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  5. Reviews of Melrose Hotel

Reviews of Melrose Hotel 3 stars

92 Elandsgracht, Amsterdam City Centre, 1016 TZ Amsterdam, Netherlands

#311 of 474 hotels in Amsterdam

Guests' Choice

Review score

Based on 1231 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    8.5

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Showing 376 – 400

  • Reviewed: 3 October 2024

    1.0
    Horrible and very dirty
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The bed sheets were covered in blood

    Stayed in September 2024

  • Reviewed: 1 October 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Semi Souterrain Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bad smell out of room on arrival, very basic for price but i understand that is due to location. Ideal if you plan to spend no time in room apart for sleeping. Staff were friendly, just no comfort or cleanliness in room, would spend extra and stay in nicer hotel personally

    Location was good, walking distance and bus to airport was only a short walk

    Stayed in September 2024

  • Reviewed: 1 October 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Semi Souterrain Double Room
    • Stayed 1 night
    • Submitted via mobile

    the man who greeted me at the reception was abrupt and I can say rude

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    above and beyond
    • Leisure trip
    • Couple
    • Semi Souterrain Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    the staff went above and beyond to balloons in the room on arrival to wake up calls on our last day. my husband had the best 40th birthday! thank you so much 😁

    Stayed in September 2024

  • Reviewed: 22 September 2024

    4.0
    The price was too high for the experience.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 4 nights
    • Submitted via mobile

    The elevator stuck once! The shower head was broken.

    The location

    Stayed in September 2024

  • Reviewed: 22 September 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Elevator was not safe

    Stayed in September 2024

  • Reviewed: 14 September 2024

    4.0
    Below my standards in a number of ways.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    I did not find the hotel as nice as the ratings suggested. Upon arrival, the person at checkin was not very pleasant. He assumed that my daughter, who accompanied me to the hotel on our way back to Amsterdam after traveling together for a week, would be staying with me. He did not ask me if I was staying there solo as per the reservation, but assumed I planned to have her stay, too- and was unpleasant until I explained she was going to her own flat in Amsterdam. The room itself is in an annex which requires going outside, behind the hotel and walking across a metal bridge-inconvenient in the rain and cold. The metal walkway is narrow and there were people who used the space to smoke outside; walking past was difficult. Additionally, the flooring in my room had worn spots that I had to be careful of because I tripped on one of them. And there was a light fixture missing over the sink vanity area, covered with silver duct tape. I also question the cleanliness level of the hotel because upon leaving one morning, I saw clean folded towels stacked directly on the dirty floor outside the elevator, photo attached. It made my skin crawl.

    The location was fine.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    Was not good value for money, very expensive for no facilities. Shower temperature went hot & cold sporadically. Needs at least a mini fridge, no facilities Flooring was broken, elevator broke whilst inside it, needs an upgrade.

    Location was good. No noise at night. Block out curtains were great.

    Stayed in September 2024

  • Reviewed: 29 August 2024

    10
    Very nice hotel and nice staff
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Good friendly staff

    Location

    Stayed in August 2024

  • Reviewed: 26 August 2024

    5.0
    Equivalent too the price, for longer stays better make a higher investment
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Too small rooms, no breakfast possibilities

    The location and the parking facility

    Stayed in August 2024

  • Reviewed: 25 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No ice available ever

    Location

    Stayed in August 2024

  • Reviewed: 21 August 2024

    10
    Great hotel
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Really excellent location. Clean, friendly, great aircon.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    10
    Otherwise, we had a wonderful stay at the hotel.
    • Leisure trip
    • Family with young children
    • Semi Souterrain Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I wish they had a fridge. I had meds that needed to be refrigerated . I had to buy ice at the grocery store across the hotel .

    Great location . Friendly staff . Room was clean.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The windows can not be opened, they were fixed. The bathroom was not separated from the beds

    Stayed in August 2024

  • Reviewed: 10 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights

    The staff was incredibly helpful. The rooms were also very modern and clean.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    10
    Would definitely stay again
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    We wish we had a fridge in the room to keep water and cheese we bought cold

    Excellent location, the place was nice and the staff were great to deal with.

    Stayed in July 2024

  • Reviewed: 30 July 2024

    10
    Great hotel stay
    • Leisure trip
    • Family with young children
    • Semi Souterrain Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Na

    The location was great, not so. Lise to the Centre but in a street with shops and restaurants. The room was clean with free coffee and tea in the lobby 24/7

    Stayed in July 2024

  • Reviewed: 28 July 2024

    10
    Comfortable stay, would recommend
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was within walking distance to most places, room was clean & staff were helpful

    Stayed in May 2024

  • Reviewed: 26 July 2024

    4.0
    I was overall disappointed with my stay even though the location and staff were great, there were so many negatives so I
    • Leisure trip
    • People with friends
    • Semi Souterrain Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We were staying in the basement - window couldn’t open, air con made a weird noise every 2 minutes and kept us up all night, didn’t like glass bathroom Room very small for what we paid

    Location was great

    Stayed in July 2024

  • Reviewed: 24 July 2024

    6.0
    Passed the exam. But… there are thousands of hotels that do better for sure.
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Sidewalk of the hotel full of trash. Rooms, for the cost, extremely small. Bad design on where to put your stuff. Since its our in the open, rooms looks messy and undone. It looks like a hotel for prostitutes to use. Colour lighting with functions and a control path to play with it. What is that??? Not for a family for sure.

    Ok location.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    5.0
    Didnt feel safe, like someone had been in my room. Plus deadbolt on inside didnt work
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights

    Evening night workers protocol very strange and un helpful.

    Directions to hotel were good.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    3.0
    One unsavoury incidence ruined our whole weekend away
    • Leisure trip
    • Couple
    • Semi Souterrain Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were appealing. Did not communicate so despite us paying for late checkout out we were shouted at and threatened by the Housekeeper for not leaving

    Great location very nice hotel

    Stayed in June 2024

  • Reviewed: 17 July 2024

    3.0
    Great location but facilities were not what we expected for the price we paid
    • Leisure trip
    • Couple
    • Semi Souterrain Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was very small and underground with a tiny window and basically no ventilation. There was also no where to put our luggage or bags which meant we kind of had everything all over the floor. The bathroom / shower situation was also very interesting. We found water to leak into the bedroom and because of the no ventilation none of our towels dried.

    The location was good and the staff were lovely

    Stayed in July 2024

  • Reviewed: 5 July 2024

    3.0
    Very inflexible hotel
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Paid for an upgraded room to accommodate 3 people then upon check in the hotel charged extra for the 3rd person.

    Comfortable room

    Stayed in July 2024

  • Reviewed: 21 June 2024

    6.0
    ok
    • Business trip
    • Group
    • Standard King Room
    • Stayed 2 nights

    Flooring in 108 is damaged, could lead to injury. There is no opening windows in the room.

    Location, Efficient staff

    Stayed in June 2024

Showing 376 – 400

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