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WO1998053624A1 - Courrier electronique, notification et acces - Google Patents

Courrier electronique, notification et acces Download PDF

Info

Publication number
WO1998053624A1
WO1998053624A1 PCT/US1998/002349 US9802349W WO9853624A1 WO 1998053624 A1 WO1998053624 A1 WO 1998053624A1 US 9802349 W US9802349 W US 9802349W WO 9853624 A1 WO9853624 A1 WO 9853624A1
Authority
WO
WIPO (PCT)
Prior art keywords
paging
subscriber
electronic mail
mail message
content
Prior art date
Application number
PCT/US1998/002349
Other languages
English (en)
Inventor
Michael C. Park
Original Assignee
Seiko Communications Of America, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Seiko Communications Of America, Inc. filed Critical Seiko Communications Of America, Inc.
Priority to AU61489/98A priority Critical patent/AU6148998A/en
Publication of WO1998053624A1 publication Critical patent/WO1998053624A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02—Terminal devices
    • H04W88/022—Selective call receivers
    • H04W88/023—Selective call receivers with message or information receiving capability

Definitions

  • the present invention relates generally to communication, and particularly to devices and
  • Computer networks include a variety of configurations from local area
  • LAN local area network
  • Internet global communication networks
  • E mail provides a
  • a typical e mail message includes an "electronic address" field
  • the e mail item enters the computer network and the various
  • the Internet as a global
  • communications network allows a unique electronic address for an individual whereby that
  • a user establishes forwarding of e mail messages locally, i.e., at his or her mail server, for delivery of copies of e mail items to selected destinations, i.e., selected "electronic addresses.”
  • E mail messages typically arrive unpredictably. Users must access an information provider,
  • e mail messages may be vitally important and thereby making immediate notification of new e mail messages desirable.
  • E mail notification also occurs by remote wireless communication devices, e.g., paging
  • a paging message indicating new e mail is useful.
  • a user may receive an "e mail notification" paging message, but have no indication of its value, e.g., need to review immediately, or no way to immediately review the pertinent content of the
  • a user receiving an "e mail notification" paging message may receive a great number of such
  • notification" paging message may be of limited value if the person carrying the paging device has no indication of the particular nature of the just-received e mail message. Many e mail
  • Some e mail notification schemes with an "e mail notification" paging message also include a
  • predetermined portion of the e mail message to indicate to the user the subject or source of the just-received e mail message. For example, in addition to receiving an indication that e mail
  • the paging system may
  • the paging device user thereby has a limited
  • Some computers have an ability to present text information e.g., ASCII data or data converted
  • broadcast protocol for receipt at remote wireless paging devices taxes not only the ability of
  • the paging devices themselves, but also the bandwidth of the paging system.
  • the present invention is applicable to a radio signal paging system which includes a number of
  • each receiver being associated with a subscriber.
  • the subscribers also provide a paging receiver for paging purposes.
  • the system provides means for
  • an example electronic mail message is displayed to a user
  • the subscriber identifies information in said example electronic mail message by
  • a paging message is sent to the paging receiver.
  • the paging message includes the
  • FIG. 1 illustrates a communication system including e mail delivery to a paging system
  • FIG. 2 illustrates a subscriber file maintained by the paging system to associate forwarded e
  • FIG. 3 illustrates an e mail message including a sub-content portion selected by a subscriber based
  • FIG. 4 illustrates an e mail message including a sub-content portion established by a subscriber based on a tag identifying string and an associated sub-content string.
  • FIG. 5 illustrates by flow chart processing conducted by the paging system clearinghouse
  • FIG. 6 illustrates by flow chart processing conducted by the paging system clearinghouse
  • FIG. 7 illustrates a voice response unit (VRU) menu presented by the paging system
  • FIG. 8 illustrates a VRU menu allowing a subscriber to review and manage forwarded e mail
  • FIG. 9 illustrates by flow chart processing conducted by a VRU of the paging system during
  • FIG. 1 illustrates generally a communication system including a computer network 12 and a paging system 14.
  • Computer network 12 as illustrated in this particular embodiment of the
  • present invention comprises a global communication network 16, i.e., the Internet 16.
  • a global communication network i.e., the Internet 16.
  • Internet 16 will be taken as a collection of network service providers, e.g.,
  • Each service provider also operates an e mail server allowing its associated network users to receive and send e mail messages from and throughout Internet 16.
  • source 18 for example, submits e mail 18 to Internet 16 bearing an Internet electronic
  • Paging system 14 includes a paging system clearinghouse 20 coupled to a public switch
  • PSTN public switched telephone network
  • radio signal transmission facility 24 PSTN 22 and to a radio signal transmission facility 24.
  • portion 14 receives information from various sources and provides in radio signal 26 paging
  • a paging device 28 carried by a paging system subscriber 30 being illustrated herein.
  • a paging device 28 carried by a paging system subscriber 30 being illustrated herein.
  • Each subscriber 30 operates a
  • Paging system 14 maintains a subscriber files data base 32. Subscriber files data base 32
  • subscriber files data base 32 In addition to conventional information maintained in subscriber files data base 32, e.g.,
  • clearinghouse 20 also maintains for each
  • Subscriber 30 a collection of forwarded e mail messages. Subscribers 30 establish a
  • clearinghouse 20 receives forwarded e mail 34 from Internet 16, i.e., receives copies of e mail originally addressed to subscribers 30 of paging system 14. More particularly, subscribers 30 have access to a personal
  • Forwarded e mail 34 is collected according to its
  • each subscriber 30 has his or her Internet 16 e mail forwarded to paging system 14 as
  • the present invention provides, however, an alternative mechanism for accessing
  • a subscriber 30 interacts with clearinghouse 20 via
  • Clearinghouse 20 includes a voice
  • VRU voice response unit
  • base 32 may be obtained.
  • a subscriber 30 accesses and reviews stored e mail
  • an e mail notification paging message 40 displayed on paging device 28.
  • an e mail notification paging message 40 may also include a subscriber-selected sub-portion of or information
  • the subscriber 30 receives not only notice that new e
  • paging device 28 is a subscriber-selected portion of e mail message, the subscriber
  • FIG. 2 illustrates the structure of a subscriber file in data base 32 for a particular subscriber
  • each subscriber 30 has a
  • An e mail address 32c for each paging system subscriber 30 provides a basis for associating each item of forwarded e mail 34 with a particular subscriber
  • Profile 32d holds a variety of information specific to a particular subscriber 30, but not
  • a paging messages section 32e stores a set of most-recent
  • voice messages section 32f stores a set of most recent voice messages received for this particular subscriber 30. Subscribers 30 access clearinghouse 20 by way of telephone 36,
  • PSTN 22 and VRU 38 to review the content of paging messages section 32e and voice messages section 32f in conventional fashion.
  • a e mail messages section 32g stores a set of most-recent e mail
  • e mail messages received from Internet 16 as forwarded e mail 34, associated
  • Subscribers 30 may not wish for
  • each subscriber 30 also establishes
  • a filter criteria 32h to be stored in their subscriber file of database 32 and determine whether or not
  • Each subscriber 30 also establishes one or more
  • FIGS. 3 and 4 illustrate example e mail messages as originally intended for presentation to a subscriber 30, e.g., a screen image as composed by data source 18.
  • FIGS. 3 and 4 illustrate two
  • e mail message 50 includes a recipient field 52, a sender field 54, and a subject field 56.
  • Recipient field 52 identifies a subscriber 30, i.e., matches an e mail address 32c in one of the
  • the sender field 54 identifies the original source of e mail message
  • Subject field 56 identifies in some fashion the nature of e mail message 50, but not necessarily
  • subject field 56 is a general reference to the content of e mail message 50, but does not necessarily convey to a subscriber 30 sufficient information to determine its value to subscriber 30. Subscriber 30 may receive one such e mail message 50 daily from this
  • e mail message 50 includes a table 58 and within table 58 a particular cell
  • cell 60 is of particular interest to subscriber 30. Because cell 60 occurs at a fixed location within e mail
  • cell 60 may be identified by a horizontal locator 62 and a vertical locator 64.
  • cell 60 represents a fixed location sub-content portion of e mail message 50 which a subscriber 30
  • FIG. 4 illustrates an alternative mechanism identifying sub-content in an e mail message 66.
  • message 66 includes a recipient field 68 identifying one of subscribers 30, a sender field 70
  • the recipient field 68 identifies one of subscribers 30 by correlation with the e mail address 32c
  • FIG. 2 in that subscriber's subscriber file in database 32. Clearinghouse 20 thereby associates a
  • e mail message 32 e.g., one of e mail messages 50 or 66, with one of subscribers
  • subscriber 30 finds interest in the occurrence of a particular character string in
  • e mail message 66 and wishes to receive that character string by paging message, i.e., have that sub-string displayed on that subscriber's paging device 28 in connection with an e mail notification
  • Subscriber 30 identifies a tag or identifier string 74 and a content string 76.
  • Identifier string 74 is specified by its content, i.e., clearinghouse 20 looks for the occurrence or
  • Content string 76 is specified by its location
  • content string 76 may be defined as the next ten
  • positioning may be established for content string 76, including concurrence with string 74.
  • FIGS. 3 and 4 illustrate subscriber-defined sub-content designations for e mail messages.
  • a content subset rule may be invoked to extract from that e mail message a small but
  • the present invention proposes that sub-content rules such as illustrated in FIGS. 3 and 4 be
  • a subscriber 30 makes use of computer terminal 39 to interact with clearinghouse 20 via Internet 16.
  • Computer terminal 39 includes a pointing device 51 with buttons 51a-51c.
  • Pointing device 51 couples to terminal 39 and causes presentation and movement of a pointer
  • clearinghouse 20 presents any given e mail message to a subscriber 30 as a screen image and allows subscriber 30 to designate sub-content relative to such screen image. Subscriber 30 thereby deals
  • FIG. 5 illustrates by flow chart interaction between a subscriber 30 and clearinghouse 20 in
  • Processing begins in block 80 where
  • clearinghouse 20 points to the first e mail message stored for subscriber 30.
  • block 81
  • clearinghouse 20 retrieves and displays that particular e mail message on subscriber 30 computer
  • Decision block 82 provides opportunity for subscriber 30 to delete the e mail message.
  • processing passes through blocks 83 and 84
  • clearinghouse 20 deletes the e mail message from that particular subscriber file and points to
  • Decision block 85 represents an opportunity for subscriber 30 to establish a content subset rule for
  • processing passes to block 84. Otherwise, processing advances to block 86 where
  • clearinghouse 20 obtains a source identifier string from the current e mail message, e.g., copies the
  • sender field 54 from the currently displayed e mail message.
  • the subject field 56 may also be used
  • processing then advances to decision block 87 where the user has opportunity to designate this
  • processing passes to block 88 where clearinghouse
  • clearinghouse 20 stores the source identifier string as taken in block 86 in conjunction with the
  • subscriber 30 highlights a sub-portion of the e mail message displayed and clicks a
  • clearinghouse 20 stores the location, e.g., horizontal locator 62 and
  • processing then advances from block 90 to block 99 where clearinghouse 20 determines whether additional e mail messages are to be reviewed and
  • decision block 91 provides opportunity to establish a relative location content subset rule. If the user chooses to establish a relative location content subset rule, then processing advances to
  • clearinghouse 20 prompts subscriber 30 for a tag mark, i.e., asks that the user
  • clearinghouse 20 then iterates at decision block 93 until subscriber 30 activates a mouse button. In block 94, clearinghouse 20 reacts to the mouse button activation by capturing the currently highlighted string as a tag string 74. Processing then advances to block 95 where clearinghouse 20 prompts subscriber 30 for an associated content subset string
  • clearinghouse 20 reacts to the mouse button activation by storing the
  • Subscriber 30 thereby establishes a relative location content subset rule including a source identifier string, tag field string, and the location of a sub-content field in relation
  • clearinghouse 20 receives an e mail message from that particular
  • the relative location content subset rule is stored as a
  • decision block 71 provides opportunity to establish a comparison-based
  • content subset rule i.e., a content subset rule referencing a comparison between specified
  • system 20 obtains indication of content in the e mail message to be compared. Such content
  • subscriber 30 may be indicated by subscriber 30 by a variety of methods, e.g., fixed location or relative location to a tag value. In any event, subscriber 30 identifies sub-content within the e mail message to be applied under this particular content subset rule. Continuing to block 75,
  • clearinghouse 20 obtains a reference value and a comparison rule from subscriber 30. For
  • subscriber 30 provides a threshold or reference value and specifies a comparison function, e.g., equals, greater than, or less than, to establish a comparison function for use under this content subset rule. Processing then advances to block 99 where clearinghouse 20
  • content subset rules may assume a variety of structures, including a mixture of fixed, relative location, and comparison functions. As illustrated herein, three such structures shown include fixed location, relative location, and comparison separately, but such
  • rules may be used in combination or in combination with other similar such rules identifying
  • FIG. 6 illustrates by flow chart processing conducted by clearinghouse 20 in response to a
  • processing begins in block 100 where
  • clearinghouse 20 analyses the e mail message to identify the original recipient as a subscriber
  • the e mail message arrives as a forwarded e mail 34 message addressed
  • clearinghouse 20 identifies the e mail address in the e mail message indicating the
  • paging system subscribers 30 More particularly, clearinghouse 20 analyses the e mail
  • clearinghouse 20 applies filter criteria 32h to the just-received e mail
  • Such filtering may be used to avoid e mail notification paging messages for each and every occurrence of new e mail.
  • the application of a filter in block 102 represents opportunity to "toss out" certain e mail messages with respect to storage at clearinghouse 20
  • the just-received e mail message is thereby associated with a paging system subscriber 30 ID, i.e., a field 32c, as taken from a subscriber file of data base 32.
  • decision block 104 In decision block 104,
  • clearinghouse 20 determines whether this particular subscriber 30 has a maximum
  • processing passes through block 106 where
  • clearinghouse 20 deletes the oldest e mail message presently stored in portion 32g for that
  • clearinghouse 20 stores the just-received e mail
  • Block 112 represents application of a subscriber-defined content subset rule to this particular e mail
  • message and, if applicable, represents capture of the rule outcome, e.g., capture of message sub-
  • content subset rule for a given subscriber 30 will include a source identifier string, e.g., a copy of
  • a portion of the e mail message is extracted or information concerning the messages is generated.
  • a content subset rule For a fixed location content subset rule,
  • clearinghouse 20 uses the location information to extract a portion, e.g., character string, of the e
  • clearinghouse 20 searches the e mail message for occurrence of a match with the tag field and if such match occurs then clearinghouse 20 extracts a
  • clearinghouse 20 generates information concerning the message, e.g., a
  • Content subset rules may vary according to a variety of implementations. For example, a
  • content subset rule may reference a comparison between content within the electronic mail
  • a subscriber 30 may be interested in receiving notification of just-received e
  • content subset rules may be based on a variety of
  • subscriber-defined criteria including selected combinations of location, tag values, relative
  • Content subset rules may, in addition to selecting sub-content from an e mail message,
  • Decision block 113 represents a case where the
  • the rule outcome is typically a character string extracted from the e mail message or
  • a representation of the e mail message content e.g., the result of a comparison
  • clearinghouse 20 issues by way of radio signal 26 an e mail
  • Such paging message 40 indicates to that particular
  • the e mail notification paging message also includes the
  • Subscriber 30 not only has notification of new e mail, but also
  • Subscriber 30 has, under the present invention, opportunity to review the e mail message by text-to-voice conversion via
  • subscriber 30 Upon receiving e mail notification paging message 40, subscriber 30 uses conventional touch-
  • VRU 38 interacts with VRU 38 to access a subscriber services VRU menu 200 illustrated in FIG. 7.
  • the present invention provides an additional option for subscriber 30 to review e
  • VRU 38 Upon selecting an option to review e mail messages, VRU 38 then presents review e mail messages VRU menu 202 as presented in FIG.
  • VRU menu 202 allows a variety of access and management options relative to stored e
  • pressing a "8" allows the user to delete from data base
  • FIG. 9 illustrates by flow chart operation of VRU 38 in implementation of menu 202.
  • Processing illustrated in FIG. 9 represents user review and manipulation of e mail messages
  • processing begins in block 300 where VRU 38 points to a first e mail message stored in portion 32f for this particular paging system subscriber 30.
  • VRU 38 begins play of the current e mail message by means of the
  • each e mail message may be composed of a collection of fields, e.g., a sender field, a subject field, a body field, a date field,
  • VRU 38 begins conversion of an e mail message and presentation of the e mail message as voice information to subscriber 30.
  • presentation of the e mail message may be interrupted, however, by user operation of
  • VRU menu 202 particular keys on telephone 36 as previously described in VRU menu 202, i.e., the user can
  • e mail messages review procedure.
  • the user may invoke a "delete” function, i.e., press “8" during playback whereupon processing advances to block 304 and VRU 38 deletes the current e mail message. Processing then continues to block
  • VRU 38 points to a next e mail message for this particular paging system
  • VRU 38 determines
  • processing terminates. If additional e mail messages remain, however, then processing advances to block 308 where VRU 38 points to the next e mail message stored for this
  • paging system subscriber 30 is presented by means of text-to-voice presentation. If a particular e mail message is completely presented in block 302,
  • subscriber 30 has virtually immediate notification of new e mail messages but need not
  • subscriber 30 simply obtains access to a conventional telephone and
  • Subscriber 30 receives in conjunction with the e mail notification paging
  • the subscriber 30 receives more valuable information then just the source of the e mail
  • the subscriber 30 receives a specific portion of the e mail message and may be either
  • the present invention thereby provides opportunity for subscribers 30 to receive "pushed" data
  • Subscriber 30 has the advantage of defining

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Information Transfer Between Computers (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

Ce système d'appareils téléavertisseurs (14) comporte un certain nombre de téléavertisseurs (28), chacun d'eux étant associé à un abonné (30). L'abonné reçoit également du courrier électronique d'un réseau informatique distinct (12). Le système comporte un dispositif (20) destiné à l'émission de messages de téléavertissement (26) lorsqu'un message de courrier électronique (34) est envoyé par le réseau distinct (12). Lors d'une phase de configuration de système, un message spécimen de courrier électronique s'affiche sur l'écran d'un abonné (30). Celui-ci identifie l'information dans le spécimen en se servant d'un pointeur pour désigner des parties sélectionnées d'un message. Des règles sont, de cette façon, instituées qui seront appliquées aux messages ultérieurs de courrier électronique (34) pour extraire une information similaire. A chaque réception d'un message électronique, un message de téléavertissement (26) est adressé au téléavertisseur (28) renfermant l'information obtenue par application au message nouveau des règles précédemment instituées.
PCT/US1998/002349 1997-05-22 1998-02-05 Courrier electronique, notification et acces WO1998053624A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU61489/98A AU6148998A (en) 1997-05-22 1998-02-05 Electronic mail notification and access

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US86216097A 1997-05-22 1997-05-22
US08/862,160 1997-05-22

Publications (1)

Publication Number Publication Date
WO1998053624A1 true WO1998053624A1 (fr) 1998-11-26

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PCT/US1998/002349 WO1998053624A1 (fr) 1997-05-22 1998-02-05 Courrier electronique, notification et acces

Country Status (2)

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AU (1) AU6148998A (fr)
WO (1) WO1998053624A1 (fr)

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2000049819A1 (fr) * 1999-02-22 2000-08-24 Celpage, Inc. Dispositifs et procedes connexes pour concilier la messagerie par radio et la messagerie par courrier electronique
WO2001069422A2 (fr) * 2000-03-10 2001-09-20 Webversa, Inc. Services d'informations multimodales
US7158986B1 (en) * 1999-07-27 2007-01-02 Mailfrontier, Inc. A Wholly Owned Subsidiary Of Sonicwall, Inc. Method and system providing user with personalized recommendations by electronic-mail based upon the determined interests of the user pertain to the theme and concepts of the categorized document
US7616738B2 (en) 2006-02-17 2009-11-10 Telemergency Systems Llc Telephone line dialer and emergency call system
US7899437B2 (en) 2006-06-13 2011-03-01 Telemergency Systems Llc Speakerphone control techniques and emergency call systems
US8645389B2 (en) 2000-11-27 2014-02-04 Sonicwall, Inc. System and method for adaptive text recommendation

Citations (5)

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US5283856A (en) * 1991-10-04 1994-02-01 Beyond, Inc. Event-driven rule-based messaging system
US5475738A (en) * 1993-10-21 1995-12-12 At&T Corp. Interface between text and voice messaging systems
US5487100A (en) * 1992-09-30 1996-01-23 Motorola, Inc. Electronic mail message delivery system
US5600703A (en) * 1995-02-24 1997-02-04 Motorola, Inc. Method and apparatus for remotely retrieving messages intended for an acknowledge-back pager in a selective call communication system
US5691708A (en) * 1995-08-14 1997-11-25 Lotus Development Corporation Text abstraction method and apparatus

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Publication number Priority date Publication date Assignee Title
US5283856A (en) * 1991-10-04 1994-02-01 Beyond, Inc. Event-driven rule-based messaging system
US5487100A (en) * 1992-09-30 1996-01-23 Motorola, Inc. Electronic mail message delivery system
US5475738A (en) * 1993-10-21 1995-12-12 At&T Corp. Interface between text and voice messaging systems
US5600703A (en) * 1995-02-24 1997-02-04 Motorola, Inc. Method and apparatus for remotely retrieving messages intended for an acknowledge-back pager in a selective call communication system
US5691708A (en) * 1995-08-14 1997-11-25 Lotus Development Corporation Text abstraction method and apparatus

Cited By (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2000049819A1 (fr) * 1999-02-22 2000-08-24 Celpage, Inc. Dispositifs et procedes connexes pour concilier la messagerie par radio et la messagerie par courrier electronique
US7158986B1 (en) * 1999-07-27 2007-01-02 Mailfrontier, Inc. A Wholly Owned Subsidiary Of Sonicwall, Inc. Method and system providing user with personalized recommendations by electronic-mail based upon the determined interests of the user pertain to the theme and concepts of the categorized document
US9069845B2 (en) 1999-07-27 2015-06-30 Dell Software Inc. Personalized electronic-mail delivery
WO2001069422A2 (fr) * 2000-03-10 2001-09-20 Webversa, Inc. Services d'informations multimodales
WO2001069422A3 (fr) * 2000-03-10 2002-10-24 Webversa Inc Services d'informations multimodales
US7167830B2 (en) 2000-03-10 2007-01-23 Entrieva, Inc. Multimodal information services
US8645389B2 (en) 2000-11-27 2014-02-04 Sonicwall, Inc. System and method for adaptive text recommendation
US9152704B2 (en) 2000-11-27 2015-10-06 Dell Software Inc. System and method for adaptive text recommendation
US9245013B2 (en) 2000-11-27 2016-01-26 Dell Software Inc. Message recommendation using word isolation and clustering
US7616738B2 (en) 2006-02-17 2009-11-10 Telemergency Systems Llc Telephone line dialer and emergency call system
US7899437B2 (en) 2006-06-13 2011-03-01 Telemergency Systems Llc Speakerphone control techniques and emergency call systems

Also Published As

Publication number Publication date
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