The only negative thing was the water pressure in the shower was terrible. It was almost a trickle, however the water pressure in the bathroom sink was great.

We had the room with a balcony which was lovely. It was nice and clean and the staff were very friendly and had some great recommendations where to go in the city.

Stayed in July 2025

Spacious rooms, classic decor.

Stayed in July 2025

Na

Fast service ; great waiter

Stayed in July 2025

Only Bad Thing Was shower water pursue but it wasn't a deal breaker.

The staff is always amazing and the rooms are good size and comfy.

Stayed in July 2025

A speedy buffet breakfast would have been helpful. We didn't have enough time to sit down and order as we were rushing off for a walking tour - so we went hungry! And oddly breakfast didn't open till 9am. At the next hotel there was food available all day from 7am and I could grab a yoghurt or a pastry with ease.

We loved the bar Swine - great food and really good playlist

Stayed in June 2025

The climate control system was a bit tricky to figure out—a manual would have been useful. Housekeeping every other day was fine, but when I extended my stay, an extra day was skipped—likely an oversight.

Cozy, spacious room with a great bed and wonderful views of downtown Portland—which I fell in love with. I couldn’t have asked for a more central location for the places I visited. The staff was friendly and helpful, and the bar had a fun vibe. Stylish overall, with a grand-hotel feel at an affordable price.

Stayed in June 2025

It would be nice to have a bottle of water provided in the room.

"Great central location, close to restaurants, public transport, and shops. The hotel is clean, well-kept, and comfortable, and the staff is excellent."

Stayed in June 2025

Parking was challenging due to central location. I forgot to add parking cost and valet into our budget.

Dinner was very good

Stayed in June 2025

Breakfast and Valet parking were both excellent but pricey

The ADA shower was the safest and best I have seen

Stayed in June 2025

The bed was very comfy and the room felt spacious. The view from the 11th floor was stunning and it came at no extra cost unlike so many other hotels. The proximity to the tram system was also fantastic.

Stayed in June 2025

Centrally located

Stayed in June 2025

Parking is always an issue staying downtown. Valet parking is nice but a little pricey. We usually pay to park at the parking garage across the road.

Friendly staff, restaurant and whiskey bar on site, easy to walk to shopping/food, spacious and comfortable rooms.

Stayed in May 2025

Nothing to not like

Very clean and the staff were very friendly. Both restaurants were great!

Stayed in June 2025

No complaints whatsoever.

The check-in app was a bit time consuming but ended up making the arrival process really fast and accurate. I was able to request an early check-in via the app and had a confirmation in less than an hour. Everything was ready for me when I arrived at the desk. The mattress was very comfortable.

Stayed in June 2025

No toothbrush

Near pioneer square

Stayed in June 2025

Extremely comfy bed. Amazing sleep.

Stayed in May 2025

The breakfast arrangement wasn’t great. You had to go into a mediocre bar/restaurant and pay good money for quite ordinary food. Better off getting breakfast outside e.g. at “The Daily Feast”, where the breakfasts are sensational.

The lovely big room and the lovely big bed. I liked the view out of the window up the hill. Everything clean and as it should be.

Stayed in May 2025

For an otherwise first class place the toilet paper was low quality.

The staff is excellent - personable, courteous, and helpful. Nice big room, great beds, HVAC worked well, shower as hot as you want it. Perfectly located, central to the good stuff. Perhaps a small point, but the bathroom light was unusually good - bright enough without painful glare. All in all, what you need, with great service, and no fuss.

Stayed in June 2025

Microwave to warm up our leftovers from the restaurant.

Like having a fridge and safe. Excellent location to ride MAX to and from PDX. Great access to ride streetcar around the city.

Stayed in June 2025

No complaints at all

Great location; beautiful lobby; friendly staff; comfy room; great views!

Stayed in May 2025

Starlight Parade interrupted stay and service. Made adjustments to meet expectations.

Location; accommodations; & friendly personnel

Stayed in May 2025

None

Great location, friendly and helpful staff. Large rooms and bathroom, restaurants and whiskey bar on site. Close walking distance to many shops and Portland attractions.

Stayed in May 2025

The location of this property is excellent for anything you want to do in and around Portland. All of the tour operators pick up directly across from this hotel. The two connecting bar and restaurants are excellent. The rooms are a good size with lots of amenities like shower body gel, shampoo and conditioner, hair dryer, mini fridge, and tea/ coffee service. There is no room service and housekeeping is every other day of your stay. This did not affect my stay at all, as anything you need can be arranged at the front desk. I would love to stay here again!

Stayed in May 2025

Lots of homeless people. It is common in Portland

We enjoyed our stay. The restaurant downstairs has a nice selection and good food. We would recommend staying here.

Stayed in May 2025