yet another way usamerican-centred social media has Harmed Me is that it had me absolutely terrified when i got a customer service job. i'd been reading posts upon posts about how customers were swearing and yelling and ripping cashiers' faces off at the drop of a hat and then i worked as a cashier for like six months and everyone was fine. i had like two people be rude to me and one was because he drove a white ford transit so i didn't expect much anyway and the other was because it was below zero outside and the water froze. which despite his frothing rage was so conceptually funny i couldn't really take it to heart.
oh wait there was one more incident. a man and a woman came in and they were so short and bitchy and i was still on edge re: the us fearmongering so i was like should i be a Bad Bitch like on all those legendary r/talesfromretail comeback stories that totally happened and then i was like no. i'm gonna stay in my lane. so anyway i did and they came up to pay for their snacks and after the transaction was complete the man said 'i am so sorry, we must appear so rude' and i said oh you know i've had worse haha (ford transit man) and he said 'i still want to apologise. it's just our father died and we're on our way to his funeral.' ok number one thank GOD i didn't try to be a Bad Bitch and number two they then showed me pictures of their dad on their phones and told some stories about him and it turned into a lovely interaction and i still think of them and their dad. so.
ok wait one more story. there was another man who came in and he didn't say a word to me. just came in, pointed at the petrol pump he wanted to pay for, put some stuff on the counter, and waited for me to ring him up. i asked him the usual questions and he'd just nod or shake his head. i was like ok... but this was after the funeral siblings so i was happy to be in my lane. no Bad Bitch urges this time. i ring him up and he pays and everything, then puts his stuff in his pockets. as soon as he has a hand free he reaches up and pulls down his collar to press his finger over a tracheostomy stoma and say thank you. my man literally cannot talk with his hands full and he made the specific effort to make sure he could thank me.