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  5. Reviews of Holiday Inn Express Trincity by IHG

Reviews of Holiday Inn Express Trincity by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Exposition Drive 1, 00000 Piarco, Trinidad and Tobago

#4 of 12 hotels in Piarco

Guests' Choice

Review Score

Based on 504 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.2

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: July 20, 2025

    10
    Perfect location & warm & friendly staff - that’s my go to hotel in Trinidad whenever I visit
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I love everything about the property

    The location was perfect for me & feels so st home & comfortable

    Stayed in June 2025

  • Reviewed: July 18, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to check out and leave...

    Breakfast, free shuttle not just to the airport but also to the mall, comfy bed, very helpful frontdesk, especially Joshua...

    Stayed in July 2025

  • Reviewed: July 15, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The service was amazing. The staff went above and beyond in order to accommodate our large group numerois requests.

    Stayed in July 2025

  • Reviewed: July 3, 2025

    8.0
    Greatttt
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Most

    Nope

    Stayed in July 2025

  • Reviewed: June 19, 2025

    10
    Our stay was very good, we enjoyed our privacy. Staff very courteous, helpful and friendly.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could've had more local dishes eg sada roti, fried bake and buljol. Coming from the USA we didn't wish to eat waffles and american cheese.

    The accommodation was excellent

    Stayed in June 2025

  • Reviewed: June 18, 2025

    10
    Second stay there for the year & that’s my go to hotel now in Trinidad!!!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing that I don’t like

    Location & very friendly staff Love the breakfast & Stacy is truly a great addition to ur staff!!!

    Stayed in June 2025

  • Reviewed: May 29, 2025

    10
    Convenient short term layover stay - proximity to Piarco airport
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    flexible airport shuttle, professional courteous staff

    Stayed in May 2025

  • Reviewed: May 20, 2025

    9.0
    Great hotel. Great location. Can go to mall with free shuttle to buy food or jus stroll.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Pricing could be less.

    The location and shuttle to the mall. Breakfast was good. Different varieties . Pool warm.

    Stayed in May 2025

  • Reviewed: May 18, 2025

    10
    Looking forward to being back as found this place warm and welcoming
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Non availability of a restaurant facility, it could have added more value to the hotel and ofcourse could have contributed more towards its bottom line.

    Breakfast was well spread out and was lavish, piping hot food was being served with the relevant dish temperature being kept in mind.

    Stayed in May 2025

  • Reviewed: April 18, 2025

    9.0
    I think overall it was beautiful
    • Leisure trip
    • Family with young children
    • King Room - Hearing Accessible
    • Stayed 4 nights
    • Submitted from a mobile device

    I paid for a Mountain View and got a ground floor with no view

    I liked that it was clean and the food was great!

    Stayed in April 2025

  • Reviewed: April 3, 2025

    10
    It was excellent
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Extra Floor Space
    • Stayed 11 nights
    • Submitted from a mobile device

    The workers were marvelous

    Everything

    Stayed in March 2025

  • Reviewed: April 2, 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was overall very good. The only negatives were: 1. The pillows aren't very comfortable(for me). 2. One of the mornings there was a bit of a late breakfast rush between 8 and 9 am and the kitchen didn't seem to be able to cope with the influx of guests that well. This resulted in some delays for items to be replenished and in one instance, not being replenished at all. Apart from that we thoroughly enjoyed breakfast and the staff is lovely.

    Stayed in March 2025

  • Reviewed: April 2, 2025

    10
    My stay is always wonderful
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool area could of been clean better miss the lounge chair talk to you al about guests having bottle by the pool security never pass to check. That my fear of coming back

    Breakfast were good location were great

    Stayed in April 2025

  • Reviewed: April 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was very pleasant, breakfast was great and the facilities were clean!! Also, there's a shuttle leaving every hour, to take you to the nearest mall. Even though there's no inhouse restaurant/bar, it was still a great experience. Will definitely return.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    8.0
    Great and helpful staff
    • Business trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent

    Stayed in March 2025

  • Reviewed: March 30, 2025

    7.0
    Stop over
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Needed a hotel near airport for connecting flight to Grenada in morning after arriving from London. Really close to airport,functional and friendly staff. Good size room and AC worked well but a bit noisy. Good value for what we needed.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Great

    Stayed in March 2025

  • Reviewed: March 17, 2025

    8.0
    Great, but no good value for early check in
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is a bit overpriced for being a hotel chain, and it was a bit disappointing to know that they don't have rates for half day or hours. We had a delay on our flight, which resulted in reaching the hotel at 4am. We paid full price for exactly 8 hours of stay. As other hotels globally, they should consider charging even half price for these kind of events, particularly because there are flights that usually land after midnight in Trinidad. It is slightly abusive.

    Great location (very close to the airport) if you have any engagements around the area. It is very clean, it is fully equipped with whatever you need, the AC works well and the beds and pillows comfortable.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    8.0
    Excellent stay, friendly staff and complimentary free shuttle service to airport and mall
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    - Breakfast did not have any Caribbean options -

    - Friendly staff and helpful - Free-shuttle to airport and local mall - free luggage storage which was really helpful - complimentary water bottles and drinks - good-sized pool and clean

    Stayed in March 2025

  • Reviewed: March 12, 2025

    8.0
    Great place for a layover
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was not allowed to use the public facilities, such as the gym and the pool on my check out day which I think was not the best service. I arrived just before midnight the night before and had to leave in the afternoon for my flight. There should be more leniency there.

    Staff was very friendly and helpful! The room was clean and comfortable. Perfect for a long layover near the airport. The free shuttle was a great addition and the driver was so kind and professional.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    8.0
    Very peaceful, bathroom clean , breakfast was good my room was simple and clean
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The lobby smelt stale

    The staff was very friendly! The breakfast was good, especially the salt fish!

    Stayed in March 2025

  • Reviewed: March 10, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 10 nights

    N/A

    The staff was very friendly and helpful.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was told in advance that we could sit by the pool until we needed to go to the airport, after we had checked out but this proved not to be allowed. No cafe/ restaurant

    Very good breakfast. Very comfortable room The pool Free shuttle to and from the airport

    Stayed in February 2025

  • Reviewed: February 28, 2025

    9.0
    I would use your hotel again once traveling early in the morning
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location very close to the airport.

    Your breakfast was great, location of hotel was excellent. 10 minutes to airport. A lot better than driving up from San Fernando early in the morning traffic stress etc.

    Stayed in February 2025

Showing 1 - 25

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