Very slow waiter service There was a stinky sewage smell in the main toilet downstairs bc the lobby and in my room 40

Food and bed and architecture design

Stayed in July 2025

Very up hill if you’ve been down at the river

Classy, nice decor, away from the crowds

Stayed in July 2025

Nothing

We had an absolutely wonderful stay! The location is ideal, with a stunning view that you get to enjoy every morning from the perfectly positioned infinity pool and restaurant terrace. The pool itself was the perfect temperature—very refreshing and relaxing. The staff were incredibly kind and helpful, offering us great tips that led us to some of the best restaurants in town. The welcome process was smooth and warm, making us feel relaxed from the start. Our room was upscale, comfortable, and high quality—everything felt thoughtfully designed and well maintained. The food and drinks were also top-notch, with great attention to both flavor and presentation. Overall, a beautiful and memorable experience. Highly recommend!

Stayed in July 2025

Could use a little updating here and there.

Nice property with friendly staff. Good breakfast, location was ok.

Stayed in April 2025

Sunscreens missing in the restaurant - especially in the morning to be able to enjoy breakfast in the shadow Restaurant : limited card but qualitative food, portions on the small side though Location : on the quiet side but slightly off-center The price per night is a bit overrated and I would rather talk about a hotel between 4 and 5 stars

Spacious room Reception / concierge very helpful Nice sundeck and pool Nice interior design / deco Good breakfast, fresh products

Stayed in June 2025

Nothing!

We stayed here for our first wedding anniversary and absolutely loved it! The facilities were exceptional especially the pool and spa area. We both had an amazing massage in the spa, used the gym and had a fabulous meal in the restaurant! Couldn’t recommend this place enough for a special occasion!

Stayed in April 2025

Thought the restaurant food was very very small servings

Very comfortable and loved the view and the pool

Stayed in June 2025

Wonderful breakfast. Well located next to Ribeira District. Good facilities. Great food.

Stayed in June 2025

Price

Location, view from the room

Stayed in June 2025

Steam room wasn’t working Storage in the room was limited

Fabulous location, excellent service, great breakfast, comfortable & clean room with amazing view.

Stayed in June 2025

Some of the decor is a bit dated

Excellent service, nice location, nice pool

Stayed in June 2025

We stayed in the Royal Jacuzzi Suite, dedicated to Leonardo da Vinci. With its spacious and comfortable balcony, this room offers a view of the city and river that is absolutely breathtaking. There is a marquee canopy that shelters the balcony from intense, direct sun. The three-person outdoor jacuzzi is very clean, comfortable, and not over chlorinated. We really enjoyed lounging on this balcony! The room is elegant, modern, and tastefully decorated. It accommodated us well as three adult family members (2 parents with older child). In my opinion, this room is absolutely tops if you're planning a romantic get-away or special holiday. The hotel staff are super kind and helpful. The spa is worth a visit, too. We enjoyed a couples massage there. Danielly in Guest Relations was on the ball via WhatsApp to help us book dinner reservations at choice seafood restaurants around town, including 5 Oceanos, which we definitely recommend for an unforgettable dining experience. Overall, a lovely, memorable holiday weekend in beautiful Porto!!

Stayed in June 2025

The staff are incredibly friendly but the service lets itself down. Quite a few instances of poor service and annoyances that should have been better for a 5 star hotel. Also slightly annoying that I upgraded for a river view and the view was mostly blocked by a tree. I also think the staff should be more proactive with poolside drinks orders, it was difficult to find staff and order. On check-in, we were told we would be messaged if the room was ready early and if we received no message then it would be ready for 2pm. We decided to check at 1pm on the off chance that the room was ready and it was - really annoying as we had sat around waiting for the room and it was already ready (for how long who knows...)

Beautiful hotel a short walk away from Porto centre / close to attractions. Friendly staff. Great pool and spa. I would recommend to others. Spa treatment was incredible. Very clean and attractive hotel.

Stayed in May 2025

Perhaps one improvement could be connecting all of the Spa areas, but I’m not sure that this is possible.

We loved being so close to the old tram stop, which takes you all the way to the beach, it’s also possible to walk into town from the hotel. I particularly appreciated the great food at the restaurant on our first night, the fabulous service, and also the small indoor pool, which is very private and which was really the perfect therapy for my ankle injury. I came in spite of having previously injured myself, and I still had a really great time. Thank you for the opportunity to rest and recover at your lovely place.

Stayed in May 2025

Staff is exceptional , well trained and polite

Stayed in May 2025

N/A

It was very chic. The staff were very friendly and attentive. I would definitely recommend to family and friends

Stayed in May 2025

the view from our room

Staff all so friendly and helpful and very efficient. Nothing was too much trouble. The food was delicious and the room very comfortable. Excellent hotel perfect for a mini city break.

Stayed in May 2025

Very bad soundproofing, we could hear every word and every step from the room next to ours, so we couldn't sleep at night. Toilets are not isolated from the bedroom...please leave open concept to prisons...this is a hotel and we want comfort. Hot water pressure was always very low. Rooms are very small. Indoor pools are almost as small as jacuzzi...we could't even use it.

Staff was amazing! Very kind and helpfull. The best one we ever had. Interior design is modern and delightful, breakfast was good. Stunning views from the room and restaurant

Stayed in April 2025

It’s abit further away from the city centre.

Great facilities and wonderful staff :)

Stayed in May 2025

So nice and cosy decorated.friendly and helpfull

Stayed in May 2025

Everything was perfect.

The hotel was immaculate. The staff could not have been more helpful and friendly.

Stayed in May 2025

Nothing

Perfectly situated with stunning views, exceptional level of service

Stayed in April 2025

Could use some updating. Hot water in the mornings for a shower took about 4-5 minutes. Alarms went off multiple times one evening.

Nice property, friendly staff

Stayed in April 2025

Location perfect. View lovely. Breakfast choice great.

Stayed in April 2025