92 Elandsgracht, Amsterdam City Centre, 1016 TZ Amsterdam, Netherlands
#311 of 474 hotels in Amsterdam
Guests' ChoiceBased on 1231 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
9.1
Facilities
7.6
Staff
8.7
Value for money
7.6
Free WiFi
8.5
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End of dialog contentReviewed: 3 October 2024
Stephany
AustraliaThe bed sheets were covered in blood
Stayed in September 2024
Reviewed: 1 October 2024
Niall
IrelandBad smell out of room on arrival, very basic for price but i understand that is due to location. Ideal if you plan to spend no time in room apart for sleeping. Staff were friendly, just no comfort or cleanliness in room, would spend extra and stay in nicer hotel personally
Location was good, walking distance and bus to airport was only a short walk
Stayed in September 2024
Reviewed: 1 October 2024
Mc
Netherlandsthe man who greeted me at the reception was abrupt and I can say rude
Stayed in September 2024
Reviewed: 23 September 2024
Zara
United Kingdomnothing
the staff went above and beyond to balloons in the room on arrival to wake up calls on our last day. my husband had the best 40th birthday! thank you so much 😁
Stayed in September 2024
Reviewed: 22 September 2024
Salah
United Arab EmiratesThe elevator stuck once! The shower head was broken.
The location
Stayed in September 2024
Reviewed: 22 September 2024
Margaret
CanadaElevator was not safe
Stayed in September 2024
Reviewed: 14 September 2024
Karen
United StatesI did not find the hotel as nice as the ratings suggested. Upon arrival, the person at checkin was not very pleasant. He assumed that my daughter, who accompanied me to the hotel on our way back to Amsterdam after traveling together for a week, would be staying with me. He did not ask me if I was staying there solo as per the reservation, but assumed I planned to have her stay, too- and was unpleasant until I explained she was going to her own flat in Amsterdam. The room itself is in an annex which requires going outside, behind the hotel and walking across a metal bridge-inconvenient in the rain and cold. The metal walkway is narrow and there were people who used the space to smoke outside; walking past was difficult. Additionally, the flooring in my room had worn spots that I had to be careful of because I tripped on one of them. And there was a light fixture missing over the sink vanity area, covered with silver duct tape. I also question the cleanliness level of the hotel because upon leaving one morning, I saw clean folded towels stacked directly on the dirty floor outside the elevator, photo attached. It made my skin crawl.
The location was fine.
Stayed in September 2024
Reviewed: 10 September 2024
Bronwyn
AustraliaWas not good value for money, very expensive for no facilities. Shower temperature went hot & cold sporadically. Needs at least a mini fridge, no facilities Flooring was broken, elevator broke whilst inside it, needs an upgrade.
Location was good. No noise at night. Block out curtains were great.
Stayed in September 2024
Reviewed: 29 August 2024
Kaz
United KingdomGood friendly staff
Location
Stayed in August 2024
Reviewed: 26 August 2024
Jean-marie
LuxembourgToo small rooms, no breakfast possibilities
The location and the parking facility
Stayed in August 2024
Reviewed: 25 August 2024
Laura
United StatesNo ice available ever
Location
Stayed in August 2024
Reviewed: 21 August 2024
Oliver
United KingdomReally excellent location. Clean, friendly, great aircon.
Stayed in August 2024
Reviewed: 15 August 2024
Bubber
United StatesI wish they had a fridge. I had meds that needed to be refrigerated . I had to buy ice at the grocery store across the hotel .
Great location . Friendly staff . Room was clean.
Stayed in August 2024
Reviewed: 13 August 2024
Marc
SpainThe windows can not be opened, they were fixed. The bathroom was not separated from the beds
Stayed in August 2024
Reviewed: 10 August 2024
Edward
FranceThe staff was incredibly helpful. The rooms were also very modern and clean.
Stayed in August 2024
Reviewed: 31 July 2024
Justine
AustraliaWe wish we had a fridge in the room to keep water and cheese we bought cold
Excellent location, the place was nice and the staff were great to deal with.
Stayed in July 2024
Reviewed: 30 July 2024
Dawn
United KingdomNa
The location was great, not so. Lise to the Centre but in a street with shops and restaurants. The room was clean with free coffee and tea in the lobby 24/7
Stayed in July 2024
Reviewed: 28 July 2024
Daniela
AustraliaLocation was within walking distance to most places, room was clean & staff were helpful
Stayed in May 2024
Reviewed: 26 July 2024
Zoe
United KingdomWe were staying in the basement - window couldn’t open, air con made a weird noise every 2 minutes and kept us up all night, didn’t like glass bathroom Room very small for what we paid
Location was great
Stayed in July 2024
Reviewed: 24 July 2024
Lucio
MexicoSidewalk of the hotel full of trash. Rooms, for the cost, extremely small. Bad design on where to put your stuff. Since its our in the open, rooms looks messy and undone. It looks like a hotel for prostitutes to use. Colour lighting with functions and a control path to play with it. What is that??? Not for a family for sure.
Ok location.
Stayed in July 2024
Reviewed: 23 July 2024
Courtney
United StatesEvening night workers protocol very strange and un helpful.
Directions to hotel were good.
Stayed in July 2024
Reviewed: 21 July 2024
Chris
United KingdomStaff were appealing. Did not communicate so despite us paying for late checkout out we were shouted at and threatened by the Housekeeper for not leaving
Great location very nice hotel
Stayed in June 2024
Reviewed: 17 July 2024
Brianna
AustraliaThe room was very small and underground with a tiny window and basically no ventilation. There was also no where to put our luggage or bags which meant we kind of had everything all over the floor. The bathroom / shower situation was also very interesting. We found water to leak into the bedroom and because of the no ventilation none of our towels dried.
The location was good and the staff were lovely
Stayed in July 2024
Reviewed: 5 July 2024
Neil
MalaysiaPaid for an upgraded room to accommodate 3 people then upon check in the hotel charged extra for the 3rd person.
Comfortable room
Stayed in July 2024
Reviewed: 21 June 2024
Neil
United KingdomFlooring in 108 is damaged, could lead to injury. There is no opening windows in the room.
Location, Efficient staff
Stayed in June 2024
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