history DB (storage means) 12d: Trigger information DB (storage means) 12e: Permission DB 12g: Dictionary DB 20: Terminal device 23: Display unit 40a, 41a, 42a, 43a, 44a: Message proxy posting information MG1, MG2, ... MGn: Message group (posting information group)

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Information Transfer Between Computers (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

L'invention concerne un dispositif de traitement d'informations qui a, enregistrées dans ce dernier, une pluralité de communautés auxquelles une pluralité d'utilisateurs participent, et qui est conçue pour amener un écran d'affichage pour chaque communauté à afficher de manière successive des messages publiés par les utilisateurs, un moyen de stockage (une base de données d'informations d'opportunité (12d)) associant et stockant (S25) des informations publiées précédemment par des utilisateurs participant aux communautés, les informations d'opportunité indiquant les opportunités pendant lesquelles les informations ont été publiées, et des informations d'identification identifiant les utilisateurs qui ont publié les informations, et lorsque des informations ont été nouvellement publiées sur une communauté par un utilisateur participant à la communauté, le dispositif de traitement d'informations extrayant (S30, S32, S33, S34) des informations publiées particulières à partir des informations publiées qui sont stockées dans le moyen de stockage et qui sont associées aux informations d'identification d'utilisateurs participant aux communautés qui sont différents de l'utilisateur qui a publié les informations nouvellement publiées, sur la base des informations nouvellement publiées et des informations d'opportunité stockées, puis publiant (S35) les informations publiées extraites sur la communauté, agissant ainsi comme mandataire.
PCT/JP2014/067466 2014-06-30 2014-06-30 Dispositif de traitement d'informations, procédé de traitement d'informations et programme pour un dispositif de traitement d'informations WO2016001999A1 (fr)

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JP2016530720A JP6307604B2 (ja) 2014-06-30 2014-06-30 情報処理装置、情報処理方法、および、情報処理装置用プログラム

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