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  5. Reviews of The Borneo Hotel

Reviews of The Borneo Hotel 3 stars

30 C-F, Borneo Hotel, 30C-F, Tabuan Road, 93100 Kuching, Malaysia

#5 of 85 hotels in Kuching

Guests' Choice

Review score

Based on 210 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.5

  • Value for money

    8.6

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 27 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 3 nights
    • Submitted via mobile

    There’s apparently no kettle or tea/coffee given in at least the single rooms, although it’s advertised otherwise on the website. So visitors will have to request for kettle (only) if they need hot water, but no complimentary tea/coffee. Ventilation in the bathroom is also somewhat limited, especially after taking hot showers, so condensation builds up easily. Good to leave the bathroom door open most of the time so that the bathroom can dry faster.

    Very clean, modern facilities. Appreciate the space given for solo travellers. Heating for the shower worked well, and the wifi connection also had no issues. Friendly staff, and thorough cleaning services provided.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    8.0
    I recommend this place.
    • Leisure trip
    • Couple
    • Superior Twin Room (No Window)
    • Stayed 1 night
    • Submitted via mobile

    There were two cockroaches in the room but everything was very clean, I guess the hot weather makes them appear.

    It was very clean and comfortable. The bedsheets were very nice and the location of the hotel, just a short walk to the centre. There was no window in our room but we had everything we needed. They also prepared a really nice early breakfast for us to take it away.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    9.0
    Excellent hotel, well located and very friendly staff
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Excellent value for money. The staff is exceptionally friendly. I enjoyed my stay at this hotel.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Queen Room (No Window)
    • Stayed 1 night
    • Submitted via mobile

    Very thin walls, could literally hear conversations in the room next door. A bit outside of the main part of town.

    Very nice room, clean bathroom, good AC, lots of space, nice breakfast, and kind staff.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    9.0
    Great
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    As other guests have mentioned, the WiFi is really frustrating. I was staying on Level 1 and couldn't get a proper internet connection - both my laptop and phone kept showing "connected without internet access." The receptionist was really patient and tried to help me fix it, but we couldn't get it working. This was pretty disappointing since I was on a work trip and needed reliable internet. Definitely something the hotel needs to address.

    The hotel is strategically located within walking distance of the city center. Despite the central location, the hotel maintains a quiet atmosphere that I found quite relaxing. The staff is nice and helpful. One thing worth highlighting is the bedding - it is comfortable and I slept much better here than at other hotels I've stayed at. The hotel looks newly renovated. The breakfast is delicious although it comes with limited choice; it covers the basic. There are many good restaurants near by, and Ewe Hai Street easily accessible on foot, so I never went hungry. The vintage-style room key was a charming detail that I appreciated.

    Stayed in June 2025

  • Reviewed: 19 June 2025

    7.0
    NICE AND COMFY
    • Business trip
    • Group
    • Deluxe Single Room
    • Stayed 3 nights

    I THOUGHT THE ROOM ARE BIGGER THAN WHAT I'VE HAD DURING MY STAY. BUT NEVERMIND IT WAS COMFORTABLE AFTER ALL

    I BOOKED THE HOTEL AS IT WERE THE NEAREST TO KUCHING CITY CENTRE ATTRACTIONS.

    Stayed in May 2025

  • Reviewed: 11 June 2025

    9.0
    Great location, clean rooms and good wifi for work purposes.
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    Perhaps some mugs so that guests can have a choice of mugs of cups.

    I only had toast for breakfast. Perhaps some mugs would be good. the coffee was great.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    7.0
    over all been a very nice and pleasant stay.
    • Leisure trip
    • Group
    • Superior Suite (No Window)
    • Stayed 1 night

    wish there were option for extra bed.

    Stayed in June 2025

  • Reviewed: 1 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The water heater takes a while to work. Maybe need to look into it.

    A very clean hotel. Nice location. Very good staffs. I requestes for a quieter room which they entertained. Depending on the number of guest, if the occupancy if too low, the buffet will be converted to ala carte, but the food is still good.

    Stayed in June 2025

  • Reviewed: 17 May 2025

    8.0
    Overall pleasant stay, well worth the price
    • Leisure trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The room doors operate with a traditional lock and key which were tricky to use. However, we managed to figure out how to not double-lock our door with help from the staff. There was a little mix-up with the ala carte breakfast where a member of my party was served a beef sausage despite stating she did not take beef, but otherwise the food and service were good.

    Friendly, professional and helpful staff, clean, spacious and comfortable triple room, modern bathroom with good facilities, convenient location walkable to the riverfront area. Breakfast was delicious, but as there were few guests at the hotel during our stay, the buffet spread was smaller than expected, and the buffet was converted to an ala carte breakfast on our last morning.

    Stayed in March 2025

  • Reviewed: 5 May 2025

    9.0
    A memorable stay
    • Leisure trip
    • Family with young children
    • Superior Triple Room (No Window)
    • Stayed 1 night

    Nothing

    The rooms are super clean and comfortable. The location is superb. The staff are very helpful and the breakfast was very tasty. Everything was good. Definitely exceeded my expectation.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    8.0
    Just the right balance of facilities and cost for me.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights

    Perfectly adequate and good

    Stayed in April 2025

  • Reviewed: 26 April 2025

    9.0
    Recommend this hotel
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast choice of food was poor

    Good location, possible to walk into town. Car parking just behind hotel in an attached car park, very easy to find a space. Room clean, a little old and tired but ok. Staff very helpful. We ironically booked for one night and increased to two nights when we were there.

    Stayed in April 2025

  • Reviewed: 25 April 2025

    7.0
    Good price for a good hotel
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi only worked on the lobby floor and not level 1 where our room was.

    Very friendly staff and modern room.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    7.0
    Overall pleasant stay for a reasonable price. Clean rooms and friendly staff.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was quite limited. Very much bread and potato based with few fruits and proteins.

    Alltogether a good hotel for a reasonable price. Staff is friendly and attentative. Overall very clean.

    Stayed in April 2025

  • Reviewed: 15 April 2025

    9.0
    Highly recommended!
    • Business trip
    • Solo traveller
    • Superior Twin Room (No Window)
    • Stayed 2 nights
    • Submitted via mobile

    The shower needs about 15 minutes for its hot water function. Not a big problem though.

    I liked everything about this hotel. Friendly and professional staffs, simple yet delicious breakfast lineup, cosy and clean room. Overall, this hotel exudes a warm and welcoming atmosphere. Definitely 5 stars for their service.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Great hotel. Good value for money. Nice people. There was some loud music outside at night, not sure what that was ...

    Stayed in April 2025

  • Reviewed: 13 April 2025

    8.0
    Pleasant and comfortable
    • Leisure trip
    • Group
    • Superior Twin Room (No Window)
    • Stayed 1 night
    • Submitted via mobile

    I like the bathroom and powerful shower. But the shower area is far too small

    Stayed in February 2025

  • Reviewed: 10 April 2025

    8.0
    We enjoyed the stay except for the shower
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Water pressure in the shower was not good

    Clean. Friendly staff. Nice decor

    Stayed in March 2025

  • Reviewed: 29 March 2025

    8.0
    Great location, staff very friendly who were very helpful and kind
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Plenty of choice for breakfast.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Something noisy in the room. I thought it was the aircon but it was something else

    Clean hotel. Superb service

    Stayed in March 2025

  • Reviewed: 21 February 2025

    7.0
    great value for money
    • Leisure trip
    • Group
    • Deluxe Single Room
    • Stayed 4 nights

    local food in hotel excellent. breakfast limited. Cleaning staff and staff on reception marvellous.

    Stayed in February 2025

  • Reviewed: 21 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room (No Window)
    • Stayed 1 night
    • Submitted via mobile

    No windows

    Modern bathroom, clean with rain shower.

    Stayed in December 2024

  • Reviewed: 18 November 2024

    8.0
    3 nights stay in Kuching
    • Leisure trip
    • Couple
    • Superior Queen Room (No Window)
    • Stayed 3 nights
    • Submitted via mobile

    The TV did not have any satellite or cable channels. It was a smart TV, so we watched YouTube videos for entertainment.

    Friendly and helpful staff, comfortable and clean room. Convenient location.

    Stayed in November 2024

Showing 1 – 25

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