Heerenstraat 9, 0000 Paramaribo, Suriname
#40 of 104 hotels in Paramaribo
Guests' ChoiceBased on 155 hotel reviews
7.8Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.5
Staff
9.3
Value for money
7.8
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 6, 2025
Rob
New ZealandGreat location and friendly staff.
Stayed in July 2025
Reviewed: May 17, 2025
Conrad
United StatesWalking up the stairs was good exercise. The bed was very uncomfortable . The area is quiet after hours and lots of homeless people hang out close by .
The staff was warm and welcoming. The breakdown was good and the kitchen service was excellent.
Stayed in May 2025
Reviewed: May 16, 2025
Josefcan
GermanyNo hot water in the shower. Reading light could be better. You have to walk a bit before you find restaurants. There is only a Burger King nearby.
Smaller hotel in a nice wooden building in the historical center of Paramaribo. Comfortable, cosy, quiet and clean room (204). Superfriendly staff. Good breakfast (try the Suriname omelette and the chicken pie, if available). Good a/c and Wifi. Good value for money.
Stayed in April 2025
Reviewed: May 12, 2025
Dave
Trinidad and Tobagoit would be nice to add more variety to the breakfast.
the wood finishing.
Stayed in May 2025
Reviewed: April 28, 2025
Peter
GermanyBreakfast only available from 8:00am, no lift and no other facilities (pool, evening restaurant, bar, etc)
Friendly, helpful staff - and a great location in an impressive building.
Stayed in April 2025
Reviewed: January 21, 2025
Ian
United StatesOn this trip of 3 countries and 6 accommodations, Hotel Palacio was by far the best! Great ambience, central location, well maintained, such friendly and helpful staff, clean, great WiFi, aesthetically pleasing common areas and room, comfortable bed, delightful shower! I had to double-check my reservation, because I couldn't believe such great value for so little money. I was bummed I had only one night there. Any time I come back to Paramaribo, this is where I'm going to stay.
Stayed in January 2025
Reviewed: January 16, 2025
Sisse
DenmarkWe stayed here 3 times on our trip to the Guianas. Perfect Hotel for us. Great location, big clean rooms, good breakfast And friendly staff. Good value.
Stayed in January 2025
Reviewed: December 7, 2024
Bijan
United StatesNo elevators from street level and inside the building
Good and historical location.
Stayed in October 2024
Reviewed: September 23, 2024
Hannah
NetherlandsBreakfast was quite limited.
Room was clean, working TV, airconditioning worked, bathroom was clean, refrigerator in the room.
Stayed in September 2024
Reviewed: September 19, 2024
Waneka
GuyanaThe toilet didn't flush on the second day. The hot water in the shower did not work. There was no iron to iron our clothing. The mattress was flat and wasn't as comfortable as it could have been. The lobby had a weird smell.
I loved the staff. They were very helpful and knowledgeable.
Stayed in September 2024
Reviewed: September 17, 2024
Grigori
ArmeniaYou cannot contact the hotel. They are responding just once in a day. I was messaging them and they responded next day same time. Even if I went to message them again immediately they responded next day. Room needs renovation. We had water leaks from air conditioner placed outside of the room via the window. Bathroom needs renovation. A lot of things were missing or not working in the room. We made several requests to have things done. Bring me hairdrier - ok. Fridge not working - ok. Foot towel is missing - ok. And a lot of requests like this.
Hotel is in beautiful house and hotel room is beautiful as well. Hotel staff was very very helpful in the hotel and during the breakfast. They tried to fulfill all our needs.
Stayed in July 2024
Reviewed: August 27, 2024
Jamin
United Statesnothing
Great staff
Stayed in August 2024
Reviewed: August 20, 2024
Jamin
United StatesNothing
Great staff, very friendly and helpful
Stayed in August 2024
Reviewed: July 13, 2024
Ricardo
United StatesThe staff
Stayed in July 2024
Reviewed: May 11, 2024
Jael
French GuianaThere are no elevators, so you have to carry your suitcases up and down the stairs. The mattress isn't very thick, so it isn't the most comfortable.
Very friendly and helpful staff. Clean room.
Stayed in May 2024
Reviewed: May 11, 2024
Nicolasstephney
GuyanaElevator/accessibility ramp would be great.
Love the hospitality. The breakfast was excellent.
Stayed in May 2024
Reviewed: May 11, 2024
Andrew
AustraliaNot having an elevator is a pian when you arrive. And the silly system of having to use the door-bell to be let in the front door every time needs fixing. Perhaps give the guests the gode fro the front door, or a key.
It is in a good location in the old town and a lovely ambience in the building.
Stayed in May 2024
Reviewed: April 22, 2024
Matheus
NetherlandsWater pressure of the shower in one part of the building could be improved
Super friendly staff!!! Legendary breakfast! Clean rooms
Stayed in April 2024
Reviewed: March 20, 2024
Paulo
BrazilThe bed sheets and the pillows need to be replaved by new ones
The staff was amazing, nice and helpful; the AC worked very well; the room was bright and clean; the breakfast was good
Stayed in March 2024
Reviewed: March 20, 2024
Vivek
United StatesWifi connection was ok but could be better.
The staff was extremely friendly and helpful. The room as sizable for one person and had tea/coffee to make for yourself. The breakfast was scrumptious and nice. The location may be 5-7 minutes away form the location where most hotels are located, but I dont walking little for the great value for money this hotel provides.
Stayed in March 2024
Reviewed: February 10, 2024
Chua
MalaysiaShould have an elevator as easier to carry the heavier luggage Else all ok
Stayed in February 2024
Reviewed: January 6, 2024
Frances
CanadaNothing to say about any problems
Palacio Hotel provided a room that was attractive and comfortable, the location was excellent, the staff were friendly and helpful and the breakfast was excellent.
Stayed in December 2023
Reviewed: December 28, 2023
Daniel
Canadaclean, great breakfast
Stayed in December 2023
Reviewed: December 21, 2023
Tautio
FinlandThe rooms were slightly dated maybe.
The staff was the best!
Stayed in December 2023
Reviewed: December 15, 2023
Nele
NetherlandsThe staff is very helpful and friendly. They were the best! Room was clean and spacious (with coffee maker and frige). Good working bathroom. Breakfast is taken care of and consists of basic things (no cake, limited choice of fruits). Omelets etc are freshly prepared and taste good. Central.location although a taxi is advised after dark.
Stayed in December 2023
Ischia, Italy
Nadi, Fiji
Bern, Switzerland
Diessenhofen, Switzerland
Achseten, Switzerland
Villa Dolores, Argentina
Höllviken, Sweden
Ostrava, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content