KR20130027843A - A method for processing work in real time for outside internet-banking service, therefor a server - Google Patents

Abstract

The real-time business processing method for the overseas Internet banking service according to the present invention includes the steps of registering the contact information for the person in charge of the foreign exchange business of the bank branch processing the overseas Internet banking service; Determining whether a service request signal for the foreign internet banking service is received from a customer terminal; If the service request signal is received from the customer terminal, transmitting a notification message indicating that the foreign internet banking service has been applied to the branch terminal of the foreign exchange service representative by referring to the registered contact information; And displaying, at the branch terminal, the received notification message.

Description

A method for processing work in real time for outside internet-banking service, therefor a server}

The present invention relates to an invention for an Internet banking service, and more particularly, in processing a service related to a foreign Internet banking service, such as overseas remittance, opening a letter of credit, etc. The present invention relates to a real-time business processing method for a foreign Internet banking service that can notify immediately and a server for the same.

In recent years, business processing through Internet banking has become commonplace. In the case of doing business with Internet banking, it is possible to receive a faster service.

However, in the case of an Internet banking service for a foreign branch, some business processes are required as compared to the domestic Internet banking service, and the submission of related documents is required.

For example, if a customer requests an overseas internet banking service to handle a foreign remittance or open a letter of credit, the domestic bank may designate a sales representative to handle the overseas internet banking service request. do. After that, if a sales representative who handles overseas business is designated, he / she will ask the customer for relevant documents necessary for overseas internet banking, and the customer will send the documents to the domestic sales office through a communication network such as a fax. Thereafter, the person in charge of the domestic sales office receiving the relevant documents performs the processing for the corresponding overseas internet banking service, thereby ending the work for the overseas internet banking service requested by the customer.

However, as described above, when a customer requests an overseas internet banking service, a sales representative for the overseas internet banking service is not immediately designated, and thus additional time is required to designate it. In addition, documents required for overseas internet banking are required. After the corresponding person is designated and additionally requested to the customer and received through the fax, there is a problem that the processing of the overseas Internet banking service is considerably delayed.

The present invention, when a customer requests a foreign Internet banking service, such as overseas remittance, opening a letter of credit, it is possible to be notified in real time to the person in charge of the branch office responsible for the overseas Internet banking service, and also apply for such foreign Internet banking service The present invention relates to a real-time business processing method for a foreign Internet banking service to send the relevant documents required at the time of the overseas Internet banking service request, and a server therefor.

A real-time business processing method for an overseas internet banking service according to the present invention for solving the above problems comprises the steps of: registering contact information for the person in charge of the foreign exchange business of the bank branch handling the overseas internet banking service; Determining whether a service request signal for the foreign internet banking service is received from a customer terminal; If the service request signal is received from the customer terminal, transmitting a notification message indicating that the foreign internet banking service has been applied to the branch terminal of the foreign exchange service representative by referring to the registered contact information; And displaying, at the branch terminal, the received notification message.

Preferably, when receiving the request for the foreign Internet banking service from the customer terminal, receiving the relevant document for the foreign Internet banking service from the customer terminal in the form of an attachment, and receives the attachment of the received related document Characterized in that the transmission to the sales terminal.

Preferably, the real-time business processing method for the foreign Internet banking service, the branch terminal is characterized in that it further comprises the step of displaying the foreign exchange business related information for processing the foreign Internet banking service.

Real-time business processing server for the overseas Internet banking service according to the present invention for solving the above problems is a contact information registration unit for registering the contact information for the foreign exchange business personnel of the bank branch processing the overseas Internet banking service; A memory for storing the contact information registered and processed by the contact information registration unit; Upon receiving a service request signal for the foreign internet banking service from a customer terminal, a notification message indicating that the foreign internet banking service is applied is generated, and the foreign exchange person in charge of the foreign exchange business by referring to the registered contact information. A control unit for controlling transmission to the branch terminal of the shop; And an interface unit which receives the service request signal from the customer terminal and transmits the notification message to the sales terminal, wherein the sales terminal displays the notification message.

Preferably, when the interface unit receives the request for the foreign internet banking service from the customer terminal, the interface unit receives a related document for the foreign internet banking service from the customer terminal in the form of an attached file, and receives the related document. Characterized in that the transmission of the attachment to the terminal terminal.

Preferably, the controller controls the interface unit to transmit the foreign exchange business related information for processing the foreign internet banking service to the sales terminal, and the sales terminal is configured to receive the foreign exchange business related information transmitted through the interface unit. It is characterized by displaying.

According to the present invention, a service request signal can be notified in real time to a sales representative in charge of an overseas internet banking service, and the relevant documents necessary for the application of an overseas internet banking service can be attached to an e-mail and sent. Minimize the time required to process Internet banking services.

In addition, since it is not necessary to send the related documents through a fax or the like, it is possible to prevent the loss of the related documents.

In addition, it is possible to simplify the task through real-time computerization of the task processing.

1 is a reference diagram illustrating each component and a network environment for explaining a real-time business processing method for an overseas internet banking service according to the present invention.
2 is a flowchart of an embodiment for explaining a real-time business processing method for an overseas internet banking service according to the present invention.
Figure 3 is a block diagram of an embodiment for explaining a real-time business processing server for a foreign Internet banking service according to the present invention.

Hereinafter, with reference to the accompanying drawings, a real-time business processing method for the foreign Internet banking service according to the present invention.

1 is a reference diagram illustrating each component and a network environment for explaining a real-time business processing method for an overseas internet banking service according to the present invention. The customer terminal 10 requests the overseas Internet banking service to the server 30 through the Internet 20. At this time, attached to the relevant documents required for foreign Internet banking in the form of an attachment file and transmits to the server (30). The server 30 transmits a request signal of the overseas internet banking service and an attached file of related documents provided with it to the sales terminal 40 of a pre-designated sales representative for the processing of the overseas internet banking service. The branch terminal 40 receives and displays a corresponding service request signal and related documents.

2 is a flowchart of an embodiment for explaining a real-time business processing method for an overseas internet banking service according to the present invention.

First, the contact information for the person in charge of the foreign exchange business of the bank branch that handles the overseas Internet banking service is registered (step 100). The server 30 receives information for in charge of the foreign Internet banking service provided by each branch terminal, and collects and registers information on the person in charge of foreign exchange business provided by each branch terminal. Such contact information is stored in a memory (not shown).

After operation 100, the server 30 determines whether a service request signal for an overseas internet banking service is received from the customer terminal 10 (operation 102).

After the step 102, if a service request signal is received from the customer terminal 10, a notification message indicating that the foreign internet banking service is applied is transmitted to the branch office terminal of the person in charge of foreign exchange business by referring to the registered contact person information (104). step). When the foreign internet banking service is requested from the customer terminal 10, the branch office information included in the request signal of the internet banking service is confirmed, and the person who is registered as responsible for the foreign exchange business at the branch based on the branch office information. Check the information by referring to the registered contact information. Thereafter, when the person in charge of the foreign exchange business is confirmed, a message for informing that the foreign banking service is applied to the branch office terminal 40 in which the person in charge of the business works is applied.

On the other hand, when the customer applies for the foreign Internet banking service through the customer terminal 10, the relevant documents necessary for the international internet banking may be attached to the server 30 by attaching the attachments. Then, the server 30 may transmit the attached file for the relevant document together with the notification message to the corresponding branch terminal 40. However, in the case of a related document attachment file may be transmitted as a notification message, it may be transmitted separately from the notification message when there is a request for foreign exchange business related information from the branch terminal 40.

After step 104, the branch terminal 40 receives a notification message from the server 30 and displays the received notification message (step 106). After confirming the corresponding notification message displayed, the person in charge of the foreign exchange business of the branch terminal 40 may request the server 30 for the foreign exchange business related information for processing the overseas internet banking service requested by the customer. In response to the request of the branch terminal 40, the server 30 transmits to the branch terminal 40 the foreign exchange transaction related information for processing the foreign internet banking service requested by the customer and an attached document for this. The branch terminal 40 displays the foreign exchange transaction related information transmitted from the server 30 and related document attachment files therefor.

It will be described below with reference to the accompanying drawings, a real-time business processing server for foreign Internet banking service according to the present invention.

Figure 3 is a block diagram of an embodiment for explaining a real-time business processing server for a foreign Internet banking service according to the present invention, person information registration unit 200, memory 210, control unit 220, interface unit 230 The notification message generator 240 is configured.

Contact information registration unit 200 registers the contact information for the foreign exchange business personnel of the bank branch handling the overseas Internet banking service, and transfers this registration information to the memory (210). Contact information registration unit 200 receives the information for handling the foreign Internet banking services provided by each branch terminal, and collects and registers information on the foreign exchange business personnel provided by each branch terminal.

The memory 210 stores contact information registered by the contact information registration unit 200, and outputs the corresponding contact information according to a request of the controller 220.

When the control unit 220 receives the service request signal for the overseas internet banking service from the customer terminal 10, the controller 220 generates a notification message indicating that the overseas internet banking service is applied. Thereafter, the control unit 220 withdraws the contact person registration information stored in the memory 210 and checks the information on the contact person who is to handle the overseas internet banking service. Thereafter, the controller 220 controls the interface unit 230 to transmit the notification message to the branch terminal 40 of the person in charge of foreign exchange operations by referring to the registered person information.

On the other hand, when receiving the relevant documents required for foreign Internet banking from the customer terminal 10 in the form of an attachment, the control unit 220 together with the notification file attached to the relevant documents to the corresponding branch terminal 40 Can be controlled to transmit. However, the control unit 220 may be transmitted as a notification message in the case of a related document attachment file, but may be transmitted separately from the notification message when there is a request for the foreign exchange service related information from the branch terminal 40.

In addition, the control unit 220 may control the interface unit 230 to transmit the foreign exchange business-related information (including the associated document attachment file) for processing the foreign Internet banking service to the branch terminal 40.

The interface unit 230 receives a service request signal from the customer terminal 10, and transmits a notification message generated by the controller 220 to the branch terminal 40. In addition, the interface unit 230 may receive the relevant documents for the foreign Internet banking service from the customer terminal 10 in the form of an attachment, and may transmit the attachments of the received related documents to the branch terminal 40.

The branch terminal 40 displays the notification message sent from the server 30. Thereafter, the person in charge of the foreign exchange business of the branch terminal 40 may check the corresponding notification message displayed, and may request the server 30 for the foreign exchange business related information for processing the foreign internet banking service requested by the customer. The control unit 220 of the server 30 transmits the foreign exchange business related information for processing the foreign internet banking service requested by the customer and the related document attachment file to the business terminal 40 according to the request of the business terminal 40. do. Accordingly, the branch terminal 40 displays the foreign exchange transaction-related information transmitted from the server 30 and the related document attachment file therefor.

On the other hand, the above-described real-time business processing method for the international Internet banking service of the present invention may be implemented as a computer-readable code / instructions (instructions) / program. For example, it may be implemented in a general-purpose digital computer for operating the code / instructions / program using a computer-readable recording medium. The computer-readable recording medium includes storage media such as magnetic storage media (eg, ROM, floppy disk, hard disk, magnetic tape, etc.), optical reading media (eg, CD-ROM, DVD, etc.) .

Such a real-time business processing method and a server therefor for the foreign Internet banking service of the present invention has been described with reference to the embodiment shown in the drawings for clarity, but this is merely an example, and those skilled in the art It will be appreciated that various modifications and other equivalent embodiments are possible from this. Accordingly, the true scope of the present invention should be determined by the appended claims.

10: customer terminal
20: Internet
30: server
40: branch terminal
200: contact information register
210: memory
220: control unit
230: interface unit

Claims (6)

Registering contact information for a foreign exchange officer in a bank branch that handles an overseas internet banking service;
Determining whether a service request signal for the foreign internet banking service is received from a customer terminal;
If the service request signal is received from the customer terminal, transmitting a notification message indicating that the foreign internet banking service has been applied to the branch terminal of the foreign exchange service representative by referring to the registered contact information; And
The sales terminal is a real-time business processing method for an overseas internet banking service, characterized in that it comprises the step of displaying the received notification message. The method of claim 1,
When receiving the foreign internet banking service request from the customer terminal, receiving the relevant document for the foreign Internet banking service from the customer terminal in the form of an attachment, and transmits the attachment of the received related document to the branch office terminal. Real-time business processing method for an overseas internet banking service, characterized in that. According to claim 1, The real-time business processing method for the foreign Internet banking service
The branch office terminal further comprises the step of displaying the foreign exchange business-related information for processing the overseas internet banking service. A contact information registration unit that registers contact information for a foreign exchange officer in a bank branch that handles foreign Internet banking services;
A memory for storing the contact information registered and processed by the contact information registration unit;
Upon receiving a service request signal for the foreign internet banking service from a customer terminal, a notification message indicating that the foreign internet banking service is applied is generated, and the foreign exchange person in charge of the foreign exchange business by referring to the registered contact information. A control unit for controlling transmission to the branch terminal of the shop; And
An interface unit which receives the service request signal from the customer terminal and transmits the notification message to the sales terminal;
The branch office terminal is a real-time business processing server for an overseas internet banking service, characterized in that for displaying the received notification message. The method of claim 4, wherein the interface unit
When receiving the request for the foreign internet banking service from the customer terminal, receiving the relevant document for the international internet banking service from the customer terminal in the form of an attachment, and transmits the attachment of the received related document to the branch office terminal. Real-time business processing server for overseas internet banking services, characterized in that. The method of claim 4, wherein the control unit
Controlling the interface unit to transmit the foreign exchange business related information for processing the foreign internet banking service to the branch terminal;
The branch office terminal is a real-time business processing server for an overseas internet banking service, characterized in that for displaying the foreign exchange business-related information transmitted through the interface unit.

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