JPS6373742A - Transmission abnormality notification method - Google Patents

Abstract

(57) [Abstract] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

[Detailed Description of the Invention] [(Summary)] A system for notifying a failure during communication between an automatic transaction device such as a bank and a host computer, which includes a storage means for storing a code corresponding to an abnormal cause, and a discriminating means for determining the abnormal cause. 2. By providing a code adding means that selects a code corresponding to the abnormality factor stored in the storage means based on the determination result and adds it to the stop signal, it is possible to display and notify the abnormality factor on the display section of the automatic transaction device. can.

[Industrial application field]

The present invention relates to an automatic transaction device, etc. and a host computer (hereinafter referred to as host) in a banking online system.
The present invention relates to a transmission abnormality notification method during communication with a transmission abnormality, and particularly to a transmission abnormality notification method that can display and notify the cause of the abnormality.

Recently, automatic deposit payment machines (Auto
omatic Teller Machine: Hereafter A
Automated transaction devices (referred to as TM) and other counter transaction devices are widely used, and transactions are carried out by communicating with a host based on transaction data manually input from an ATM, for example. If a transmission abnormality occurs during this communication, the ATM will be suspended, but a method of notifying the cause of the abnormality is desired.

[Conventional technology]

FIG. 4 is a block diagram showing a conventional example of a transaction data processing system.

In the figure, ATMla usually has multiple terminal controllers (Terminal Controllers).
:hereinafter referred to as T/C) 2a, and the T/C 2a is connected to the host 3a by a line.

ATMla has a main control unit 10. Operation unit 11. Display (hereinafter referred to as CRT) 12. Card read/write section 139 Passbook read/write section 14. It consists of a printer section 15° and a cash counting section 16.

The T/C 2a is a main controller 20. and an abnormal body stop command unit 21, which controls the ATMla and relays communication between the ATMla and the host 3a, and when a transmission abnormality occurs, the host 3a)
It has a function of sending a suspension command signal from the abnormal body stop command unit 21 to the ATMla in response to an abnormality notification from the ATM 3a.

Therefore, ATMla records data read from the inserted card by the card read/write section 13 and the operation section 11.
Host 3 based on the PIN and transaction data entered from
communicate with a.

That is, the data sent from the ATMla is relayed by the T/C 2a and sent to the host 3a, and the host 3a processes the sent data and updates a transaction data file (not shown) that serves as a transaction ledger. The transaction result data message is sent to the client via the T/C 2a.

Based on the response message, the ATM la withdraws the requested amount of cash from the cash counter 16, for example, in the case of a payout, and prints the transaction details on a receipt using the printer section 15 and issues it. Also, when a passbook is used in conjunction with a card, transaction details are recorded in the passbook.

Here, during communication from ATMla to host 3a,
When a transmission abnormality occurs due to a transmission/reception error, an abnormality notification signal is sent from the host 3a, and when the T/C 2a receives this, it outputs a pause message to pause the ATMla, and sends a message to the CRT 12 indicating that the transmission error has stopped. is displayed.

In addition, in ATM la, if there is an abnormality such as a jam in the conveyance of a card or a passbook, a near-end of receipt paper, or a jam, the device is immediately stopped, a stop signal is notified to the host 3a via the T/C 2a, and the host 3a transmission is stopped. Furthermore, an abnormality signal is sent from the host 3a to the T/C 2a. The T/C 2a notifies the ATMla and "transmission abnormality stopped" is displayed.

[Problem that the invention seeks to solve]

According to the above conventional method, when the transmission is stopped due to an abnormality,
Since the details of the abnormality are unknown, the type and cause of the abnormality cannot be ascertained, and there is a problem in that the personnel in charge cannot proceed smoothly with the treatment.

[Means for solving problems]

FIG. 1 is a block diagram of the principle of the present invention.

In the figure, 1 is a data input device, 2 is a control device, 3 is a data processing device, 4 is a discriminating means for determining the abnormality cause of a transmission abnormality that occurs during communication, and 5 is a memory for storing a code corresponding to the abnormality factor. A code addition means 6 selects a code corresponding to the relevant abnormality factor read from the storage means 5 based on the determination result of the determination means 4, and adds the code to the suspension command signal for suspending the data input device 1. It is a means.

Therefore, when an abnormality occurs during communication, the determining means 4 determines the cause of the abnormality, and a code corresponding to the abnormality factor is added to the suspension command signal and transmitted.

[Effect]

According to the present invention, a code corresponding to the cause of the abnormality being transmitted is stored in the storage means 5, and when an abnormality occurs, the determination means 4 determines the cause of the abnormality, and the code is stored in the storage means l based on the determination result. By selecting and reading out the code corresponding to the cause of the abnormality, and transmitting the code by adding the code to the stop command signal using the code adding means 6, the type of abnormality can be notified and the cause can be easily grasped. can.

〔Example〕

Hereinafter, one embodiment of the present invention will be described with reference to FIGS. 2 and 3. The same reference numerals indicate the same objects throughout the figures.

In FIG. 2, parts corresponding to those in FIG. 1 are shown surrounded by a dashed line.

In FIG. 2, the main control section 20a in the T/C 2b has the same function as the main control section 20 described in the conventional example,
Furthermore, it is provided with a program that adds an error code to the stop command signal when an abnormal signal is received from the host 3a.

The error determining unit 4a includes a setting unit (not shown) in which assumed abnormality causes are filed, and has a function of comparing the received abnormality signal with the abnormality cause of the setting unit to determine the abnormality cause.

The code file 5a is a memory in which error codes corresponding to abnormal causes are stored.

The error code search unit 6a has a function of reading out a corresponding error code from the code file 5a based on the determination result of the error determination unit 4a and sending it to the message addition unit 6b.

The message adding unit 6b has a function of adding an error code to the end of the pause signal and sending it.

The main control unit 10a in the ATMlb has the same functions as the main control unit 10 described in the conventional example, and further includes a program that displays an error when receiving a suspension command signal with an error code added.

The display sentence file 17 is a memory in which a display sentence corresponding to an error code, that is, a character pattern indicating one type of error is stored.

The additional code recognition unit 18 recognizes the error code added to the received pause command signal, and converts it into the display statement file 1.
7, it has a function of reading out and sending out the display text corresponding to the error code.

Since it has such a configuration and function, the operation when a transmission abnormality occurs will be explained using the flowchart in FIG.
Sent to C2b.

(2) The T/C 2b determines the cause of the abnormality using the error determining section 4a.

(2) Based on the determination result, the error code search section 6a reads out the error code corresponding to the cause of the abnormality from the code file 5a and sends it to the message addition section 6b.

■The message adding unit 6b adds an error code to the end of the stop command signal sent from the abnormal body stop command unit 21 and sends it to the ATM.
Send to lb.

■At ATM1b, the device is suspended (2y is already suspended when an error occurs inside ATM1b), and the error code added to the suspension command signal is recognized by the additional code recognition unit 18, and the error code is recognized by the additional code recognition unit 18. The display sentence corresponding to the code is read from the display sentence file 17, and the main control unit 10
Send to a.

■The display text is sent to the CRT 12 and displayed.

■The staff member learns the cause of the abnormality from the displayed text and takes appropriate measures.

In this way, the abnormality factor can be removed from ATVl in T/C2b.
b, so that appropriate measures can be taken.

The display notification of the cause of the abnormality in the above example may be performed by printing.

〔Effect of the invention〕

As explained above, according to the present invention, when a transmission abnormality occurs, the effect is that appropriate measures can be taken by notifying the cause of the abnormality.

[Brief explanation of the drawing]

FIG. 1 is a principle block diagram according to the present invention, FIG. 2 is a block diagram showing an embodiment according to the present invention, FIG. 3 is a flowchart of FIG. 2, and FIG. 4 is a block diagram showing a conventional example. In the figure, l is a data input device, la and lb are ATMs, 2 is a control device, and 2a and 2b are T/Cs. 3 is a data processing device, 3a is a host, 4 is a determining means,
4a is an error determination section; 11 is an operation section;
12 is a CRT, 13 is a card read/write unit, 14 is a passbook read/write unit, and 21 is an abnormal body stop command unit. Futora (4) Moon's layer 8 ri block 20 g 1 Inki 1 da month's complete family example Σ City Suburon 2ω f 22 Taira Uji I 1's flow fee - to and a half 3 ■

Claims (1)

[Claims] A data input device that includes a data processing device (3) that processes data to be transmitted, and an operation section that inputs the data, and that communicates with the data processing device (3) based on the input data. In a data processing system consisting of a device (1) and a control device (2) that controls the data input device and relays communication between the data input device and a host device, an abnormality of transmission occurring during the communication is detected. Discrimination means (4) for determining the cause, and storage means (5) for storing the code corresponding to the abnormality cause.
and code addition means (6) for selecting a code corresponding to the abnormality factor stored in the storage means (5) based on the determination by the determination means (4) and adding it to the stop signal transmitted to the data input device. ), when an abnormality occurs during the communication, the cause of the abnormality is determined by the determining means (4), and a code corresponding to the abnormality factor is added to the stop signal and transmitted. Transmission error notification method.