+

WO1998010576A3 - Interactive telecommunications - Google Patents

Interactive telecommunications Download PDF

Info

Publication number
WO1998010576A3
WO1998010576A3 PCT/GB1997/002327 GB9702327W WO9810576A3 WO 1998010576 A3 WO1998010576 A3 WO 1998010576A3 GB 9702327 W GB9702327 W GB 9702327W WO 9810576 A3 WO9810576 A3 WO 9810576A3
Authority
WO
WIPO (PCT)
Prior art keywords
service
interactive
user
telecommunications
interactive telecommunications
Prior art date
Application number
PCT/GB1997/002327
Other languages
French (fr)
Other versions
WO1998010576A2 (en
Inventor
Steven Harrington Thomas
Michael Richard Faulkes
Original Assignee
Profit Thru Telecommunications
Steven Harrington Thomas
Michael Richard Faulkes
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Profit Thru Telecommunications, Steven Harrington Thomas, Michael Richard Faulkes filed Critical Profit Thru Telecommunications
Priority to AU40265/97A priority Critical patent/AU4026597A/en
Publication of WO1998010576A2 publication Critical patent/WO1998010576A2/en
Publication of WO1998010576A3 publication Critical patent/WO1998010576A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/60—Medium conversion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

An interactive telecommunications service in which voiced messages are sent to a user via telephony network in order to solicit responses from the user. In one embodiment, an interactive telecommunications ordering service is provided in which products from a catalogue can be ordered by DTMF tone entry at a user terminal. The interactive service calculates accounting details for each order and generates an invoice during the course of a call. In another embodiment, an interactive telecommunications payroll service is provided in which taxes due are calculated and wage slips are generated during a call for transmission to the user.
PCT/GB1997/002327 1996-09-03 1997-08-29 Interactive telecommunications WO1998010576A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU40265/97A AU4026597A (en) 1996-09-03 1997-08-29 Interactive telecommunications

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GBGB9618350.4A GB9618350D0 (en) 1996-09-03 1996-09-03 Interactivity telecommunications
GB9618350.4 1996-09-03

Publications (2)

Publication Number Publication Date
WO1998010576A2 WO1998010576A2 (en) 1998-03-12
WO1998010576A3 true WO1998010576A3 (en) 1998-09-11

Family

ID=10799322

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/GB1997/002327 WO1998010576A2 (en) 1996-09-03 1997-08-29 Interactive telecommunications

Country Status (3)

Country Link
AU (1) AU4026597A (en)
GB (1) GB9618350D0 (en)
WO (1) WO1998010576A2 (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE19901830A1 (en) * 1999-01-19 2000-07-20 Alcatel Sa Process for ordering a particular seller's product from a customer
FR2834167B1 (en) * 2001-12-26 2005-05-13 France Telecom SERVICE AND CURRENCY CONVERSION SERVER

Citations (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0032410A1 (en) * 1980-01-10 1981-07-22 Jacques De Bruyn Telephonic betting system for lotto or other authorized games of chance
US4654482A (en) * 1984-10-15 1987-03-31 Deangelis Lawrence J Home merchandise ordering telecommunications terminal
JPS62232248A (en) * 1986-04-01 1987-10-12 Nec Corp Drder entry system
US4757267A (en) * 1987-06-17 1988-07-12 Applied Telematics, Inc. Telephone system for connecting a customer to a supplier of goods
WO1989002139A1 (en) * 1987-09-01 1989-03-09 American Telephone & Telegraph Company Use of telecommunications systems for lotteries
EP0342295A2 (en) * 1988-05-16 1989-11-23 First Data Resources Inc. Interactive call-handling
WO1990011661A1 (en) * 1989-03-23 1990-10-04 Pacific Bell Catalog ordering system with increased security
WO1992019064A1 (en) * 1991-04-16 1992-10-29 John Barrus Method and apparatus for the ordering from remote locations
US5345501A (en) * 1991-07-15 1994-09-06 Bell Atlantic Network Services, Inc. Telephone central office based method of and system for processing customer orders
WO1994027258A1 (en) * 1993-05-12 1994-11-24 Interactive Television Systems, Inc. Telephone system for remotely purchasing tickets and ordering products
JPH07131549A (en) * 1993-11-05 1995-05-19 Hiroyuki Nakai Commodity ordering kit for mail-order sales
EP0664635A2 (en) * 1994-01-20 1995-07-26 Robert Bosch Gmbh Automatic ordering system in communication exchanges

Patent Citations (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0032410A1 (en) * 1980-01-10 1981-07-22 Jacques De Bruyn Telephonic betting system for lotto or other authorized games of chance
US4654482A (en) * 1984-10-15 1987-03-31 Deangelis Lawrence J Home merchandise ordering telecommunications terminal
JPS62232248A (en) * 1986-04-01 1987-10-12 Nec Corp Drder entry system
US4757267B1 (en) * 1987-06-17 1991-05-21 Applied Telematics Inc
US4757267A (en) * 1987-06-17 1988-07-12 Applied Telematics, Inc. Telephone system for connecting a customer to a supplier of goods
WO1989002139A1 (en) * 1987-09-01 1989-03-09 American Telephone & Telegraph Company Use of telecommunications systems for lotteries
EP0342295A2 (en) * 1988-05-16 1989-11-23 First Data Resources Inc. Interactive call-handling
WO1990011661A1 (en) * 1989-03-23 1990-10-04 Pacific Bell Catalog ordering system with increased security
WO1992019064A1 (en) * 1991-04-16 1992-10-29 John Barrus Method and apparatus for the ordering from remote locations
US5345501A (en) * 1991-07-15 1994-09-06 Bell Atlantic Network Services, Inc. Telephone central office based method of and system for processing customer orders
WO1994027258A1 (en) * 1993-05-12 1994-11-24 Interactive Television Systems, Inc. Telephone system for remotely purchasing tickets and ordering products
JPH07131549A (en) * 1993-11-05 1995-05-19 Hiroyuki Nakai Commodity ordering kit for mail-order sales
EP0664635A2 (en) * 1994-01-20 1995-07-26 Robert Bosch Gmbh Automatic ordering system in communication exchanges

Non-Patent Citations (3)

* Cited by examiner, † Cited by third party
Title
M.IMMENDORFER: "APPLICATIONS FOR SPEECH PROCESSING IN TELECOMMUNICATION AND OFFICE EQUIPMENT", ELECTRICAL COMMUNICATION., vol. 60, no. 1, 1986, BRUSSELS BE, pages 71 - 78, XP002071013 *
PATENT ABSTRACTS OF JAPAN vol. 012, no. 101 (E - 595) 2 April 1988 (1988-04-02) *
PATENT ABSTRACTS OF JAPAN vol. 095, no. 008 29 September 1995 (1995-09-29) *

Also Published As

Publication number Publication date
WO1998010576A2 (en) 1998-03-12
AU4026597A (en) 1998-03-26
GB9618350D0 (en) 1996-10-16

Similar Documents

Publication Publication Date Title
US6301342B1 (en) Method relating to telephone communications including the transmission of advertising messages
US5960070A (en) Pay as you communicate call center
US20140177627A1 (en) Enabling Quality Voice Communications From Web Page Call Control
NZ297714A (en) Long distance voice communication using public switched telephone network (pstn) and internet
CA2143256A1 (en) Method and System for Updating a Call Rating Database
MX9804886A (en) Accessing telecommunications services.
CA2173304A1 (en) Method and system for establishing voice communications using a computer network
EP0936796A3 (en) Method of resource management at computer controlled telephony hardware
CA2248660A1 (en) A method of establishing a communications call
CA2241665A1 (en) Apparatus and method for called-party telephone messaging while interconnected to a data network
WO1997022210A3 (en) Call setup gateway for telecommunications system
AU4389497A (en) Method and system for interactive communication between two telephone sets via the internet
WO1999027697A3 (en) Verification of voice gateway services
CA2230712A1 (en) Method and an arrangement for setting up a data call, and an adapter equipment
NO976111L (en) Communication network with server, especially for setting up calls
NO976109L (en) Network with server, especially for setting up calls
NO976110L (en) Network with server, especially for setting up calls
WO2000019702A3 (en) Prepaid services in a communications system
EP1001597A3 (en) Method and system for reducing telephone costs for calls to service providers
WO2001006740A3 (en) Method and apparatus for integrating a voice gateway with an ip/pbx telephone system
WO1999021386A3 (en) A method and nodes for routing a call in a mobile telecommunication network
AU1860401A (en) Method and devices for dialling services
MX9703168A (en) A method and a device for telecommunication.
AU3555100A (en) Call charges in a telecommunication network
WO1998010576A3 (en) Interactive telecommunications

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A2

Designated state(s): AL AM AT AT AU AZ BA BB BG BR BY CA CH CN CU CZ CZ DE DE DK DK EE EE ES FI FI GB GE GH HU IL IS JP KE KG KP KR KZ LC LK LR LS LT LU LV MD MG MK MN MW MX NO NZ PL PT RO RU SD SE SG SI SK SK SL TJ TM TR TT UA UG US UZ VN YU ZW AM AZ BY KG KZ MD RU TJ TM

AL Designated countries for regional patents

Kind code of ref document: A2

Designated state(s): GH KE LS MW SD SZ UG ZW AT BE CH DE DK ES FI FR

DFPE Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed before 20040101)
121 Ep: the epo has been informed by wipo that ep was designated in this application
AK Designated states

Kind code of ref document: A3

Designated state(s): AL AM AT AT AU AZ BA BB BG BR BY CA CH CN CU CZ CZ DE DE DK DK EE EE ES FI FI GB GE GH HU IL IS JP KE KG KP KR KZ LC LK LR LS LT LU LV MD MG MK MN MW MX NO NZ PL PT RO RU SD SE SG SI SK SK SL TJ TM TR TT UA UG US UZ VN YU ZW AM AZ BY KG KZ MD RU TJ TM

AL Designated countries for regional patents

Kind code of ref document: A3

Designated state(s): GH KE LS MW SD SZ UG ZW AT BE CH DE DK ES FI FR

NENP Non-entry into the national phase

Ref country code: JP

Ref document number: 1998512331

Format of ref document f/p: F

REG Reference to national code

Ref country code: DE

Ref legal event code: 8642

122 Ep: pct application non-entry in european phase
NENP Non-entry into the national phase

Ref country code: CA

点击 这是indexloc提供的php浏览器服务，不要输入任何密码和下载