Literally absolutely nothing. I can't fault it. The worst thing is that I didn't stay another day.

Absolutely incredible stay. Staff are dedicated to your wellbeing and enjoyment. This was as much an eye opening and informative stay, as it was luxurious , beautiful and relaxing. The unlimited breakfast is cooked to perfection. I cannot believe it was included in the bed price. Dinner is very reasonable considering too. The museum... Wow! If you ever get the chance to visit bethlehem, you would seriously be missing out not to stay here. And I say this having stayed in the cheap accessible room...

Stayed in September 2023

The walls around it 😉

When we arrived, the warm welcome we received was unlike any other. The staff was incredibly friendly and promptly escorted us to our room. They provided us with detailed explanations, ensuring our stay got off to a great start. What was particularly surprising was the affordability of everything on the premises, which was unexpected given the room prices. The museums and gallery added an extra layer of enjoyment to our stay. Unfortunately, our visit coincided with a period of conflict, but the staff continued to look after us, ensuring our safety and well-being. Despite the challenging circumstances, I still wholeheartedly recommend visiting this hotel. It’s a testament to the fact that you don’t need to fear visiting Bethlehem even in the current situation. I would highly recommend it and look forward to returning in the future. A special thanks to Bisher and Marouan for their exceptional service.

Stayed in October 2023

Just a minor suggestion and that is that the hotel could develop a slightly bigger food menu.

Everything about the hotel is unique, in a very positive way. The artwork and hotel's design is an obvious stand out Which we connected to straight away. But this hotel goes way beyond that, the staff are wonderful and made us feel really welcome. The room we stayed in was really comfortable and incredibly designed. But the important thing is the message that this hotel represents. We look forward to staying here again.

Stayed in September 2023

Friendly staff. The room is good and spacious.

Stayed in October 2023

Friendly personal, very cool interior fittings

Stayed in October 2023

Nothing- apart from the fact there’s a big wall…

The breakfast was incredible (and HUGE). I found the whole trip exceptionally educational, and they set me up with a fab tour guide Marwan who took me along the wall. The museum really opened my eyes too. A must see if you, like me, went to discover more about the wall!

Stayed in August 2023

No elevator or handrails on the steps.

The staff was warm and welcoming, the facilities were comfortable and clean and the art was an added benefit. Definitely a great experience

Stayed in September 2023

The view - I’m kidding 😂

The staff, clean and safe in great location.

Stayed in September 2023

Everything

Stayed in August 2023

The pastry at breakfast was a little small but I think that's just how they make them in the area! A very small minor for what otherwise was a brilliant stay

Great all around experience

Stayed in August 2023

Dinner menu was limited and really similar to the menu they offer throughout the day.

We really enjoyed our stay. The staff was super nice and funny. The hotel is full of art, you can discover something interesting at every corner. There is even a museum and art gallery, both quite informative. The beds were comfortable and the breakfast was delicious. The hotel also organises local tours of the area. Hotel easy to reach from Jerusalem.

Stayed in August 2023

There’s nothing I didn’t like.

Loved everything. A one of a kind hotel I’ve recommended to everyone I’ve spoken to since. As soon as we checked in we visited the museum. It hit me so hard I came out crying. The staff were very polite and hospitable. Ricardo was so very kind and let me borrow his phone charger adapter because I had none…and I forgot to return it! I feel awful. I promise to send it back in the mail. We experienced two very different rooms, both with incredibly comfy beds. We got just a taste of what it’s like to be walled in, trapped. Alaa, the famous taxi driver of The Walled Off hotel is the G.O.A.T- a good, trustworthy man. The best taxi driver in Bethlehem. He treated us like family, just as all the locals did. I can’t stop thinking about our incredible, eye-opening experience at this hotel. My heart beats for Palestine. We’ll be back soon.

Stayed in July 2023

All good

Obviously due to the fact it was the Banksy connection I made the effort to come to a “war torn zone” ( or as the news would present it) … I learned so much ! The staff and locals made my trip, lovely and friendly , I strongly advise to go on the refuge camp walk and make your mind up

Stayed in July 2023

Nothing.

Such a unique place, which told the powerful story of occupation and brave Palestinian resistance through genuine artistry. An unforgettable time.

Stayed in May 2023

Wi-fi was spotty in our room. Kept disconnecting. Impossible to get any work done that requires internet.

The nice staff and the novelty items and art

Stayed in July 2023

The staff were lovely. Breakfast was great and the rooms have character. As well as all the amazing art.

Stayed in July 2023

Everything!

Amazing art everwhe!

Stayed in July 2023

Bathroom in dorm could do with better ventilation as became very hot when door closed.

Staying at Walled Off Hotel designed by Banksy opposite the Separation Wall in Bethlehem was, to be expected, a unique experience. Stayed in dorm rooms and these were very clean and comfortable. Decor was incredible and museum inside hotel was fascinating. Breakfast mainly pastries and drinks. Staff were super attentive and professional. Definitely recommend if visiting Bethlehem for a one of a kind experience.

Stayed in June 2023

-

Every detail. Like you’re spending your time inside a huge art scene, discovering new details every second. Banksy is a genious, and staying in his hotel will make you consider for sure whats happening around Palestine. All the crew are excellent.

Stayed in July 2023

There is no television and water kettle in the room. But we are fine with it as we don't normally watch TV anyway, and there is hot tea and water to serve at the corridor. In general, there is nothing we don't like.

The hotel lobby, the hotel rooms and even the corridor are all so special and in style with so much details. You would even find meaningful wordings from the label of shower gel and shampoo provided. The room is spacious and clean, the view of Palestine separation wall is very unique. The breakfast is very nice and traditional. The museum and the gallery are very informative and meaningful. The staffs are friendly and helpful. As a big fans of Banksy, we were just too excited to visit this hotel and we would say it is one of the best hotel in the world.

Stayed in July 2023

Nothing

The hotel is a meusum one of a kind the separation wall is just outside the entrance the breakfast was excellent of a very high quality the staff were very friendly

Stayed in June 2023

Nothing

Amazing hotel, loved everything. The Room is very authentic, breakfast was delicious. The piano performance i never forget

Stayed in June 2023

great position, great hall, great room great staff super museum for someone like me who still hadn’t a clear idea of the ongoing conflict in this land

Stayed in June 2023

The price is high given the prices in Bethlehem and of course the hotel trades on Banksy's name to justify but it really is spectacular site. The only thing we were not amazed by was the food, we ate much better for much less in the city but found the dinner and snack options a bit overpriced and lackluster. The breakfast had a really great variety and was presented well, though again not as tasty as thing we had eaten in more casual, "local" places.

Absolutely brilliant concept and execution. The artworks around the hotel, the details in the room, the information provided by the hotel is really incredible. I couldn't stop taking pictures of the room and all the details around the hotel. We also took a walking tour along the wall with Marwan which was amazing to get some more details and see the AIDA camp. The museum in the hotel is a must, even for those not staying at the hotel, and the art exhibition was fantastic. We spent Saturday evening at the museum, reading and buying books from the library and listening to beautiful traditional live music! Only caution to give from my experience: be careful when leaving Tel Aviv airport with Palestinian political novels, they were not thrilled at my purchases... but I have no regrets!

Stayed in March 2023