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  5. Reviews of THE BIG - Luxury Backpackers

Reviews of THE BIG - Luxury Backpackers

18 Thornhill Road, Green Point, Green Point, 8005 Cape Town, South Africa

#44 of 224 hotels in Cape Town

Guests' Choice

Review Score

Based on 389 hostel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    9.0

  • Free Wifi

    9.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: July 20, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Absolutely NOTHING!

    ⭐️⭐️⭐️⭐️⭐️ Absolutely Fabulous Stay at The Big Luxury Backpackers! We recently stayed at The Big Luxury Backpackers in Cape Town, and what an unforgettable experience it was! From the moment we arrived, we were blown away by the beauty and spaciousness of the place. Every corner is thoughtfully designed, giving it a luxurious yet welcoming atmosphere that instantly made us feel at home. The rooms and communal areas are spotless, stylish, and incredibly comfortable — perfect for relaxing after a day of exploring the city. But what truly sets this place apart is the staff. Every single person we encountered was warm, attentive, and genuinely eager to help. They went above and beyond to make our stay special and were always on hand with fantastic recommendations. If you're looking for a beautiful, comfortable, and friendly place to stay in Cape Town, The Big Luxury Backpackers is an absolute gem. We can’t wait to come back!

    Stayed in July 2025

  • Reviewed: June 5, 2025

    10
    Great stay
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Some rooms have some road noise.

    Staff, facilities, atmosphere, breakfast was splendid :)

    Stayed in June 2025

  • Reviewed: May 30, 2025

    10
    It’s like home away from home.
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Best hostel I’ve been too, feels cozy and warm, staff are lovely, and great place to make friends.

    Stayed in May 2025

  • Reviewed: May 26, 2025

    10
    BIG awesome
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Delivers what is promised and exceeded expectations. A beautiful space with supportive and kind staff.

    Stayed in May 2025

  • Reviewed: May 25, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Wonderful staff. I fell ill during my stay, but I felt like I was resting at home because they genuinely cared for me. Special thanks to Prim and John. The area is safe and the security is robust. I would highly recommend this place for solo travellers.

    Stayed in May 2025

  • Reviewed: May 11, 2025

    9.0
    Nice and quiet hostel, with great staff who make you feel at hone
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I had once a cold shower in the morning

    I really felt at home

    Stayed in May 2025

  • Reviewed: April 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted from a mobile device

    This was the perfect place to stay! The location and facilities are great and the breakfast was the perfect start to the day. The best thing was the staff who are so personable and so willing to help with anything at all. I will be back!

    Stayed in March 2025

  • Reviewed: April 7, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendly staff, good location. Good to have breakfast in place

    Stayed in March 2025

  • Reviewed: April 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful rooms

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It honestly felt like home

    Stayed in March 2025

  • Reviewed: March 23, 2025

    9.0
    The BIG Family
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 5 nights

    nothing

    I stayed for four nights in the mixed dorm while traveling solo. The room exceeded my expectations, with a comfy bed (much better than you’d expect in a hostel), an ensuite bathroom, and only three beds. Towels are provided for free, and the room is tidied up daily. Breakfast is also available if you don’t feel like cooking your own (which you can do). The common areas are fantastic—breakfast room, TV room, study room, garden, and swimming pool. A massive added value is the staff, who make you feel like part of a big family and take great care of you. Thumbs up for the activities and excursions you can book through the hostel as well! I also enjoyed the diverse mix of guests, with people of all ages. The area is fine, just few steps away from the sea promenade.

    Stayed in March 2025

  • Reviewed: March 18, 2025

    10
    Love it!
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Best hostel ever!! Quiet & safe neighborhood, clean, quiet, gorgeous pool area and garden. Cosy beds and the softest sheets! And the community, loved the family feeling with the fellow guests and trips together. Would def stay again

    Stayed in March 2025

  • Reviewed: March 18, 2025

    10
    Amazing hostel, great location, exceptional staff!
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    I loved everything about the place! First, the staff at the reception, super friendly willing to help as much as possible. Breakfast very very good evertyhing is fresh and tasty. The hôtel is super clean and beaaaautiful!! There is also a lot of info on how to enjoy Cape Town and the surroundings. The neighborhood is one the best and very safe , not to mention super central. Again, a special thanks to the membres of the staff who have been really great :)

    Stayed in March 2025

  • Reviewed: March 12, 2025

    9.0
    Clean and comfortable stay in a great location
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    It would be great if you stocked an honesty bar with spirits in addition to beer and wine

    The location was great, a short walk from the V&A and Green Point. The rooms were very clean and housekeeping cleaned the room everyday. I had a view of the sea from my bedroom window.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    8.0
    A very easy place to stay.
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately we didn’t have hot water and the bathroom needed a hook for towels and a mirror.

    The room was simple but clean and the bed was very comfortable. The location was ideal for the Waterfront. Taxis were easy to come by. We enjoyed the breakfast.

    Stayed in March 2025

  • Reviewed: March 8, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not applicable.

    Everything. Good WiFi, quite street, private parking/ first come.../ for 5 cars, 2 spaces at the front with CCTV. Monitoring 24/7. Very kind , helpful, and attentive staff. Interesting place with original decor. Rooms cleaned every day with towels change. 2 huge kitchens, with everything you need. Wonderful breakfast:: many kind of cereals, 4-5 kinds of fruits cut in cubes, 2 yogurts/ plain and fruit/, bread, jam, marmalade, honey, egg, but you have to make them yourself, tea, coffee, peanut butter. They sell alcohol on site. You can book tours. Staff will give you all tips x your staying in Cape Town . Highly recommend.

    Stayed in March 2025

  • Reviewed: February 26, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I spent a really beautiful time in BIG, clean, with details and love, community… enjoyed it a lot!!

    Stayed in February 2025

  • Reviewed: February 24, 2025

    9.0
    Highly recommend!
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Location and staff were fantastic! Felt very welcomed, I arrived few hours prior the check-in time. I could leave my luggage and head to the V&A waterfront which is 10min away by walk. I stayed in the 3-bed shared room for one night and it was perfect. Great layout with two kitchens and very tasty breakfast. Definitely will stay again

    Stayed in February 2025

  • Reviewed: February 20, 2025

    9.0
    Lovely relaxing stay
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Well decorated, comfortable, clean and with lovely members of staff. Met some great fellow travellers too. Always a good choice of food and drink at breakfast. On a nice quiet, safe street. 5 minute walk to Jason Bakery and then 10-15 minute walk to the V&A Waterfront.

    Stayed in February 2025

  • Reviewed: February 19, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Budget Double or Twin Room
    • Stayed 1 night

    nothing

    very cute room in a great property with yummy breakfast. very walkable and safe.

    Stayed in January 2025

  • Reviewed: February 14, 2025

    10
    Great place to stay in Cape Town
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    so friendly and helpful , very clean, excellent location and quiet.

    Stayed in February 2025

  • Reviewed: February 12, 2025

    8.0
    enjoyable
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 5 nights

    A bit of a walk from the Main St.

    V good breakfast. Great Staff. Nice Pool area. Safe, comfortable & secure.

    Stayed in January 2025

  • Reviewed: February 12, 2025

    10
    Amazing location, room was very comfortable and staff were all lovely!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 13 nights
    • Submitted from a mobile device

    Nothing - we loved it

    Amazing location, room was very comfortable and staff were all lovely!

    Stayed in January 2025

  • Reviewed: February 6, 2025

    9.0
    Short but sweet stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Warm and friendly staff and a beautiful and safe property. We were only there for one night but staff made us feel at home and allowed us to stay in the common area as our flight was not till late at night

    Stayed in February 2025

Showing 1 - 25

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