JPH0766869A - Notice system of communication state in exchange - Google Patents

Abstract

PURPOSE:To easily obtain an opportunity of interrupt to a conversation when priority is placed on interruption and to provide an opportunity of discriminating the propriety of interruption when a called party is busy. CONSTITUTION:A talking between busy subscribers is processed by an outgoing connection trunk 2 and an incoming connection trunk 3 receives an incoming call from a 3rd party. An incoming register 6 stores called party numbers from 3rd parties, a busy state call reception service trunk 8 sends an interrupt incoming tone to inform the arrival of a call to the busy subscriber and an incoming register 7 is used to receive a depression signal of a dial button after the busy state subscriber confirms the interrupt call reception. When the incoming register 7 detects a depression signal of a dial button from a busy subscriber, a talkie trunk 4 sends an interrupt talkie to other busy party and a talkie trunk 5 sends a talkie informing the busy state incoming call to the 3rd party.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a call receiving service for a busy subscriber, and more particularly, in an exchange that allows a busy subscriber to be interrupted by a third party, the busy subscriber does not interrupt the communication line. By notifying the party that the call is in progress that there is an interruption, the convenience of the incoming call interruption operation is given to the busy subscriber, while the call waiting call is given to the third subscriber. The present invention relates to a communication status notification system in an exchange that gives an opportunity to notify the user that there is an interrupt and to judge the suitability of an interrupt.

[0002]

2. Description of the Related Art Conventionally, in an exchange having an incoming call busy function, when an incoming call is received from a third party during a call, the active subscriber is called to the active subscriber. Keeps sending the ringtone until you operate the on-hook. On the other hand, it is a general method that the ringing tone is continuously output to the calling third party until the busy subscriber switches the line. An example of a conventional incoming call system to this busy subscriber, for example, a busy subscriber incoming call service connection system disclosed in Japanese Patent Laid-Open No. 63-269853 is shown in FIG. 4 to FIG.

4 to 7, reference numeral 11 denotes an exchange having a function of permitting a busy subscriber to receive an incoming call from a third party, and A and B make a call through the exchange 11. Subscriber X is a third subscriber who has made an interrupt call to subscriber A, who is on the line.

Then, the exchange 11 has an outgoing connection trunk 12 which enables a call with the other subscriber B and a third subscriber X.
An incoming connection trunk 13 for receiving an incoming call from the incoming connection, an incoming connection register trunk 14 for registering an incoming telephone number received via the incoming connection trunk 13, and a third subscriber X when the subscriber A is busy. Incoming call talkie trunk 1 that sends an incoming call talkie that informs you that you are busy for a certain period of time
5, and when the third subscriber X does not disconnect the line even after a certain period of time, the incoming call indicator sound indicating that there is an incoming call from a third party is sent to the subscriber A. Busy Incoming service trunk 16 and this busy incoming service trunk 1
6 has a ringing tone trunk 17 for sending a ringing tone indicating that the third subscriber X is calling the subscriber A while the ringing tone is being sent to the subscriber A.

FIG. 5 shows a state in which there is an incoming call from the third subscriber X during the call in FIG. 1, and FIG. 6 shows a busy incoming call toque sending state to the third subscriber X. FIG. 7 shows a state in which the incoming call display sound is sent to the subscriber who is talking.

[0006]

In this conventional call reception method for a busy subscriber, it is necessary to notify by voice that the call is interrupted and the line is switched, and the other party of the call unilaterally talks. There is a problem that it is difficult to interrupt the conversation when doing, and often miss the opportunity to accept the interrupt of a third party. In addition, there is a problem that a calling party of a third party mistakenly recognizes that the calling party is absent if the calling party does not immediately switch the line.

The present invention has been made to solve such a problem, and when a busy subscriber is interrupted by a third party, the busy subscriber does not interrupt the call, and To notify the third party that it is a busy call and give the opportunity to judge whether the interruption is appropriate or not. To aim.

[0008]

SUMMARY OF THE INVENTION A communication state notification system in a switch according to the present invention is a switch that accepts an incoming call from a third party to a busy subscriber. A connection trunk, an incoming connection trunk that accepts incoming calls from the third party, a first incoming register that stores the called party number from the third party, and notification of the incoming call to the busy subscriber. A busy incoming service trunk that sends out an interrupt ring tone, a second input register that receives a dial button press signal after the busy subscriber recognizes an interrupted incoming call, and a call using this second input register A first talkie trunk that sends an interrupting talkie to the other party who is busy when a push-down signal from the middle subscriber is detected, and a call waiting call to the third party. Know A second talkie trunk for transmitting a talkie to be sent is provided, and when an incoming call is received from the third party to the busy subscriber, the busy incoming call toque is transmitted to the third party to the other party in the call. For example, by pressing one of the dial buttons, an incoming call interruption talke different from the one sent to the above third party is sent out, and the busy incoming call talkie is switched to the ringing tone output to this third party. It was done.

[0009]

In the present invention, when a busy subscriber receives an incoming call from the third subscriber, the busy subscriber accepts the busy incoming call. By pressing one of the dial buttons, the exchange sends a talkie to the other party. On the other hand, let the third subscriber hear the busy call talkie.

[0010]

The present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing an embodiment of a communication status notification system in an exchange according to the present invention, showing a communication status between a subscriber A and a subscriber B. FIG. 2 is a block diagram showing an incoming call state from a third subscriber C to a subscriber A during a call for explaining the operation of the present invention, and FIG. 3 is an interruption incoming call for the subscriber A used for explaining the operation of the present invention. FIG. 6 is a block diagram showing a state in which a dial button is operated in order to permit the call. In FIGS. 1 to 3, reference numeral 1 is an exchange having a function of allowing a busy subscriber to be interrupted by a third party, and A and B are subscribers making a call through the exchange 1. , A is a subscriber who allows interruption from a third party. C is a third party subscriber who has made a call to subscriber A who is talking.

The exchange 1 used in the communication system of the communication state when executing the incoming call service to the busy subscriber according to the present invention.
Communicates with the subscriber B, that is, the outgoing connection trunk 2 that handles the call between the busy subscribers and the third subscriber C.
An incoming connection trunk 3 for accepting an incoming call from the incoming call destination, an incoming call destination received via the incoming connection trunk 3, that is, an incoming register 6 for accumulating (recording) the incoming call destination number from a third party, An interrupt ring tone for notifying that there is an incoming call, that is, when there is an incoming call from the third subscriber C, a busy incoming call service trunk 8 for sending an interrupt incoming call tone to the subscriber is provided.

Further, the exchange 1 is further connected to the busy incoming service trunk 8 and receives a dial pressing signal from the subscriber A, that is, a dial button pressing signal after the busy subscriber recognizes an interrupt incoming call. Input register 7
When a dial button press signal from the busy subscriber is detected by the input register 7, an interrupt talkie is sent to the other party who is busy, that is, the third party that subscriber A is busy. Toke trunk 4 for sending a busy incoming call to notify person C of an incoming call, and a toke for notifying subscriber B of an incoming call when a dial pressing signal from input register 6 is detected, that is, a third The person is provided with a talkie trunk 5 and a ring back tone trunk 9 for sending out a talkie to inform the person that the call is busy.

When an incoming call is received from a third party to the busy subscriber, a busy incoming call talkie is sent to the third party and the dialing button is pressed to the other party during the call. An incoming call interruption talkie different from the sending talkie to a third party is sent out, and the busy incoming call talkie is switched to the ringing tone sending to the third party.

Next, the operation of the communication state notification system in the exchange when executing the incoming call service to the busy subscriber according to the present invention will be described. First, referring to FIG.
And the subscriber B is connected through the outgoing connection trunk 2 and is in a talking state. At this time, the third subscriber C to the subscriber A
When there is an incoming call to the incoming call, the subscriber number of the subscriber A who is the incoming call destination is recorded in the incoming register 7 through the incoming connection trunk 3. The exchange 1 translates the contents of the input register 7 and extracts the status of the subscriber A. Since the subscriber A is in a call, the caller trunk 4 is connected to the third subscriber C, and the busy incoming call talkie, which is an incoming call, is transmitted, and the third subscriber C is busy. Notify that it is an incoming call. Next, as shown in FIG. 2, since the incoming call is busy to the subscriber A, the busy incoming service trunk 8 is connected, and the input register 6 for receiving the dial button pressing signal from the subscriber A is connected. When the subscriber A recognizes the incoming call display sound and presses one of the dial buttons, the input register 6 detects it as a dial button press signal.

Next, in FIG. 3, when a signal is detected in the input register 6, the torch trunk 5 is activated and an interrupt torch is sent to the subscriber B for a certain period of time. On the other hand, for the third subscriber C, the connection with the busy incoming call talkie is released, the connection is made with the ring back tone trunk 9 and the ring back tone is sent to the third subscriber C. The subscriber B can recognize that an interruption call has been made by the interruption talker. Therefore, the conversation is suspended. Then, the subscriber A can use the gap to obtain a voice understanding that he / she wants to receive the interrupted call. After that, the subscriber A operates the hook switch of the telephone and the incoming call service trunk 8
The telephone call with the third subscriber C is made while the line with the subscriber B is held on hold.

[0016]

As described above, according to the present invention, when a busy subscriber receives an incoming call from the third subscriber, the busy subscriber receives the busy incoming call. By pressing one of the dial buttons on the telephone during a call, an exchange talkie is sent from the exchange to the other party on the call, so the other party can be notified of the intention of the interruption, and It does not require uttering a voice that interrupts the conversation for consent. Therefore, when it is desired to prioritize interrupts, there is an effect that an opportunity for interrupting a conversation can be easily obtained. On the other hand, by giving the busy incoming call talk to the third subscriber, it gives an opportunity to judge whether the called party is busy and the interruption is appropriate, and the conventional busy subscriber who misidentifies it as absent. There is an effect that it is possible to solve the inconvenience of the incoming call system.

[Brief description of drawings]

FIG. 1 is a block diagram showing an embodiment of the present invention.

FIG. 2 is a block diagram showing an incoming call state from a third subscriber to a subscriber A during a call for explaining the operation of the present invention.

FIG. 3 is a block diagram showing a state in which a subscriber A has operated a dial button for permitting an interrupted incoming call, for explaining the operation of the present invention.

FIG. 4 is a block diagram for explaining a conventional busy subscriber incoming service connection system.

5 is a block diagram showing a state in which an incoming call is received from a third subscriber X during the call shown in FIG. 1. FIG.

FIG. 6 is a block diagram showing a busy call talkie sending state to the third subscriber X.

FIG. 7 is a block diagram showing a state in which an incoming call indicator is sent to a subscriber who is also talking.

[Explanation of symbols]

 1 Switch 2 Outgoing Connection Trunk 3 Incoming Connection Trunk 4,5 Toki Trunk 6,7 Incoming Register 8 Busy Incoming Service Trunk 9 Ringtone Trunk

[Procedure amendment]

[Submission date] June 9, 1994

[Procedure Amendment 1]

[Document name to be amended] Statement

[Name of item to be amended] Claims

[Correction method] Change

[Correction content]

[Claims]

[Procedure Amendment 2]

[Document name to be amended] Statement

[Correction target item name] 0008

[Correction method] Change

[Correction content]

[0008]

SUMMARY OF THE INVENTION A communication state notification system in a switch according to the present invention is a switch that accepts an incoming call from a third party to a busy subscriber. A connection trunk, an incoming connection trunk that accepts incoming calls from the third party, a first incoming register that stores the called party number from the third party, and notification of the incoming call to the busy subscriber. A busy incoming service trunk for transmitting an interrupt ring tone, a second input register for receiving a dial button pressing signal after the busy subscriber recognizes an interrupted incoming call, and a call for the second input register A first talkie trunk that sends an interrupting talkie to the other party who is busy when a push-down signal from the middle subscriber is detected, and a call waiting call to the third party. Know A second talkie trunk for transmitting a talkie to be sent is provided, and when an incoming call is received from the third party to the busy subscriber, the busy incoming call toque is transmitted to the third party to the other party in the call. For example, by pressing one of the dial buttons, an incoming call interruption talke different from the one sent to the above third party is sent out, and the busy incoming call talkie is switched to the ringing tone output to this third party. It was done. In addition, an outgoing connection trunk that handles a call between the busy first subscriber and the second subscriber, an incoming connection trunk that receives an incoming call from the third subscriber, and an incoming connection trunk A first incoming register for accumulating a called party number from a third subscriber, and a busy incoming call for transmitting an interruption incoming call indicator sound to the first and second subscribers by an incoming call from the third subscriber. The service trunk, the second incoming register for receiving a push-down signal of the dial button from the first subscriber, and the first subscriber busy when the second incoming register receives the push-down signal. When the second incoming register receives a press signal, the first incoming call rank for sending a busy incoming call to notify the third subscriber that there is a busy incoming call to the second subscriber. To send a talkie to let you know that When the third subscriber receives an incoming call from the third subscriber, it is confirmed that the first subscriber is calling from the called party number stored in the first incoming register. determination, and the first Tokiranku transmits the third busy call talkie connected to subscribers, then talking waiting service trunk first subscribers
Connect the second input register and connect the first input
When a push-down signal from an intruder is detected, the second Toki rank
To activate and send a talkie to the second subscriber for a certain period of time
To do.

Claims (1)

[Claims] 1. An outgoing exchange trunk for accepting a call from a busy subscriber and an incoming connection trunk for accepting an incoming call from the third party in an exchange which accepts an incoming call from a third party to the busy subscriber. A first incoming register for accumulating a called party number from the third party; a busy incoming service trunk for sending an interrupting ring tone for notifying the busy subscriber of an incoming call; A second input register for receiving a dial button press signal after the middle subscriber recognizes the incoming call interruption, and a dial button press signal from the busy subscriber is detected by the second input register. First to send an interrupt talk to the other party busy
When a call is received from the third party to the busy subscriber, the talkie trunk and the second talkie trunk that sends out a talkie that informs the third party that the call is busy. , A call waiting talkie is sent to this third party, and an incoming call interruption talkie different from the talkie sending to the third party is sent to the other party during a call by pressing one of the dial buttons. , A method of notifying the communication state in the exchange, which is characterized by switching from the busy incoming talk to the third party.