US8583784B2 - Dynamic communication integration with calendar - Google Patents
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- US8583784B2 US8583784B2 US12/572,146 US57214609A US8583784B2 US 8583784 B2 US8583784 B2 US 8583784B2 US 57214609 A US57214609 A US 57214609A US 8583784 B2 US8583784 B2 US 8583784B2
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- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
Definitions
- a calendar user often wants to contact the organizer or other attendees of a meeting the user is scheduled to attend, either to share details or to give status.
- the process of creating messages corresponding to that event can be cumbersome.
- the user must determine what is the information to be communicated to particular recipients; in such instances, granularity of that communication is not possible, e.g., communication with recipients based on their roles (e.g., organizer or attendee).
- communications corresponding to subject and message body are difficult and only are in the context of a full message. The problem is exacerbated when considered in a mobile context, where time is constrained, and text entry can be inconvenient.
- FIG. 1 b illustrates one embodiment of the mobile computing device in a second positional state.
- FIG. 4 illustrates one embodiment of a process for dynamically generating a contextually desirable message.
- FIGS. 5 a and 5 b are screenshots of the mobile computing device according to one embodiment.
- a disclosed system determines a user context for a scheduled calendar event, identifies logic rules applicable to the user context, provides options of contextually desirable messages identified by the applicable logic rules, and generates the contextually desirable messages based on user selection of the options.
- the configuration as disclosed may be configured for use between a mobile computing device, that may be host device, and an accessory device.
- FIGS. 1 a and 1 b illustrate one embodiment of a mobile computing device 110 .
- FIG. 1 a illustrates one embodiment of a first positional state of the mobile computing device 110 having telephonic functionality, e.g., a mobile phone or smartphone.
- FIG. 1 b illustrates one embodiment of a second positional state of the mobile computing device 110 having telephonic functionality, e.g., a mobile phone, smartphone, netbook, or laptop computer.
- the mobile computing device 110 is configured to host and execute a phone application for placing and receiving telephone calls.
- the principles disclosed herein are in an example context of a mobile computing device 110 with telephonic functionality operating in a mobile telecommunications network.
- the principles disclosed herein may be applied in other duplex (or multiplex) telephonic contexts such as devices with telephonic functionality configured to directly interface with public switched telephone networks (PSTN) and/or data networks having voice over internet protocol (VoIP) functionality.
- PSTN public switched telephone networks
- VoIP voice over internet protocol
- the mobile computing device 110 is only by way of example, and the principles of its functionality apply to other computing devices, e.g., desktop computers, server computers and the like.
- the mobile computing device 110 includes a first portion 110 a and a second portion 110 b .
- the first portion 110 a comprises a screen for display of information (or data) and may include navigational mechanisms. These aspects of the first portion 110 a are further described below.
- the second portion 110 b comprises a keyboard and also is further described below.
- the first positional state of the mobile computing device 110 may be referred to as an “open” position, in which the first portion 110 a of the mobile computing device slides in a first direction exposing the second portion 110 b of the mobile computing device 110 (or vice versa in terms of movement).
- the mobile computing device 110 remains operational in either the first positional state or the second positional state.
- the screen 130 of the mobile computing device 110 is, for example, a 240 ⁇ 240, a 320 ⁇ 320, a 320 ⁇ 480, or a 640 ⁇ 480 touch sensitive (including gestures) display screen.
- the screen 130 can be structured from, for example, such as glass, plastic, thin-film or composite material.
- the touch sensitive screen may be a transflective liquid crystal display (LCD) screen.
- LCD transflective liquid crystal display
- the aspect ratios and resolution may be different without departing from the principles of the inventive features disclosed within the description.
- embodiments of the screen 130 comprises an active matrix liquid crystal display (AMLCD), a thin-film transistor liquid crystal display (TFT-LCD), an organic light emitting diode (OLED), an interferometric modulator display (IMOD), a liquid crystal display (LCD), or other suitable display device.
- the display displays color images.
- the screen 130 further comprises a touch-sensitive display (e.g., pressure-sensitive (resistive), electrically sensitive (capacitive), acoustically sensitive (SAW or surface acoustic wave), photo-sensitive (infra-red)) including a digitizer for receiving input data, commands or information from a user.
- the user may use a stylus, a finger or another suitable input device for data entry, such as selecting from a menu or entering text data.
- the keypad area 150 may be a numeric keypad (e.g., a dialpad) or a numeric keypad integrated with an alpha or alphanumeric keypad or character keypad 150 (e.g., a keyboard with consecutive keys of Q-W-E-R-T-Y, A-Z-E-R-T-Y, or other equivalent set of keys on a keyboard such as a DVORAK keyboard or a double-byte character keyboard).
- a numeric keypad e.g., a dialpad
- a numeric keypad integrated with an alpha or alphanumeric keypad or character keypad 150 e.g., a keyboard with consecutive keys of Q-W-E-R-T-Y, A-Z-E-R-T-Y, or other equivalent set of keys on a keyboard such as a DVORAK keyboard or a double-byte character keyboard.
- the mobile computing device 110 also may include an expansion slot.
- the expansion slot is configured to receive and support expansion cards (or media cards). Examples of memory or media card form factors include COMPACTFLASH, SD CARD, XD CARD, MEMORY STICK, MULTIMEDIA CARD, SDIO, and the like.
- the central processor 220 is configured for operation with a computer operating system 220 a .
- the operating system 220 a is an interface between hardware and an application, with which a user typically interfaces.
- the operating system 220 a is responsible for the management and coordination of activities and the sharing of resources of the mobile computing device 110 .
- the operating system 220 a provides a host environment for applications that are run on the mobile computing device 110 . As a host, one of the purposes of an operating system is to handle the details of the operation of the mobile computing device 110 .
- Examples of an operating system include PALM OS and WEBOS, MICROSOFT WINDOWS (including WINDOWS 7, WINDOWS CE, and WINDOWS MOBILE), SYMBIAN OS, RIM BLACKBERRY OS, APPLE OS (including MAC OS and IPHONE OS), GOOGLE ANDROID, and LINUX.
- the central processor 220 communicates with an audio system 210 , an image capture subsystem (e.g., camera, video or scanner) 212 , flash memory 214 , RAM memory 216 , and a short range radio module 218 (e.g., Bluetooth, Wireless Fidelity (WiFi) component (e.g., IEEE 802.11)).
- the central processor 220 communicatively couples these various components or modules through a data line (or bus) 278 .
- the power supply 240 powers the central processor 220 , the radio subsystem 250 and a display driver 230 (which may be contact- or inductive-sensitive).
- the power supply 240 may correspond to a direct current source (e.g., a battery pack, including rechargeable) or an alternating current (AC) source.
- the power supply 240 powers the various components through a power line (or bus) 279 .
- the window manager module 222 comprises a software (e.g., integrated with the operating system) or firmware (lower level code that resides is a specific memory for that code and for interfacing with specific hardware, e.g., the processor 220 ).
- the window manager module 222 is configured to initialize a virtual display space, which may be stored in the RAM 216 and/or the flash memory 214 .
- the virtual display space includes one or more applications currently being executed by a user and the current status of the executed applications.
- the window manager module 222 receives requests, from user input or from software or firmware processes, to show a window and determines the initial position of the requested window. Additionally, the window manager module 222 receives commands or instructions to modify a window, such as resizing the window, moving the window or any other command altering the appearance or position of the window, and modifies the window accordingly.
- a calendar communication integration module (also referenced as integration module) 228 comprises a software and/or firmware.
- the integration module 228 is configured to dynamically provide options of contextually desirable messages to a user to be communicated to other participants of a scheduled event.
- the integration module 228 determines a user context of the scheduled event based on a calendar entry for the event, and identifies the options based on the user context and applicable logic (e.g., operational or business) rules.
- the options are displayed together with event information.
- the user can select a desirable message by conveniently activating (or selecting) the corresponding option.
- the integration module 228 In response to a user selection, the integration module 228 generates the message and pre-populates it with recipient information, subject, and/or body text.
- the radio subsystem 250 includes a radio processor 260 , a radio memory 262 , and a transceiver 264 .
- the transceiver 264 may be two separate components for transmitting and receiving signals or a single component for both transmitting and receiving signals. In either instance, it is referenced as a transceiver 264 .
- the receiver portion of the transceiver 264 communicatively couples with a radio signal input of the device 110 , e.g., an antenna, where communication signals are received from an established call (e.g., a connected or on-going call).
- the received communication signals include voice (or other sound signals) received from the call and processed by the radio processor 260 for output through the speaker 120 .
- the transmitter portion of the transceiver 264 communicatively couples a radio signal output of the device 110 , e.g., the antenna, where communication signals are transmitted to an established (e.g., a connected (or coupled) or active) call.
- the communication signals for transmission include voice, e.g., received through the microphone of the device 110 , (or other sound signals) that is processed by the radio processor 260 for transmission through the transmitter of the transceiver 264 to the established call.
- communications using the described radio communications may be over a voice or data network.
- voice networks include Global System of Mobile (GSM) communication system, a Code Division, Multiple Access (CDMA system), and a Universal Mobile Telecommunications System (UMTS).
- data networks include General Packet Radio Service (GPRS), third-generation (3G) mobile (or greater), High Speed Download Packet Access (HSDPA), High Speed Uplink Packet Access (HSUPA), and Worldwide Interoperability for Microwave Access (WiMAX).
- GSM Global System of Mobile
- CDMA Code Division, Multiple Access
- UMTS Universal Mobile Telecommunications System
- data networks include General Packet Radio Service (GPRS), third-generation (3G) mobile (or greater), High Speed Download Packet Access (HSDPA), High Speed Uplink Packet Access (HSUPA), and Worldwide Interoperability for Microwave Access (WiMAX).
- the card interface 224 is adapted to communicate, wirelessly or wired, with external accessories (or peripherals), for example, media cards inserted into the expansion slot (not shown).
- the card interface 224 transmits data and/or instructions between the central processor and an accessory, e.g., an expansion card or media card, coupled within the expansion slot.
- the card interface 224 also transmits control signals from the central processor 220 to the expansion slot to configure the accessory.
- the card interface 224 is described with respect to an expansion card or media card; it also may be structurally configured to couple with other types of external devices for the device 110 , for example, an inductive charging station for the power supply 240 or a printing device.
- the calendar communication integration module 228 includes a calendar module 310 , a contact module 320 , a clock module 330 , a location module 340 , a context determination module 350 , a heuristic filter module 360 , a communication module 370 , and a data store 380 .
- the calendar module 310 retrieves calendar entries from a user calendar, extracts event information from the calendar entries, and displays the extracted event information together with options for dynamically generating contextually desirable messages.
- the user calendar can be a local calendar residing on the mobile computing device 110 or a remote calendar hosted by an online calendar platform (e.g., MICROSOFT EXCHANGE SERVER, GOOGLE CALENDAR, YAHOO! CALENDAR, etc.).
- Example event information extracted from a calendar entry include participation information (i.e., identity of the organizer and other participants, role of the user), venue information (i.e., address, longitude and latitude), and scheduled time and duration.
- the event information can be identified and extracted based on their associated tags (e.g., setField tag).
- the contact module 320 retrieves contact information for participants of a calendar entry, and provides it to the communication module 370 to generate contextually desirable messages.
- Contact information includes information such as an electronic mail (email) address, phone number (e.g., mobile phone number), SKYPE account number, etc.
- the contact module 320 can retrieve the contact information from contact management applications and/or external sources such as the MICROSOFT EXCHANGE SERVER and SALESFORCE CRM. Alternatively or additionally, the contact module 320 can extract the contact information from the event information of the calendar entry.
- the location module 340 determines a device location of the mobile computing device 110 .
- the location module 340 makes the determination based on location information from a GPS receiver and/or signals from the transceiver 264 (e.g., using triangulation). Because the user generally carries the mobile computing device 110 in person, the device location can be used as the location of the user. Other components such as accelerometers and the like may also be integrated with the mobile computing device 110 .
- module 340 in addition to a device location, module 340 also determines device movement information, such as speed and direction, and makes intelligent estimates of whether the user will arrive at the venue of the scheduled event at the schedule time.
- the context determination module 350 determines a user context by gathering contextual information from sources such as modules 310 , 330 , 340 .
- the user context includes information such as event description (e.g., invention disclosure meeting), the user's role (e.g., organizer, required/optional/confirmed/tentative participant), venue information (e.g., Headquarter Site, Building 3), schedule information (e.g., starting at Wed., Mar. 25, 2009, 3:35 PM and lasting for 1.5 hours), current (or present) device location, and current time.
- the communication module 370 transmits the generated messages to their recipients. Based on their message types (e.g., SMS message, email message), module 370 delivers the messages through different delivery channels. For example, module 370 delivers voice messages through a voice network, and text messages (e.g., SMS messages and email messages) through a data network.
- message types e.g., SMS message, email message
- module 370 delivers voice messages through a voice network, and text messages (e.g., SMS messages and email messages) through a data network.
- Logic rules include heuristic logic that correlate user context of a calendar entry with messages with other participants about an underlying event that are desirable in such user context. It is often desirable for a participant of a scheduled event (e.g., a meeting) to contact other participants (e.g., the organizer, and/or the other attendees) for topics such as sharing details (e.g., to set a venue, or to provide documents to be used in the meeting) and to give status (e.g., to notify the possibility of being late or additional attendee). For example, an organizer of a meeting often sends a meeting reminder to the other participants before the meeting starts. As another example, after the meeting ends, the meeting organizer often sends invitations to the participants to schedule a follow-up meeting. The relationship of these contexts and the messages desirable in such contexts are described in logic rules.
- a logic rule includes a context requirement identifying when the particular rule is applicable.
- the context requirement includes criteria such as the nature of the calendar entry in terms of what activity or event the entry relates to (e.g., a meeting, an interview, a review), the relationship between the scheduled time and the current time (e.g., before the meeting starts, during the meeting, or after the meeting finishes), the user's role (e.g., whether the user is the organizer, a required participant, an optional participant, or a resource provider), and the relationship between the scheduled venue and the current device location (e.g., whether the device is near the venue), to name a few. If the current user context satisfies the context requirement of a logic rule, then the logic rule is determined applicable.
- a logic rule identifies one or more contextually desirable messages to other participants of a scheduled event about the event, and specifies how to generate the message(s). Examples of the messages include a meeting reminder, notification of being late, venue change, follow-up meeting arrangement, to name a few.
- a logic rule specifies the content of the message (e.g., subject, message body), recipient(s) (e.g., to the meeting organizer only or to all meeting attendees), and message type (e.g., voicemail, SMS message, email message).
- Sarah is a participant in a meeting titled “Staff Meeting” and has a conflicting event scheduled at the same time.
- the calendar communication integration module 228 running on Sarah's mobile computing device 110 would apply one or more logic rules to create the following message pre-populated with information related to the meeting:
- Sarah can choose to either further edit the pre-populated message body to provide additional content or simply send out the message as is.
- FIG. 4 is a diagram illustrating a process 400 for dynamically generating context-specific messages by the integration module 228 , according to one embodiment.
- Other embodiments can perform the steps of the process 400 in different orders.
- other embodiments can include different and/or additional steps than the ones described herein.
- the integration module 228 determines 420 a user context of the calendar entry by extracting event information from the calendar entry.
- a calendar entry includes information such as the identity of the organizer, status of the user (e.g., tentative, confirmed, required, optional), role of the user (e.g., organizer, attendee), scheduled time and venue.
- the integration module 228 also determines 420 context information such as the device location, and the current time using components such as the clock module 330 and the location module 340 .
- the integration module 228 receives 480 a user command to transmit the message, and transmits 490 the message using a delivery channel that is suitable to the message type. The user may choose to edit the message before sending it out.
- the integration module 228 receives 460 a user selection of the provided option (e.g., the user activates the button 520 ), and generates 470 the message and pre-populates its content as specified by the logic rule.
- FIG. 5 b illustrates a screenshot of a screen 130 of the mobile computing device 110 showing such a dynamically generated message. As shown, the message is pre-populated (or preformatted) with the recipients, the other attendees of the meeting, the subject, and a body text, and is ready to be sent out. The user can simply press the send button 530 to send the message out.
- the integration module 228 receives 480 a user command to transmit (e.g., the user activates the button 530 ), and transmits 490 the message to the other meeting attendees, notifying them that the user will attend the meeting but will be late.
- a user command to transmit e.g., the user activates the button 530
- the integration module 228 enables the user to individually contact any of the participants of a calendar entry.
- the integration module 228 displays a calendar entry along with its attendees (e.g., in an event editing window). The user can choose to contact any of the listed attendees.
- the integration module 228 automatically generates an email message addressed to the selected attendee, and populates the subject line based on the relationship between the calendar entry and the current time. Description of the relationship can be determined through one or more logic rules. For example, the integration module 228 can determine the description by applying the following example logic rules:
- a communication when a communication is made with a contact through the mobile computing device 110 , additional information associated with the contact can be displayed to facilitate enhanced communication.
- additional information associated with the contact can be displayed to facilitate enhanced communication.
- the heuristic filter module 360 when the heuristic filter module 360 generates an email message (or voice message, SMS messages), and/or a telephone application (e.g., SKYPE) initiates (or receives) a phone call with a particular contact, the module 360 displays information about future (or present, past) scheduled calendar events that this contact participates.
- a telephone application e.g., SKYPE
- the user can create one or more contact reminders (e.g., through the contact module 320 ) for a particular contact, and provide notes in the contact reminders.
- the contacts and associated contact reminders can be stored together in a contact database.
- the mobile computing device 110 notifies the user the contact reminders by displaying the content of the contact reminders.
- the user is beneficially reminded of the underlying issue and can talk about the issue during the phone call if desired.
- the logic rule can be configured to automatically generate and transmit certain desirable messages without prompting the user for permission.
- one such logic rule can specify that if a meeting is scheduled to start within an hour, the user is listed as an optional attendee, and the user is currently on vacation (according to the user's calendar), then send a notification to the meeting organizer stating that the user will be absent from the meeting.
- any reference to “one embodiment” or “an embodiment” means that a particular element, feature, structure, or characteristic described in connection with the embodiment is included in at least one embodiment.
- the appearances of the phrase “in one embodiment” in various places in the specification are not necessarily all referring to the same embodiment.
- Coupled and “connected” along with their derivatives. For example, some embodiments may be described using the term “connected” to indicate that two or more elements are in direct physical or electrical contact with each other. In another example, some embodiments may be described using the term “coupled” to indicate that two or more elements are in direct physical or electrical contact. The term “coupled,” however, may also mean that two or more elements are not in direct contact with each other, but yet still co-operate or interact with each other. The embodiments are not limited in this context.
- the terms “comprises,” “comprising,” “includes,” “including,” “has,” “having” or any other variation thereof, are intended to cover a non-exclusive inclusion.
- a process, method, article, or apparatus that comprises a list of elements is not necessarily limited to only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus.
- “or” refers to an inclusive or and not to an exclusive or. For example, a condition A or B is satisfied by any one of the following: A is true (or present) and B is false (or not present), A is false (or not present) and B is true (or present), and both A and B are true (or present).
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Abstract
Description
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- If a meeting is scheduled to start in two hours, and the user is the organizer of the meeting, then prompts the user with the option of sending an email message reminder. The title of the message is “Meeting Reminder: %%”, where %% represents the title of the calendar entry. The recipients are all confirmed participants of the meeting. The body of the message is “Time: $$, Venue: ##”, where $$ represents the scheduled starting time and ## stands for the scheduled location.
- If a meeting is scheduled to start in five minutes, and the user is the organizer of the meeting, then prompts the user with the option of sending a SMS message reminder. The body of the message is “Meeting Reminder: %%”, where %% is the title of the calendar entry. The recipients are all confirmed participants of the meeting.
- If a meeting is scheduled to start according to its calendar entry, the device location is distant from the meeting venue, and the user is not the organizer of the meeting, then prompts the user with the option of sending a notification for being late. The title of the message is “Running Late: %%”, where %% represents the title of the calendar entry. The recipient is the organizer of the meeting. The body of the message is empty. This entry may also include rules that provide an estimated time of arrival (or delay amount). This information can be provided manually or by using global positioning system (GPS) and/or other data, e.g., weather and traffic conditions, to estimate an arrival time that can be compared to the meeting start time.
- If a meeting already ended according to its calendar entry, and the user is the organizer of the meeting, then prompts the user with the option of sending a follow-up email message. The title of the message is “Follow-up: %%”, where %% represents the title of the meeting. The recipients are all confirmed participants of the meeting. The body of the message is empty.
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- If the calendar entry is scheduled within the day before the current time, use “Yesterday's” to describe the calendar entry.
- If the calendar entry is scheduled within the same day as the current time, use “Today's” to describe the calendar entry.
- If the calendar entry is scheduled within the next day after the current time, use “Tomorrow's” to describe the calendar entry.
- If none of the above rules apply, use the date of the calendar entry to describe the calendar entry.
For example, if the meeting is titled “Invention Disclosure” and is scheduled for the next day, the subject line will be “Tomorrow's Invention Disclosure meeting”.
Contact Reminder
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