Room was dark - window faced a wall - no natural light at all

Great location. Good breakfast. Free airport pick up/ drop off fantastic. Kind staff

Stayed in July 2025

Toilet seat is not matching the toilet it attached to… Rooms 544, where I have stayed, is without ANY view, and when you open the window (not advised) you have HUGE antennas with high radiation, just next to you… Restaurant could have been better, without all the rats that roam the place, something to suggest the Hygiene condition of the kitchen…

Room is very spacious and bed is very comfortable.

Stayed in July 2025

-pillows need to be deep cleaned or replaced

+good sized rooms, very comfortable +great breakfast +extremely helpful staff +great location, mall with restaurants downstairs

Stayed in July 2025

Nothing

All was fine

Stayed in May 2025

Aircon leaking in middle of night, power cut off and mosquito. Staff are helpful, informative and nice, most of them speak good English. We didn’t manage to book the meeting room on any day, that’s a pity! I was not aware there is a business centre in the hotel.

Variety limited, stredded chicken and satay chicken dried up, Salad dehydrated and fruits quality are not good.

Stayed in May 2025

The rooms all just face out onto a concrete wall. No view of anything. Also the location is convenient for the shopping mall but not near anything else I needed for my trip, and not near beach either

Nice big clean rooms, lovely staff. The restaurant is really good with range of Asian and Western food. Breakfast buffet was extensive.

Stayed in April 2025

A more variety of food at the restaurant

Location is perfect. Can easily find something to eat.

Stayed in March 2025

Position and restaurant Gym

Stayed in January 2025

The pool is in another building several minutes walk away.

Good location with supermarkets, shops and food court in mall. Easy taxi or microlet ride into city centre, or a good walk. Staff were excellent. We were also given a late check out for mid afternoon flight. Airport shuttle is very good. We upgraded to a deluxe room and spent hours watching the organised chaos outside.

Stayed in December 2024

Got one of the dreaded concrete wall view room. Some sign of wear and tear (like cracked toilet chair). Hot water only in the shower booth. It's a distance to everything worth seeing, but if you are staying here, you can afford it (plenty of mikrolets if you want to be adventurous). But putting this in the context of a poor country, this is not bad at all.

Right on top of a shopping center, you don't miss anything. Breakfast buffe was not really lacking anything either. Fabulous staff. Free airport transfer.

Stayed in December 2024

Not much. Room was a bit worn and maintenance items needed. But let’s face it that’s what you expect in a poor country

Well located. Friendly and very helpful staff. Room was a little worn but very clean. I’d say this is one of, if not the best place in town. Breakfast was plentiful but not amazing to be honest. Shopping centre downstairs for all everyday needs including a reasonable supermarket. Free pick up and drop to airport. Staff were very very helpful in helping me resolve a personal business matter.

Stayed in December 2024

Aircon was icy cold, room was clean and quiet. bed was comfortable, staff helpful and friendly

Stayed in November 2024

Rooms need better upkeep. Bed was soft. Floors has water damage.

Still the one and only real choice in downtown Dili. Has everything you need. Free shuttle to airport.

Stayed in November 2024

Staff were so friendly, and remembered who we were and what we liked...personalised! Close to shops.Restuarant was great.

Stayed in November 2024

Best of its kind in Dili, yet. Very complimentary.. thus great value for money.

Stayed in November 2024

Very friendly staff and the owner took his time to make us feel very welcome.

Stayed in November 2024

Access to everything. Clean, friendly staff

Stayed in October 2024

Location was good for my place of work. Quiet place. Room was good.

Stayed in October 2024

There must be a water heating tank for each room, so if you like long showers or there are several people taking showers sequentially, you may run out of hot water and need to wait a little for the water to warm up again. Location is great if you’re doing day trips out of Dili or have a car, but far from the centre if you don’t. You would then be dependent on getting a taxi and the blue ones are the ones to go for (but you need to call them, rather than flag them down on the street).

The hotel is part of a shopping complex, with many shops, including supermarkets, nearby. Car rentals are close by as well. Inside, the hotel is a very large property and appears to have many rooms. The reception at is quite large, with many tables and a few sofas. The breakfast room is quite large and they were accommodating of gluten free diets. We stayed in a junior suite. This is a large room, with a double bed (a bit on the soft side) and a sofa bed in a separate small living room. The bathroom was a good size too. Overall it was clean and comfortable. Staff were very helpful and polite. They provide a free transfer to and from the airport. Would certainly stay again and recommend.

Stayed in August 2024

This is an old hotel with good facilities, but towels and linen/pillow case are very old and should be replaced.

Very friendly and helpful staff and great location, nice gym, good restaurant.

Stayed in October 2024

The bed linen was dirty on arrival (stained pillow cases, hair and insects on bedsheets). The sheets could have been changed during our 3 night stay. Family members who travelled with us also reported the same issues with dirty bed linen. However, staff were very accommodating with providing new bed linen during the night. The towels could have been thicker/higher quality.

The staff were very friendly and accommodating and gave us a welcome drink upon arrival. Reception staff also allowed split payments for rooms and they helped organise airport transport to and from the airport. The breakfast options were varied and tasted great - the congee was delicious and the French toast tasted just like home cooking. The breakfast room offers an amazing view and on particularly bright mornings, the staff would ensure the blinds were pulled down and additional fans were provided. Room was spacious with an effective air conditioner. Very convenient location with a supermarket located below and the night market (on Saturdays) right in front of the hotel.

Stayed in September 2024

- Breakfast: a lot of options but (very) low quality. We prefer a smaller buffet with good products - We didn't pre-book the room (walk-in guests) and felt not as welcomed as other guests who had a booking. It wasn't as hospitable as you might expect for this price. Maybe because we came from a day tour and had backpacks with us, we didn't look "decent" enough? - There were many small "mistakes/malfunctions", like a fridge in the breakfast area that wasn't cleaned for ages, a very noisy aircon in the restaurant etc. - The pool is in a different building I felt overall the price-quality ratio wasn't balanced and they definitely oversell their hotel if you look at pictures etc.

Central location, comfortable mattress, clean room, most of the staff were friendly, convenient airport shuttle

Stayed in September 2024

In room food menus are very limited. TV is without youtube and screens not good. My kid didn't like. Swimming pool couldn't locate

Place is good. Food also nice

Stayed in September 2024

Sometimes the shower cubicle plughole didn't drain. The window faced a very near concrete wall. No natural light. I should have been warned about this before booking it.

Convenient to airport. Nice range of breakfast choices. Friendly staff.

Stayed in September 2024