92 Elandsgracht, Amsterdam City Centre, 1016 TZ Amsterdam, Netherlands
#311 of 474 hotels in Amsterdam
Guests' ChoiceBased on 1228 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
9.1
Facilities
7.6
Staff
8.7
Value for money
7.6
Free WiFi
8.5
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End of dialog contentReviewed: 24 May 2023
Fared
United Kingdomroom was dirty plus the stuff was so rude
nothing
Stayed in May 2023
Reviewed: 24 May 2023
Stephen
Australiaglass bathroom was a bit different but all good
staff location comfort clean
Stayed in May 2023
Reviewed: 23 May 2023
Marilyn
United KingdomExcellent location, lovely friendly staff 👌
Stayed in May 2023
Reviewed: 18 May 2023
Lesley
United KingdomLiked everything
Location was great, staff friendly, room modern and clean.
Stayed in May 2023
Reviewed: 17 May 2023
Trojanovic
United Arab EmiratesNight shift staff (an Arabic man, i think he was Egyptian) could be more approachable and nicer. We booked a room for 2, and my friend had an issue with him. Long story to write, but her and I probably wouldn't come back after the way she was treated. Disappointed by the front desk staff.
Stayed in April 2023
Reviewed: 13 May 2023
Eka
United KingdomN/A
Very nice and polite staff. We checked in very quick. Did not have to wait too long. Good service
Stayed in May 2023
Reviewed: 13 May 2023
Coventry
Irelanda little bit far from main spot h
staff was so friendly and helpful. room was spacious and very clean
Stayed in May 2023
Reviewed: 12 May 2023
Liz
United KingdomWhat a lovely hotel. Great location. Big, clean comfortable room. Friendly helpful staff. Really enjoyed our stay.
Stayed in May 2023
Reviewed: 12 May 2023
Wesley
United Kingdombathroom situation was abit strange and the door wouldn’t close properly to it. wouldn’t have had been a problem in a couples situation but with a friend it’s nice to get abit of privacy. also a fire alarm went off twice during the last night around 7/8am. but I know that’s probably out of the hotels hands as someone had probably set it off.
staff were great very friendly and helpful, very easy to get to and very very clean.
Stayed in May 2023
Reviewed: 4 May 2023
Jeanne
United StatesThe lights in the room take a minute to get used to. I wouldn’t say I didn’t like them, just wasn’t familiar.
The best part of our stay was the friendly staff! Mustafo was so great! He and everyone else took great care of us when my luggage was lost. Beds are super comfy. Great location. Good shower.
Stayed in May 2023
Reviewed: 28 April 2023
John
United KingdomStaff were arrogant and not very nice. No welcome just a plain you can’t have room until 3pm. No customer service skills. Basically calling me a liar when I said when I booked that a continental breakfast was included
No proper breakfast just a croissant in plastic and coffee in paper cup
Stayed in April 2023
Reviewed: 21 April 2023
Sarah
IrelandGreat location. beautiful room. lovely staff and fab rooftop bar.
Stayed in March 2023
Reviewed: 20 April 2023
Jasmine
United Kingdomthe thing I didn’t really like about the property was that the door didn’t lock from the inside with the twist lock
the thing I liked the most about the property were that there were single beds available
Stayed in April 2023
Reviewed: 15 April 2023
Michaela
United KingdomRoom too small and in the basement tiny window felt uncomfortable
Stayed in April 2023
Reviewed: 5 April 2023
Natasa
SerbiaThe room is really small, and the bathroom is basically in the room.
The location is amazing. Everything is near and the neighborhood is beautiful. The staff is really pleasant and will help with anything.
Stayed in April 2023
Reviewed: 2 April 2023
Marc
Jerseyrooms were nice.
Stayed in March 2023
Reviewed: 1 April 2023
Steven
United KingdomThe 100 euro you have to put down as a deposit when you first get there. Some people really need that money to spend whilst there. Or on a bank card
Great location in a quiet part of Amsterdam. Mustafa and Mo, on the front desk were superb and couldn't be more helpful. They made our stay even better.
Stayed in March 2023
Reviewed: 31 March 2023
Eve
United KingdomStaff were great, helpful and welcoming. The rooms were perfect. We will definitely be visiting again!
Stayed in March 2023
Reviewed: 30 March 2023
Radojicic
SerbiaOur room didn’t have windows at all, and instead of wall, we had glass wall that has look at the hall - not brightness at all, we were like in a cave. Everything else were excellent
Great service, clean and great location
Stayed in March 2023
Reviewed: 28 March 2023
Peter
United KingdomRoom in basement with no window Tea facilities in room with paper cup Breakfast advertised as continental but only choc croissant + fairy cake with tea/coffee from a paper cup. This meant we had additional costs to purchase Breakfast away from hotel
Good location. Very clean. Helpful staff
Stayed in March 2023
Reviewed: 24 March 2023
Mark
United Kingdomsituated in basement room , not a great outlook or abundance of natural light, minimal storage for clothing .
clean, modern, pleasant. Beds/ towels attended to every day. Nice area and not as many and busy as the very centre of Amsterdam, good bars and cafes in the area all around this venue. 10 minutes on the tram from Main railway station.
Stayed in March 2023
Reviewed: 20 March 2023
Noreen
IrelandEverything was perfect.
The hotel is located in a peaceful area. The street itself has lots of lovely stores, cafes and bistros and is just a short stroll (approx 10 mins) through picturesque winding streets and across pretty bridges to the city centre. The hotel is very restful, ideal after a busy day exploring everything Amsterdam has to offer. The room was spotless and quiet and has everything you need. The staff, especially Mustafa at Reception were excellent and made us feel very welcome and were all so helpful. The location was ideal for us as we could walk everywhere and the restaurants in the neighbourhood were excellent and much more affordable than city centre. The shops nearby are eclectic and offered great gift ideas.
Stayed in March 2023
Reviewed: 20 March 2023
Jules
AustriaVery clean and quiet, quick check-in and check-out, kind staff.
Stayed in March 2023
Reviewed: 17 March 2023
Claire
United KingdomI didnt like that the cups in the room for your tea were cardboard and not a proper cup. There was no English tea in the room just flavoured tea. The breakfast was very poor with packaged crossaints and cupcakes on offer. I would have expected paying £350 for a 2 night stay I would have at least had fresh baked crosaaints and a real cup.to drink out of in the breakfast area but again was a paper cup. Also alot of the time the breakfast wasn't stocked up we went down at around 9ish to find only a few items left. I was just so disappointed having payed so.much money for something that was very basic.
I likes the location of the hotel it was a 20 min walk away from.anything we needed which was great so no buses or taxi's needed.the bed was comfy and I liked that my request for balloons and banners for my husbands birthday to be put up.in the room was done, which I was very greatful for. The staff were friendly.
Stayed in March 2023
Reviewed: 8 March 2023
Anna
Uzbekistanthe door to lavatory was not closing. it was some smell of dampness. bad air circulation
Good location! Supermarket and coffee shop nearby.
Stayed in March 2023
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