Innovate across the insurance value chain
Strengthen decision-making, deliver customer-centric experiences, and modernize business models by simplifying cloud migration and maximizing data analytics.
Solutions
Optimizing insights and efficiencies in insurance.
- Deliver exceptional, natural customer interactions with expert assistance for complex cases.Contact Center AI
Customer experience and growth
- Drive personalized, privacy-centric, omnichannel customer experiences and predictive marketing.Customer Data Platform (CDP)
Customer experience and growth
- Streamline paper-based processes by easily automating structured data capture at scale.Document AI for insurance
Customer experience and growth
- Deliver relevant and contextualized financial services within any customer service offering.Embedded finance API
Customer experience and growth
- Automate and streamline your regulatory reporting and more with cloud-based architecture and granular insights.Regulatory Reporting Platform
Risk and regulatory
- Use in-stream analytics to detect anomalies within time series data.Time series anomaly detection
Risk and regulatory
Customer stories
Explore how insurance companies are using Google Cloud to gain data insights at scale to drive better decisions, customer experiences, and product innovations while making their processes more efficient. Dive into more customer case studies.
- AXA Switzerland uses data analytics to gain insights about future trends to identify new or unknown customer needs and personalize its services.Predicting customers’ future needs
- Max Life Insurance built a chatbot to help customers answer questions and connect them with relevant products.Interactive experiences
- CNA is building a global data analytics foundation to accelerate time-to-market for ML models and enable faster decision-making.Improved predictive insights
- Allianz delivers a risk management program that streamlines access to cyber insurance coverage in partnership with Munich Re and Google Cloud.Cyber security
- Generali aims to leapfrog the competition by enhancing the human touch in its customer experiences.Personalized experiences
- Munich Re is using cutting-edge AI chips and visual inspections to accelerate its response to disasters and the flood of claims that follow.Streamlined claims processing
Security and compliance
Protect your sensitive data—including customer personally identifiable information (PII), transaction data, and payment card details—through identity management, network security, threat detection, and response.
Why Google Cloud for insurance
Work with a trusted partner
Find a partnerFinancial services customers and stories
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