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WO2006015673A1 - Procede et dispositif pour l'extraction d'information essentielle depuis un message vocal entrant - Google Patents

Procede et dispositif pour l'extraction d'information essentielle depuis un message vocal entrant Download PDF

Info

Publication number
WO2006015673A1
WO2006015673A1 PCT/EP2005/007351 EP2005007351W WO2006015673A1 WO 2006015673 A1 WO2006015673 A1 WO 2006015673A1 EP 2005007351 W EP2005007351 W EP 2005007351W WO 2006015673 A1 WO2006015673 A1 WO 2006015673A1
Authority
WO
WIPO (PCT)
Prior art keywords
essential information
voice message
incoming voice
message
determined
Prior art date
Application number
PCT/EP2005/007351
Other languages
English (en)
Original Assignee
Siemens Aktiengesellschaft
Lederer, Thomas
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Siemens Aktiengesellschaft, Lederer, Thomas filed Critical Siemens Aktiengesellschaft
Publication of WO2006015673A1 publication Critical patent/WO2006015673A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53333—Message receiving aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/60—Medium conversion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/30—Aspects of automatic or semi-automatic exchanges related to audio recordings in general
    • H04M2203/301—Management of recordings
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53333—Message receiving aspects
    • H04M3/53358—Message preview

Definitions

  • the present invention relates to a method and an apparatus means for extracting essential information from an incoming voice message.
  • This invention is particularly used in the telecommunication area concerning private branch exchanges or networks.
  • unified messaging systems can display voice messages deposited in an inbox (mailbox) .
  • voice messages before a message is actually listened to, there is currently no means of previewing a subject reference or a synopsis of the message in textual form, or of receiving a notification so that the user is already informed in advance and in brief about the content, without having to listen to the complete content of the message.
  • current systems display only the caller, the time of the call and the duration of the message.
  • the present invention aims to improve the above mentioned disadvantage.
  • a main aspect of the invention is related to a method for extracting essential information from an incoming voice message comprising the following steps:
  • a further aspect of the invention is an apparatus comprising means suitable to perform the above method.
  • the user can access voice messages selectively by subject matter and does not have to listen to the whole message first.
  • Figure 1 shows a schematic flow chart
  • Figure 2 shows a mobile equipment whose display shows essential information of incoming voice messages
  • Figure 3 shows an example of a computer's application software which shows essential information of incoming voice messages.
  • Figure 1 generally depicts a schematic flow chart.
  • speech-to-text components 2 speech recognisers
  • Intelligent extraction and/or summary algorithms 4 analysis and aggregation
  • This edited supplementary information is stored as a subject reference 5 (summary/abstract/titIe of the message) in the messaging system along with the complete message in text form together with the voice message and is available to the user.
  • This information can, of course, also be used for a possible notification function to alert users to received voicemails, e.g. via instant message or SMS.

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Multimedia (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne un procédé et un dispositif pour l'extraction d'information essentielle depuis un message vocal entrant. Les étapes sont les suivantes: - conversion du message (1) sous forme textuelle (3), - détermination de l'information essentielle du message à partir de la forme textuelle et fourniture de cette information (5) à l'utilisateur auquel le message est destiné.
PCT/EP2005/007351 2004-08-11 2005-07-07 Procede et dispositif pour l'extraction d'information essentielle depuis un message vocal entrant WO2006015673A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GB0417858A GB2417157A (en) 2004-08-11 2004-08-11 Extracting essential information from an incoming voice message.
GB0417858.8 2004-08-11

Publications (1)

Publication Number Publication Date
WO2006015673A1 true WO2006015673A1 (fr) 2006-02-16

Family

ID=33017297

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/EP2005/007351 WO2006015673A1 (fr) 2004-08-11 2005-07-07 Procede et dispositif pour l'extraction d'information essentielle depuis un message vocal entrant

Country Status (2)

Country Link
GB (1) GB2417157A (fr)
WO (1) WO2006015673A1 (fr)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1845738A1 (fr) 2006-04-11 2007-10-17 Vodafone Holding GmbH Procédé, unité informatique tout comme système de communication destinés à informer un utilisateur d'un terminal électronique
WO2008071939A1 (fr) * 2006-12-11 2008-06-19 Hutchison Whampoa Three G Ip (Bahamas) Limited Traitement textuel amélioré de périphériques mobiles

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1109390A2 (fr) * 1999-12-08 2001-06-20 AT&T Corp. Procédé et système pour la recherche ou la navigation parmi des messages vocaux par reconnaissance automatique de la parole

Family Cites Families (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2000010578A (ja) * 1998-06-19 2000-01-14 Ntt Data Corp 音声メッセージ送受信システム、及び音声メッセージ処理方法
CA2326230C (fr) * 1999-12-30 2008-04-29 At&T Corp. Service de messagerie multimedia integree
US6507643B1 (en) * 2000-03-16 2003-01-14 Breveon Incorporated Speech recognition system and method for converting voice mail messages to electronic mail messages
US7200556B2 (en) * 2001-05-22 2007-04-03 Siemens Communications, Inc. Methods and apparatus for accessing and processing multimedia messages stored in a unified multimedia mailbox
US20030048881A1 (en) * 2001-09-13 2003-03-13 Koninklijke Philips Electronics N.V. Method and apparatus for presenting information from telephone messages to a user
US20040252679A1 (en) * 2002-02-26 2004-12-16 Tim Williams Stored voice message control extensions

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1109390A2 (fr) * 1999-12-08 2001-06-20 AT&T Corp. Procédé et système pour la recherche ou la navigation parmi des messages vocaux par reconnaissance automatique de la parole

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
KOUMPIS K ET AL: "TRANSCRIPTION AND SUMMARIZATION OF VOICEMAIL SPEECH", PROCEEDINGS OF THE INTERNATIONAL CONFERENCE ON SPOKEN LANGUAGE PROCESSING, vol. 2, 2000, pages 688 - 691, XP001158904 *

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1845738A1 (fr) 2006-04-11 2007-10-17 Vodafone Holding GmbH Procédé, unité informatique tout comme système de communication destinés à informer un utilisateur d'un terminal électronique
WO2008071939A1 (fr) * 2006-12-11 2008-06-19 Hutchison Whampoa Three G Ip (Bahamas) Limited Traitement textuel amélioré de périphériques mobiles

Also Published As

Publication number Publication date
GB2417157A (en) 2006-02-15
GB0417858D0 (en) 2004-09-15

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