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WO1998037680A3 - E-mail server for message filtering and routing - Google Patents

E-mail server for message filtering and routing Download PDF

Info

Publication number
WO1998037680A3
WO1998037680A3 PCT/US1998/003637 US9803637W WO9837680A3 WO 1998037680 A3 WO1998037680 A3 WO 1998037680A3 US 9803637 W US9803637 W US 9803637W WO 9837680 A3 WO9837680 A3 WO 9837680A3
Authority
WO
WIPO (PCT)
Prior art keywords
mail
recipient
routing
mail server
critical
Prior art date
Application number
PCT/US1998/003637
Other languages
French (fr)
Other versions
WO1998037680A2 (en
WO1998037680B1 (en
Inventor
Robert H Franz
Original Assignee
Intervoice Lp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Intervoice Lp filed Critical Intervoice Lp
Priority to CA002282502A priority Critical patent/CA2282502A1/en
Priority to EP98908706A priority patent/EP0963646A4/en
Priority to AU66669/98A priority patent/AU6666998A/en
Publication of WO1998037680A2 publication Critical patent/WO1998037680A2/en
Publication of WO1998037680A3 publication Critical patent/WO1998037680A3/en
Publication of WO1998037680B1 publication Critical patent/WO1998037680B1/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/08—Indicating faults in circuits or apparatus
    • H04M3/10—Providing fault- or trouble-signals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/212—Monitoring or handling of messages using filtering or selective blocking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/06—Message adaptation to terminal or network requirements
    • H04L51/066—Format adaptation, e.g. format conversion or compression
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/224—Monitoring or handling of messages providing notification on incoming messages, e.g. pushed notifications of received messages
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4536—Voicemail combined with text-based messaging
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53333—Message receiving aspects
    • H04M3/5335—Message type or catagory, e.g. priority, indication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/537—Arrangements for indicating the presence of a recorded message, whereby the presence information might include a preview or summary of the message
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Multimedia (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Information Transfer Between Computers (AREA)
  • Telephonic Communication Services (AREA)

Abstract

Electronic mail server (20) receives incoming mail from a sender, routes the incoming mail to a recipient, and determines which of the incoming mail is critical mail. The server (20) has a filter database (203) with profile information about the recipient and trigger criteria, a call generator (204) that establishes communication with the recipient in accordance with the profile information, and a filter (202) that correlates the incoming mail with the trigger criteria for determining which of the mail is critical mail. The call generator (204) then notifies the recipient that critical mail has been received.
PCT/US1998/003637 1997-02-25 1998-02-24 E-mail server for message filtering and routing WO1998037680A2 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
CA002282502A CA2282502A1 (en) 1997-02-25 1998-02-24 E-mail server for message filtering and routing
EP98908706A EP0963646A4 (en) 1997-02-25 1998-02-24 E-mail server for message filtering and routing
AU66669/98A AU6666998A (en) 1997-02-25 1998-02-24 E-mail server for message filtering and routing

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US80528997A 1997-02-25 1997-02-25
US08/805,289 1997-02-25

Publications (3)

Publication Number Publication Date
WO1998037680A2 WO1998037680A2 (en) 1998-08-27
WO1998037680A3 true WO1998037680A3 (en) 1998-11-05
WO1998037680B1 WO1998037680B1 (en) 1998-12-10

Family

ID=25191160

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US1998/003637 WO1998037680A2 (en) 1997-02-25 1998-02-24 E-mail server for message filtering and routing

Country Status (4)

Country Link
EP (1) EP0963646A4 (en)
AU (1) AU6666998A (en)
CA (1) CA2282502A1 (en)
WO (1) WO1998037680A2 (en)

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7444383B2 (en) 2000-06-17 2008-10-28 Microsoft Corporation Bounded-deferral policies for guiding the timing of alerting, interaction and communications using local sensory information
US7457879B2 (en) 2003-04-01 2008-11-25 Microsoft Corporation Notification platform architecture
US7624110B2 (en) 2002-12-13 2009-11-24 Symantec Corporation Method, system, and computer program product for security within a global computer network
US8838714B2 (en) 2001-02-20 2014-09-16 Mcafee, Inc. Unwanted e-mail filtering system including voting feedback
US9246860B2 (en) 2006-02-09 2016-01-26 Mcafee, Inc. System, method and computer program product for gathering information relating to electronic content utilizing a DNS server

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US6356935B1 (en) 1998-08-14 2002-03-12 Xircom Wireless, Inc. Apparatus and method for an authenticated electronic userid
US6615348B1 (en) 1999-04-16 2003-09-02 Intel Corporation Method and apparatus for an adapted digital signature
US6085321A (en) * 1998-08-14 2000-07-04 Omnipoint Corporation Unique digital signature
JP2000172585A (en) * 1998-12-04 2000-06-23 Matsushita Electric Ind Co Ltd Electronic mail system
US6654787B1 (en) 1998-12-31 2003-11-25 Brightmail, Incorporated Method and apparatus for filtering e-mail
GB2347053A (en) * 1999-02-17 2000-08-23 Argo Interactive Limited Proxy server filters unwanted email
US6714967B1 (en) 1999-07-30 2004-03-30 Microsoft Corporation Integration of a computer-based message priority system with mobile electronic devices
US6745230B1 (en) * 1999-11-16 2004-06-01 Lucent Technologies Inc. Electronic mail priority alert service
EP1102462A1 (en) * 1999-11-19 2001-05-23 Alcatel Message system with filtering function and speech announcements
US7634528B2 (en) 2000-03-16 2009-12-15 Microsoft Corporation Harnessing information about the timing of a user's client-server interactions to enhance messaging and collaboration services
US8701027B2 (en) 2000-03-16 2014-04-15 Microsoft Corporation Scope user interface for displaying the priorities and properties of multiple informational items
CN100594701C (en) * 2000-03-16 2010-03-17 微软公司 a notification system
US7243130B2 (en) 2000-03-16 2007-07-10 Microsoft Corporation Notification platform architecture
US7565403B2 (en) 2000-03-16 2009-07-21 Microsoft Corporation Use of a bulk-email filter within a system for classifying messages for urgency or importance
FR2807258B1 (en) * 2000-03-29 2004-12-03 Eric Jacques Nicolas Meriaux METHOD FOR THE PRINTING OF TEXTO-LIKE MESSAGES ISSUED FROM A PORTABLE TELEPHONE, IN ORDER TO BE ABLE TO DISPOSE OF THIS MESSAGE IN A WRITTEN FORM ON A PAPER OR OTHER MEDIUM
GB2367707A (en) * 2000-06-28 2002-04-10 Neil Lennox Munro Internet activated telephone alert
GB0016832D0 (en) * 2000-07-07 2000-08-30 Anodyne Developments Limited Method and apparatus for filtering messages within a computer network
US6650890B1 (en) 2000-09-29 2003-11-18 Postini, Inc. Value-added electronic messaging services and transparent implementation thereof using intermediate server
US9767496B2 (en) 2001-04-09 2017-09-19 United States Postal Service System and method for predelivery notification using mail image
WO2002082225A2 (en) 2001-04-09 2002-10-17 United States Postal Service System and method for predelivery notification using mail image
US8799183B2 (en) 2001-04-09 2014-08-05 United States Postal Service System and method for predelivery notifcation using mail image
AU2002256132A1 (en) * 2001-04-09 2002-10-21 United States Postal Service System, method, and article of manufacture for filtering mail items based upon recipient preference
US6769016B2 (en) 2001-07-26 2004-07-27 Networks Associates Technology, Inc. Intelligent SPAM detection system using an updateable neural analysis engine
US7016939B1 (en) 2001-07-26 2006-03-21 Mcafee, Inc. Intelligent SPAM detection system using statistical analysis
CN1332333C (en) 2002-02-19 2007-08-15 波斯蒂尼公司 E-mail management services
US9558475B2 (en) 2002-05-06 2017-01-31 Avaya Inc. Location based to-do list reminders
US7706516B2 (en) 2002-10-02 2010-04-27 Avaya Inc. Intelligent handling of message refusal
US20040203673A1 (en) * 2002-07-01 2004-10-14 Seligmann Doree Duncan Intelligent incoming message notification
JP2004172983A (en) * 2002-11-20 2004-06-17 Ntt Docomo Inc Mail server, mobile communication terminal, and program
US7603472B2 (en) 2003-02-19 2009-10-13 Google Inc. Zero-minute virus and spam detection
US7958187B2 (en) 2003-02-19 2011-06-07 Google Inc. Systems and methods for managing directory harvest attacks via electronic messages
US20050132197A1 (en) 2003-05-15 2005-06-16 Art Medlar Method and apparatus for a character-based comparison of documents
US7184160B2 (en) * 2003-08-08 2007-02-27 Venali, Inc. Spam fax filter
US7647321B2 (en) 2004-04-26 2010-01-12 Google Inc. System and method for filtering electronic messages using business heuristics
CA2564533A1 (en) 2004-05-25 2005-12-08 Postini, Inc. Electronic message source information reputation system
FR2872602B1 (en) * 2004-07-02 2008-03-14 Radiotelephone Sfr METHOD FOR MANAGING UNSOLICITY MESSAGES
CN1601542A (en) * 2004-10-09 2005-03-30 北京五八四零信息技术有限公司 Central information publishing platform system and method based on information receiving box
US8135778B1 (en) 2005-04-27 2012-03-13 Symantec Corporation Method and apparatus for certifying mass emailings
US8515049B2 (en) * 2009-03-26 2013-08-20 Avaya Inc. Social network urgent communication monitor and real-time call launch system

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US5138653A (en) * 1988-09-06 1992-08-11 Patrick Le Clercq System for automatic notification of the receipt of messages in an electronic mail system
US5377354A (en) * 1989-08-15 1994-12-27 Digital Equipment Corporation Method and system for sorting and prioritizing electronic mail messages
US5493692A (en) * 1993-12-03 1996-02-20 Xerox Corporation Selective delivery of electronic messages in a multiple computer system based on context and environment of a user
US5675733A (en) * 1992-11-30 1997-10-07 International Business Machines Corporation Statistical analysis and display of reception status of electronic messages
US5737395A (en) * 1991-10-28 1998-04-07 Centigram Communications Corporation System and method for integrating voice, facsimile and electronic mail data through a personal computer

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US5475738A (en) * 1993-10-21 1995-12-12 At&T Corp. Interface between text and voice messaging systems
NL1004167C1 (en) * 1996-03-25 1996-10-23 Nederland Ptt E=mail notification via telephone or pager or facsimile system
EP0798899A1 (en) * 1996-03-25 1997-10-01 Koninklijke KPN N.V. Method for the notification of items present in a server

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5138653A (en) * 1988-09-06 1992-08-11 Patrick Le Clercq System for automatic notification of the receipt of messages in an electronic mail system
US5377354A (en) * 1989-08-15 1994-12-27 Digital Equipment Corporation Method and system for sorting and prioritizing electronic mail messages
US5737395A (en) * 1991-10-28 1998-04-07 Centigram Communications Corporation System and method for integrating voice, facsimile and electronic mail data through a personal computer
US5675733A (en) * 1992-11-30 1997-10-07 International Business Machines Corporation Statistical analysis and display of reception status of electronic messages
US5493692A (en) * 1993-12-03 1996-02-20 Xerox Corporation Selective delivery of electronic messages in a multiple computer system based on context and environment of a user

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7444383B2 (en) 2000-06-17 2008-10-28 Microsoft Corporation Bounded-deferral policies for guiding the timing of alerting, interaction and communications using local sensory information
US8838714B2 (en) 2001-02-20 2014-09-16 Mcafee, Inc. Unwanted e-mail filtering system including voting feedback
US7624110B2 (en) 2002-12-13 2009-11-24 Symantec Corporation Method, system, and computer program product for security within a global computer network
US7457879B2 (en) 2003-04-01 2008-11-25 Microsoft Corporation Notification platform architecture
US9246860B2 (en) 2006-02-09 2016-01-26 Mcafee, Inc. System, method and computer program product for gathering information relating to electronic content utilizing a DNS server

Also Published As

Publication number Publication date
EP0963646A4 (en) 2000-06-07
CA2282502A1 (en) 1998-08-27
WO1998037680A2 (en) 1998-08-27
EP0963646A2 (en) 1999-12-15
AU6666998A (en) 1998-09-09

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