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WO1996000949A1 - Systeme et procede destines a faciliter les transactions entre un emplacement central et un emplacement eloigne - Google Patents

Systeme et procede destines a faciliter les transactions entre un emplacement central et un emplacement eloigne Download PDF

Info

Publication number
WO1996000949A1
WO1996000949A1 PCT/US1995/008355 US9508355W WO9600949A1 WO 1996000949 A1 WO1996000949 A1 WO 1996000949A1 US 9508355 W US9508355 W US 9508355W WO 9600949 A1 WO9600949 A1 WO 9600949A1
Authority
WO
WIPO (PCT)
Prior art keywords
customer
remote
information
central
services
Prior art date
Application number
PCT/US1995/008355
Other languages
English (en)
Inventor
Stephen Corey Wren
Original Assignee
Stephen Corey Wren
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Stephen Corey Wren filed Critical Stephen Corey Wren
Priority to AU31948/95A priority Critical patent/AU3194895A/en
Publication of WO1996000949A1 publication Critical patent/WO1996000949A1/fr

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management

Definitions

  • D'Agostino relies upon static or still motion video images of the representative as displayed to the customer and stored remotely causing a constant need for changes of that information created by turnover of representative staff, unlike the present invention which can store such information centrally or as in another embodiment permit 2way full motion color video images or video conferencing thus eliminating the need of storing any such image, remotely or centrally.
  • a number of terminals may be grouped to form an electronic shopping store permitting the customer to obtain desired information on the products of his choice while having access to highly knowledgeable representatives and may also record, print or otherwise, selected information for their later review.
  • the customer's monitor may display a tool or icon they may use to control the information to be recorded.
  • Remote facilities may even be portable so that for example they may be used at trade shows such as car shows permitting attendees to obtain more specific information about the products they desire and to execute their purchase and obtain financing.
  • the customer is to communicate with central facilities or locations comprising banks, credit unions and finance companies, a service company representing such companies, manufacturer's offices, or in general any location from which a customer might wish assistance in facilitating a transaction.
  • the method by which the transactions are facilitated reduces the costs associated with creating, marketing, administering, and selling these products and services, thereby making them more cost effective and affordable.
  • the customer may then reestablish contact with the previous or a new representative and central facility when he is ready.
  • the remote or central location may record the stopping point of the customer's last on-line presentation so that when contact is resumed an appropriate presentation continuing point may be ascertained.
  • An alternative would be to allow the customer to enter any phone number he might wish to dial while accepting a credit card, debit card, or calling card where the customer is to pay or be charged for any phone, connection, or use charges that will be incurred. In this fashion the customer is to be charged for the use of the equipment or transmitting means.
  • the system 10 has been described with reference to financial services, the concept of the present invention is not so limited. It may be used to sell or assist in selling all goods and services comprising cars, boats, motorcycles, vacations, travel packages, investments, furniture, real estate, service contracts, product warranties, entertainment, financial services, and all other goods or services a customer might desire to remote customers whether or not financed or insured such as at a consumer goods store where customers use the system to select and transact their purchase.
  • Such a system would be of great benefit to an employment agency or head hunter who might then record interviews with a selection of employee candidates for presentation purposes permitting prospective employers to browse the catalogue of candidates in quickly narrowing and finalizing their recruiting search. In this sense the system would serve as an expert system allowing the customer to obtain knowledgeable assistance from a central facility and its salesperson or representative.

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Operations Research (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Data Mining & Analysis (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

L'invention concerne un système et un procédé permettant d'effectuer des transactions commerciales entre un emplacement éloigné (14) et un emplacement central (12). Chacun de ces emplacements comporte un ensemble d'appareils de communications électroniques (16, 18, 20, 22, 24, 26, 30, 32, 34, 36 et 38) permettant la communication d'informations relatives à des biens et services, comprenant des informations audio, vidéo et des données, entre un agent se trouvant à l'emplacement central (12) et un client se trouvant à l'emplacement éloigné (14).
PCT/US1995/008355 1994-06-29 1995-06-28 Systeme et procede destines a faciliter les transactions entre un emplacement central et un emplacement eloigne WO1996000949A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU31948/95A AU3194895A (en) 1994-06-29 1995-06-28 System and method for facilitating transactions utilizing central and remote locations

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US26830994A 1994-06-29 1994-06-29
US08/268,309 1994-06-29

Publications (1)

Publication Number Publication Date
WO1996000949A1 true WO1996000949A1 (fr) 1996-01-11

Family

ID=23022387

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US1995/008355 WO1996000949A1 (fr) 1994-06-29 1995-06-28 Systeme et procede destines a faciliter les transactions entre un emplacement central et un emplacement eloigne

Country Status (2)

Country Link
AU (1) AU3194895A (fr)
WO (1) WO1996000949A1 (fr)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0943972A1 (fr) * 1998-03-16 1999-09-22 Agfa Corporation Méthode et dispositif pour support technique de production à distance
EP1329829A2 (fr) * 2002-01-16 2003-07-23 mediaBeam GmbH Procédé d'acquisition et de distribution de données fournies par une page web
US20060224509A1 (en) * 1996-07-24 2006-10-05 Walker Jay S Method and apparatus for a cryptographically-assisted commerical network system designed to facilitate and support expert-based commerce

Citations (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4845636A (en) * 1986-10-17 1989-07-04 Walker Mark E Remote transaction system
US4984155A (en) * 1988-08-29 1991-01-08 Square D Company Order entry system having catalog assistance
US4992940A (en) * 1989-03-13 1991-02-12 H-Renee, Incorporated System and method for automated selection of equipment for purchase through input of user desired specifications
US5032989A (en) * 1986-03-19 1991-07-16 Realpro, Ltd. Real estate search and location system and method
US5164982A (en) * 1990-09-27 1992-11-17 Radish Communications Systems, Inc. Telecommunication display system
US5231571A (en) * 1990-08-14 1993-07-27 Personal Financial Assistant, Inc. Personal financial assistant computer method
US5243515A (en) * 1990-10-30 1993-09-07 Lee Wayne M Secure teleprocessing bidding system
US5283731A (en) * 1992-01-19 1994-02-01 Ec Corporation Computer-based classified ad system and method
US5319542A (en) * 1990-09-27 1994-06-07 International Business Machines Corporation System for ordering items using an electronic catalogue
US5351186A (en) * 1991-01-16 1994-09-27 Bullock Communications, Inc. System and method for obtaining information concerning a product or a service

Patent Citations (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5032989A (en) * 1986-03-19 1991-07-16 Realpro, Ltd. Real estate search and location system and method
US4845636A (en) * 1986-10-17 1989-07-04 Walker Mark E Remote transaction system
US4984155A (en) * 1988-08-29 1991-01-08 Square D Company Order entry system having catalog assistance
US4992940A (en) * 1989-03-13 1991-02-12 H-Renee, Incorporated System and method for automated selection of equipment for purchase through input of user desired specifications
US5231571A (en) * 1990-08-14 1993-07-27 Personal Financial Assistant, Inc. Personal financial assistant computer method
US5164982A (en) * 1990-09-27 1992-11-17 Radish Communications Systems, Inc. Telecommunication display system
US5319542A (en) * 1990-09-27 1994-06-07 International Business Machines Corporation System for ordering items using an electronic catalogue
US5243515A (en) * 1990-10-30 1993-09-07 Lee Wayne M Secure teleprocessing bidding system
US5351186A (en) * 1991-01-16 1994-09-27 Bullock Communications, Inc. System and method for obtaining information concerning a product or a service
US5283731A (en) * 1992-01-19 1994-02-01 Ec Corporation Computer-based classified ad system and method

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20060224509A1 (en) * 1996-07-24 2006-10-05 Walker Jay S Method and apparatus for a cryptographically-assisted commerical network system designed to facilitate and support expert-based commerce
US8326765B2 (en) * 1996-07-24 2012-12-04 Community United Ip, Llc Method and apparatus for a cryptographically-assisted commercial network system designed to facilitate and support expert-based commerce
US8626667B2 (en) 1996-07-24 2014-01-07 Community United Ip, Llc Method and apparatus for a cryptographically-assisted commercial network system designed to facilitate and support expert-based commerce
EP0943972A1 (fr) * 1998-03-16 1999-09-22 Agfa Corporation Méthode et dispositif pour support technique de production à distance
EP1329829A2 (fr) * 2002-01-16 2003-07-23 mediaBeam GmbH Procédé d'acquisition et de distribution de données fournies par une page web
EP1329829A3 (fr) * 2002-01-16 2004-04-14 mediaBeam GmbH Procédé d'acquisition et de distribution de données fournies par une page web

Also Published As

Publication number Publication date
AU3194895A (en) 1996-01-25

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