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WO2015051334A2 - Appareil et procédé de livraison et de ramassage de marchandises - Google Patents

Appareil et procédé de livraison et de ramassage de marchandises Download PDF

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Publication number
WO2015051334A2
WO2015051334A2 PCT/US2014/059184 US2014059184W WO2015051334A2 WO 2015051334 A2 WO2015051334 A2 WO 2015051334A2 US 2014059184 W US2014059184 W US 2014059184W WO 2015051334 A2 WO2015051334 A2 WO 2015051334A2
Authority
WO
WIPO (PCT)
Prior art keywords
loading
driver
administrator
user apparatus
pick
Prior art date
Application number
PCT/US2014/059184
Other languages
English (en)
Other versions
WO2015051334A3 (fr
Inventor
Ronald H. MAINS
Original Assignee
Cross Road Centers Logistics, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Cross Road Centers Logistics, Inc. filed Critical Cross Road Centers Logistics, Inc.
Priority to MX2016004216A priority Critical patent/MX367101B/es
Priority to CA2926055A priority patent/CA2926055C/fr
Publication of WO2015051334A2 publication Critical patent/WO2015051334A2/fr
Publication of WO2015051334A3 publication Critical patent/WO2015051334A3/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations

Definitions

  • the present invention relates to freight delivery/pick-up systems, and in particular, though non-limiting embodiments, to apparatuses, systems and methods for management of freight vehicles from remote locations.
  • a constant challenge for an entity operating a warehouse, or other delivery and/or pick-up facility, is to efficiently, safely and securely provide for the delivery and pick-up of goods.
  • "Pick-ups” typically involve bringing a freight vehicle to a warehouse loading bay for loading cargo.
  • "Deliveries” typically involve bringing a loaded freight vehicle to a warehouse loading bay for unloading cargo. Freight vehicles are often relatively large tractor/trailers that require ample space and pick-ups/deliveries are often scheduled for a fixed fifteen to thirty minute window.
  • the inbound freight vehicle e.g., tractor/trailer
  • the guard shack or receiving window is assigned a loading bay, and then proceeds to the loading bay for loading and/or unloading by warehouse personnel.
  • drivers drive directly to the warehouse or loading bay. Often no prescreening is done to ensure authorization of the driver and load prior to arrival at the warehouse site, loading bay, guard shack or receiving window.
  • An exemplary embodiment of the present invention provides a system that includes a loading/unloading facility, a user apparatus having a user interface configured to communicate with a driver of a delivery/pick-up vehicle, and an administrator apparatus configured to communicate with the user apparatus and the loading/unloading facility.
  • the user apparatus is located remotely from the loading/unloading facility and the driver checks into the user apparatus.
  • the administrator apparatus coordinates arrival of the delivery/pickup vehicle at the loading/unloading facility.
  • FIG. 1 is a schematic of a freight delivery/pick-up system, according to an exemplary embodiment of the present invention.
  • Figure 2 shows a user apparatus, according to an exemplary embodiment of the present invention.
  • Figure 3 is a schematic of the user apparatus shown in Figure 1.
  • Figure 4 is a screen view of a user interface of the user apparatus shown in Figure 2.
  • Figure 5 is a view of a video call as seen from the user interface shown in Figure 4.
  • Figure 6 shows an administrator apparatus, according to an exemplary embodiment of the present invention.
  • Figure 7 shows a screen view of the administrator apparatus shown in Figure 6.
  • Figure 8 is a schematic of multiple user apparatuses and multiple administrator apparatuses, according to an exemplary embodiment of the present invention.
  • Figure 9 is a flow chart showing a freight delivery/pick-up system using a dispatch agent, according to an exemplary embodiment of the present invention.
  • Figure 10 is a flow chart showing an automated freight delivery/pick-up system, according to an exemplary embodiment of the present invention.
  • Embodiments provide apparatuses, systems and methods for remote or off- site check-in of freight vehicles that eliminate many of the problems with current freight delivery and pick-up.
  • Embodiments include custom apparatuses and software that interface as a system to remotely control the logistics of delivery and pick-up of freight thereby providing for a more efficient, safe and secure use of loading bays and personnel resources.
  • the system provides a simple remote touch screen interface that allows drivers of freight vehicles to remotely login to the freight management system, become authorized, and coordinate, through the system, efficient delivery and/or pick-up of freight.
  • the check-in service may be full service and efficiently coordinate, by providing all necessary information, for safe delivery of goods.
  • the remote login/user interface may be located separate from the loading/unloading facility and possibly may be remotely located from an administrator system.
  • the administrator system communicates with the driver/remote user apparatus as well as the loading/unloading facility and coordinates and controls the logistics of the delivery/pick-up. Some or all of this process is automated by the system apparatuses and software.
  • the remote user interface may be located at an off-site driver's lounge that is relatively near the loading/unloading facility. This remote location may be designed to accommodate freight vehicles and personnel, including providing adequate parking and other amenities.
  • the driver is provided a pager which is used to alert him a few minutes before a loading bay is available. While he waits, the driver may utilize facilities for refueling, showering, restaurant, rest and relaxation. The present system avoids potentially dangerous situations where trucks are parked in queues along highways and residential streets.
  • FIG 1 schematically depicts a freight delivery/pick-up system, according to an exemplary embodiment of the present invention.
  • the overall system includes a driver facility, an administrative facility and a warehouse. As shown in Figure 1 there are two driver facilities and three warehouse facilities. There may be more or less of each of these facilities.
  • Each driver facility includes a user apparatus.
  • the administrator facility includes an administrator apparatus.
  • the warehouses include unloading/loading facilities such as loading docks.
  • the driver facility is remotely located from the warehouses.
  • the administrative facility may or may not be separately located from the driver facility.
  • the user apparatuses, administrator apparatus and warehouses are all in communication via the Internet. They may, however, be in communication via other communication networks, e.g., a LAN.
  • the administrator system communicates with the driver/remote user apparatus as well as the loading/unloading facility and coordinates and controls the logistics of the delivery/pick-up. Some or all of this process is automated by the system apparatuses and software as described herein.
  • a driver of a freight vehicle e.g., delivery/pick-up vehicle
  • positions himself at a location distant e.g. driver facility A, B, from the loading/unloading facility.
  • the driver approaches and communicates with a user interface of a user apparatus.
  • the user apparatus and an administrator apparatus then work together to coordinate the arrival of the delivery/pick-up vehicle at the loading/unloading facility, e.g. warehouse A, B, C.
  • the system may include a logistics support facility to further aid in the coordination of arrival of the delivery/pick-up vehicle at the loading/unloading facility.
  • the logistics support facility maybe a warehouse or other storage facility or area configured for storing freight until it ready to be delivered to a final destination such as a specific designated loading/unloading bay.
  • the logistics support facility may be in communication with the administrator apparatus, user apparatus and/or loading/unloading facility via the Internet or other suitable network. It may also be tied into a server for the administrator apparatus, user apparatus and/or loading/unloading facility.
  • the system may also include an off-site certified scale system that is in communication with the administrator apparatus, user apparatus and/or loading/unloading facility via the Internet or other suitable network.
  • the scale system may be located in a convenient location such as proximate to the user apparatus and/or driver facility. Alternatively it may be located at a more remote location.
  • the loading/unloading facility of the present disclosure can take many forms. In many instances the loading/unloading facility will be a warehouse with multiple loading docks for delivery/pick-up vehicles. However, in other cases the loading/unloading facility could involve ships, train yards, commercial stores, fields or any other structure where efficient scheduling of multiple delivery/pick-up vehicles is advantageous.
  • Embodiments of the present invention include a check-in driver facility that is remote from or distant from a loading/unloading facility.
  • the check-in driver facility includes a user apparatus that the driver of a freight vehicle checks into and interfaces with the freight management system described herein.
  • FIG 2 shows an example embodiment of a user apparatus.
  • the user apparatus (10) may be similar in size and shape to a vending machine, or, in other variations, may be configured as a wall mounted display.
  • User interface (50) provides for entry and receipt of freight driver information and may be implemented via computer (15), touch screen monitor (20), microphone and speaker (30), as well as a stand (40).
  • the touch screen monitor (20) serves as a communication link between the driver and an administrative system.
  • An exemplary user interface screen (50) is shown in Figure 4.
  • the user interface is in communication with the administrator apparatus and/or loading/unloading facility and can obtain information from and communicate information to the driver such as check-in time, assigned loading dock, pick-up/drop-off time, authorization information, driver identifying information, truck and trailer number, scale in/weight documentation, authorized driver release, instructions, etc.
  • the user apparatus may be configured to communicate and/or receive this information digitally, visually, audibly, through voice recognition, through scanning devices, or any combination thereof.
  • the driver simply pushes a single button and is connected to a live administrative representative that instructs the driver what he needs to do and enters information into the system for communication with various components of the system.
  • the driver interface with an automated administrator apparatus and information may be gathered via voice recognition technologies operable on computer (15) and in communication with the system via a communications network.
  • Computer as used herein, is intended to encompass any suitable processing device. Indeed the computer may be adapted to execute any operating system including LinuxTM, UNIXTM, WindowsTM, or any other suitable operating system.
  • the computer is monolithic with the touch screen, e.g. an HP ENVY TouchsmartTM all-in-one PC.
  • the computer (15) may be implemented by a processor (201) running software (220) connected to memory (205), storage (210), and sound circuitry (230).
  • Processor (201) executes instructions, thereby communicating data input from a driver, displaying information sent to the driver, and/or manipulating data. Although described as a single processor, multiple processors may be used according to particular needs. References to processor are meant to include multiple processors where applicable.
  • Memory (205) and storage (210) may include any memory or database module and may take the form of volatile or non-volatile memory including, without limitation, magnetic media, optical media, random access memory (RAM), read-only memory (ROM), removable media, or any other suitable local or remote memory component.
  • the sound circuitry (230) can be any circuit configured to link the processor (201) to the microphone and speaker (30).
  • Computer (15) implements user interface (50) via software (220).
  • the software may be configured to only have capabilities related to the driver check-in. A minimized interface can be desirable to insure system security, reliability, and enhance the driver experience.
  • the software (220) can include Windows 7TM with a bios configured to automatically power and reboot the user apparatus (10) in the event of a power failure.
  • the software (220) can also include Microsoft LyticTM Instant MessengerTM and/or Net stop KioskTM to communicate with, secure, manage, and update the user apparatus.
  • Status board software can also be implemented. In some variations, the status board may include a text area up to 4 lines by 120 characters and be executed via ColdFusionTM.
  • Stand (40) supports user interface (50) and provides for ergonomic interaction with the components of the same.
  • Stand (40) may be used to support computer (15), touch screen monitor (20), and/or microphone and speaker (30).
  • the stand (40) can be a custom enclosure, while in others, the stand (40) may simply be a table or other suitable apparatus.
  • User apparatus (10) may be configured with various additional embodiments such as a card reader (37), a networking peripheral, a pager holder and/or distributor (35), camera (25), optical scanner and/or DOT reader. These features may be linked to user interface (50) via the computer (15) either directly via the computer's processor (201) or through a peripheral controller (250), e.g. serial or USB controller, depending on the nature of the given attachment.
  • Card reader (37) may be utilized to gather information regarding a driver of a delivery/pick-up vehicle.
  • Card reader (37) may read cards such as payment cards or identity cards. Examples of card readers (37) include manual drag through card readers, motorized card readers, and insertion type push-pull card readers.
  • User apparatus (10) may include a networking peripheral (45) that connects user apparatus (10) to a remote apparatus, e.g. an administrator apparatus and/or a server.
  • the network peripheral (45) may be wired, e.g., via CAT 5 cabling.
  • a wireless network connection may be provided, e.g., Wi-Fi or cellular.
  • User apparatus (10) may include a pager holder that distributes pager(s) (35). Pagers (35) may also be distributed at another location such as an attendant at the driver facility. Pager (35) may be in communication with user apparatus (10), an administrator apparatus, administrative personnel, driver facility personnel, a loading/unloading facility and/or loading/unloading facility personnel. Pager (35) allows a driver to depart from the user apparatus, e.g. in excess of 1 mile, and still wirelessly receive notifications. Pager (35) may also be used to locate a driver. In some instances, pager (35) may be, specifically, in communication with the network peripheral (45) of the user apparatus (10). This configuration can permit a page to come from a distant location. Examples of commercially available pagers include Jtech InteliflexTM.
  • pager (35) is connected to computer (15); however, pager (35) may, instead, be connected to a second computer which is a further component of the user apparatus (10).
  • the second computer can include a second network peripheral including, for example, a HamachiTM VPN.
  • Camera (25) may also be included with user apparatus (10). Camera (25) may allow a driver to engage in video communications with a remote apparatus, e.g. an administrator apparatus. In various embodiments camera (25) can have a field of vision to capture an area adjacent to the driver while the driver is in its field of view. Camera (25) images may be used by software (220) for security, video logging, and facial recognition. Examples of cameras (25) include commercially available webcams, e.g. LogitechTM HD Webcam.
  • Printer (245) may be included with user apparatus (10). Printer (245) may print information as instructed by computer (15). Printer (245) may be, in various embodiments, a laser printer, label printer, or receipt printer. Software (220) can print information for the driver either a) via the user apparatus (10) or b) from a remote command received, for example, over the network peripheral by an administrator apparatus.
  • Figure 6 shows an administrative apparatus (55) according to an exemplary embodiment of the present invention.
  • Administrator system (55) is shown with administrative personnel (410); however, some or all of it may be automated.
  • Administrative system (55) communicates with user apparatus (10) as well as the loading/unloading facility.
  • Administrative system (55) coordinates and controls the logistics of a delivery/pick-up.
  • Implementation of administrator apparatus (55) may include a software driven computer (401) with video call functionality displaying an administrator interface (420), as well as, a keyboard for data entry (405) and a network connection (415).
  • the administrator apparatus computer (401) may run a variety of software. In some embodiments the administrator apparatus computer (401) runs Microsoft LyticTM Instant Messenger ClientTM.
  • a window (501) may be displayed on administrator apparatus (55), as shown in Figure 7, showing the status of the administrator apparatus and available clients to initiate a call (505).
  • the administrator apparatus can also, optionally, view camera (25) of user apparatus (10) to monitor the driver facility when no call is ongoing.
  • a driver approaches a user apparatus (10) and commences a video call with an administrator apparatus (55).
  • an administrator apparatus 55
  • a call is initiated from user apparatus (10)
  • a popup message plays a ringing sound and displays the name of the location that the call is coming from.
  • the call may be displayed on multiple administrator apparatus.
  • administrator (410) clicks "accept call” the call notification disappears and an administrator is connected to the driver located at a user interface (50).
  • the driver and administrator (410) may communicate via camera, text and/or speakers.
  • the administrator answers questions the driver has and enters in relevant information, e.g. truck and trailer number, driver identifying information, scale in/weight documentation, carrier safety certification, etc., into administrator apparatus (55).
  • Information received at the user apparatus may be used to ensure the driver and/or load is authorized and provide an authorized driver release with relevant instructions. If there is a problem, e.g., improper load, improper load weight, revoked driver's license, etc. the driver can be flagged and automatically reported by the system to the appropriate authority.
  • the information input is either stored in computer (405) or via the network connection to other system components such as the loading/unloading facility and/or computer (15) located at the user interface. In certain embodiments some or all of the information from a driver is gathered at user interface (50) and automatically sent to administrator apparatus (55) and the driver interfaces with the administrative computer system.
  • Administrative apparatus (55) and/or user apparatus (10) may be in communication with loading/unloading facility and query available docks. Sensors may be provided at each loading/unloading dock of loading/unloading facility and in communication with administrative apparatus (55) and/or user apparatus (10) as to availability. Alternatively, personnel at loading/unloading facility may be in communication with administrator apparatuses (55) and/or administrators (410). If an available dock is located, information is displayed to administrator (410) at administrator apparatus (55) and/or forwarded to the user apparatus (10). The administrator (410) may then, through the video connection or other communication devices, communicate with the user apparatus (10) and instruct the driver to proceed to the appropriate loading dock.
  • the driver may be assigned by the administrative apparatus (55) and/or user apparatus (10) a pager. An appointment for the driver may then be scheduled by the system. Once an available loading dock is located, the assigned pager (35) is messaged, e.g. by the administrator or user apparatus. The driver may then initiate a new call at the user apparatus (10). Once connected to an administrator (410) the trucker is directed to the available dock.
  • the administrative apparatus (55) can display a queue at the user apparatus (10) and/or directly instruct the trucker to an available dock without the use of an administrator.
  • Embodiments of the present invention provide for utilization of multiple user apparatuses (10) and/or multiple administrator apparatuses (55). As shown in Figure 8, six user apparatuses (10) are connected to the Internet and communicate with server (60). Four administrator apparatuses (55) are connected to the Internet and in communication with server (60). Additionally loading unloading facility (64) is connected to the Internet and in communication with server (60). In embodiments of the present invention various suitable networks may be used.
  • Server (60) may be used to facilitate communications between user interfaces (50), administrator apparatuses (55), loading/unloading facility (64) and/or other component of the system as described herein.
  • the use of a server can diminish the computing requirements of the user apparatus and administrative apparatus, e.g. allowing thin clients, while easing maintenance by consolidating elements.
  • the server can be in various embodiments either a physical server, for example, an IBM M4 TowerTM, or a server hosted through the internet, e.g. AmazonTM Web Services.
  • Server (60) may serve to further aid in the coordination of delivery/pick-up arrival at a loading/unloading facility by automating elements of the system. Examples of the interaction of server (60), user apparatuses (10), administrator apparatuses (55) and loading unloading facility (64) can be seen in Figure 8.
  • a driver is advised to check in at a user apparatus (10) located remotely from loading/unloading facility (64) at an off-site drivers lounge.
  • the driver upon arrival touches the touch screen (20) of the user apparatus (10) and initiates a video call to the server (60).
  • the server (60) rings multiple administrative apparatuses (55), and after an administrator (410) at an administrator apparatus (55) accepts the call, the server (60) connects the call and stops the ringing.
  • the administrator (410) then inputs relevant information, such as trailer and truck number, into the server (60) using the administrator apparatus (55).
  • the server (60) is in communication with loading/unloading facility (64) and queries a driver database to attempt to locate an available dock. Sensors may be provided at each loading/unloading dock of loading/unloading facility (64) and in communication with server (60) as to availability. Alternatively, personnel at loading/unloading facility (64) may be in communication with server (60), administrator apparatuses (55) and/or administrators (410). If server (60) is communicated to and is able to locate an available dock, the available dock information is displayed to administrator (410) at administrator apparatus (55). The administrator (410) then through the video connection or other communication devices communicates with the user apparatus (10) and instructs the driver to proceed to the appropriate loading dock.
  • the driver is assigned by the server (60) a pager from the user apparatus (10). Once the server (60) locates an available loading dock, the server (60) messages the assigned pager (35). The driver then initiates a new call at the user apparatus (10). Once connected to an administrator (410) the trucker is directed to the available dock. In additional exemplary embodiments the server (60) can display a queue at the user apparatus (10). Various embodiments described herein may be implemented without a server.
  • Figure 9 shows a freight delivery/pick-up system using a dispatch agent, according to an exemplary embodiment of the present invention.
  • Figure 10 shows an automated freight delivery/pick-up system, according to an exemplary embodiment of the present invention.
  • the systems described in Figures 9 and 10 may be implemented using the apparatuses, systems and methods described herein, including various embodiments thereof.

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Abstract

Selon l'invention, un mode de réalisation non limitatif donné à titre d'exemple concerne un système qui comprend une installation de chargement/déchargement, un appareil utilisateur ayant une interface utilisateur configurée pour communiquer avec un conducteur d'un véhicule de livraison/ramassage, et un appareil administrateur configuré pour communiquer avec l'appareil utilisateur et l'installation de chargement/déchargement. L'appareil utilisateur est situé à distance de l'installation de chargement/déchargement. Le conducteur s'enregistre auprès de l'appareil utilisateur et l'appareil administrateur coordonne l'arrivée du véhicule de livraison/ramassage dans l'installation de chargement/déchargement.
PCT/US2014/059184 2013-10-03 2014-10-03 Appareil et procédé de livraison et de ramassage de marchandises WO2015051334A2 (fr)

Priority Applications (2)

Application Number Priority Date Filing Date Title
MX2016004216A MX367101B (es) 2013-10-03 2014-10-03 Aparato y metodo para entrega y recogida de carga.
CA2926055A CA2926055C (fr) 2013-10-03 2014-10-03 Appareil et procede de livraison et de ramassage de marchandises

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US201361886447P 2013-10-03 2013-10-03
US61/886,447 2013-10-03

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WO2015051334A2 true WO2015051334A2 (fr) 2015-04-09
WO2015051334A3 WO2015051334A3 (fr) 2015-05-28

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN114077952A (zh) * 2020-08-17 2022-02-22 南京福佑在线电子商务有限公司 甩挂智能调度的方法及装置

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7624024B2 (en) * 2005-04-18 2009-11-24 United Parcel Service Of America, Inc. Systems and methods for dynamically updating a dispatch plan
US8195382B2 (en) * 2008-10-24 2012-06-05 Clean Transport Multiple driver occupied passenger vehicles transporter system

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
None

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN114077952A (zh) * 2020-08-17 2022-02-22 南京福佑在线电子商务有限公司 甩挂智能调度的方法及装置

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Publication number Publication date
MX367101B (es) 2019-08-05
CA2926055C (fr) 2021-08-31
WO2015051334A3 (fr) 2015-05-28
CA2926055A1 (fr) 2015-04-09
MX2016004216A (es) 2016-10-07
MX2019009245A (es) 2019-10-21

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