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  5. Reviews of Melrose Hotel

Reviews of Melrose Hotel 3 stars

92 Elandsgracht, Amsterdam City Centre, 1016 TZ Amsterdam, Netherlands

#311 of 474 hotels in Amsterdam

Guests' Choice

Review score

Based on 1228 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    8.5

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Showing 526 – 550

  • Reviewed: 24 May 2023

    1.0
    not a nice hotel
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    room was dirty plus the stuff was so rude

    nothing

    Stayed in May 2023

  • Reviewed: 24 May 2023

    10
    great staff great property great location
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 6 nights
    • Submitted via mobile

    glass bathroom was a bit different but all good

    staff location comfort clean

    Stayed in May 2023

  • Reviewed: 23 May 2023

    10
    Nice location
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location, lovely friendly staff 👌

    Stayed in May 2023

  • Reviewed: 18 May 2023

    10
    Comfortable, friendly, relaxing in great location
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Liked everything

    Location was great, staff friendly, room modern and clean.

    Stayed in May 2023

  • Reviewed: 17 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Night shift staff (an Arabic man, i think he was Egyptian) could be more approachable and nicer. We booked a room for 2, and my friend had an issue with him. Long story to write, but her and I probably wouldn't come back after the way she was treated. Disappointed by the front desk staff.

    Stayed in April 2023

  • Reviewed: 13 May 2023

    10
    Enjoyed
    • Leisure trip
    • Group
    • Souterrain Triple Room - no window
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Very nice and polite staff. We checked in very quick. Did not have to wait too long. Good service

    Stayed in May 2023

  • Reviewed: 13 May 2023

    10
    we'll be back
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    a little bit far from main spot h

    staff was so friendly and helpful. room was spacious and very clean

    Stayed in May 2023

  • Reviewed: 12 May 2023

    10
    At the heart of Amsterdam’s canal district, this lovely hotel is a great place to stay.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 5 nights
    • Submitted via mobile

    What a lovely hotel. Great location. Big, clean comfortable room. Friendly helpful staff. Really enjoyed our stay.

    Stayed in May 2023

  • Reviewed: 12 May 2023

    10
    Easy, pleasant with lovely staff members who were very helpful. I would definitely recommend!
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    bathroom situation was abit strange and the door wouldn’t close properly to it. wouldn’t have had been a problem in a couples situation but with a friend it’s nice to get abit of privacy. also a fire alarm went off twice during the last night around 7/8am. but I know that’s probably out of the hotels hands as someone had probably set it off.

    staff were great very friendly and helpful, very easy to get to and very very clean.

    Stayed in May 2023

  • Reviewed: 4 May 2023

    10
    Clean, Comfortable, Friendly, Good location!
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    The lights in the room take a minute to get used to. I wouldn’t say I didn’t like them, just wasn’t familiar.

    The best part of our stay was the friendly staff! Mustafo was so great! He and everyone else took great care of us when my luggage was lost. Beds are super comfy. Great location. Good shower.

    Stayed in May 2023

  • Reviewed: 28 April 2023

    2.0
    Never again. Horrible. Felt uncomfortable when passing reception
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Staff were arrogant and not very nice. No welcome just a plain you can’t have room until 3pm. No customer service skills. Basically calling me a liar when I said when I booked that a continental breakfast was included

    No proper breakfast just a croissant in plastic and coffee in paper cup

    Stayed in April 2023

  • Reviewed: 21 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Great location. beautiful room. lovely staff and fab rooftop bar.

    Stayed in March 2023

  • Reviewed: 20 April 2023

    10
    we enjoyed our stay we felt like there were places to go around the hotel and everything is walking distance
    • Leisure trip
    • People with friends
    • Souterrain Triple Room - no window
    • Stayed 3 nights
    • Submitted via mobile

    the thing I didn’t really like about the property was that the door didn’t lock from the inside with the twist lock

    the thing I liked the most about the property were that there were single beds available

    Stayed in April 2023

  • Reviewed: 15 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Semi Souterrain Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Room too small and in the basement tiny window felt uncomfortable

    Stayed in April 2023

  • Reviewed: 5 April 2023

    10
    Great location, clean rooms and great staff.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is really small, and the bathroom is basically in the room.

    The location is amazing. Everything is near and the neighborhood is beautiful. The staff is really pleasant and will help with anything.

    Stayed in April 2023

  • Reviewed: 2 April 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Semi Souterrain Double Room
    • Stayed 2 nights
    • Submitted via mobile

    rooms were nice.

    Stayed in March 2023

  • Reviewed: 1 April 2023

    10
    Mustafa the Egyptian king
    • Leisure trip
    • Couple
    • Semi Souterrain Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The 100 euro you have to put down as a deposit when you first get there. Some people really need that money to spend whilst there. Or on a bank card

    Great location in a quiet part of Amsterdam. Mustafa and Mo, on the front desk were superb and couldn't be more helpful. They made our stay even better.

    Stayed in March 2023

  • Reviewed: 31 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff were great, helpful and welcoming. The rooms were perfect. We will definitely be visiting again!

    Stayed in March 2023

  • Reviewed: 30 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Souterrain Twin Room - no window
    • Stayed 4 nights
    • Submitted via mobile

    Our room didn’t have windows at all, and instead of wall, we had glass wall that has look at the hall - not brightness at all, we were like in a cave. Everything else were excellent

    Great service, clean and great location

    Stayed in March 2023

  • Reviewed: 28 March 2023

    4.0
    Melrose Place
    • Leisure trip
    • Couple
    • Semi Souterrain Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room in basement with no window Tea facilities in room with paper cup Breakfast advertised as continental but only choc croissant + fairy cake with tea/coffee from a paper cup. This meant we had additional costs to purchase Breakfast away from hotel

    Good location. Very clean. Helpful staff

    Stayed in March 2023

  • Reviewed: 24 March 2023

    6.0
    pleasant few days with somewhere nice to terrier to each night (3)to
    • Leisure trip
    • Couple
    • Semi Souterrain Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    situated in basement room , not a great outlook or abundance of natural light, minimal storage for clothing .

    clean, modern, pleasant. Beds/ towels attended to every day. Nice area and not as many and busy as the very centre of Amsterdam, good bars and cafes in the area all around this venue. 10 minutes on the tram from Main railway station.

    Stayed in March 2023

  • Reviewed: 20 March 2023

    10
    Charming hotel just a short stroll from Amsterdams busy centre.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect.

    The hotel is located in a peaceful area. The street itself has lots of lovely stores, cafes and bistros and is just a short stroll (approx 10 mins) through picturesque winding streets and across pretty bridges to the city centre. The hotel is very restful, ideal after a busy day exploring everything Amsterdam has to offer. The room was spotless and quiet and has everything you need. The staff, especially Mustafa at Reception were excellent and made us feel very welcome and were all so helpful. The location was ideal for us as we could walk everywhere and the restaurants in the neighbourhood were excellent and much more affordable than city centre. The shops nearby are eclectic and offered great gift ideas.

    Stayed in March 2023

  • Reviewed: 20 March 2023

    10
    Lovely and modern hotel in the heart of the Jordaan
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and quiet, quick check-in and check-out, kind staff.

    Stayed in March 2023

  • Reviewed: 17 March 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    I didnt like that the cups in the room for your tea were cardboard and not a proper cup. There was no English tea in the room just flavoured tea. The breakfast was very poor with packaged crossaints and cupcakes on offer. I would have expected paying £350 for a 2 night stay I would have at least had fresh baked crosaaints and a real cup.to drink out of in the breakfast area but again was a paper cup. Also alot of the time the breakfast wasn't stocked up we went down at around 9ish to find only a few items left. I was just so disappointed having payed so.much money for something that was very basic.

    I likes the location of the hotel it was a 20 min walk away from.anything we needed which was great so no buses or taxi's needed.the bed was comfy and I liked that my request for balloons and banners for my husbands birthday to be put up.in the room was done, which I was very greatful for. The staff were friendly.

    Stayed in March 2023

  • Reviewed: 8 March 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Semi Souterrain Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the door to lavatory was not closing. it was some smell of dampness. bad air circulation

    Good location! Supermarket and coffee shop nearby.

    Stayed in March 2023

Showing 526 – 550

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