WO2000077665A2 - Method and apparatus for automatically allocating staffing - Google Patents
Method and apparatus for automatically allocating staffing Download PDFInfo
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- WO2000077665A2 WO2000077665A2 PCT/US2000/016032 US0016032W WO0077665A2 WO 2000077665 A2 WO2000077665 A2 WO 2000077665A2 US 0016032 W US0016032 W US 0016032W WO 0077665 A2 WO0077665 A2 WO 0077665A2
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
- G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
Definitions
- the present invention relates to a method and apparatus for automatically allocating staffing and, more particularly, a method and apparatus for automatically allocating staffing m a health care environment.
- the method and apparatus is also used for automatically seventy adjusting workload data and, more particularly, is a method and apparatus for automatically seventy adjusting workload data from a health care environment.
- a continuing challenge m modern business is to manage and to use resources efficiently
- One of the resources that need to be managed is staffing.
- staffing At all different levels of staffing, such as doctors, nurses, and technicians in the health care environment, if there is too many staff, more resources are expended than necessary If, however, too few staff are present, not all the work that is required can be completed m time.
- patient care can be compromised and quality suffers.
- resources are not being efficiently used. This is complicated in the healthcare setting by the fact that the workload required to care for a patient is dependent upon how severely ill the patient is.
- a traditional approach to this problem is to determine staffing levels using a tiered process.
- a baseline is established for staffing, usually by a full time equivalent (“FTE") allocation for the work under consideration.
- FTE full time equivalent
- This staffing level is refined by having a knowledgeable supervisor estimate the staffing required to meet the work needs for the area in which the supervisor is responsible and then prospectively make minor changes to scheduled staffing levels
- Final adjustments are made m real time, by contemporaneously calling additional staff in to manage unanticipated demand or by calling off staff if the work was overestimated.
- Refinement of the baseline and final adjustments are notable for their subjective nature. The staffing decisions depend upon both the expenence of the decision- maker and upon their biases.
- the present invention provides a method and apparatus for estimating staffing that uses a computer to estimate required staffing.
- the computer stores in a memory vanous predictive factors regarding the work presently being performed, predictive factors regarding work that has been completed and the resources allocated to that completed work that allowed for its timely completion.
- models are created that describe the correlation between that past work and the allocated resources. Thereafter, the models are used to determine the staffing levels required to adequately perform the present work
- the computer stores in a memory vanous charactenstics regarding the present patient population, such as age, sex, and physical ailment, along with a representative past patient population having similar charactenstics and resources allocated to that past patient population, including staffing levels, that were required to care for the past patent population.
- a memory vanous charactenstics regarding the present patient population such as age, sex, and physical ailment
- a representative past patient population having similar charactenstics and resources allocated to that past patient population, including staffing levels, that were required to care for the past patent population.
- the models are used to determine the staffing levels required to adequately care for the present patient population
- the present invention allows for the refinement of the estimation of staffing levels based upon other factors such as local practice, adjustment for changing workload patterns, desired changes in resource utilization, and new information obtained as a result of work recently completed.
- the present invention is able to make unbiased estimates of staffing requirements in order to more appropnately match the required staffing with the present work in a given facility.
- the present invention is able to seventy adjust the histoncal data for patient charactenstics and provide an unbiased estimate of the productivity of the workforce caring for the historical patient population.
- Fig. 1 illustrates a computer system capable of implementing the present invention
- Fig. 2 illustrates a flowchart of the process according to the present invention of creating a model based upon a past patient population
- Fig. 3 illustrates a flowchart of process used to predict the staffing required to support a present patient population according to the present invention.
- Fig. 1 illustrates a staffing allocation system 100 according to the present invention.
- the system is preferably configured as a distnubbed computer, having separate computers 110 for data input, processing, and output.
- the separate computers are preferably tied together in some type of local area network, such that each computer 1 10 has access, through a server
- the central database 130 need not be a single physical database, but rather is properly viewed as a collection of databases that the server 120 or computers
- the staffing allocation system has three overall aspects.
- the first aspect of the staffing allocation system is the use of completed work, predictive factors relating to such completed work, and associated resource allocations for the completed work to create models that descnbes the relationship between the past work and the resource allocations required for completion.
- the second aspect of the present invention is the use of the created models to estimate the resource allocation required to complete a present work that needs to be completed, or alternatively, the work that can be completed for a given resource allocation.
- the third aspect of the present mvention is the updating the created models based upon new or changing information
- each patient can be viewed as having a certain amount of work that is associated with that patient.
- Certain charactenstics of that patient are predictive of the amount of care ("work") that the given patient requires. Therefore, while the preferred embodiment discussed hereinafter will descnbe the present invention with regard to the staffing needed in a hospital, it will be appreciated that certain aspects of the present mvention can be applied to other work environments.
- work or "project” is associated with task requinng completion, such as all of the work associated with admimstenng care to a given patient, this is distinguished from the term “workload,” which is used m association with the resource allocation needed to complete the work, or, in the specific embodiment, properly administer care to the patient.
- the preferred embodiments of the present mvention will be descnbed with reference to the work that is performed in the hospital environment and the staffing associated therewith. Initially, however, background is provided which will assist in understanding the system implemented by the preferred embodiment of the present invention.
- the patient can be viewed as requinng vanous different staff to allocate different amounts of time (workload) to the patient m order to properly administer care to the patient. Since records are conventionally kept on each patient, the present inventors have determined it useful to view the patient as requinng a certain workload from vanous different staff of the hospital, such as doctors, nurses, clerical, phlebotomist, lab tech, etc.
- workload units Associated with each of these different staff are workload units, or workumts, required to care for the patient.
- the workload units may be broken down mto skill levels, such as nursing, clencal, phlebotomist, lab tech, etc. or may be overall workload units m any unit desired as long as that workload reference data is captured m the reference database
- Table 1 A typical cost center breakdown for an acute care hospital is provided in Table 1 below as an indication of the type of workload data detail that is almost universally available
- the cost centers such as the clinical laboratory, may be further broken down into the level of detail that is generally available for each of the cost centers. This process is illustrated above for the clinical laboratory.
- the workload units collected and predicted may be total workload for the patient, the clinical laboratory workload, the microbiology workload, or the microbiology technician workload, in increasing level of detail. Similar levels of detail will exist for each of the cost centers in Table I above. This level of detail is referred to as the granularity of the data. Finely granular data contains a great amount of detail and coarsely granular data has correspondingly less detail Finely granular data can typically be obtained for the entire facility, which allows more detailed predictions Furthermore, associated with each patient are a variety of characteristics that are potentially predictive of the workload required of the different staff.
- charactenstics include, for example, age and sex, demographic factors such as zip code and insurance payer, operative procedures that patient is undergomg( ⁇ f any), histoncal and diagnostic information as reflected in ICD-9-CM diagnosis codes, procedure codes, laboratory test results, and physiologic measurements for the current episode of care.
- demographic factors such as zip code and insurance payer
- operative procedures that patient is undergomg( ⁇ f any) histoncal and diagnostic information as reflected in ICD-9-CM diagnosis codes, procedure codes, laboratory test results, and physiologic measurements for the current episode of care.
- ICD-9-CM diagnosis codes e.g( ⁇ f any)
- procedure codes e.g( ⁇ f any)
- laboratory test results e.g., ambulatory care encounters, presc ⁇ ptions, laboratory test results, and so forth they will generally have predictive value for the current work requirements
- the predictive charactenstics may be useful for predicting the workload for either an entire episode of care or on a day-by-day or shift
- step 200 illustrates a flowchart of the process according to the present invention of creating a model based upon a past patient population.
- the overall process will first be described, with each of the process steps elaborated upon more fully hereinafter.
- many such created models are typically needed m order to descnbe an entire patient population.
- many different models are created, with each created model charactenzmg the relationship between the staffing requirements and a particular type of patient.
- the appropnate model is selected subsequently for prediction, based upon the target patient charactenstics, from among the many models available.
- a reference data set containing case data related to a past patient population is obtained so that it can be operated upon by the processor.
- this data set is referred to as the training set.
- the reference data set is typically a discharge data set, such a modified UB-92 discharge data set to which workload units have been linked.
- Other financial and clinical data elements may also be linked to this data set, as WO 00/77665 PCT/USOO/l 6032
- the discharge data set will contain fields relating to patient demographics, and to charactenstics of this episode of care
- the workload units linked to the discharge data set for a particular patient may include detailed workunit descnptors or summary descnptors
- An exemplary discharge data set for a single discharged patient with exemplary linked workload units is illustrated in Table II below, with this table providing the short name for an exemplary set of fields that are associated with a single patient, and a description of that field. Appendix A provides more detailed descnptions for certain of these and other exemplary fields associated with the discharge data set.
- the discharge data set may also contain or be linked to another data set, such as a data set that contains laboratory test results such as blood sugar, white count, or hematocnt Or a data set that contains pharmacy prescnption data such as medication, dose, and time of administration. Or a data WO 00/77665 PCT/USOO/l 6032
- physiologic monitoring data such as blood pressure, respiratory rate or temperature
- other data sets that contain such similar data as is collected dunng a hospital episode of care
- the discharge data set may also contain such information for multiple episodes of care for patients who were hospitalized more than once dunng the pe ⁇ od covered by the data set and may be further linked to outpatient and ambulatory data, insurance data, and similar healthcare related data.
- the entire population of patients discharged from a healthcare system or a hospital for a year or more is preferably used, such that the numbers of past patients are large enough to provide for adequate predictions of workloads for various types, or groups, of patients Cases may be added to the reference data set from another source if necessary
- a reference data set is prepared from a general hospital and the predictions are to be made in a hospital with a large neurosurgical population not reflected in the prepared reference data set
- additional discharged patients from a source with a large representation of neurosurgical cases may be added to the reference data set. This allows the reference data set more closely correlate to the typical patient population in the facility for which staffing requires estimation
- aggregations of patients that have similar charactenstics are made.
- groupings may be by procedure, diagnosis, or other charactenstics.
- One grouping that is useful due to its content as well as widespread usage is that of a Diagnosis Related Group (DRG) vanant; HCFA- DRG, APR-DRG, R-DRG, APG or a similar resource-based group.
- the processor associated with one of the computers 110 implements these groupings by using established extraction parameters that cause association of a single discharged patient and the data corresponding thereto with a particular group. It should be noted, however, that a single discharge patient can be associated with multiple groupings if the aggregating categories are different.
- the parameters used to establish these groupings will be called "DRG" parameters in the remainder of this discussion, but they can actually be any selection cntena.
- the DRG field is used to assign the grouping. By identifying this DRG field within the discharge data set, this allows the computer 110 to select from this discharge data set all of the cases to be associated with the DRG grouping. So, for example, all patients who are assigned to DRG 127, "Heart Failure and Shock ' may be considered as a single group to develop a model for workload prediction for patients who are admitted with heart failure and shock.
- the computer 110 operates on all of the discharged patient cases, and identifies all of the appropriate groupings for those cases.
- This can be implemented m many ways, such as by adding group fields to the already existing data for a particular discharged patients discharge data set or extracting all patients m a group into a separate data file. No matter how implemented, there becomes established a number of different groups, each distinguished from the other by the parameters, such as the DRG parameters mentioned above. WO 00/77665 PCT/USOO/l 6032
- step 214 for each group, the operator or computer 110 selects a set of candidate predictive factors.
- a person knowledgeable about the group being considered preferably performs or monitors this selection process, or evaluates the results While for most groups these factors will include sex and age, among others, any measured patient charactenstic may be a predictive factor, including insurance payer, zip code, diagnosis, admission temperature, and others
- age and sex one of the most available and powerful predictive factors, pnma ⁇ ly due to is current widespread use as a diagnostic tool, are ICD-9-CM diagnoses. Other diagnostic categones may also be used, but standardized definitions are desirable. Any number of candidate predictive factors for a group can be used, there typically being on the order of tens or hundreds of such candidate factors.
- step 216 follows in which certain of the candidate predictive factors may be clustered together to form a clustered candidate predictive factor.
- This operation is such that the existence of any one of the clustered candidate predictive factors will result m an indication of the presence of the clustered candidate predictive factor.
- ICD- 9-CM codes 412 and V45.82 are respectively, "history of an acute myocardial infarction” and “history of a percutaneous translummal coronary angiography " While these codes may be used as separate candidate predictive factors, they may also be clustered into a clustered candidate predictive factor, such as C1001 for instance.
- the clusters may be based on clinical c ⁇ tena, as here, or may be based on any other cnte ⁇ a of interest.
- clinical cntena corresponding to ICD-9-CM codes 402, 4020. 40200, 40201, 4021, 40210, 40211, 4029, 40290, and 40291 are candidate predictive factors that have been clustered together to form a clustered candidate predictive factor, labeled CL0011.
- Step 218 follows thereafter, which begins the process of selecting those candidate predictive factors for the group that will be used as actual predictive factors. Since there are thousands of ICD- 9-CM codes, many codes that can be clustered together, and numerous other possible patient charactenstics, this can lead to there being an extremely large group of candidate diagnosis-related predictive factors.
- the selection of predictive factors from these candidates may be accomplished either automatically by the computer or interactively by the operator The automatic process is similar to the interactive process that is described immediately hereafter.
- To initiate the process of selecting the actual predictive factors the presence or absence of each candidate predictive factor, inclusive of the clustered candidate predictive factors, for each case in the discharge data set is summanzed.
- a spreadsheet or other listing is generated by the computer 110 that provides, for each candidate predictive factor, such as individual diagnoses, or collectively diagnoses that make up a cluster, such as CL0011, the number of patients who displayed that candidate predictive factor (count), the length of stay (los) and the average workload units of each type consumed by the episodes of care that had that factor associated with them (workload units).
- candidate predictive factor such as individual diagnoses, or collectively diagnoses that make up a cluster, such as CL0011
- count the number of patients who displayed that candidate predictive factor
- los the length of stay
- workload units the average workload units of each type consumed by the episodes of care that had that factor associated with them
- the operator can then examine the list and interactively select the candidate predictive factors to examine, up to the number available
- the candidate predictive factors can be automatically selected based upon preset critena such as number of occurrences, weighted values such as (occurrences * workumts) to emphasize factors that have a large overall effect, or upon factors such as (average workun ⁇ ts-workun ⁇ ts) 2 to emphasize extreme values.
- Additional predictive factors may be added automatically or based upon manual selection. Some of these factors may be selected based upon the clinical status of the patient. For example, a pattent who is assigned to a group of patients who had an infection may provoke selection of predictive factors to include time from presentation to antibiotic administration, use of intravenous antibiotic, presentation white blood cell count , and infectious organism identified. A patient who is admitted with a myocardial infarction my have time to thrombolytic therapy, peak blood creattne kmase MB band level (a laboratory test), and chronic coumadin medication as candidate predictive factors that are selected. And an obstetnc patient may have history of prenatal care, chronic anti-epileptic drug therapy, and admission hematocnt as candidate predictive factors.
- the number of predictive factors must be large enough to allow an accurate prediction, but small enough to allow generalization of the model to data other than the training data set.
- a rule of thumb is to start with a number of predictive factors that is no greater than one eighth the number of training WO 00/77665 PCT/USOO/l 6032
- Step 220 follows thereafter, in which a group input table is constructed by the computer 110 based upon the actual predictive factors, the reference data set for each case in the group and the associated workload value(s) for each case.
- the group input table is constructed and indicates whether, for each case, the actual predictive factors exist.
- Each actual predictive factor is coded as a binary "1" if the patient under study displays that factor, and is coded as a binary "0" if that factor is not displayed.
- Continuous factors such as age or number of previous admissions, are calculated for each case as appropnate.
- age it has been determined that ages under a certain minimum, and over a certain maximum, do not always provide any further predictive value for purposes of determining staffing. Accordingly, ages over this maximum, typically 85 years, and under the minimum, such as 45 years, for general medical/surgical patients, are entered as the maximum and minimum
- ages over this maximum typically 85 years, and under the minimum, such as 45 years, for general medical/surgical patients, are entered as the maximum and minimum
- An example group-input table is illustrated m Table 5, which table includes sex, tnmmed age, and six other predictive factors, as well as the total workload units associated with each case in the group.
- Step 222 follows in which the user selects the model type from a list of approp ⁇ ate candidates.
- Types of models that exist include a linear model type of the form.
- Workload l/(l+exp-(a + b*Factorl+c*Factor2 +... +z*FactorN)) where Factor 1, Factor2...FactorN are the binary factors, either "0" or "1,” corresponding to each actual predictive factor. Workload is the actual workload required in carmg for the patient and a, b, c.z are the coefficients obtained by the model as a result of operating upon the group-input table.
- Table 6 An exemplary result for three different linear models is provided below in Table 6, which illustrates the linear model developed for a model based on DRG 080, a model based on Procedure 8151, and a model based upon DRG 127. As illustrated, each of these has a corresponding model type, and a number of workload units will result when the data of a particular patient is applied to the model, which has the coefficients (a) through (g), m this instance, determined in the manner descnbed above.
- model types such as other mathematical models or artificial neural network (neural net) model types may be selected. While a neural net model type does not lend itself to a simple numenc notation, it is implemented for prediction m the same manner as the parametric model types.
- the operator may choose from a number of different model types in order to select a model that provides the best fit to the relationship between the predictive factors and the actual workload data. Alternatively, this selection may be made automatically by the implementation of the invention. This is accomplished by building each of the possible model types and selecting the one that provides the best predictions, using preset cntena, such as the highest correlation coefficient for the fit of the predicted to the actual workload or the smallest total model error. Appendix B provides additional information regarding model building.
- step 224 follows, in which the analytical tool corresponding to the model type is used to process the group-input table m order to fit the data to the model type and build the model for the group, or to determine that the type of model selected is mappropnate and to indicate that another model should be selected.
- the model building essentially performs an analysis of the group data to determine if the selected model type that can be used to describe the relationships between the known actual predictive factors for past patients that make up the group, and the workload associated with that group.
- This model building can be performed using a vanety of techniques. For the mathematical models curve fitting, methods such as a least-squares, simplex, Newton-Raphson or similar methods may be used.
- the objective function may be a function of the difference between the predicted and actual workload for all of the patients for whom the model is being developed.
- a common function that is used m this type of optimization is the sum of the squares of the differences between the actual and predicted workload values.
- the absolute value of the differences may also be used, as may other functions. If the former function is WO 00/77665 PCT/USOO/l 6032
- the fit is the equivalent of a so-called least-squares fit of the model to the training data set
- Exemplary tools that may be used to implement these fitting algorithms include custom-coded software modules, an OLE server such as Microsoft Excel with its built in analytical tools, an OLE server with add-in analytical extensions, or analytical software engines such as SPSS, SAS, Mathematica, Statistica, or other stand-alone analytical modules
- the most common modules are either Excel or Excel with an analytical add in
- step 224 invokes the neural net trainer or other non-parametnc method and passes it the group-input table(Table 5 from step 220 to create the model[Correct]
- the training is as is known for neural nets, with one implementation of an artificial neural network with back-propagation training being equivalent to a steepest-gradient least-squares fit of the model to the training data
- the model is archived for subsequent use m the database 130, bemg stored in the format that corresponds to the model type, such as,
- the model may be validated against a test discharge data set to establish its generality and accuracy.
- the model is used to predict the workload for discharge data sets of cases of the appropriate type, for which the actual workload is known These are called the test or validation data sets.
- the accuracy of the model is expressed as the aggregated difference between the predicted and the actual workloads in the validation sets, and if this value is acceptably small, the model is accepted and is used for actual predictions. If the model is inaccurate, a new model type is built or additional, fewer, or different predictive factors are selected and the same model is rebuilt until an acceptably accurate and general model is found
- steps 222 and 224 can be combined, such that the program searches for different model types and attempts to fit the data, such that if one model type is not acceptable, the computer 110 automatically proceeds to the next model type until an accurate and general model is developed.
- steps 222 and 224 may be combined to develop two or more models on a selection of patients that are initially assigned to a single group.
- the group is subdivided into two or more groups based on either operator input, an automatic decision tree process performed by the implementation of the invention, or a combination of the two If the operator selects the subdivision, this operation is equivalent to building two separate models, as described above
- An exemplary situation in which the automatic decision tree process occurs is when the initial group includes both patients that have only been seen for one episode of care m the training discharge data set and also patients that have been seen multiple times If the model building process is unable to develop an acceptable model, the group is automatically subdivided into single- and multiple- episode patients, and separate models are developed for each group.
- An exemplary situation m which the combined manual and decision tree process occurs is when the initial model shows a very large sex effect on the WO 00/77665 PCT/USOO/l 6032
- this model can then be used to practice another aspect of the invention, which is the actual estimation of workload based upon a present patient population. Or to practice yet another aspect of the invention, which is the seventy adjustment of and productivity calculation for a histoncal collection of patients. The former aspect of the invention is discussed first.
- the staffing evaluation system 100 can use these models to predict the staffing required to support a present patient population. This process will be descnbed with reference to Fig. 3.
- patient data regarding the present patient population is obtained This patient data corresponds to the data that was previously discussed with respect to Fig 2
- this data is input into the prediction module of the present invention
- the present pattent data may comprise such possible data, or may be restricted to the data elements actually required to calculate the predictive factors m the accepted model.
- step 312 in which the computer 110 uses the patient data set and determines the appropnate group in which to list each patient. Since the groupings have already been established, it is only necessary to assign the patient to an existing group.
- This assignment can be automatically performed by computer 110 by assigning a group based upon a predetermined decision tree or other decision structure, which operates on the patient data set, performed manually by the operator, or, with some combination in which the computer 110 uses a decision tree to determine the most likely groups for a given patient, and the operator then selects the most appropnate group Generally, this is an automatic process accomplished by the computer alone.
- a decision tree See Table 2
- the patient will preferably be assigned to the group corresponding to that DRG.
- a pattent might fall into two or more possible groupings
- the pattent may be automatically assigned to a group based on a decision tree, may be assigned manually by the operator, WO 00/77665 PCT/USOO/l 6032
- the most common implementation is for the assignment to be automatic, with the assignment made to the group that has the most accurate model.
- This automatic assignment is used very commonly when multiple models have been automatically built by the implementation, such as sex-specific models or number-of-episode models as described above, to improve the accuracy of the predictions.
- those groups to which the patient could be assigned can be presented to the operator, and the group to which the operator judges is most appropnate can then be selected.
- step 314 the correct model corresponding to that group is looked up.
- the factors and weights are also retrieved from the archive if the model is mathematical, or the non-parametnc model is loaded in the library routine if not.
- step 316 follows, m which the patient data is used to determine the status of the actual predictive factors used for that group, and other data used by the model is obtained.
- the presence or absence of diagnoses or other binary factors is used to determine the state ("0" or "1") of the binary predictive factors.
- Continuous predictive factors are calculated such as the age (with thresholds applied as discussed above if applicable the number of previous admissions, and similar required continuous factors are processed. And other predictive factors such as sex and zip code are processed, as required.
- step 318 in which the approp ⁇ ate model is run to determine the estimated workload associated with that patient, for the workload category of interest.
- Sample patient data, actual predictive factors, and an example calculation for a linear model are illustrated in Tables 6A-6C below.
- Table 6A illustrates another set of linear models developed for DRG 080, Procedure 8151, and DRG 127.
- Table 6B illustrates a partial set of patient data for three different patients,
- clusters C1001 contains diagnoses 3451 and 5433; C1002 contains diagnoses 41400, 41401, 41402,...41499.
- Table 6B The first row of the archived model Table 6A is for DRG 080, which is applicable, and the model type is 4, which is a linear model.
- Table 6C the following terms are summed in the linear model: WO 00/77665 PCT/USOO/l 6032
- the predicted workload units are 10.108 + 0 + 2.1735 + 0 - 5 4895 or 6.792 workload units.
- steps 310-318 is then repeated for eachpatient, to determine the estimated workload for a larger group, such as a ward or an entire hospital, and the workunit predictions are aggregated according to predetermined rules. This frequently amounts to simple summation, but patient care interaction factors may also be considered Steps 310-318 are also repeated for each patient and for each different category of workload that is to be estimated and similar aggregation occurs for each different workload category
- the interaction of the matrix elements of patient rows and workload category columns may demonstrate second order patient care interactions that are considered m the aggregations.
- This data may be long term to reflect baseline differences in the practices of the target hospital and the reference data set or may be short term data from the hospital to reflect slightly more modern practice patterns m the hospital than in the reference data set Typically, although not necessanly, this refinement is limited to alternativeng the predictive weights of the already determined predictive factors by no more than a preset amount, say 20% based upon the goals of the adjustment and operator knowledge of the likely magnitude of the effects
- This may be implemented m the invention by repeating step 224 using a training discharge data set that contains the required data 21 elements but that incorporates discharges from the hospital of interest over the time period of interest rather than the large scale discharge data.
- Step 224 is constrained to allow only small adjustments of the predictive weights, as is known in the field of constrained optimization
- the model may be further fine-tuned using contemporaneous data (i.e. yesterday's and last week's), with the added advantage that many of the patients that will receive care in the predicted period will be represented in the refinement data set.
- contemporaneous data i.e. yesterday's and last week's
- new models for new groups can be developed as well, and groups can be consolidated and split.
- the prediction may combine benchmark data and the local data m a relationship that reflects the management focus. This may result in a one-time adjustment or in a phased adjustment penod. For example 80% local data and 20% benchmark data may be used this quarter, 60% local data and 40% benchmark data next quarter, and so forth, until the benchmark data is used exclusively to predict the required workload. The latter stage is the equivalent of a finely granular targeted productivity based on ob j ective norms.
- the model used m this process is a parametric linear model
- the coefficients of the model as estimated individually on the benchmark data and local data may be simply combined in the desired ratio to develop the new model.
- the model is non-parametnc or non-linear
- the objective function of the model-building step is modified to weight the contnbutions of the local data and benchmark data appropriately and a new model is constructed as descnbed above for fine-tuning an existing model.
- the present mvention can be integrated into either a special purpose reporting tool or a more general clinical outcomes reporting tool to facilitate user predictions of workforce requirements based upon current data or to allow user analysis of workforce efficiency as compared to histoncal or benchmark norms.
- the user analysis of workforce efficiency is based upon the seventy adjustment and productivity calculation features of this invention. If Steps 310 to 318 are applied to a histoncal population of patients rather than to a present population of patients, the expected workload that would have been required to take care of each pattent, at the level of granulanty of the model and the histoncal data, is obtained.
- This expected workload can be thought of as the workload to care for the pattent if he/she behaved like the average pattent with his/her predictive factors, and thus the expected workload has been seventy adjusted for the patient's predictive factors.
- the productivity is calculated as the ratio of the actual workload collected with the histoncal data and the expected workload. This productivity can be used, as is known m business practice, to evaluate the efficiency of the workforce ca ⁇ ng for the patients. In the discussion above, it was also assumed for simplification of understanding that each patient was assigned to only a single group, and, therefore, a single model. This, however, is an over- WO 00/77665 PCT/USOO/l 6032
- Similar cntena are used to select the models for predicting workload for an entire length of stay, a single day, single shift, and so forth.
- the automatic selection of the appropnate model based on these cntena may be embodied in the implementation of the invention.
- the appropnate model selected will then be based upon the input specified by the user, such that if estimates related to first-day first shift nursing are desired, then that model is chosen
- Allowable Values Any number greater than or equal to zero and less than or equal to 9999999.99 with two decimal points.
- Missing Data Logic Field is Null.
- Allowable Values Any number greater than or equal to zero and less than or equal to 9999999.99 with two decimal points.
- Missing Data Logic Field is Null.
- Data Element Name ADMISSION DATE Indicators Using: All patient episode of care records. Definition: The date the patient was admitted to the health care organization for inpatient or outpatient service.
- Valid date must be entered (e.g.: 02/30/1993 is not valid)
- Missing Data Logic Field is considered missing if DC_DATE or LOS is missing, as it is calculated from them.
- Valid date must be entered (e.g.: 02/30/93 is not valid).
- Missing Data Logic Field is blank.
- Allowable Values Any valid ICD-9-CM Code. Missing Data Logic: None Specified.
- Element Name MEDICAL RECORD NUMBER (EOC) Indicators Using: All patient episode of care records. Definition: A health care organization provided number used to identify a specific episode of care.
- Missing Data Logic Field is blank.
- Valid date must be entered (e.g.: 02/30/93 is not valid).
- Missing Data Logic Field is blank.
- Missing Data Logic Field is Null.
- Data Element Name SEX Indicators Using: All patient episode of care records. Definition: The sex of the patient as recorded at date of admission, outpatient services, or start of care.
- Missing Data Logic Field is blank, or value does not represent distinguishable gender.
- Missing Data Logic Field is blank, or value does not represent distinguishable race.
- Allowable Values Refer to Dynittls.dbf for an up to date list. Missing Data Logic: Field is blank.
- HOSPITAL IDENTIFICATION NUMBER Indicators Using: All patient episode of care records. Definition: A uniquely assigned identification number, used to reference health care organization level information. (CHW hospitals use the OSHPD Hospital ID.)
- Allowable Values Any combination of letters and/or numbers that represents a single existing facility.
- Missing Data Logic Field is blank.
- Definition The category that describes the patient's admission status.
- Missing Data Logic DC DATE or ADM DATE is not blank, and field is blank.
- HOSPITAL SERVICE Indicators Using: All patient episode of care records. Definition: Abbreviation of the service provided to the patient by the health care organization.
- ICD-9-CM Clinical Modification
- Allowable Values Any valid ICD-9-CM code.
- Allowable Values Any valid ICD-9-CM code. Missing Data Logic: Field is blank.
- Allowable Values Any valid, encrypted doctor code. Missing Data Logic: None specified.
- Missing Data Logic Field is blank, and corresponding ICD-9-CM procedure field is not blank.
- Allowable Values Any valid, encrypted doctor code. Missing Data Logic: Field is blank.
- Allowable Values Any valid HCFA DRG Code. (Usually between 1 and 500.) Missing Data Logic: Field is blank.
- Allowable Values Any valid MDC Code. (Usually between 1 and 25, or 99.)
- Missing Data Logic Field is blank.
- Allowable Values Any whole number greater than or equal to zero. Missing Data Logic: Field is Null.
- Missing Data Logic Field is considered missing if any of LOS, DRG APRDRG, or SEVERITY is missing. WO 00/77665 PCT/USOO/l 6032
- Allowable Values Any whole number between 0 and 999, that is less than or equal to the LOS.
- Missing Data Logic Field is Null.
- Allowable Values Any whole number between 0 and 999, that is less than or equal to the LOS.
- Missing Data Logic Field is Null.
- Allowable Values Any whole number between 0 and 999, that is less than or equal to the LOS.
- Missing Data Logic Field is Null.
- Missing Data Logic Field is blank, or field represents a non-determinable value. *** WO 00/77665 PCT/USOO/l 6032
- Allowable Values Any valid DC_DISPO code that represents a discharge to a location.
- Missing Data Logic Field is blank.
- Missing Data Logic Field is blank, and DC_DISPO indicates death of patient.
- Missing Data Logic Field is blank.
- BIOPSY RESULTS Indicators Using: All patient episode of care records. Definition: The category that describes the results of a biopsy performed during this episode of care.
- Missing Data Logic Field is blank or evaluates to "99” WO 00/77665 PCT/USOO/l 6032
- Missing Data Logic Field is blank, or field evaluates to a non-determinable value.
- Missing Data Logic Field is blank or outside the range of allowable values. *** 4/
- Allowable Values Any whole number between 0 and 9,999.
- Missing Data Logic Field is blank and is categorized as neonatal.
- APGAR is the Activity, Pulse, Grimace, Appearance, and Respiration sum score given to describe neonatal condition.
- Missing Data Logic Field is blank and DX_ADMIT denotes birth. *** WO 00/77665 PCT/USOO/l 6032
- Allowable Values Y N. Missing Data Logic: Field is blank or outside the range of allowable values.
- Allowable Values Y/N Missing Data Logic: Field is blank or outside the range of allowable values.
- Missing Data Logic Field is blank or outside the range of allowable values. ***
- Allowable Values Y/N Missing Data Logic: Field is blank or outside the range of allowable values.
- Missing Data Logic Field is blank or outside the range of allowable values.
- Allowable Values Any 1-3 digit alphanumeric code. Missing Data Logic: None specified.
- CODER Indicators Using: All patient episode of care records. Definition: The ID number of the initial coder of this episode of care. Short Name: CODER Format:
- Allowable Values Any 1-3 digit alphanumeric code. Missing Data Logic: None specified.
- Missing Data Logic Field is Null.
- Allowable Values Any whole number greater or equal to zero and less than the total direct cost (COSTJDIR) of this episode of care.
- Missing Data Logic Field is Null or contains data outside the valid range. WO 00/77665 PCT/USOO/l 6032
- Missing Data Logic Field is Null and corresponding Ancillary Cost element (ANC_COST « «) is NOT Null, or, Field does not represent a determinable ancillary description category.
- Allowable Values Any whole number that is greater than or equal to zero, and less than the Total Costs (COST_TOT) of this episode of care.
- Missing Data Logic Field is Null and COST TOT is NOT Null, or Field is outside the range of allowable values. *** WO 00/77665 PCT/USOO/l 6032 O
- Allowable Values Any whole number greater than or equal to zero, and less than the Total Costs (COST_TOT) of this episode of care.
- Missing Data Logic Field is Null and COST_TOT is NOT Null, or Field is outside the range of allowable values.
- Missing Data Logic Field is Null and one or more of the ICD-9CM codes indicate ventilator administration.
- Allowable Values Any valid insurer contract ID. Missing Data Logic: Field is blank or does not represent a valid insurer contract ID.
- Allowable Values 0-4 Missing Data Logic: Field is Null or outside the range of allowable values.
- Missing Data Logic Field is Null, or outside the range of allowable values.
- Missing Data Logic Field is blank or
- Missing Data Logic Field is Null or outside the range of allowable values.
- APR-DRG Grouper.Severity is also assigned when the case is grouped by any grouper
- Allowable Values 0-4 Missing Data Logic: Field is Null or is not within the range of allowable values.
- Missing Data Logic Field is blank or outside the range of allowable values.
- Allowable Values User Defined Missing Data Logic: None specified.
- Allowable Values Any value greater than or equal to zero that is less than the severity adjust total cost (SA_COST).
- Missing Data Logic Field is Null, or Field not within the range of allowable values. ***
- Allowable Values Any valid HCFA DRG code. Missing Data Logic: Field is blank or does not represent a valid HCFA DRG.
- Allowable Values Any valid RDRG code. Missing Data Logic: Field is blank or outside the range of allowable values.
- Allowable Values Any valid SRDRG Code Missing Data Logic: Field is blank or is outside the range of allowable values.
- Allowable Values Any valid APR-DRG code. Missing Data Logic: Field is blank or does not represent a valid APR-DRG code.
- Allowable Values Any valid Abulatory Patient Group code. Missing Data Logic: Field is blank or outside the range of allowable values.
- Diagnosis code was present at the time of the patient's admission to this health care organization.
- Missing Data Logic Field is blank or does not represent an allowable value.
- Missing Data Logic Field is Null or does not represent an allowable value.
- Missing Data Logic Field is Null or does not represent an allowable value. ***
- Missing Data Logic Field is Null or does not represent an allowable value.
- Missing Data Logic Field is Null or does not represent an allowed value. ***
- Missing Data Logic Field is Null or does not represent an allowed value.
- Missing Data Logic Field is Null or does not represent an allowed value. ***
- Missing Data Logic Field is Null or does not represent an allowed value.
- Missing Data Logic Field is Null or does not represent an allowed value. ***
- Missing Data Logic Field is Null or does not represent an allowed value.
- NEWBORN Bitmap (Binary Flag) Indicators Using: All patient episode of care records. Definition: Boolean flag that describes whether the patient is neonatal. Short Name: NEWBORN Format:
- Missing Data Logic Field is Null or does not represent an allowed value.
- Missing Data Logic Field is Null or does not represent an allowed value.
- Missing Data Logic Field is Null or does not represent an allowed value. ***
- PSYCH Format
- Missing Data Logic Field is Null or does not represent an allowed value.
- Missing Data Logic Field is Null or does not represent an allowed value.
- Missing Data Logic Field is Null or does not represent an allowed value.
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JP2001503075A JP2003526137A (en) | 1999-06-11 | 2000-06-09 | Method and apparatus for automatically allocating staffing |
AU54808/00A AU5480800A (en) | 1999-06-11 | 2000-06-09 | Method and apparatus for automatically allocating staffing |
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US33092099A | 1999-06-11 | 1999-06-11 | |
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Cited By (8)
Publication number | Priority date | Publication date | Assignee | Title |
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US8265978B2 (en) * | 2005-09-22 | 2012-09-11 | Siemens Aktiengesellschaft | Computerized scheduling system and method for apparatus-implemented medical procedures |
WO2018024672A1 (en) * | 2016-08-02 | 2018-02-08 | Koninklijke Philips N.V. | Health care facility unit computer simulation system |
JP2018151956A (en) * | 2017-03-14 | 2018-09-27 | 株式会社富士通アドバンストエンジニアリング | Person-in-charge determining method, person-in-charge determining apparatus, and person-in-charge determining program |
WO2020036571A1 (en) * | 2018-08-16 | 2020-02-20 | RICHARDSON, Paul, Stephen | Systems and methods for automatic bias monitoring of cohort models and un-deployment of biased models |
US11062802B1 (en) * | 2015-06-04 | 2021-07-13 | Cerner Innovation, Inc. | Medical resource forecasting |
US11633624B2 (en) | 2018-09-04 | 2023-04-25 | Koninklijke Philips N.V. | Resource scheduling in adaptive radiation therapy planning |
CN117933954A (en) * | 2024-03-22 | 2024-04-26 | 四川省医学科学院·四川省人民医院 | Multi-hospital area manpower resource allocation evaluation method and system based on clinical specialty capability |
US12148523B2 (en) | 2022-09-22 | 2024-11-19 | Teambuilder LLC | Electronic interface for healthcare resource scheduling |
Families Citing this family (2)
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JP2002203042A (en) * | 2000-12-28 | 2002-07-19 | Oriental Yeast Co Ltd | Preclinical test support system |
JP2003050868A (en) * | 2001-08-06 | 2003-02-21 | Koichi Kawabuchi | Medical information analysis system using drg |
-
2000
- 2000-06-09 WO PCT/US2000/016032 patent/WO2000077665A2/en active Application Filing
- 2000-06-09 AU AU54808/00A patent/AU5480800A/en not_active Abandoned
- 2000-06-09 JP JP2001503075A patent/JP2003526137A/en active Pending
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Cited By (12)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US8265978B2 (en) * | 2005-09-22 | 2012-09-11 | Siemens Aktiengesellschaft | Computerized scheduling system and method for apparatus-implemented medical procedures |
US11062802B1 (en) * | 2015-06-04 | 2021-07-13 | Cerner Innovation, Inc. | Medical resource forecasting |
WO2018024672A1 (en) * | 2016-08-02 | 2018-02-08 | Koninklijke Philips N.V. | Health care facility unit computer simulation system |
US11594323B2 (en) | 2016-08-02 | 2023-02-28 | Koninklijke Philips N.V. | Health care facility unit computer simulation system |
JP2018151956A (en) * | 2017-03-14 | 2018-09-27 | 株式会社富士通アドバンストエンジニアリング | Person-in-charge determining method, person-in-charge determining apparatus, and person-in-charge determining program |
WO2020036571A1 (en) * | 2018-08-16 | 2020-02-20 | RICHARDSON, Paul, Stephen | Systems and methods for automatic bias monitoring of cohort models and un-deployment of biased models |
US11694777B2 (en) | 2018-08-16 | 2023-07-04 | Flatiron Health, Inc. | Systems and methods for automatic bias monitoring of cohort models and un-deployment of biased models |
US11848081B2 (en) | 2018-08-16 | 2023-12-19 | Flatiron Health, Inc. | Systems and methods for automatic bias monitoring of cohort models and un-deployment of biased models |
US11633624B2 (en) | 2018-09-04 | 2023-04-25 | Koninklijke Philips N.V. | Resource scheduling in adaptive radiation therapy planning |
US12148523B2 (en) | 2022-09-22 | 2024-11-19 | Teambuilder LLC | Electronic interface for healthcare resource scheduling |
CN117933954A (en) * | 2024-03-22 | 2024-04-26 | 四川省医学科学院·四川省人民医院 | Multi-hospital area manpower resource allocation evaluation method and system based on clinical specialty capability |
CN117933954B (en) * | 2024-03-22 | 2024-06-04 | 四川省医学科学院·四川省人民医院 | Multi-hospital area manpower resource allocation evaluation method and system based on clinical specialty capability |
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WO2000077665A8 (en) | 2001-11-15 |
TW494331B (en) | 2002-07-11 |
AU5480800A (en) | 2001-01-02 |
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